2004 VOLKSWAGEN TOUAREG Complaints

MY 2004 VW TOUAREG HAS HAD AN ONGOING SAFETY ISSUE SINCE PURCHASE IN JULY OF 2004 WITH REGARDS TO THE TRANSMISSION. WHEN ACCELERATING FROM A STOP OR LOW SPEED THE VEHICLE WILL OFTEN HESITATE WHILE RUNNING THE ENGINE RPMS UP TO 3000-4000 THEN DROP INTO GEAR AND LURCH FORWARD. THE TRANSMISSION ALSO ERRATICALLY SHIFTS FROM FIRST TO SECOND GEAR AND OFTEN HESITATES FOR MORE THAN A FEW SECONDS BEFORE ENGAGING THIS CAUSES A DANGER WHEN MERGING WITH TRAFFIC OR CROSSING INTERSECTIONS. I HAVE CONTACTED THE DEALER AND VOLKSWAGEN OF NORTH AMERICA WITH NO RESOLUTION. *NM

MY 2004 V8 TOUAREG IS ABSOLUTELY THE BIGGEST LEMON EVER BUILT. IT HAS BEEN IN THE DEALERSHIP FOR 11 FULL WEEKS THIS YEAR WITH A VARIETY OF ISSUES. THE TWO MOST SIGNIFICANT WHICH HAVE TAKEN VW 5 WEEKS EACH TO IDENTIFY AND RESOLVE ARE THE ELECTRICAL SYSTEM WAS COMPLETELY MALFUNCTIONING AND THE PUMP TO CHANGE THE SUSPENSION HAS A LEAK. VW HAS BEEN COMPLETELY IN THE DARK ON THESE MAJOR PROBLEMS AND ONLY AFTER REPEATED TRIPS TO THE DEALER AND MANY DENIALS FROM VW DID THE ADMIT THAT THIS CAR IS AN OVER ENGINEERED AND POORLY BUILT CAR. *JB

MY 2004 V6 VOLKSWAGEN TOUAREG FREQUENTLY STALLS AFTER THE ENGINE IS CRANKED. THIS HAS BEEN A PROBLEM SINCE WE PURCHASED THE VEHICLE IN OCT 2004. AFTER CRANKING YOU CAN PRESS ALL THE WAY DOWN ON THE GAS PEDAL BUT THE CAR WILL NOT MOVE AT ALL. AFTER A FEW SECONDS, IT WILL SPUTTER A LITTLE THEN MOVE THEN SPUTTER AGAIN THEN IT WILL DRIVE NORMALLY. THERE IS NO WAY TO TELL WHEN THIS WILL HAPPEN AND I AM CONCERNED THAT IT WILL CAUSE AN ACCIDENT IF I START THE VEHICLE THEN PULL OUT INTO ONCOMING TRAFFIC. *JB

CONSUMERS VEHICLE IS EXPERIENCING ERRATIC SHIFTING. WHEN ACCELERATING FROM A STOP CAR WILL HESITATE AND JERK. *TS THIS PROBLEM SEEMS TO ONLY OCCURE WHIL THE TRANSMISSION IS IN LOWER GEARS. THE VEHICLE HAS BEEN TAKEN TO THE DELER AT LEAST THREE TIMES BUT THEY HAVE NOT BEEN ABLE TO LOCATE OR FIX THE PROBLEM. THE CONSUEMR HAS ALSO CONTACTED TEHE MANUFCATURE BUT THEY PROVIDED NO ASSISTANCE. THE TIRE HAVE EXCESSIVE WEAR AT ONLY 16000 MILES. *NM

DT: THE VEHICLE HESITATES ON ACCELERATION, AND THIS HAPPENS INTERMITTENTLY. WHILE STEPPING ON THE GAS PEDAL AND THE VEHICLE HESITATES. THE CONSUMER TOOK THE VEHICLE TO DEALER, AND THEY SAID THIS WAS NORMAL, BUT THEY DID SAY VOLKSWAGEN PROGRAMMED A DELAY IN THE COMPUTER CHIP. THERE IS NO FOREWARNING, NO LIGHTS COME ON, AND THERE IS NO NOISE. THIS FIRST HAPPENED ON MARCH 1, 2005. *AK

DUNLOP GRANDTRACK 8000 255X60X17 TIRES ARE WORN TO THE WEAR LINE (ALL4) AFTER 20955 MILES. TIRES ARE ON 2004 VW. TIRES WERE INSPECTED AND SHOW NO PROBLEMS OTHER THAN WEAR. DUNLOP WILL NOT REPLACE, VW HAS NOT REPLACED TIRES. TIRES ON A $42K VEHICLE SHOULD LAST LONGER THAN 21,000 MILES. REPLACEMENT IS EST AT $1154.00

