2009 VOLKSWAGEN TIGUAN Complaints

WHILE DRIVING MY CAR FROM WV TO NY, I BROKE DOWN IN PA. MY CAR WAS MAKING AN ODD NOISE AND RUMBLING FEELING WHILE I WAS DRIVING ON THE FREEWAY AT 70 MPH AND WOULD WORSEN DURING ACCELERATION. I WAS VERY CONCERNED, SO I PULLED OFF TO A GAS STATION. AT THIS POINT NO CHECK ENGINE LIGHTS WERE ON. AFTER I FILLED UP ON GAS, THE CAR WOULD NOT START. IT WAS TOWED TO VW DEALERSHIP IN NORTHERN PA, WHERE I WAS TOLD AN AIR HOSE WAS BROKEN. 10 DAYS LATER, MY CAR BEGAN MAKING THE SAME NOISE AND DRIVING POORLY AGAIN WHILE I WAS DRIVING ON THE EXPRESS IN LONG ISLAND, AND WAS EXACERBATED BY ACCELERATING. MY CAR COULD NOT ACCELERATE ABOVE 30 MPH, SO I PROMPTLY TOOK MY CAR TO THE MECHANICS, WHERE I WAS TOLD THE TIMING CHAIN TENSIONER AND GUIDE, EXHAUST VALVES, GASKET HEADS AND SPARK PLUGS NEEDED TO BE REPLACED. ADDITIONALLY IN 1400 MILES, MY CAR HAD CONSUMED ALL OF THE ITS OIL AND WAS ON RUNNING ON FUMES. APPARENTLY MY CAR CONSUMES OIL AT AN ABSURD AND UNACCEPTABLE RATE. THE TIMING CHAIN TENSIONER FAILING HAS BEEN A COMMON PROBLEM AMONGST VW 2.0TSI ENGINES AND CURRENTLY THERE ARE MULTIPLE LAWSUITS FILED AGAINST THIS TYPE OF ENGINE, AS IS THE CONSUMPTION OF OIL. MY CAR WAS NOT INVOLVED IN AN ACCIDENT DUE TO THESE FAILURES, BUT THAT IS ONLY BECAUSE I PULLED OVER TO A SAFE LOCATION AS SOON AS I FELT SOMETHING WAS WRONG. AGAIN A CHECK ENGINE LIGHT NEVER CAME PRIOR TO BOTH MECHANIC VISITS. HOWEVER THIS COULD HAVE CAUSED AN ACCIDENT AND MAY CONTINUE TO CAUSE ONE IN OTHER VEHICLES. *TR

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN TIGUAN. WHILE DRIVING 75 MPH, THE VEHICLE STALLED AND THE OIL PRESSURE INDICATOR ILLUMINATED APPROXIMATELY 30 SECONDS BEFORE THE ENGINE STALLED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TIMING CHAIN TENSIONER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 64,000.

I WAS ON A CITY STREET IN NOVA SCOTIA WITH THE FAMILY IN VACATION, I WAS DRIVING LIKE 50 KM/H AND EPC LIGHT AND ENGINE LIGHT CAME ON AND ON THE DASH BOARD IT SAID ENGINE FAULT WORKSHOP . MY CAR WAS STARTING TO ACT WEIRD , NOT TAKING SPEED , NOT CHANGING GEARS MY ACCELERATION PEDAL WAS PUSHED AT MAX AND IT SEEMS LIKE THE CAR WAS LOOSING SPEED. I PULL OVER ON THE SIDE OF THE ROAD TURN ENGINE OFF AND WAIT FOR 4-5 MIN , WHEN I STAR CAR AGAIN EPC LIGHT WAS OFF ONLY ENGINE LIGHT REMAIN ON AND NO MESSAGE ON THE BOARD. CAR SEEMS TO BE GOOD FOR DRIVING. I REACH AT THE CAMP GROUND WHERE WE WORE AND PARK THE CAR. 20-30 MIN LATER MY WIFE WANT TO TAKE A LOAD OF LAUNDRY TO THE CAMP LAUNDRY PLACE AND WASH THEM, I GIVE HER THE KEY FOR CAR AND WHEN SHE TRIED TO START , THE CAR WASN'T STARTING. I UNPLUG BATTERY PUG IT BACK IN NOTHING WAS WORKING. I CALL A TOE TRACK TO TAKE THE CAR TO A VW SHOP IN TRURO (VANTAGE MOTORS). THEY TOLD ME THEY FIX THE PROBLEM, THEY HAVE TO CHANGE A RELAY 460 UNDER THE DRIVER DASH AND MOVE A FUSE #5 TO #7 UNDER THE HOOD AND THEY TOOK THE CAR FOR A TEST DRIVE AND EVERYTHING WAS GOOD, NOW I CAN COME AND PICK THE CAR FROM THEM 279$ BILL. BECAUSE I WAS IN A SUCH A HURRY TO GET BACK HOME IN NEW BRUNSWICK I DIDN'T CHECK TO SEE IF CAR IS FULLY OPERATIONAL, AND I DIDN'T HAVE TO, BECAUSE THEY TOLD ME THEY TOOK IT FOR A TEST DRIVE. NOW ON MY WAY DOWN TO HOME I REALIZE MY FANS ARE NOT WORKING,CIGARETTE PLUGS,WINDSHIELD PUMPS ON FRONT AND BACK, AND WINDSHIELD WIPER ON THE BACK ARE NOT WORKING, I CALL THE VW SHOP IN TRURO TO FIND OUT WHAT IS THE PROBLEM AND IF IS A WAY FOR ME TO FIX IT.THEY TOLD ME IT CAN BE MULTIPLE PROBLEMS TO TAKE THE CAR WHEN I REACH HOME TO MY VW SHOP IN ST. JOHN NB.

