2004 VOLKSWAGEN TOUAREG Complaints
View complaints related to 2004 VOLKSWAGEN TOUAREG. The complaints found here are submitted by actual consumers with first hand experience. There are more than 230 complaints submitted for the 2004 VOLKSWAGEN TOUAREG. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2004 VOLKSWAGEN TOUAREG- MINNETRISTA, MN
AT 94,000 MILES TRANSMISSION PROBLEMS, TOLD TRANSMISSION NON-SERVICEABLE VW DOES NOT RECOMMEND ANY TRANSMISSION FLUID REPLACEMENT. COULD BE GEAR BOX COST $2400 OR ENTIRE TRANSMISSION COST $7,000. VWA WILL PAY $1,000 TO OUR CHOICE OF GEAR BOX OR TRANSMISSION REPLACEMENT BUT IF WE CHOOSE WRONG REPAIR WILL NOT PAY FOR ANYTHING FURTHER! VWA OBVIOUSLY IS AWARE OF PROBLEM AND DESIGNED THE TRANSMISSION IN SUCH A WAY THAT IT CAN'T BE SERVICED. WE HAVE HAD PRIOR ENGINE COIL RECALL REPLACED, UPDATED COMPUTER SOFTWARE AND REPLACED DRIVE-TRAIN AT COST OF $1900 AT 74,000 MILES. *TR
Source: NHTSA WEB SITE -
2004 VOLKSWAGEN TOUAREG- RICHMOND, CA
WE HAVE A 2004 VOLKSWAGEN TOUAREG WHICH HAS HAD A CONTINUING PROBLEM SINCE JUNE 2009. THE TIRE PRESSURE MONITORING SYSTEM CONTINUALLY COMES ON WITH LOUD AND SOMETIMES INTERMITTENT AND SOMETIMES CONTINUING BEEPING WARNING OF FLAT TIRES, OR THE SYSTEM IS "LEARNING". EACH WHEEL HAS A BATTERY OPERATED UNIT (WHEEL SENSOR) WHICH WILL NOT BE REPLACED UNDER WARRANTY UNTIL THE BATTERY IS COMPLETELY DEAD. THERE IS A $75- CHARGE EACH TIME TO INFORM YOU THAT THE BATTERY IS NOT YET DEAD. IN THE MEANTIME YOU DRIVE ALONG WITH THE WARNING SIGNAL GOING OFF. *TR
Source: NHTSA WEB SITE -
2004 VOLKSWAGEN TOUAREG- WHITESTONE, NY
TL* THE CONTACT OWNS A 2004 VOLKSWAGEN TOUAREG. THE CONTACT STATED THE GEAR SHIFT SELECTOR WOULD NOT MOVE OUT OF PARK AND HE WAS UNABLE TO REMOVE THE KEY FROM THE IGNITION. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER. WHILE THE VEHICLE WAS BEING TOWED, THE ENTIRE CONSOLE AND WARNING LIGHTS ILLUMINATED. IN ADDITION, THE CONTACT STATED WATER WAS ENTERING THE VEHICLE AND SETTLING IN THE TRUNK NEAR THE SPARE TIRE. THE DEALER REMOVED THE SHIFTER CABLE AND REPLACED THE HARNESS, A WIRE AND THE SHIFTER COLUMN. THE FAILURE MILEAGE WAS 75,285 AND THE CURRENT MILEAGE WAS 76,065. UPDATED 11/02/10. *LJ THE CONSUMER STATED THE TRUNK WOULD NOT OPEN PROPERLY. THE TIRE SENSORS WOULD COME ON. THE IGNITION SWITCH WAS DEFECTIVE AND HAD TO BE REPLACED. UPDATED 11/04/10
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 VOLKSWAGEN TOUAREG- WAIPAHU, HI
