VOLVO Complaints

THE INTERIOR OF MY VEHICLE HAS A STRONG SMELL OF GASOLINE. WE ARE AWARE OF THE RECALL 220 IN 2010. MY VEHICLE WAS REGISTERED IN THE DISTRICT OF COLUMBIA IN 2010 YET THE MANUFACTURER INDICATES THAT IT IS NOT ELIGIBLE FOR THE RECALL BASED ON THE FACT THAT IT WAS ORIGINALLY PURCHASED IN NEW YORK, A STATE NOT MADE PART OF THIS RECALL. {IF THE LANGUAGE IN THE RECALL BULLETIN STATES THAT THE VEHICLE SHOULD HAVE BEEN SOLD OR REGISTERED IN THESE STATES, VOLVO SHOULD NOT INTERPRET THIS TO MEAN WHERE THE VEHICLE WAS ORIGINALLY PURCHASE ESPECIALLY GIVEN THE FACT THAT THE ON THE DATE OF THE RECALL THE VEHICLE WAS REGISTERED IN THE DISTRICT OF COLUMBIA A STATE AUTHORIZED BY THE RECALL TO RECEIVE A MANDATORY REPLACEMENT} SHOULD I AWAIT A FIRE TO ERUPT BEFORE ESCALATING THIS MATTER TO GET REPAIRS UNDER THIS RECALL? *TR

I HAVE A WINDSHIELD PROBLEM: THE SEAL THAT SECURES THE WINDSHIELD TO THE ROOF OF THE CAR HAS FAILED ALONG THE ENTIRE LENGTH OF THE TOP OF THE WINDSHIELD. THIS WAS FOUND DURING TROUBLESHOOTING A LEAK PROBLEM -- WATER WAS ENTERING THE CAR WHEN IT RAINED, LEAKING FROM THE REAR-VIEW MIRROR AND THE LIGHT ABOVE IT (NOTE - MY V70 WAGON DOES *NOT* HAVE A SUNROOF). UPON INSPECTION BY AN AUTO GLASS TECHNICIAN, THE WINDSHIELD EASILY LIFTED AWAY FROM THE CAR WHEN IT WAS PUSHED FROM INSIDE THE CABIN. THE TECHNICIAN TOLD ME THAT THIS IS A MAJOR SAFETY PROBLEM. WITHOUT A PROPER SEAL ON THE WINDSHIELD, THE ENTIRE STRUCTURAL DESIGN SAFETY OF THE CAR IS COMPROMISED. IF THE CAR WAS IN AN ACCIDENT, ESPECIALLY A FRONT-END COLLISION, THE WINDSHIELD WOULD NOT ABSORB ANY OF THE IMPACT AS IT WAS DESIGNED TO, RESULTING IN GREATER DAMAGE TO THE VEHICLE AND MAKING IT UNSAFE. I WAS ADVISED NOT TO OPERATE THE VEHICLE UNTIL IT WAS REPAIRED. I LOOKED AT SOME ONLINE VOLVO FORUMS AND NOTED THAT OTHER VOLVO OWNERS HAVE HAD THIS PROBLEM. THE TECHNICIAN ALSO STATED THAT HE HAS NOTICED THIS PROBLEM ON OTHER VOLVO VEHICLES, AND WAS REPLACING ABOUT 2 OR 3 A MONTH. HE BELIEVES IT IS A MANUFACTURING DEFECT AND THAT VOLVO SHOULD ISSUE A RECALL TO CORRECT THIS PROBLEM. *TR

I'VE HAD THIS PROBLEM FOR MONTHS NOW. THE CAR SHUTS DOWN AND WON'T RESTART! I BEEN TAKING OFF THE BATTERY AND LETTING IT SIT OVER NIGHT, THEN PUTTING CABLES BACK ON TO GET IT TO RESTART! TODAY I DROVE IT FOR A MILE AND PARKED IT AND WHILE IT WAS RUNNING IT SHUT DOWN AGAIN! MOST OF THE TIME IT SHUTS DOWN WHEN I'M DRIVING AND I LOSE BRAKE CONTROL! *TR

THE CENTRAL ELECTRONIC MODULE (CEM) WILL NOT PERFORM AS INTENDED. AS A RESULT, AUDIO SYSTEM, PARKING ASSIST, AND PASSENGER AIRBAG DOES NOT WORK. AUDIO SYSTEM TURNS ON SPORADICALLY BY ITSELF AND RUNS CONTINUOUSLY(I HAVE TO PULL OVER, TURN THE ENGINE OFF, THEN WAIT 3+ MINUTES TO STOP IT). AS A RESULT, THE FRONT WINDSHIELD WIPERS MIGHT RUN CONTINUOUSLY WHEN THE IGNITION IS ON. ALSO, THE TURN SIGNALS, HIGH BEAMS, AND HEADLIGHT SWITCH MIGHT NOT WORK. THIS ISSUE WAS RECALL 2014 VOLVO S60, S80, XC60 AND XC70. 2005 XC90 BUT IT SHOULD BE INCLUDED IN THIS RECALL BECAUSE MALFUNCTIONING ELECTRONIC SYSTEM (PASSENGER AIRBAGS, HEAD LAMPS, AND/OR TURN SIGNALS) INCREASE THE RISK OF A CRASH. IT'S NOT FAIR, WHEN SAME PROBLEM IS ACCEPTED AS REASON FOR RECALL FOR 2014 MODELS(XC60, S60, S80, XC70) BUT NOT 2005 XC90S. *TR

