2005 VOLKSWAGEN TOUAREG Complaints

TL* THE CONTACT OWNS A 2005 VOLKSWAGEN TOUAREG. THE CONTACT STATED THAT EACH TIME IT RAINED, WATER ACCUMULATED ON THE FRONT DRIVER SIDE FLOOR THROUGH THE FRONT DRIVER SIDE DOOR. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE WIRES ON THE FRONT DRIVER SIDE FLOOR WERE CORRODED AND NEEDED TO BE REPLACED. THE CONTACT LATER CALLED STONE MOUNTAIN VOLKSWAGEN AT (678) 367-4286 (LOCATED AT 3500 STONE MOUNTAIN HWY, SNELLVILLE, GA 30078) AND WAS INFORMED TO SCHEDULE AN APPOINTMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 104,000.

OVERALL LIFE OF CAR HAVE HAD TO REPLACE THE MAJORITY OF THE HOSES IN THE ENGINE, THE FUEL LINE, THE EMERGENCY BRAKE RELEASE LEAVOR-3 TIMES, THE HORN ON THE PASSENGER AND DRIVERS SIDE. AND WITH THE RECALL THE GAS FLANGE - CRACKING. THE PRODUCT VW USES IN THIS VEHICLE IS INFERIOR- PLASTIC EXPANDS WHEN HOT AND CONTRACTS WHEN COLD= CRACKING. PLEASE RECALL THIS VEHICLE DUE TO THE POTENTIAL OF THE GAS FLANGE OR WHATEVER ELSE IS RELATED TO THE GAS BEFORE ANYONE IN MY FAMILY OR OTHERS DIE. OR MY CAS GOES UP INTO FLAMES CAUSING SEVERE TRAUMA- ESPECIALLY BECAUSE YOU ALREADY KNOW THERE IS A PROBLEM. WE HAVE PAID THOUSANDS OF DOLLARS IN REPAIR COSTS IN THIS VEHICLE THAT VW OF AMERICA WILL NOT HELP - THE ENTIRE ENTERRIER PLASTIC COATING TO THE VEHICLE HAS MELTED - THE DRIVERS SIDE VISITOR HANGS AS THE SPRING ACTION OR WHAT EVER IT'S CALLED IS BROKEN. WE HAVE OWNED MANY CARS, FORDS, TOYOTA'S, HONDA'S AND SEVERAL VWS. THE TOUAREG AND ALL OF PRIMARY SAFETY FEATURES SHOULD ALWAYS FUNCTION SAFELY-THE GAS ISSUE IS A MAJOR ISSUE THAT SHOULD AUTOMATICALLY BE A RECALL TO SAVE LIVES!

TL* THE CONTACT OWNS A 2005 VOLKSWAGEN TOUAREG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V583000. (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS TO DO THE RECALL REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VOLKSWAGEN DEALER (PERRY VOLKSWAGEN, 12200 LOS OSOS VALLEY RD, SAN LUIS OBISPO, CA 93405, 805-544-5200) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

2005 VOLKSWAGEN TOUAREG. CONSUMER WRITES IN REGARDS TO THE FUEL FILTER FLANGE. *LD THE CONSUMER REQUESTED TO BE REIMBURSED FOR THE FUEL FILTER FLANGE RECALL. *JS

