2010 VOLKSWAGEN TOUAREG Complaints

THE VEHICLE WAS STATIONARY AND HAD BEEN PARKED ALL DAY (8+ HOURS). UPON TRYING TO START IT WOULD NOT TURN OVER AND THEN BACKFIRED AND THE INTAKE MANIFOLD EXPLODED. THE CAR SMOKED.

THERE IS A VERY STRONG FUEL SMELL FROM INSIDE THE CAR AS WELL AS FROM THE OUTSIDE. AFTER WARMNG UP THE CAR, THERE IS VISIBLE FUEL LEAKING FROM UNDERNEATH. THIS HAPPENS WHETHER IS CAR IS IN MOTION OR STATIONARY. IT LEAKS MORE AND SMELLS STRONGER WHEN THE WEATHER IS WARM. THIS IS A HUGE FIRE HAZARD AS WELL AS DAMAGING TO YOUR HEALTH BY BREATHING THE FUMES FROM THE LEAKING FUEL. IT IS PROGRESSIVELY GETTING WORSE.

PERSISTENT DIESEL EXHAUST LEAK WHICH INTERFERES WITH MY BREATHING IN THE CABIN. THE VEHICLE HAS BEEN BACK TO THE NAPLETON VW SANFORD/ORLANDO DEALER 5 TIMES AND THEY FIX SOMETHING DIFFERENT EACH TIME WITH NO IMPROVEMENT. NOW THEY WANT ME TO PAY FOR 5TH REPAIR EVEN THOUGH ISSUE WAS BROUGHT TO THEIR ATTENTION INITIALLY IN WARRANTY PERIOD.

TRAVELING 65MPH SOUTHBOUND ON RT93 IN MASSACHUSSETTS WHEN THE CHECK ENGINE NOW AND A YELLOW COIL LIGHT CAME ON AND WITHIN SECONDS I LOST POWER AND STEERING OF THE VEHICLE. I ROLLED WITHOUT POWER TO SNOW FILLED SIDE OF THE ROAD. CARS WERE TRAVELING IN THE BREAKDOWN LANE SINCE IT WAS RUSH HOUR. CALLED AAA, A FLAT BED TRUCK BROUGHT MY VEHICLE TO THE NEAREST VW DEALERSHIP. THE SERVICE REPRESENTATIVE DIAGNOSED THE FAILURE AS CONTAMINATED FUEL WHICH LEAD TO THE HIGH PRESSURE FUEL PUMP FAILURE. *TR

I WAS DRIVING HOME AND MY VEHICLE SUDDENLY STOPPED AT 30MPH ENTERING A INTERSECTION WITH TRAIN TRACKS. NO WARNING AT ALL OTHER THAN A QUICK LIGHT ON THE DASH AND ENGINE COMPLETELY SHUT OFF AND WOULD NOT RESTART. DRIVER BEHIND ME LUCKILY DID NOT HIT ME AND I SOMEHOW WAS ABLE TO COAST MY VEHICLE INTO A DRIVEWAY LOT OF A GAS STATION ON THE CORNER. AFTER COASTING INTO THE LOT I WAS UNABLE TO START MY VEHICLE AT THAT POINT I BECAME STRANDED, LUCKILY WITH NO ACCIDENT. AFTER THE FACT I DID FURTHER RESEARCH AND DISCOVERED THAT ON VOLKSWAGEN DIESEL ENGINES NUMEROUS CONSUMERS HAVE HAD THE SAME FAILURE WITH THE HIGH PRESSURE FUEL PUMP THAT ALSO WOULD CUT OUT WHILE DRIVING FOR NO REASON AND LEAVING VEHICLE INOPERATIVE ON THE ROAD. *TR

WHILE TRAVELING APPROXIMATELY 55 MPH ON A HIGHWAY THE VEHICLE SUDDENLY LOST POWER/TURNED OFF. THERE WERE NO WARNING LIGHTS, NO NOISES, NO VIBRATIONS, NO SIGNS OF ANYTHING. VEHICLE STALLED AT FREEWAY SPEED AND IT HAD TO BE TOWED TO VW DEALER WHERE I WAS INFORMED THAT THE HIGH PRESSURE FUEL PUMP (HPFP) HAD FAILED. THERE WAS NO SIGN OF MIS-FUELING (NO GAS IN TANK WHEN TESTED), CONTAMINANTS ARE UNKNOWN. IT SEEMS THAT THE HPFP IS NOT DESIGNED TO PERFORM WITHIN THE TOLERANCES NECESSARY TO OPERATE SAFELY AND RELIABLY ON 'PUMP FUEL' AVAILABLE TO CONSUMERS; IT IS MECHANICALLY DEFECTIVE AND CLEAR AND PRESENT DANGER TO HIGHWAY SAFETY. REQUEST ENGINEERING ANALYSIS. *TR

TL - THE CONTACT OWNS A 2010 VOLKSWAGEN TOUAREG. THE CONTACT SMELLED A STRONG ODOR OF FUEL INSIDE THE VEHICLE. THE DEALER STATED THAT THE FUEL LINE WAS FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 35,000. JCC

