2018 VOLKSWAGEN TIGUAN Complaints

While slow8ng to a stop the emergency brake is activating. Auto start stop malfunction warning appears on dash. Takes a minute to get the emergency brake to release. Happened several times in 2 days.

The contact owns a 2018 Volkswagen Tiguan. The contact stated while driving approximately 55 MPH, the vehicle started to lose motive power, with an abnormal sound coming from the engine compartment. The contact stated there were several unknown warning lights illuminated. The contact was able to exit the highway however, the vehicle failed to accelerate above 20 MPH. The contact drove back to the residence, shifted into park(P) and turned off the vehicle. The contact not driven the vehicle since parking the vehicle. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 44,000.

My 2018 Tiguan won’t turn on. The dash says, “Steering Lock Fault. Stop!” I towed it to the dealership and they replaced the steering column. Four days later it happened again while I was in the middle of the city at night and couldn’t go anywhere. This is a safety hazard because it could mean even after a repair, it can continue to lock up and not turn on out of no where. Both times there was never any warning given anywhere by the vehicle that this could happen. Just out of the blue it decides not to turn on and gives me that message.

On multiple occasions, while driving on the highway, subject vehicle displayed check engine light and EPC light at random intervals and an alarm saying exceeded 4000 came on. RPM's were not over 4000. Speed and acceleration severely limited making it dangerous to pull over on the highway in traffic. Had to pull car over and restart engine. This has happened numerous times. Also experienced shaking and skipping or missing of transmission. The car has also had the engine stall or stop when at red light or stopped forcing restart of engine.

The contact owns a 2018 Volkswagen Tiguan Limited. The contact stated that while driving 70 MPH, upon attempting to slow the vehicle, the RPM's increased rapidly up to 3,000 RPM; however, the vehicle failed to accelerate as intended. The failure prompted the contact to pull over to the shoulder of the roadway. After resuming driving, the RPM's increased rapidly, but the vehicle failed to accelerate above 30 MPH. No warning lights were illuminated. The vehicle was towed to the dealer, who was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 62,000.

Was traveling at 70 mph and applied the break and engine rpm went up to 3500-4000 and I was in D. The dealership couldn’t replicate the issue and claims nothing is wrong. Also when you put the ac or heater on floor the air still blows out the top vents.

Received Max RPM 4,000 warning while on long drive. Happened and had to restart car several times. Lost ability to accelerate. Also, when car was on cruise, started shaking

Low beam on Both headlights failed without any explanation. Everything was checked. The bulbs, the fuses, the relay, and the cause of the issue is still not known.

The panoramic sunroof continually leaks into the rear c-pillar. Each time it rains the seat belts become saturated with rain water. I am of the opinion this will cause more rapid deterioration of the seat belts than usual. Additionally, water ponds in the rear floor boards and is a mold hazard. The last rain, the rear seat also became saturated and our baby's carseat got wet. VW claims there is no defect in the sunroof.

The automatic door locks are malfunctioning (starting early September 2023). When the vehicle accelerates, the automatic door locks continuously engage, repeatedly, causing audible distractions while driving. This is a safety issue because with three kids in the rear, the doors are not locked while driving. Typically, once you accelerate from park above a certain speed, the door locks automatically engage. Now they go on/off continuously while at all speeds, including highway speed. Now the doors can be opened, and the noise itself is considerably distracting. It also allows for anyone, while parked at a stoplight or freeway exit, to open the doors. The dealership inspected it and quoted over $900 for the repairs, however I do not agree with this assessment. For a 2018 $30k+ vehicle, a basic function like this should not be malfunctioning. This is not normal wear and tear like brake pads. The cost to repair is unreasonable, and it is not covered under the warranty. There are no warning lights and indicators appearing on the vehicle noting the issue. The issue is ongoing every instance the vehicle is driven and we do not feel safe due to the distraction or the possibility of kids opening the doors while driving (or someone on the outside). The dealer also advised there's a possibility the locks will further malfunction and we could get locked inside or outside the vehicle. Again, neither of those scenarios are safe, especially living in a hot climate like Phoenix, AZ.