HEARD A KNOCKING SOUND FROM BELOW ON MY 2004 VOLKSWAGEN TOUAREG. LOOKED UNDER MY CAR, THE MIDDLE UNDER CARRIAGE WAS GONE. THERE WAS A KNOCKING AND THUMPING NOISE IN THE VEHICLE. THOUGHT IT WAS JUST THE UNDERCARRIAGE, BUT WHEN THE PART CAME IN AND INSTALLED IT, THE KNOCKING WAS STILL THERE. DROVE IT LAST NIGHT BECAUSE I NEED MY CAR; I HEARD MY CAR HAVE RATTLING NOISES UNDERNEATH. SOUNDS LIKE THERE'S LOSS PARTS UNDER THE CAR. I NEVER TOOK MY CAR OFF ROAD, THE ROADS ON OAHU ARE TERRIBLE, BUT NEVER HAD THIS EVER DONE ON MY OLDER CARS. I WAS RESEARCHING ONLINE AND SAW THAT A LOT OF OTHER TOUAREG OWNERS HAVE/HAD THE SAME PROBLEM. I'M NOT GOING TO PAY FOR A DEFAULT PART, ESPECIALLY WHEN THE DRIVE SHAFT AND ITS BEARINGS ARE THE MAIN PARTS OF THE CAR POWERTRAIN. I HAVEN'T DONE ANYTHING WRONG WITH THIS VEHICLE AND FEEL THAT VOLKSWAGEN WILL NEED TO PAY FOR THIS FIX. *TR
Source: NHTSA WEB SITE -
2004 VOLKSWAGEN TOUAREG- WYCKOFF, NJ
2004 VW TOUAREG V-8 MANY PROBLEMS BUT 3 WORTH REPORTING: FOR NO APPARENT REASON PASSENGER DOOR COULD NOT BE OPENED OR UNLATCHED BY USING ANY KNOWN MEANS INCLUDING THE INSIDE DOOR HANDLE OR OUTSIDE DOOR HANDLE, ELECTRIC LOCK ACTUATOR CLICKS AS IF THE DOOR IS UNLOCKED BUT THE DOOR CAN NOT BE OPENED OR UNLATCHED. VEHICLE HAD TO BE BROUGHT TO VW DEALERSHIP AND WORKED ON BY DESTROYING THE DOOR HANDLE TO OPEN THE DOOR AND PERHAPS CUTTING A WHOLE IN THE BODY PANNEL AT THE COST OF 2 HOURS OF DIAGNOSTICS, 8 HOURS OF LABOR TO OPEN DOOR AND PROBABLY 2 OR 3 ADDITIONAL HOURS OF REPLACING DOOR HANDLE IF BODY OF DOOR IS NOT BENT, PLUS PARTS VEHICLE HAS MANY ELECTRICAL GLITCHES INCLUDING BUT NOT LIMITED TO INTERMITTENT MALFUNCTION OF AIR BAG IGNITERS....ONCE AGAIN HAVING THE POTENTIAL TO CAUSE SERIOUS HARM OCCUPANTS GIVEN THE RIGHT CIRCUMSTANCES THIS IS A POTENTIAL DANGEROUS SITUATION AND HAS MADE ME LOSE ALL FAIH IN THIS MANUFACTURER. VEHICLE LUNGES FORWARD WHEN STOPPED AT TRAFIC LIGHTS AND BEGINNING TO PROCCEED ON A GREEN. *TR
Source: NHTSA WEB SITE -
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2004 VOLKSWAGEN TOUAREG- MERIDEN, CT
I HAVE A 2004 TOUAREG AND HAVE BEEN HAVING TRANSMISSION ISSUES HARD SHIFTS, BUCKING AND HARD DOWNSHIFTS. I HAVE TAKEN THIS TO THE VW DEALER AND THEY SAY THERE IS NOTHING WRONG WITH THE TRANSMISSION. IT IS VERY VERY DANGEROUS WHEN ACCESS THE HIGHWAY AND IN SEVERAL CASES IT SHIFTS SO HARD THAT IT KNOCKS IT'S SELF OUT AND YOU HAVE TO PULL OFF THE HIGHWAY UNTIL RESETS TO 4TH GEAR FROM 6TH. I NOW HAVE TO SHIFT MANUALLY. I HAVE THIS ISSU E DAILY AND I KNOW THIS IS A WIDE SPREAD ISSUE. *TR
Source: NHTSA WEB SITE -
2004 VOLKSWAGEN TOUAREG- LOS ANGELES, CA
SENSORS ON THE DOOR HANDLE FOR THE 2004 VW TOUAREG FAILING TO WORK. I PUT MY CHILD IN THE BACK SEAT AND SHUT THE DOOR AND THE LOCKS ENGAGED WITH THE KEYS INSIDE. 2 YR OLD CHILD WAS LOCKED IN THE CAR UNTIL I COULD BREAK INTO THE HOUSE AND GET A SPARE SET OF KEYS. *TR
Source: NHTSA WEB SITE -
2004 VOLKSWAGEN TOUAREG- CHICAGO, IL
