VOLVO Complaints

WAS DRIVING NORTH ON INTERSTATE 95 AT 55 MPH, WENT TO TURN WHEEL ON CURVE, AND HAD COMPLETE LOSS OF STEERING. WHEEL TURNED, BUT WHEELS STAYED STRAIGHT. WAS SURROUNDED BY AT LEAST 10 OTHER VEHICLES WHO WERE ABLE TO MOVE OUT OF THE WAY. I THEN RAN OFF SIDE OF ROAD INTO DITCH WITH TRAILER ATTACHED CARRYING 40,000 POUNDS WAS STUCK IN THE HIGHWAY.

TL* THE CONTACT OWNS A 2016 VOLVO XC90. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 30 MPH, THE VEHICLE DECELERATED INDEPENDENTLY. THE CONTACT MENTIONED THAT THE INSTRUMENT PANEL FAILED TO ILLUMINATE AND PROVIDED READING LEVELS FOR THE VEHICLES FUNCTIONS. THE VEHICLE WAS TOWED TO A DEALER WHERE THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 31,000. THE VIN WAS NOT PROVIDED. THE CONSUMER STATED THE VEHICLE WAS REPAIRED IN OCTOBER 2016. THE DEALER BELIEVED THERE WAS A GLITCH IN THE COMPUTER. HOWEVER, THE SAME PROBLEM OCCURRED ON DECEMBER 18, 2016. THE DEALER BELIEVED IT WAS THE FUEL PUMP. UPDATED 02/06/17.*JB THE CONSUMER REQUESTED AN UPDATE.*JS

DOORS UNLOCK & RANDOMLY POP OPEN DURING HIGHWAY DRIVING. ONLY "SAFETY LATCH" KEEPS THEM FROM ACTUALLY SWINGING OUT FREE AND CLEAR. VERY ALARMING AND DISCONCERTING.

THERE APPEARS TO BE AN INTERMITENT DEFECT WITH THE TRANSMISSION WHEN THE VEHICLE GETS WET. WHEN WET THE VEHICLE LOCK UP AND NOT EASILY GO INTO FORWARD OR REVERSE. THIS OCCASIONALLY OCCURS AFTER GOING THROUGH A CAR WASH OR WHEN THE VEHICLE IS DRIVEN IN WET WEATHER AND THEN, PARKED. AFTER A FEW HOURS, WHEN IT IS ATTEMPTED TO PUT THE VEHICLE IN GEAR, THE TRANSMISSION IS LOCKED UP AND THE VEHICLE WON'T MOVE. ONLY BY ROCKING THE VEHICLE DOES THE TRANSMISSION LOOSEN UP AND THE VEHICLE GOES INTO REVERSE. THE PARKING BRAKE IS NOT ENGAGED. THIS ISSUE IS MENTIONED MULTIPLE TIMES ON VOLVO RELATED FORUMS.

THE "AUTO BRAKING" FUNCTION RELATED TO THE PASSIVE COLLISION AVOIDANCE ACTIVATES WITH NO OTHER OBJECT IN THE AUTOMOBILES PATH. IT HAS ACTIVATED 6 TIMES IN THE PAST 4 MONTHS. THE CAR WENT INTO THE DEALERSHIP IN SEPTEMBER 2016 AND THEY SAID THEY COULD NOT REPLICATE THE INCIDENT (NOT SURPRISING AS IT HAPPENS ON A "RANDOM" BASIS. IN THE PAST 10 DAYS IT ACTIVATED 3 TIMES. IT WAS TAKEN TO THE DEALERSHIP ON 9/30/16 AND IS STILL THERE. I ALSO HAVE A COLLEAGUE WITH THE SAME VEHICLE (INSCRIPTION TRIM PACKAGE) AND THEY ARE EXPERIENCING THE SAME RANDOM "AUTO BRAKE" ACTIVITY. IT HAS DONE IT AT LOW SPEED AND MEDIUM SPEEDS IN RESIDENTIAL AREAS, AS WELL AS AT 60 MPH ON THE FREEWAY. IT HAS ACTIVATED WHILE GOING STRAIGHT, GOING DOWN A HILL WITH NO VISIBLE CAR OR OBJECT IN SITE, AND WHILE TURNING. VERY CONCERNING AND IT IS AN IMMEDIATE SAFETY HAZARD.

