2020 VOLKSWAGEN TIGUAN Complaints

While I was driving the overhead center console that houses the driver and passenger interior lights, sunroof control, and mobile device microphone fell out of the ceiling. This was due to heat melting the plastic. The screws used to hold the console are metal and the summer heat melted the plastic causing the console to fall. This happened once in 2021 and was replaced with the same console. In 2022 the same issue happened. The dealer inspected it but does not have the parts to repair it. The item has been on back order for a year with no resolve. This item falling out of the ceiling while driving was a major safety issue and could have caused an incident. I had to try and hold it up while getting safely to my destination. The dealer said this has been a common issue with my VW vehicles and I was out on a waitlist for repair.

Puts key in ignition stays on and suddenly shuts off and says check starter system

There is a major lag in acceleration. It happens randomly so taking to a dealership won’t help because they will only try one time then say they can’t reproduce the problem. From a stop or turning into a lane I can have the pedal to the floor and the car just stalls and doesn’t go. After a few seconds the car finally gets a boost then goes. Well personally those seconds could lead to a car hitting me. I have asked my local dealership many times about it and they don’t seem to care or want to look into a problem. The idea of a car is hit pedal and it goes but not the Tiguan. There is a known problem and this should be fixed. This has been going on since I purchased car. Just getting tired of this situation.

The auto break feature will illuminate on the dashboard and then send my car to a screeching halt. It takes me on average 5 seconds to regain control of my brakes. It has happened exiting businesses (small curbs) but also on the main streets with no one else around going upwards of 45 mph. The infotainment system that houses the parking and rear view safety features as well as navigation also does not work when the car is left outside in weather above 80 degrees. The AC is also unable to cool when the weather is above 80 degrees all of these ‘safety features’ make the car dangerous.

On the panoramic sunroof, the back portion (moonroof) exploded on its own. Car was parked outside in parking lot and when came back to car after couple of hours, the whole back panel had been cracked and entire moonroof shattered (with glass fragments also inside car). The break was caving out (glass curved upwards) as if broken from inside. Unknown how this happened but temperature wasn’t too hot either to cause explosion from extreme heat.

Just took my 2020 VW Tiguan in for routine maintenance and was told that my rear brake pads and rotors were down to 3&4 millimeters and had to be replaced. The front brakes were both at 8 millimeters and are fine. This appears to be a very strange wear pattern in that front brakes should take the most pressure. If the rear brakes brake harder than the front it could cause loss of control and “fishtailing “.

While just start the car and drive it for 2 or 3 minutes a loud alarm sound and my dash lit up in red saying "BRAKE BOOSTER FAULTY" the car brakes feel week and two minutes later it disappear and the brake returns to normal. my mechanic said that it is something that only the dealership can fix because it looks like a problem that must to be recalled. it is a safety issue that can lead to an accident on the freeway.

The contact owns a 2020 Volkswagen Tiguan. The contact stated while driving at various speeds, the vehicle hesitated upon depression of the accelerator pedal. There was no warning light illuminated. The vehicle was taken to the local dealer and Schumacher Volkswagen of West Palm Beach (3001 Okeechobee Blvd, West Palm Beach, FL 33409) and the contact was informed that the mechanics were unable to duplicate the failure. The manufacturer was notified of the failure. The vehicle was not yet repaired. The failure mileage was approximately 40,000.

The overhead console broke and fell, dangling by wires only. It became a hazard inside the vehicle as it blocked visibility and swung inside with the possibility of hurting someone. I called VW customer care and they refused to acknowledge this issue and stated since the vehicle was 1000 miles over warranty limit (though still based on age, as < 3 years) there was nothing they could do.

The vehicle burns oil. When the dealer was confronted they said it was “normal” for the car to burn half a quart of oil every 2000 miles. No oil stains on the ground. The engine is burning the oil.