CAR: 2004 VOLKSWAGEN TOUAREG V6 SUV 38,900MILES PROBLEM: CAR FREQUENTLY JERKS WHILE SLOWING DOWN (AT SPEEDS BETWEEN 20-40MPH). WAS TOLD DRIVE SHAFT WAS DAMAGED AND NEEDED TO BE REPLACED AT A COST OF $1,150 PARTS PLUS LABOR OF APPROX. $1,000 WHICH INCLUDED COMPUTER DIAGNOSTIC. UPON PICK UP FROM MECHANIC PROBLEM STILL PERSISTED SO I TOOK THE CAR BACK TO MECHANIC. I WAS TOLD THAT DAMAGED DRIVE SHAFT DAMAGED 2 VALVES IN THE TRANSMISSION WHICH NOW ALSO NEED REPLACING AT A COST OF $1600. I WAS ALSO TOLD BY THE MECHANIC THAT THEY HAD RECEIVED A 'BULLETIN" ON THE CAR REGARDING SIMILAR COMPLAINTS ABOUT THIS PROBLEM FROM SEVERAL OWNERS. THIS CAR ONLY HAS 39,000 MILES AND IS DRIVEN WITH CARE. IT SEEMS EXTREMELY PREMATURE TO HAVE ANYTHING OF THIS NATURE HAPPEN ESPECIALLY AT A COST OF ALMOST $4000 OUT OF POCKET TO ME AND OTHER OWNERS. I ASK THAT YOU PLEASE LOOK INTO VOLKSWAGEN'S RESPONSIBILITY IN CORRECTION/REIMBURSEMENT (POSSIBLE RECALL) OF THIS SITUATION. *TR
Source: NHTSA WEB SITE -
2004 VOLKSWAGEN TOUAREG- BLOOMFIELD HILLS, MI
TL*THE CONTACT OWNS A 2004 VOLKSWAGEN TOUREG SUV. THE CONTACT STATED THAT IMMEDIATELY AFTER THE VEHICLE WAS STARTED, IT WOULD EITHER SHUDDER OR STALL. ALSO, WHEN TRAVELING AT SPEEDS OF 1 MPH AND HIGHER, THE VEHICLE WOULD SHAKE IN BETWEEN SHIFTING GEARS. THE DEALER PERFORMED A DIAGNOSTIC TEST ON THE VEHICLE BUT COULD NOT DUPLICATE THE FAILURE. THE FAILURE CONTINUED TO OCCUR. TO DATE, NO REPAIRS WERE MADE TO CORRECT THE FAILURE NOR WERE THERE ANY RECALLS PERTAINING TO THE FAILURE. THE FAILURE MILEAGE WAS 40,000 AND THE CURRENT MILEAGE WAS 87,850.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 VOLKSWAGEN TOUAREG- SILVER SPRING, MD
IN DECEMBER 2009 MY 2004 VW TOUAREG WAS IN PARK WITH THE ENGINE IDLING WHILE MY SON, WHO WAS DRIVING THE CAR, GOT OUT OF THE CAR TO SPEAK TO A PARKING LOT ATTENDANT. HIS WIFE WAS IN THE PASSENGER SEAT AND THEIR TWO CHILDREN WERE IN CAR SEATS IN THE REAR SEAT. ABOUT 2 MINUTES LATER, WHILE MY SON WAS STILL OUT OF THE CAR, THE CAR BEGAN TO ROLL BACKWARDS INTO A BUSY STREET IN NYC. HE RAN AFTER THE CAR WHILE HIS WIFE FRANTICALLY TRIED TO GET OUT OF HER SEAT BELT TO MOVE INTO THE DRIVER'S SEAT. HE CAUGHT UP WITH THE CAR AND JUMPED IN AND HIT THE BRAKE TO STOP THE CAR. HE LOOKED OVER AT THE GEAR SHIFT THINKING THAT IT HAD BEEN MOVED INADVERTENTLY BUT THE CAR WAS STILL IN PARK. HE THEN TURNED OFF THE IGNITION. THE CAR WAS IDLING IN PARK ON A RELATIVELY FLAT SURFACE - THERE ARE NO REAL HILLS IN NYC. HE TOOK HIS LIFE IN HIS HANDS TO AVOID A DISASTER WHEREBY THE CAR WOULD HAVE CERTAINLY BEEN HIT BROADSIDE IN THE BUSY ADJOINING STREET WITH HIS FAMILY IN THE VEHICLE. WE TOOK THE CAR INTO A VW DEALER REPAIR SHOP NEAR MY HOME IN MARYLAND THE NEXT WEEK AND THEY CHECKED THE CAR OUT THOROUGHLY, BUT COULD NOT FIND ANYTHING WRONG, NOR COULD THEY DUPLICATE THE EXPERIENCE. THIS WAS A FRIGHTENING AND DANGEROUS EXPERIENCE AND I AM AFRAID THAT IT COULD HAPPEN AGAIN. *TR
Source: NHTSA WEB SITE