2009 VOLKSWAGEN TIGUAN Complaints

WAS TRAVELING JUST OFF I270 OUTSIDE OF COLUMBUS OH ON FRIDAY 7/17/2015 WHEN THE REAL MAIN ENGINE SEAL FAILED CAUSING A DUMP OF THE ENGINE OIL AND A WARNING TO IMMEDIATELY STOP THE ENGINE DUE TO LACK OF OIL PRESSURE. THERE WAS NO PRIOR WARNING AT ALL. IF HAD BEEN ON THE INTERSTATE COULD HAVE PUT US AT RISK DUE TO THE ABRUPT FAILURE. HAVE BEEN RESEARCHING THIS PROBLEM AND HAVE FOUND MANY OTHER OWNERS OF THIS VEHICLE AND ENGINE (2.0 TSI 2009 ON) IN OTHER VW'S THAT THIS IS A COMMON PROBLEM IN THE RANGE OF 80 TO 100K MILES. FINALLY HAD TO HAVE THE CAR FLATBEDDED TO A LOCAL DEALER WHERE THE ENGINE WAS DECLARED UNREPAIRABLE AND HAD TO BE REPLACED OUT OF WARRANTY AT A COST OF OVER $7,000.

I HAVE A 09 TIGUAN. THE POWER STEERING FAILURE FIRST HAPPENED WHEN I WAS DRIVING FROM SEATTLE TO SPOKANE, WA. IT'S A 300-MILE, 5-HOUR DRIVE. I STOPPED ABOUT HALF WAY AT A REST STOP AND WHEN I RESTARTED THE CAR AGAIN, THE STEERING WHEEL STARTED SHAKING RAPIDLY BACK AND FORTH. THEN THE RED LIGHT OF POWER STEERING ASSIST FAILURE CAME ON. I RESTARTED THE CAR SEVERAL MORE TIMES, BUT THE PROBLEM CONTINUED. SO I HAD TO DRIVE THE CAR WITHOUT POWER STEERING. FORTUNATELY THE ROAD IS PRETTY MUCH STRAIGHT FROM THAT POINT ON. JUST IMAGINE WHAT IF THE POWER STEERING FAILED WHEN THE CAR'S STILL RUNNING. WHEN I REACHED SPOKANE, IT WAS KINDS LATE. MY PLAN WAS TO GET THE CAR TO A DEALER FIRST THING NEXT DAY, BUT WHEN I STARTED THE CAR THE NEXT DAY, THE PROBLEM DISAPPEARED AND IT DIDN'T HAPPEN AGAIN DURING MY 5-DAY STAY IN SPOKANE. HOWEVER, WHEN I DROVE THE CAR BACK TO SEATTLE, THE SAME PROBLEM APPEARED AGAIN. I FINALLY TOOK THE CAR TO A VW DEALER. THEY TOLD ME THEY FOUND THE PROBLEM STORED IN STEERING RACK AND IN ORDER TO FIX THIS, THE WHOLE STEERING RACK NEEDED TO BE REPLACED. THE JOB WAS QUOTED ABOUT $1,900. ALSO THE DEALER THINKS VW NEEDS TO AT LEAST COVER PART OF THE FIX, SO THEY FILED THE PAPERWORK. BUT VW DENIED ANY KIND OF COVERAGE. I ENDED UP PAYING FOR EVERYTHING. AFTER SEARCHING ONLINE, I FOUND DOZENS OF OTHER TIGUAN OWNERS WHO HAVE EXPERIENCED THE SAME PROBLEM. I'M NO CAR EXPERT, BUT THIS IS A VERY SERIOUS SAFETY ISSUE WITH THE TIGUAN AND CAN EVEN BE A DESIGN FLAW FROM VW. VW NEEDS TO PUT THIS PROBLEM INTO ITS RECALL LIST ASAP! P.S. I FOUND A YOUTUBE VIDEO SHOWING THE EXACT SAME PROBLEM OF THE POWER STEERING FAILURE. HTTPS://WWW.YOUTUBE.COM/WATCH?V=7DZ-1U8TWVC. . . .UPDATED 07-16-15 *BF UPDATED 9/21/2015*JS

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN TIGUAN. UPON TURNING THE KEY IN THE IGNITION TO START THE VEHICLE, IT SHOOK VIOLENTLY. THE VEHICLE WAS TURNED OFF, BUT FAILED TO RESTART. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER FOR FURTHER INSPECTION. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 08V235000 (ENGINE AND ENGINE COOLING) AND 14V441000 (FUEL SYSTEM, GASOLINE). THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 72,000.

I HAD PURCHASE THIS VEHICLE NEW AND FOR THE LIFE OF THE VEHICLE I HAVE BEEN EXPERIENCING THE SAME THING SHAKING, STALLING AND THEN ENGINE LIGHTS COMES ON. MY VEHICLE NOW HAS 59900. MILES ON IT AND ON YESTERDAY THE SAME THING OCCURRED. WHEN I CONTACTED VW THEY SAID MY VIN # IS NOT ON THE RECALL LIST BUT IT NEEDS TO BE BECAUSE I HAVE PAID FOR A FUEL PUMP FLUSH I HAVE HAD IT DONE WHILE UNDER WARRANTY ALSO AND I'M HAVING THE SAME RESULTS WHERE THE VEHICLE SHAKES VIOLENTLY AND SHUTS OFF WHILE IN TRAFFIC SO THIS IS DANGEROUS BECAUSE AND ACCIDENT COULD OF OCCURRED STOPPING UNEXPECTEDLY. ONCE ATTEMPTED TO BE DRIVEN VEHICLE DID NOT START AGAIN.

