VOLVO Complaints

TL* THE CONTACT OWNS A 2003 VOLVO C70. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED INTERMITTENT FAILURES WHILE STARTING AND DRIVING THE VEHICLE. THE CONTACT STATED THAT IN WARMER WEATHER, THE GEAR SHIFTER FAILED TO SHIFT AS DESIGNED. THE VEHICLE WAS TAKEN TO LEIKIN MOTOR COMPANIES (38750 MENTOR AVE #1, WILLOUGHBY, OH 44094), TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION AND IGNITION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000. THE VIN WAS NOT AVAILABLE.

I RECEIVED TWO SAFETY RECALL NOTICES (MARCH AND APRIL) FOR RECALL R89978. "THE DOOR LATCHES CAN WEAKEN MAKING IT DIFFICULT TO LATCH THE DOOR OR WORSE DRIVE THE CAR BELIEVING THAT THE DOOR IS SECURELY CLOSED WHEN IT'S NOT." IN THE VOLVO RECALL LETTER, IT STATES TO CALL THE DEALER TO SCHEDULE THE REPAIR AT NO COST. IT'S ALMOST JUNE AND MY DEALER HAS NOT RECEIVED THE PARTS FROM VOLVO. THEY HAVE NO IDEA WHEN THEY'LL RECEIVE PARTS FROM VOLVO. THIS IS THE ONLY CAR I HAVE ACCESS TO AND I DON'T FEEL SAFE. *TR

TL* THE CONTACT OWNS A 2015 VOLVO V60. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V849000 (LATCHES/LOCKS/LINKAGES) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED THE VOLVO STORE (1051 W WEBSTER AVE #3033, WINTER PARK, FL 32789;(407) 628-0550). THE DEALER REFUSED TO SCHEDULE AN APPOINTMENT DUE TO PARTS NOT BEING AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE IF THE ISSUE AND STATED THAT THE PARTS WOULD BE AVAILABLE SECOND WEEK OF JUNE. THE CONTACT HAD NOT EXPERIENCE A FAILURE. PARTS DISTRIBUTION DISCONNECT.

AFTER NOTICING A VERY ACUTE SMELL OF GAS I TOOK THE VEHICLE IN FOR INSPECTION. THE MECHANIC ADVISE THAT I HAD A FUEL LEAK IN MY 2004 VOLVO S 80 . THATS COULD HAVE BEEN A SERIOUS PROBLEM AND THAT THE CAR IS NOT DRIVEABLE IN THIS CONDITION.

THERE WAS ONE INCIDENT THAT MY CAR WAS NOT ACCELERATING ON THE HIGHWAY. THE CAR WOULD STALL FOR A BIT AND WHEN I TRIED TO MAINTAIN THE SAME SPEED I WAS GOING AT, I WOULD PRESS THE GAS PEDAL AND THE SPEED WOULD NOT CHANGE, IT CONTINUED TO SLOW DOWN. FORTUNATELY, I WAS ABLE TO PULL OVER TO THE SIDE OF THE HIGHWAY AND PUT MY CAR ON PARK. THIS WHEN I PUT THE CAR IN NEUTRAL TO CHECK THE RPM, TO SEE IF THE GAS WAS WORKING. THE RPM WOULD GO UP EVERY TIME I PRESSED ON THE GAS PEDAL. FROM THERE, I TURNED MY CAR OFF AND ON, AND TRIED TO SEE IF THE CAR WAS ABLE TO ACCELERATE. ONCE I TURNED THE CAR BACK ON, THE CHECK ENGINE LIGHT HAD TURNED ON. I MANAGED TO GET HOME FROM WORK DRIVING ON THE LEFT LANE AND AT A SLOW SPEED. THAT IS WHEN I SCHEDULED AN APPOINTMENT WITH MY MECHANIC. THE FOLLOWING DAY, THE MECHANIC HAD FOUND OUT THAT THERE WAS AN ISSUE WITH MY FUEL PUMP, THERE WAS NOT ENOUGH PRESSURE. UPON DOING SOME RESEARCH ON THE ISSUE, I HAD FOUND OUT THAT THE NHTSA HAD REPORTED A RECALL WITH THE SAME ISSUE FOR THE SAME MODEL AND YEAR OF MY CAR (HTTPS://STATIC.NHTSA.GOV/ODI/RCL/2011/RCDNN-11V303-8835.PDF). I SEARCHED MY VIN NUMBER TO SEE IF MY CAR FELL UNDER THE RECALL PERIOD LISTED ON THE WEBSITE, AND IT HAD REPORTED ONLY A DOOR LATCH ISSUE AND NOT THE FUEL PUMP. I WOULD LIKE THE NHTSA TO INVESTIGATE FURTHER INTO THE ISSUE WITH THE FUEL PUMP, MORE SPECIFICALLY, DETERMINE WHETHER OR NOT THE TIME PERIOD FOR ISSUE STATED UNDER THE RECALL NEEDS TO BE EXTENDED EVEN FURTHER. *TR