DRIVING HOME FROM WORK ON I93 WHEN I HEAD A LOUD BANG. PULLED OFF THE HIGHWAY AND COULD NOT FIND ANYTHING WRONG. GOT HOME WITH NO OTHER ISSUES. IN THE MORNING I NOTICED THE CAR LEANING TO THE RIGHT. WENT OUT AND LOOKED UNDER THE CAR AND FOUND MY COIL SPRING HAD SNAPPED. NO SIGN OF IMPACT. CAR WAS OUT OF WARRANTY SO HAD TO PAY FOR REPAIR. REPAIR SHOP TOLD ME SPRING MUST HAVE BEEN DEFECTIVE AND IT FAILED. HOPE THE OTHER SPRING DOES NOT LET GO. *TR

THE HEADLIGHTS ON THIS CLASS 8 TRUCK ARE DANGEROUS, VERY LOW LIGHT, YOU HAVE TO RUN WITH HIGH BEAM ALL THE TIME. I DON'T KNOW HOW VOLVO SLIP THIS BY DOT NEED TO BE RECALLED. *TR

AS I WAS DRIVING I HEARD A BANG AND SAW SMOKE COMING FROM UNDERNEATH AND BEHIND THE PASSENGER SEAT AND QUICKLY FIRE SPREADING THROUGHOUT THE BACK OF THE VEHICLE. THE REAR WINDOW BLEW OUT. THE CAR WOULD NOT STOP AS I DROVE THE VEHICLE OFF THE STREET. I HAD TO THROW MYSELF OUT OF THE VEHICLE. THE ENTIRE VEHICLE WAS INFLAMED AND EXPLODED. *TR

I BEGAN TO NOTICE A FUEL SMELL AND DRIP MARKS UNDER THE VEHICLE AFTER PARKING THE VEHICLE AFTER DRIVING INTO THE GARAGE IN THE EVENING. UPON INVESTIGATION, I NOTED FUEL DRIPS ON THE UNDERBODY OF THE VEHICLE IN THE AREA SLIGHTLY IN THE FRONT OF THE FUEL TANK. I ALSO NOTICED THE DEVELOPMENT OF A FUEL PUDDLE IMMEDIATELY UNDER THE VEHICLE IN THAT LOCATION. I IMMEDIATELY CONTACTED THE VOLVO DEALER FOR SERVICING. ONCE AT THE DEALER, IT WAS DETERMINED THAT THE ELECTRIC FUEL PUMP WAS LEAKING FUEL. IT WAS EXPLAINED TO ME THAT THE FUEL PUMP HOUSING WAS CRACKED AND LEAKING FUEL AT AN UNSAFE CONDITION. I WAS ADVISED TO REPLACE THE PUMP IMMEDIATELY DUE TO THE HIGH LEVEL OF FUEL LEAKAGE. I WAS ALSO ADVISED THAT THE FUEL TANK SENDING PUMP WAS ALSO DEFECTIVE AND REQUIRED IMMEDIATE REPLACEMENT. THE VOLVO DEALER, JENKINS IMPORTS, REPLACED THE DEFECTIVE UNITS ON 22 OCTOBER 2013. I HAVE RETAINED THE DEFECTIVE PARTS. *TR

WHEN THE FRONT PASSENGER DOES NOT USE SEAT BELT, THE CAR DOES NOT ISSUE ANY AUDIBLE WARNING (EVEN WHEN THE CAR IS IN MOTION, E.G. AT 30 MPH). NOTE THAT, IN CONTRAST, THE AUDIBLE WARNING WILL RING FOR 6 SECONDS IF THE DRIVER DOES NOT USE SEAT BELT. I CALLED THE LOCAL DEALER AND VOLVO NORTH AMERICA AT (201) 768-7300, THE REPLY WAS THAT THIS IS EXACTLY HOW IT IS DESIGNED TO WORK. THE DEALER ALSO CONFIRMED THAT THE SAME BEHAVIOR WAS OBSERVED ON OTHER VOLVO CARS ON HIS SITE. THE RECEPTIONIST AT VOLVO NORTH AMERICA CONFIRMED TO ME THAT "THE AUDIBLE WARNING FOR THE FRONT PASSENGER SEAT WAS ELIMINATED" AND IT IS NOT POSSIBLE EVEN FOR THE DEALER TO ENABLE IT. THEN, MY QUESTION IS, WHY DOES THE DESIGN ENGINEERS AT VOLVO THINK IT IS OK IF THE FRONT PASSENGER DOES NOT USE SAFETY BELT AND THERE IS NO NEED TO ISSUE A REMINDER?? IN OTHER CARS (E.G., I TESTED ON MERCEDES BENZ C300 4MATIC 2013 MODEL), WHEN THE CAR IS IN MOTION AND THE FRONT PASSENGER DOES NOT USE SEAT BELT, THE CAR REMINDS WITH A AUDIBLE WARNING. *TR

TL* THE CONTACT OWNS A 2011 VOLVO VNL. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE CHECK ENGINE AND ENGINE FAULT WARNING LAMPS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE NOX SENSOR WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 247,000 AND CURRENT MILEAGE WAS 247,430.