VOLVO Complaints
View complaints related to VOLVO. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2017 VOLVO XC60- Grand Rapids, MI
The fuel pump regulator failed causing the fuel pump to fail way to early (car has less than 60K miles). In addition, the floats in the fuel tank itself stick making the fuel gauge unreliable. We have had to replace the fuel pump regulator, fuel pump and also have an unreliable gas gauge now unfortunately. The car failed while we were driving through the canyon in southern CA which was terrifying and very dangerous. We are fortunate we were able to steer off the road and get out of the way.
Source: NHTSA WEB SITE -
2005 VOLVO XC70- Chicago, IL
The contact owns a 2005 Volvo XC70. The contact received notification of NHTSA Campaign Number: 21V800000 ( Air Bag ) however, the part to do the recall repair was unavailable till approximately 2 weeks to 2 months. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the vehicle was displaying a warning message that stated "Safety Check," however, they were not sure if it was or was not directly related to the air bags. The approximate failure mileage was 126,000. Vin tool confirms parts distribution disconnect.
Source: NHTSA WEB SITE -
2001 VOLVO V70- Arcata, CA
I was notified of the recall. Because I live 300 miles away from the nearest volvo dealership, there is no option for me to replace the airbag free of charge. Additionally, there is no plan in place to provide me with a safe vehicle until such a time that my volvo can be repaired. Until I undertake a great risk by traveling 300 miles at great inconvenience and expense, to have this problem resolved, I am expected to take a daily risk by driving this unsafe vehicle.
Source: NHTSA WEB SITE -
2009 VOLVO S60- Lihue , HI
I am unable to service my car to fix the recall, because there is no Volvo dealer where I live.
Source: NHTSA WEB SITE -
2004 VOLVO V70- Oceanside, CA
I have recevievide from Volvo called the number and said they cannot say it was free.I called the number 1 800 458 1552 said could promise I had to talk to the manager at the dealer. I asked them if found other problems with steering that I would have to pay if they tear into steering comlun. You guys need to fix this now. I want to make sure Im cover here . EWhat am suppose to do if they break my steering down and ask me to pay for other problmems with the car it doesnot state that on the recall letter. What kind of airbag do they put in to the car I ant to its preminum airbags that are put in high in vehicles here. I want to know if I get protected documentation from this recall. Also do I get the old airbag back so i can seek legal consel as well. It just says free it should state that im protected from labor and parts costs as well.
Source: NHTSA WEB SITE -
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2012 VOLVO S60- ROCHESTER, NH
This in regards to a vehicle I purchased on March 30, 2021. It is a 2012 Volvo S60 T5 VIN #[XXX]. When I purchased the car it had 99,489 miles on the odometer and when the vehicle became an issue it was at 104,409 miles on the odometer. I purchased it on Craigslist from a physician in Maine. On December 1, 2021 my husband was driving the vehicle on the highway and it stalled without warning after almost crashing. He was able to pull over, start the car back up and drive it home. There were no warning alerts or check engine light that came on the dashboard. After browsing the internet, we realized that the car had a recall due to an oil consumption level issue in 2014 (Recall #R29436; National Highway Traffic Safety Administration campaign #13V592000). I contacted Volvo of North America who opened up a case (case #[XXX]) and then had the car towed to Portland Volvo in Scarborough, Maine for an appointment on December 14, 2021. On December 15, 2021 Portland Volvo informed us that the vehicle’s engine was beyond repair. Later that evening I received an email from [XXX] at Volvo of NA stating that they would cover $750 of the repairs. I emailed her back asking her to wait for a quote from Portland Volvo on how much it was going to be to repair the vehicle. On December 16, 2021 I was informed by [XXX] at Portland Volvo that she spoke with the district manager and that a used engine costs between $10-14,000 and that Volvo of North America has decided not to help because the car is now out of warranty but [XXX] from Portland Volvo admitted it was a manufacturer's defect. Not only has the car been seen periodically throughout its lifetime at Volvo dealerships and was seen in July 2021 due to two recalls that needed to be fixed at Volvo in Exeter, NH. They did a multi-point inspection on the car and everything passed and only 3,500 miles had been put on the car since. I have all the paperwork proving all of this. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Source: NHTSA WEB SITE -
2012 VOLVO XC60- La Quinta, CA
When it rains or I go through the car wash the windshield leaks water that runs down the inside of the glass and has stained the headliner
Source: NHTSA WEB SITE -
2003 VOLVO S80- Missoula, MT
The vehicle has a recall and Volvo told me I have to drive 8 hours to another state to get it fixed by the closest dealership. I cannot do that - I need to have it fixed locally
Source: NHTSA WEB SITE -
2020 VOLVO S60- pendergrass, GA
Ongoing Problem as mentioned in Volvo's Technical Journal "Speed Dependent Vibrations at Highway Speeds" Ref No: TJ 20803.20.0 . At any speed of 75 mph and above the front continuously vibrates. The tires have been replaced two times in less than 2 weeks and road forced balanced by the dealership twice. The vibration does not go away. The dealership does not want to address the issue. The car is NEW.
Source: NHTSA WEB SITE -
2021 VOLVO XC40- Loveland, OH
Complete loss of all power. Vehicle has been in three times for this condition. Each time, the problem has recurred. This is the third complete power failure in three months.
Source: NHTSA WEB SITE