1996 VOLVO 850 Complaints

FRONT DOOR STAY ATTACHING LUGS (6817408) BREAK WELD. WEAK DESIGN, DOOMED TO FAIL. SERVICE BULLETIN (881807) IN 1995. NEWER CARS SAME PROBLEM BODY SHOP REPAIR $150/DOOR. VOLVO SHOULD REPAIR. *AK

WHILE IN MOTION THE HEATERS IN THE SEAT CAUGHT ON FIRE AND CAUSED THE CAR TO CATCH ON FIRE. CLAIM #13-7210-322 *JG

VEHICLE 1 NOTICED SMOKE AND THEN SAW A FLAME AS HE PULLED OUT OF A PARKING SLOT. THE DETERMINED CAUSE OF MALFUNCTION WAS THE DRIVER'S SEAT HEATER. INSURED REPLACED THE WIRING FOR THE HEATER ABOUT A YEAR AGO. CLAIM# 37-3190-422.*JG

WHILE DRIVING 40 TO 45MPH SMELLED SOMETHING BURNING. VEHICLE STARTED FILLING WITH SMOKE, AND CONSUMER SAW FLAMES COMING FROM UNDER DASH. INTERIOR WAS ENGULFED IN FLAMES BY TIME FIRE DEPARTMENT ARRIVED. *JG

THE VEHICLE WAS INVOLVED IN A MAJOR ACCIDENT INVOLVING DIRECT IMPACT TO THE DRIVERS SIDE, THE DRIVERS DOOR-SIDE AIR BAG FAILED TO DEPLOY. CONSUMER STATED THAT, THIS WAS THE SIDE AIR BAG, WHICH IS SUPPOSED TO DEPLOY UPWARD BETWEEN THE DRIVERS DOOR AND THE DRIVERS SEAT. *YD

CONNECTICUT'S OWN VOLVO IN MILFORD CT SAYS THE ABS SYSTEM IS DEFECTIVE. $600 TO FIX. I ASKED WHY I HAD TO PAY FOR A DEFECTIVE COMPUTER AND HE SAID THAT IT WAS BEYOND ITS EXPECTED LIFE. HOWEVER, HE COULD NOT TELL ME WHAT THE EXPECTED LIFE OF THE ABS SYSTEM WAS. THE ABS SYSTEM IS ONE OF THE REASONS I GOT THIS CAR AND IF IT IS DEFECTIVE AND NO LONGER WORKING, AND VOLVO IS NOT INTERESTED IN REPAIRING IT, THAT SEEMS TO ME TO BE SOMETHING YOU NEED TO LOOK INTO.*AK

ON 12/18/99 WE PURCHASED 4 DUNLOP D60 A2 TIRES FROM THE TIREN FARMINGDALE/HOWELL NJ. THEY HAVE A DUNLOP # OF CR3651-2 AND CR365 1-1 AND CR2196-1. TODAY ON THE WAY TO WORK MY WIFE CALLED ME TO SAY THE TIRE WAS MAKING A THUMPING NOISE. SHE STOPPED TO LOOK AT IT AND SAW A PIECE OF TIRE MISSING. I SENT HER TO SEARS TO BUY A REPLACEMENT TIRE AND WHEN SHE GOT TO SEARS, THE WORKER SHOWED HER THE OTHER TIRE WAS SEPARATING. IN APRIL I REPLACED ONE OF THE TIRES CAUSE IT HAD A NAIL IN THE SIDE WALL AND A PIECE OF RUBBER WAS MISSING. I THOUGHT IT WAS JUST A ROAD HAZZARD. NOW I REALIZE THE TIRES ARE DEFECTED SINCE ALL REMAINING THREE ARE SEPARATING. I WILL NOTIFY TIRE FARM BUT I THOUGHT YOU SHOULD BE AWARE OF THIS. THANK GOD MY WIFE WAS NOT HURT. ALL THE TIRES HAVE DOT DBV9 CA8 AND THE NUMBERS (348) (208) (208) AND (E11) 022682 THEY ALSO HAVE PO51D3-B ON THE TIRES IN FACT THE REPLACEMENT TIRE I BOUGHT AT SEARS IS THE SAME DOT # THEY ALL HAVE 01 08 40 ON THE TIRES. THE ONE FROM SEARS HAS NOT SEPARATED YET!!! WHEN WE PUT THE TIRES ON WE HAD 86,000 MILES ON THE CAR NOW IT IS 129,000. NOT THIS IS ALL HIGHWAY MILES AND THE TREAD WARE IS SMALL. DO YOU WANT ME TO SAVE THE TIRES FOR YOU? PLEASE LET ME KNOW. THANK YOU AND LOOK INTO THIS BEFORE SOMEONE GETS HURT.*AK (DOT NUMBER: DBV9 CA8 TIRESIZE: P195/60R15)

A CRACK DEVELOPED ON THE "HIGH STRENGTH STEEL SAFETY CAGE" ADJACENT TO THE AREA WHERE THE DRIVER'S DOOR STOP IS WELDED TO IT. I HAVE REQUESTED THAT THE CRACKED DOOR PILLAR PORTION OF THE "HIGH STRENGTH STEEL SAFETY CAGE" BE REPLACED. VOLVO CARS OF NORTH AMERICA, INC.'S RESPONSE HAS BEEN THAT IT IS NOT THEIR PROBLEM. I HAVE ALSO REQUESTED THAT IT BE COVERED BY THE EXTENDED WARRANTY I PURCHASED, BUT THEY HAVE MADE SEVERAL ATTEMPTS TO CALL THE CRACKED AREA THINGS THAT WOULD NOT BE COVERED BY THEIR LIBERAL BETWEEN THE LINES INTERPRETATION OF THE CONTRACT WHICH IS ALSO WITH VOLVO CARS OF NORTH AMERICA, INC. THEIR FINAL RESPONSE WAS, "WHILE WE REGRET YOU MAY NOT CONCUR, VOLVO CARS OF NORTH AMERICA, INC., WILL NOT RESPOND OR CONSIDER THIS MATTER FURTHER". THE DEALER BODY SHOP ADVISOR ESTIMATED THE REPAIR AT OVER $1,200.00. REPLACEMENT REQUIRES REMOVAL OF THE DRIVER'S DOOR, WINSHIELD, AND DASHBOARD.*AK

WHILE TRAVELING 15-20MPH FRONT AXLE BROKE AWAY FROM THE VEHICLE. DEALER WAS CONTACTED, AND INFORMED CONSUMER THAT A TECHNICAL SERVICE BULLETINS TP6001201SECTION AND 79606470-77,FRONT END STEERING 850-992, HAD BEEN ISSUED FOR THAT PROBLEM. BUT, REFUSED TO REMEDY PROBLEM AT NO COST. PLEASE PROVIDE FURTHER DETAILS. *AK

WHILE DRIVING ABOUT ANY MPH WOULD STEP ON BRAKE PEDAL AND BRAKES WILL START MAKING NOISE. CONSUMER HAD TAKEN VEHICLE TO DEALER, AND FOUND THAT BRAKES ROTORS HAD BEEN MALFUNTIONING, AND EVERY 25000 MILES NEEDED TO BE REPAIRED.*AK