IN JUNE 2017, I NOTICED FUEL SMELL INSIDE THE VEHICLE. ON JULY 1, 2017, I INSPECTED THE ISSUE AND DISCOVERED THAT THE FUEL FILTER FLANGE WAS DAMAGED AND LEAKING FUEL (FUMES) CLOSE TO ELECTRICAL COMPONENTS AND UNDER THE SEAT WHERE MY SON SITS. PLEASE SEE THE ATTACHED PHOTO. I ORDERED THE RETAINER RINGS AND GASKETS (BOTH SIDES) FROM A VW DEALERSHIP. ON JULY 14, 2017, I ORDERED TA NEW FUEL FILTER FLANGE FROM A SELLER ON EBAY THAT SPECIALIZES IN NEW VW PARTS. THE FUEL FILTER FLANGE WAS NEW AND MANUFACTURED BY VDO (CONTINENTAL). I INSTALLED ALL THE PARTS TOWARDS THE END OF JULY 2017 AND THIS FIXED THE PROBLEM. I ACTUALLY REPLACED BOTH SIDES (DRIVER & PASSENGER) BECAUSE BOTH SIDES ARE A PROBLEM. PLEASE KEEP IN MIND THAT I WASN'T OR SHOULDN'T HAVE WAITED UNTIL THE RECALL NOTICE. THIS WAS A SERIOUS SAFETY FLAW AND NEEDED TO BE FIXED IMMEDIATELY. I HAVE A GOOD KNOWLEDGE IN MECHANICS AND CAPABLE TO PERFORM MOST REPAIRS. I DIDN'T DRIVE THE CAR UNTIL I RECEIVED THE PARTS AND FIXED THE ISSUE. I SUBMITTED MY RECEIPTS FOR REIMBURSEMENT UNDER THE RECALL. PLEASE SEE THE LETTER FROM VW DENYING ANY REIMBURSEMENT. THEY CLAIM THAT MY PARTS WERE NOT NEW AND NOT VW APPROVED PARTS. THE RETAINER RING & GASKET WAS PURCHASED BY A VW DEALERSHIP AND THE FUEL FILTER FLANGE WAS NEW AND MANUFACTURED BY VDO, WHICH IS THE OE COMPANY THAT MAKES THEM FOR VW. VOLKSWAGEN OF AMERICA IS CLEARLY NOT TAKING THIS ISSUE SERIOUS AND DOESN'T CARE ABOUT THE SAFETY OF ITS CONSUMERS. THEY ARE DENYING CLAIMS FOR REIMBURSEMENT AND DISREGARDING THIS SERIOUS ISSUE. I HAD NO CHOICE AND FIXED THE ISSUE IMMEDIATELY.

VEHICLE CABIN COULD SMELL GAS, FACTORY ISSUED LETTER TO US WITH RECALL AND FREE REPAIR AND REPLACEMENT, BUT AFTER CONTACT VW DEALERSHIP, THE DEALERSHIP REFUSE TO REPAIR IT FOR FREE, QUOTE 480 DOLLARS FOR FIXING THIS RECALL ISSUE.

THE STEERING WHEEL LOCKING DEVICE DOES NOT BLOCK THE STEERING WHEEL ANY MORE AFTER PARKING THE VEHICLE AND REMOVING THE KEY IGNITION LOCK. INSTEAD WHEN TURNING THE STEERING WHEEL THERE IS A PRONOUNCED RATTLING NOISE COMING FROM INSIDE THE STEERING WHEEL. THE WHEEL LOCKING MECHANISM DOES NOT WORK.

GASOLINE LEAKING FROM THE TANK RUNS OVER THE RIGHT-SIDE EXHAUST TUBES TO THE GROUND. THE FLOW OF THE FUEL LEAKAGE IS VERY HIGH AT A DROP-RATE OF MORE THAN ONE DROP PER SECOND WITH THE VEHICLE PARKED AND THE ENGINE RUNNING AT IDLE SPEED. ONCE THE ENGINE IS TURNED OFF THE LEAKAGE STOPS WITHIN SHORT TIME. I GOT AWARE OF THE DEFECT DUE TO THE STRONG GASOLINE SMELL AFTER STOPPING AND GETTING OFF THE VEHICLE. I INVESTIGATED AND SAW GASOLINE DROPPING TO THE GROUND BETWEEN THE REAR WHEELS. THE FACT THAT THE FUEL IS RUNNING OVER THE EXHAUST TUBE MADE ME GROUND THE VEHICLE IMMEDIATELY FOR SAFETY REASONS. ALTHOUGH I NEED THIS VEHICLE I DECIDED TO KEEP IT GROUNDED DUE TO THE HIGH RISK THAT THE GASOLINE GETS IGNITED BY THE HOT EXHAUST TUBE.

TL* THE CONTACT OWNS A 2005 VOLKSWAGEN TOUAREG. WHILE THE VEHICLE WAS PARKED, THERE WAS AN ODOR OF FUEL EMITTED IN AND AROUND THE VEHICLE, MOSTLY ON THE PASSENGER SIDE AND THE REAR OF THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V151000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN THE RECALL AND DID NOT OFFER FURTHER ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 115,000.

FUEL LEAKING AT FUEL PUMP FLANGE. STRONG FUEL VAPOR ODOR IN THE CABIN WHILE DRIVING AND PARKED.