THE WINDSHIELD GOT LOOSE. WHEN PRESSING IT FROM THE INSIDE, THE WINDSHIELD MOVES. WHEN THE DOOR CLOSES THAT WINDSHIELD MOVES, OR WITH VIBRATIONS WHILE DRIVING. UNDER HEAVY RAINING, WATER LEAKS INSIDE THE CABIN. THE VEHICLE WAS STATIONARY AT A PARKING LOT WHEN WE REALIZE IT WAS LIKE THAT. TAKING WITH OTHER OWNERS, IT IS A KNOWN ISSUE, AND VOLVO IS AWARE. *TR

TL* THE CONTACT OWN A 2017 VOLVO XC60. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE SWERVED TO THE LEFT AND THE RIGHT. THE CONTACT RELEASED THE ACCELERATOR PEDAL AND THE VEHICLE OPERATED AS DESIGNED. THE VEHICLE WAS NOT TAKEN TO A DEALER NOR AN INDEPENDENT MECHANIC TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE, HOWEVER NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS APPROXIMATELY 56,000.

TL* THE CONTACT OWNS A 2006 VOLVO XC90. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, AN ABNORMAL POPPING SOUND EMITTED FROM THE VEHICLE. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE FAILURE WAS DUE TO A WORN SUSPENSION MOUNT. ADDITIONALLY, THE MECHANIC ALSO DIAGNOSED THE VEHICLE WITH A DEFECTIVE BOOST PRESSURE SENSOR, A DEFECTIVE MASS AIR FLOW SENSOR, AND A DEFECTIVE VANOS SENSOR WHICH NEEDED TO BE REPLACED. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 175,000.

WINDSHIELD WAS NOT PROPERLY SEALED AND SEAL CAME LOOSE, FREEING WINDSHIELD FROM THE BODY OF THE CAR. PROBLEM WAS NOTICED WHEN RAIN CAME IN ON DRIVER'S SIDE AND WET THE DRIVER'S SIDE FOOTWELL. SUNROOF DRAINS WERE CHECKED AND THEY WERE NOT THE PROBLEM. WINDSHIELD HAD BEEN LOOSE AT PIVOT POINT AND COULD BE EASILY PUSHED OUT FROM THE INSIDE. WINDSHIELD HAD NOT BEEN REPLACED SINCE PURCHASE. *TR

MY CUSTOMER WAS HEADED NORTHBOUND ON HWY 63, HAD JUST PASSED OVER I-70 WHEN THE CUSTOMER HEARD A POOF AND SMOKE STARTED BELLOWING FROM THE HOOD AND THE TAILPIPE. THEY PULLED OVER ON THE SIDE OF THE ROAD IMMEDIATELY, BUT BY THEN SMOKE WAS COMING OUT OF THE VENTS AS WELL. THEY GOT OUT OF THE CAR, AND CALLED 911 BECAUSE OF SMOKE STARTED TO THICKEN. ABOUT ONE MINUTE LATER, FLAMES STARTED COMING OUT FROM UNDERNEATH THE RIGHT (PASS) SIDE OF THE CAR AND WITHIN 25-30 SECONDS, FLAMES WERE COMING FROM UP UNDER THE HOOD AS WELL. THE FIRE DEPARTMENT GOT THERE AND PUT OUT THE FIRE. THE VEHICLE WAS TOWED BACK TO THE DEALERSHIP FROM THERE. THE CAR WAS IN PERFECT CONDITION. IT PASSED INSPECTION AT THE HONDA DEALERSHIP. WE DON'T KNOW WHAT HAPPENED OR WHAT WENT WRONG. WE DID SOME RESEARCH AND THERE WAS A RECALL NUMBER 09V477000; FUEL SYSTEM. THIS RECALL WAS SUPPOSEDLY FIXED BY VOLVO. WE CONTACTED VOLVO AND THEY SAID THAT THERE IS NOTHING THAT THEY COULD DO. HOWEVER, IN CARFAX THERE IS NO RECORD OF THE RECALL OR THAT THE RECALL WAS FIXED. *TR