THE DASHBOARD INSTRUMENT PANEL SUDDENLY WENT BLANK ON A CITY STREET AND THE CAR COULD NOT ACCELERATE MORE THAN ABOUT 5-10 MILES PER HOUR. IT'S FRIGHTENING TO IMAGING WHAT WOULD HAVE HAPPENED IF THIS OCCURRED ON A HIGHWAY. VOLVO'S TOWING COMPANY PUT REAR WHEELS ON GROUND AND DAMAGE ALL WHEEL DRIVE SYSTEM DURING TOWING. AFTER STAYED AT DEALERSHIP FOR A MONTH BUT WITHIN 48 HOURS AFTER PICKUP, A WARNING MESSAGE "ALL WHEEL DRIVE SERVICE REQUIRED" POPPED UP.

09/24/2016 WHEN STARTING CAR NOTED DRIVER DISPLAY BLANK. CAR SPEED REDUCED TO 5-10 MPH. UNABLE TO ACCELERATE ON CITY STREETS, HAD TO PULL-OVER AND AWAIT TOW TO DEALERSHIP. INITIALLY DELAER THOUGHT TO BE SOFTWARE ISSUE BUT HAS BEEN UNABLE TO DEFINITIVELY IDENTIFY ISSUE. VOLVO ENGINEER EN ROUTE. AS OF 09/28 NO SOLUTION.

TL* THE CONTACT OWNS A 2005 VOLVO XC90. WHILE DRIVING APPROXIMATELY 72 MPH, THE INSTRUMENT PANEL BEGAN TO FLASH OFF AND ON. THE VEHICLE SUDDENLY SHUT OFF AND STALLED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE CENTRAL ELECTRONIC MODULE WAS DAMAGED DUE TO WATER EXPOSURE AND WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000.

TL* THE CONTACT OWNS A 2012 VOLVO S60. WHILE DRIVING 55 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE; HOWEVER, THE FAILURE RECURRED. THE DEALER DIAGNOSED THAT THE ENGINE CONTROL MODULE SOFTWARE NEEDED TO BE UPDATED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V303000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 86,000.

SIMILAR TO NHTSA ID NUMBER: 10365806. WHEN FUEL TANK IS FILLED COMPLETELY, THERE IS A STRONG ODOR OF FUEL OUTSIDE THE VEHICLE AND SOME FUEL ODOR IN THE TRUNK. NO ODOR WHEN TANK IS ONLY PARTIALLY FULL, E.G., 80% FULL. ODOR NOTICED WHEN VEHICLE STATIONARY. NO ODOR IN PASSENGER COMPARTMENT. ISSUE ONGOING FOR ROUGHLY LAST 7 YEARS (NOT SURE). NO DRIPPING FUEL OBSERVED. LEAK MAY BE AT FUEL PUMP QUICK-DISCONNECT FITTINGS. LEAK MAY HAVE STARTED AS A RESULT OF EVAP SYSTEM REPAIR IN LATE 2009--NOT SURE. DEALER CLAIMED TO HAVE FIXED LEAK AT FUEL PUMP FITTINGS IN 2011, BUT ODOR ISSUE PERSISTS IF TANK COMPLETELY FULL. NO CHECK ENGINE LIGHT ISSUES SINCE 2011. I AVOID FILLING TANK COMPLETELY TO AVOID ODOR. IF I INADVERTENTLY FILL TANK COMPLETELY, ODOR RETURNS. "WHEN DID THIS HAPPEN" DATE I ENTERED IS JUST A ROUGH GUESS OF WHEN THE ISSUE STARTED. VEHICLE IS STORED OUTDOORS AND DRIVEN INFREQUENTLY, ~ ONCE PER WEEK AVERAGE. ODOR IS EASILY NOTICEABLE OUTDOORS WHEN TANK IS COMPLETELY FULL.