2024 VOLKSWAGEN TIGUAN Complaints

I am writing to formally express my deep concern and disappointment regarding the sudden failure of my Volkswagen Tiguan SE, a brand-new vehicle purchased just three months ago. While driving, the car abruptly stopped in the middle of the road, putting my entire family in grave danger. Fortunately, there was no vehicle immediately behind us, or this could have resulted in a serious accident. Safety Concerns: This incident raises serious questions about the reliability of this vehicle model and whether such a failure should ever occur in a brand-new car. A sudden breakdown in traffic is unacceptable, and I strongly condemn the presence of such cars on the road if they pose safety risks. Service & Response Issues: Following this incident, I contacted Volkswagen’s service team at Lewisville Volk Vogen ,893 S Stemmons Fwy Lewisville, TX 75067 to investigate the issue and provide urgent assistance. However, after completing the service I got the heating error again in the car. This puts me in very deep state about this car. I have the incident report with me with stale enginer issue and the service done by Volkvogen team and the issue still persists. Request for Immediate Action: I request Volkswagen to take urgent action to recall this kind of car which risks my entire family life into danger. If Car stops on highway, we all will die instantly along with others who will be behind us. Sincerely, [XXX] [XXX] Vehicle Details – VIN- [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The rear passenger door won’t latch when it is cold out. The dealership replaced the lock, but it is still happening. I have been stranded multiple times because my door is stuck open.

Front sensor for frontal collision, lane keep and adaptive cruise control. Warning lights including SOS will come on with a message saying no sensor view, and safety systems not available. Comes on randomly when driving.

When you need the navigation the screen will go black or keep buffering. Radio will not stay connected to my phone. Phone calls are very slow.

Driver side door randomly opens while driving! Then when the car detects the door is open it puts itself in park while driving no matter what speed you are going. Ive had this car for 2 months it has less than 1000 miles. Once home I finally inspected the latch area on the car side and the door and both areas were extremely hot. This is very much a safety issue!

An SOS error shows and when this occurs I am unable to use the SOS crash function, as well as navigation and calling. It has been back to the dealer twice for repair but it still occurs. Volkswagen states there is no fix at this time.

Since purchase, this vehicle has an SOS error that disables the SOS emergency assistance and communication functions. It has been back to the dealer twice and they are unable to repair. The manager has told be that VW is aware but there is no fix at this time. I suspect this disables crash detection and emergency functions as well.

The car has built in NAV. It loses location. I was traveling in traffic in an unknown area. Nav started prompting to turn where there is no road. Looked at the screen, I was nowhere near the location showing. It was randomly moving to different locations. The dealer said it was a known issue and they have no fix. They are waiting for an update but no ETA on it. They have been saying this for years by my research. No warning lamps or errors show up. It poses a safety concern as it can tell you to turn down streets that are incorrect in traffic which is dangerous.