ALL OF A SUDDEN EPC LIGHT CAME ON, ALONG WITH CHECK ENGINE SERVICE NOW MESSAGE FLASHED ON DASH. I WAS GOING APPROX. 45 MPH. I COULDN'T ACCELERATE MORE THAT 5-10 MPH! I PULLED OFF TO SIDE OF ROAD. ENDED UP GETTING IT TO MCDONALD VW DEALERSHIP, IN LITTLETON. - WASN'T COVERED UNDER MY EXTENDED WARRANTY. VW SAID THERE WAS NO RECALLS ON THE EPC-THROTTLE BODY! - TOTAL COST? $817.66 PRETTY SCARY!! THANK GOODNESS I WASN'T ON A MAJOR HIGHWAY, OR CONGESTED AREA; AT THE TIME. VERY UPSET!!! *TR

NOTICED OIL LEAK ON OTHERWISE SPOTLESS DRIVEWAY A FEW DAYS AFTER 100K SERVICE AT VW DEALERSHIP. RETURNED TO DEALER WHERE REAR MAIN SEAL WAS IDENTIFIED AS THE SOURCE. ESTIMATE WAS $1400 TOTAL COST TO REPAIR ALONG WITH OIL HOSES TO TURBO. DISCUSSED DETAILS AND FREQUENCY OF RMS REPAIR WITH TECH, SINCE TRANSMISSION HAS TO BE REMOVED. ALSO RESEARCHED VW FORUM THREADS ON RMS FAILURE TO FIND THAT 2008+ MODEL VWS ARE MOST AFFECTED, 2009 TIGUANS IN PARTICULAR. OF THE 13 COMPLAINTS ON THE NHTSA SITE REGARDING FAILED REAR MAIN SEALS ON VWS, MORE THAN HALF (7 OF 13 = 54%) ARE FROM OWNERS OF 2009 TIGUANS. (3 OF 13 COMPLAINTS WERE FOR 2009 PASSATS, WITH 1 EACH FOR A 2009 CC, A 2011 TIGUAN, AND A 2012 JETTA.). EVEN WITH THIS SMALL SAMPLING, HAVING 54% OF THE RMS FAILURES AFFECTING THE SAME MODEL (TIGUAN) OF THE SAME MODEL YEAR (2009) IS MORE THAN A COINCIDENCE. IT SHOWS A TREND. VOLKSWAGEN OF AMERICA ACKNOWLEDGES NO SUCH TREND, AND VW CUSTOMER CARE REFUSES ANY RESPONSIBILITY BEYOND WARRANTY. *TR

THE MAIN REAR SEAL OF THE ENGINE FAILED. ENGINE GUSHING OIL AND LOSS OF ENGINE POWER. THE ENGINE SEAL SHOULD LAST THE LIFE OF THE VEHICLE. *TR

I HAVE HAD OVER THE COURSE OF 3 YEARS ONE OF THE 4 ENGINE COILS GO OUT ON MY CAR RIGHT AFTER THE VEHICLE STARTED. MY CAR HAD 41K MILES WHEN THE FIRST WENT OUT AND NOW THE THIRD IS AT 53K. THE MECHANICS AT VW KNOW IT IS A PROBLEM AND THEY EXPECT IT. THERE IS EVEN A NEW PART WITH A NEW PART NUMBER WHICH INDICATED VW KNOWS OF THE ISSUE AND THEY REDESIGNED THE PART. ITS INSANE TO ME THERE IS NOT A RECALL ON THIS PART. *TR

TL*THE CONTACT OWNS A 2009 VOLKSWAGEN TIGUAN. THE CONTACT STATED THE VEHICLE FAILED TO START AFTER REPEATED ATTEMPTS. THE VEHICLE WAS TOWED TO THE DEALER, WHO STATED THE ENGINE FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

COOLANT PUMP WENT OUT JAN 25 2015. I HAD PURCHASED CAR USED FROM A NON VW DEALER BUT TOOK TO IT TO A VW DEALER TO REPAIR. THEY REPLACED FOR $750.00. I RESEARCHED FURTHER ON CARFAX AND FOUND THE PUMP HAD BEEN REPLACED ALREADY BY ANOTHER VW DEALERSHIP WITHIN THE PREVIOUS 12 MONTHS. I CONTACTED VW AND HAD TO FIGHT WITH THEM TO COVER MY REPAIR WHEN IT SHOULD HAVE BEEN PART OF THE WARRANTY WITH PREVIOUS REPAIR. THEY DID REFUND MY MONEY. IT IS NOW 2 MONTHS LATER, 3/25/2015 AND I AM AGAIN EXPERIENCING A COOLANT LEAK. *TR