AT HIGHWAY SPEED THE VEHICLE STALLED IN THE PASSING LANE. VEHICLE FAILED TO RESTART AND WAS LUCKY TRAFFIC ALLOWED ME TO PULL TO SIDE OF ROAD ALTHOUGH SEMI TRUCK WAS ON MY SIDE WHEN IT DIED. VEHICLE TOWED TO FIND CATASTROPHIC FAILURE OF FUEL SYSTEM. REPAIR REPLACED WHOLE FUEL SYSTEM ($10,000 VALUE). DEALER ADVISED THIS IS DUE TO BIO DIESEL PURCHASED IN ILLINOIS. FUEL PUMP DESTRUCTS AND VEHICLE FAILS. VW ACKNOWLEDGED THE FUEL ISSUE BUT NEVER SAID THIS WHEN WE PURCHASED VEHICLE NEW. VERY UNSAFE AND VEHICLE IS ONLY USED FOR LOCAL USE UNTIL WE CAN SELL OR TRADE IN. WE WERE LUCKY.... VW TECH TOLD ME TO FILE WITH NTSB AS HE HAS SEEN MANY OF THESE. *TR

I PURCHASED THIS VEHICLE 3 DAYS PRIOR AS A "CERTIFIED PRE-OWNED" FROM LAKELAND VW OF FLORIDA. I WAS APPROACHING AN INTERSECTION AND PREPARING TO STOP. AS I ROLLED UP AND WENT TO TURN RIGHT, THE VEHICLE SUDDENLY LOST POWER. SEVERAL ATTEMPTS TO RESTART WERE UNSUCCESSFUL. WE HAD TO PUSH THE VEHICLE ACROSS A BUSY STREET, AT WHICH POINT I CALLED ROADSIDE FOR A TOW. THE VW DEALER TOLD ME TODAY THAT IT IS MY HIGH PRESSURE FUEL PUMP, WHICH SEEMS TO BE A COMMON FAILURE FOR THIS VEHICLE. *JS

I PURCHASED A SET OF 4 NITTO MOTIVO'S FOR MY TOUAREG TDI IN SEPT 2013 AT WHICH TIME I HAD 60,000 MILES ON MY VEHICLE. TODAY, 6/17/14, @ 75, 000 MILES WITH 15,000 MILES ON THE MOTIVO'S, I NOTICED 2 DEFECTS IN 2 OF MY TIRES. THE LEFT REAR TIRE HAD A HUGE BULGE ON THE SIDEWALL...ABOUT 3" INCHES ACROSS AND 2" HIGH. THE RIGHT FRONT TIRE HAD THIS 2" X 2" CUT/GASH OR SOMETHING ON THE SIDEWALL. I IMMEDIATELY WENT TO DISCOUNT TIRE WHERE I BOUGHT THEM AND THEY SAID THESE ISSUES WERE PROBABLY THE RESULT OF DRIVING OVER POTHOLES AND THAT ALL 4 WILL NEED TO BE REPLACED SINCE I HAVE AN ALL-WHEEL DRIVE VEHICLE AND THAT THE BEST THEY CAN DO IS GIVE ME A TREAD WEAR BASED CREDIT ON A NEW SET IN THE AMOUNT OF AROUND $320. I PAID OVER $1000 FOR YOUR TIRES, WHICH WERE WARRANTED FOR 60,000 AND I ONLY GOT 15,000 OUT OF THEM. AND TO MAKE MATTERS WORSE, IT APPEARS THAT THE QUALITY OF THE SIDEWALL IS VERY POOR CAUSING THE DEFECTS I MENTIONED. I CONTACTED NITTO NUMEROUS TIMES AND THEY ADVISED THAT THEY DO NOT COVER "ROAD HAZARDS" WHICH THEY SAY CAUSED THE DEFECTS IN MY 2 TIRES. THEY ALSO ADVISED THAT SINCE MY TIRES WERE ONLY MEASURED AS HAVING BETWEEN 5/32 AND 6/32 OF TREAD WEAR, ESSENTIALLY 1/2 WORN OUT, THEY ONLY WARRANTY THEIR TIRES IF THEY ARE BETWEEN 1/32 AND 2/32...IE, TOTALLY WORN OUT, BEFORE THEY WOULD ISSUE A PRO-RATED CREDIT. THIS IS ABSURD!!! THE WARRANTY IS FOR 60,000 MILES...AFTER JUST 15,000 MILES, MY TIRES ARE HALFWAY WORN OUT! I SHOULD GET A CREDIT FOR 75% OF THE COST OF THE TIRES. I WOULD REALLY APPRECIATE YOUR CONSIDERATION IN HELPING ME TO RECEIVE CREDIT IN THE AMOUNT OF 75% ($750) OF THE $1000 I PAID FOR THESE TIRES, SINCE I ONLY HAVE 15, 000 MILES ON THEM AND THE WARRANTY IS FOR 60,000. *TR