I AM HAVING TROUBLE WITH MY VW TOUAREG V6. SINCE THEN I HAVE HAD NUMEROUS VISITS TO THE DEALER FOR FAILURES IN DESIGN. FOOTLIGHT WOULD NOT SHUT OFF WHEN THE CAR WAS OFF DUE TO TRUNK DOOR LATCH BEING BROKEN AT TIME OF PURCHASE. TIRES WERE WEARING FASTER THAN NORMAL AND THE ALIGNMENT WAS BAD. I WAS GIVEN NEW TIRES, HOWEVER, WHEN I ASKED IF THIS COULD HAPPEN AGAIN, I WAS TOLD YES AND THEY WERE UNSURE WHAT VW WOULD DO IN THE FUTURE. TIRE PRESSURE LIGHT GOES ON AND OFF AT ANY TIME. I WAS TOLD THIS WAS A MALFUNCTION THAT HAPPENS WHEN YOU HAVE NUMEROUS COMPUTER OPTIONS. IT CAME ON AFTER A TIRE ROTATION AND OIL CHANGE AND THE DEALER SAID "DON'T WORRY, IT WILL RESET ITSELF AND GO OFF".RADIO HAS MYSTERIOUSLY STOPPED WORKING FOR 24 HOURS AT A TIME. CAR HAS ACTUALLY BEEN DEAD ON TWO OCCASIONS AND HAS LEFT ME STRANDED. I WAS TOLD BY THE DEALER THAT THE BATTERY IN THE TOUAREG CAN'T SUPPORT THE CAR AND THE COMPUTER MODULES. I WAS TOLD THERE WAS NOTHING THAT COULD BE DONE ABOUT THIS AS THE BATTERY WAS FULLY CHARGED. I WAS TOLD THIS WAS A MISTAKE BY VW AND I WOULD HAVE TO LIVE WITH IT. I WAS ALSO TOLD TO NOT DRIVE IN THE CITY AS THIS MAKES THE PROBLEM MUCH WORSE. I WAS TOLD THAT THEY AREN'T SURE HOW THAT HAPPENED, BUT SIMPLY RESETTING THE CAR MADE IT RETURN. CD PLAYER WOULD NOT WORK,CAR WAS "RESET". I FIND THIS CAR TO BE THE BIGGEST JOKE EVER MADE. I UNFORTUNATELY AM OVER THE MILEAGE FOR THE LEMON LAW IN MAINE (I HAVE 27,000MILES ON THE CAR). I REALLY THINK THINGS ARE GETTING WORSE IN MY CAR THE LONGER I HAVE THE THING. MY BIGGEST CONCERN WITH THE CAR IS THAT THERE IS A POSSIBILITY IT COULD STOP WORKING AT ANY MOMENT. I FEEL I SHOULD NOT HAVE TO CARRY A SELF JUMPING SYSTEM IN A PRACTICALLY BRAND NEW $34,000 CAR. I WAS ALSO TOLD BY MY DEALERSHIP WHEN I STATED I WAS THINKING OF SELLING THE CAR, THAT THEY DIDN'T BLAME ME AS THEY HAD HEARD A LOT OF PEOPLE SAY THAT ABOUT THE TOUAREG. YEAH, I FEEL REALLY SAFE WITH THIS CAR. I THINK IT IS TIME SOMEONE DO SOMETHING ABOUT THIS CAR AND VW. *NM

DT: THE CONSUMER STATED THAT 2004, VOLKSWAGEN TOUREG EXPERIENCED LOSS OF ACCELERATION WHEN PULLING OUT. WHEN THE CAR IS STARTED IN THE MORNINGS IT IS FINE, BUT AFTER THE CAR SITS FOR A COUPLE OF HOURS IT STARTS HAVING A DELAY IN THE ACCELERATION WHEN PULLING OUT. THIS HAS BEEN HAPPENING FOR A COUPLE OF MONTHS. THE CAR HAS BEEN TO THE DEALERSHIP THREE OR FOUR TIMES, AND THEY COULD NOT FIX THE PROBLEM. THE DEALER SAID THEY WERE WAITING ON VOLKSWAGEN TO COME UP WITH A SOLUTION. THE CONSUMER CALLED VOLKSWAGEN, AND THEY SAID THAT THE CONSUMER SHOULD KEEP WORKING WITHIN THE TERMS OF THE WARRANTY UNTIL THE PROBLEM WAS SOLVED. THE PROBLEM AT THIS POINT SEEMED TO BE INTERMITTENT. AT THIS POINT NO ONE KNOWS WHAT IS WRONG WITH THE CAR. *AK

2004 VOLKSWAGEN TOUAREG THAT HESITATES UPON ACCELERATION FROM A COLD START APPROXIMATELY 20% OF THE TIME. THIS HESITATION PRESENTS A HAZARD TO BOTH PASSENGERS IN THE TOUAREG AND PASSENGERS IN VEHICLES OF ONCOMING TRAFFIC. VEHICLE BEGINS TO ACCELERATE THEN HESITATES. IT IS IMPOSSIBLE TO DETERMINE WHEN THIS MIGHT OCCUR. ALSO, THERE WAS A RECENT INCIDENT WHERE THE TOUAREG HESITATED AND THE VEHICLE BEHIND THE TOUAREG HAD TO RAPIDLY BRAKE TO AVOID REARENDING THE TOUAREG. IT HAS BEEN RETURNED TO THE DEALERSHIP ON 4 DIFFERENT OCCASIONS WITH THIS COMPLAINT HOWEVER THE DEALERSHIP INDICATES THEY CANNOT DUPLICATE THE COMPLAINT. VOLKSWAGEN OF AMERICA STATES NO PROBLEM FOUND. THE FOLLOWING QUESTIONS ON THIS FORM ARE NOT APPLICABLE AS NUMEROUS INCIDENTS HAVE OCCURRED ON NUMEROUS DATES AND WE ARE NOT ABLE TO INDICATE THE EXACT NUMBER OF INCIDENTS. THE ANSWERS GIVEN ARE ONLY TO ALLOW US TO PROCEED WITH THIS QUESTIONAIRE.*AK

PASSENGER DOOR OPENED GOING DOWN THE ROAD, HANDLE DOES NOT RETRACT SOMETIMES. A LITANY OF ELECTRIC QUIRKS AND EXCESSIVE TIRE WEAR, ALSO JERKY ACCELERATION. *JB