TURNED CAR ON AND STARTED TO SHAKE AND IDLE WILDLY, ENGINE LIGHT CAME ON. TIMING CHAIN JUMPED WAS THE DIAGNOSIS, WENT TO GET 2ND OPINION SAME RESULT. MECHANIC WORKING ON VEHICLE, DONT HAVE EXACT EXTENT OF DAMAGE BUT HAVE AN ESTIMATE OF COST.

WATER LEAKS INTO ROOF AND A PILLAR DOWN THE DOOR INTO THE FLOOR ON BOTH SIDES OF VEHICLES. WAS WASHING THE VEHICLE AND SAW WATER DRIPPING IN THROUGH THE DOOR INTO THE VEHICLE. NOTICED WATER POOLING UP IN HEAD LINER ABOVE THE A PILLAR, DOWN THROUGH THE TRIM OF A PILLAR, DOWN THE DASH BETWEEN DOOR AND FRAME OF CAR, INTO THE FLOOR. SINCE THIS VEHICLE HAS CURTAIN AIRBAGS IN THE A PILLAR AM WORRIED ABOUT CORROSION AFFECTING THE AIRBAG OPERATION OR AN ELECTRICAL SHORT OF SOME KIND. WATER POOLING CAN CREATE AN UNSAFE MOLD/MILDEW ISSUE. THE VEHICLE WAS STATIONARY WHEN THIS HAPPENED. THIS VEHICLES HAS A PANORAMIC SUN ROOF. HAVE SEARCHED THE INTERNET AND THERE ARE MULTIPLE COMPLAINTS OF WATER DAMAGE, WATER LEAKING INTO THE VEHICLE.

CAR AT 55,000 MILES HAD COIL FAILURE. CAUSED ENGINE TO RACE AND STALL ALMOST CAUSING AN ACCIDENT. LUCKILY, IT WAS ONLY AT 25 MILES PER HOUR IN MY DEVELOPMENT.

I BOUGHT MY CAR JULY 6 2015 THE FIRST WEEK THE CHECK ENGINE LIGHT CAME ON. SO THEN 2 WEEKS LATER CHECK ENGINE LIGHT COMES ON AGAIN THIS TIME CADILLAC CONVERTER WENT OUT THE THE HEAD LIGHT KEEPS GOING OUT. NO ITS IN THE SHOP FOR THE TIMING THIS CAR HAS BEEN A NIGHT MARE SINCE I GOT IT.

MY CAR WAS PARKED IN A LOT AND WOULDN'T START. I HAD IT TOWED TO THE DEALERSHIP. THEY SAID THE TIMING CHAIN HAD JUMPED AND DAMAGED THE ENGINE BEYOND REPAIR. THEY QUOTED MY $8K TO PURCHASE A NEW ENGINE.

TIMING CHAIN ISSUE: ON NOV 18 2015 MY WIFE WAS DRIVING FROM WORK WHEN SUDDENLY THE CAR SUDDENLY STALLED. CAR WAS TOWED TO VW DEALERSHIP IN IRVING TX,WHERE THEY DID DIAGNOSTICS AND CONCLUDED THAT THE TIMING CHAIN SLIPPED OUT AND BROKE THE CYLINDER HEAD. THE TOTAL COST WAS FIXING THAT WAS AROUND 5000$. THE DEALERSHIP TOLD ME THAT THEY WERE NO RECALL ON THE TIMING CHAIN ISSUE AND I SHOULD CALL VW OF AMERICA, WHICH I DID. I ASKED THEM WHY THE DEALERSHIP WHENEVER I TAKE THE CAR FOR SERVICE DIDNT NOT REQUEST I CHANGE THE TIMING CHAIN. ACCORDING TO THEM TIMING CHAIN IS NOT PART OF THE ROUTINE SERVICE BECAUSE ITS SUPPOSED TO LAST THE LIFE OF THE CAR. THE VW REPRESENTATIVE TOLD ME I SHOULD GO AHEAD AND FIX THE CAR AND WHENEVER THEY HAVE A RECALL ON THE ISSUE THEY WILL REFUND ME THE FIXING COST. NOW I AM STUCK WITH VEHICLE IN MY DRIVEWAY BECAUSE I CANNOT AFFORD TO FIX THE VEHICLE. AND VW WILL NOT COVER THE COSTS EVEN THOUGH THEY ARE SELLING A VEHICLE WHICH THEY STATE THE TIMING CHAIN DOESNT NEED TO BE CHANGED.

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN TIGUAN. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TIMING CHAIN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V441000 (FUEL SYSTEM, GASOLINE). THE FAILURE MILEAGE WAS 100,000. UPDATED 07/01/16*LJ UPDATED 11/21/2017*JS