VOLVO Complaints

ENGINE HESITATION UPON ACCELERATION AND SUDDEN TRANSITION INTO THE "REDUCED ENGINE PERFORMANCE" MODE WHICH WAS EXTREMELY DANGEROUS ON THE FREEWAY. THE INCIDENT HAPPENED SEVERAL TIMES WITH THE FAILURE CODES POINTING TO THE "ETM". IN OTHER CASES THE ENGINE WAS SURGING AFTER START AND THEN WENT BACK TO THE "LIMP" MODE.

TL* THE CONTACT OWNS A 2000 VOLVO V70XC. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE BEGAN TO DECELERATE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS. A TROUBLE CODE WAS DETECTED PERTAINING TO THE ELECTRONIC THROTTLE MODULE. THERE WAS A RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 06V441000 (VEHICLE SPEED CONTROL) WHICH WAS EXPIRED. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED BY THE DEALER. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 135,000. THE VIN WAS NOT AVAILABLE.

I WAS DRIVING 35-40 MPH WHEN A VEHICLE 2 CARS AHEAD OF ME HAD TO MAKE A QUICK STOP. I DID NOT SEE THIS HAPPEN IN TIME, SLAMMED ON MY BRAKES AND CONSEQUENTLY SMASHED INTO THE BACK OF THE CAR IN FRONT OF ME, WHO THEN HIT THE CAR IN FRONT OF HIM. I TOTALED MY CAR. THE PASSENGER AIR BAG DEPLOYED AND FILLED MY CAR WITH SMOKE (OR WHATEVER THAT IS) HOWEVER, THE DRIVER AIR BAG DID NOT DEPLOY. I WAS RUSHED TO A TRAUMA CENTER AND MY INJURIES INCLUDE MY BACK, NECK AND I LOST A TOOTH FROM MY FACE HITTING THE STEERING WHEEL. MY CHEST AND LEGS ARE COVERED IN BRUISES FROM THE SEAT BELT. I AM VERY LUCKY, HOWEVER, I DO NOT LIKE TO THINK OF WHAT COULD HAVE OCCURRED IF I WAS AT A HIGH SPEED AND ON THE FWY. AND THE AIR BAG DID NOT DEPLOY BECAUSE IT WAS DEFECTIVE, AND PERHAPS IT WAS NOT DESIGNED TO GO OFF IN THIS PARTICULAR INCIDENT? I HIT HEAD ON, NO LOGICAL REASON TO THINK THE PASSENGER AIRBAG GOING OFF AS IT DID, BUT NOT MINE OR DRIVER SIDE. *JB

DRIVERS SIDE DOOR HINGE/STRAP FAILED CAUSING DOOR TO BREAK FROM FRAME AND BECOME DYSFUNCTIONAL. AS IT WORSENED OVER A FEW DAYS THE DOOR BECAME INCREASINGLY DIFFICULT TO OPEN WHERE IT BECAME A SAFETY CONCERN. VOLVO MECHANIC REFERRED TO AUTO METAL SERVICE SHOP WHICH REPLACED/REPAIRED DOOR STRAP AND WELDED DOOR BACK TO FRAME AND CONFIRMED THIS WAS A KNOWN "WORKMANSHIP" DEFECT WITH A NUMBER OF VOLVO MODELS AND YEARS. VOLVO N.A. WAS NOTIFIED OF THIS 9/13/13 AND WAS INTERESTED TO SEE THE REPAIR INVOICE, WHICH WAS PROVIDED TO THEM, BUT IN THE END THEY DECLINED TO REIMBURSE FOR THIS FLAW STATING THE CAR WAS NO LONGER COVERED BY A MANUFACTURER'S WARRANTY. WHEN THE DRIVERS SIDE DOOR BECOMES DYSFUNCTIONAL FROM FAULTY WORKMANSHIP THAT INDICATES A SAFETY ISSUE THAT THE MANUFACTURER SHOULD "MAN UP" AND REPAIR/RECALL OR REIMBURSE THE OWNER FOR, REGARDLESS IF THE VEHICLE IS NO LONGER UNDER MANUFACTURER'S WARRANTY. DOORS SHOULDN'T JUST BREAK OFF FROM THE FRAME UNDER NORMAL USE. THERE WAS NO CRASH OR ABUSE INVOLVED WITH THIS DOOR. IT JUST BROKE LIKE A CHEAP, INFERIOR PRODUCT. *TR

THE VOLUME LEVEL OF THE LANE CHANGE WARNING SIGNAL IS EXTREMELY SOFT AND LARGELY UNDETECTABLE WITH BACKGROUND ROAD NOISES. THIS PRESENTS A SAFETY ISSUE AS THE DRIVER IS NOT ALERTED TO INADVERTENT LANE CHANGES AS HE/SHE SHOULD BE. I CAME PRETTY CLOSE TO HAVING AN ACCIDENT SINCE I HAD EXPECTED THE ALERT AND IT DID NOT OCCUR AT A VOLUME LEVEL THAT I COULD HEAR. (I HAD A 2010 VOLVO XC60 WITH THIS SAME FEATURE BUT THE VOLUME LEVEL OF THE LANE CHANGE WARNING WAS MUCH LOUDER). THE VOLVO DEALER CONFIRMS THAT THE VOLUME LEVEL OF THE LANE CHANGE WARNING IS NOT USER NOR DEALER ADJUSTABLE; IT WILL REQUIRE A SOFTWARE UPGRADE BY VOLVO. I HAVE INFORMED VOLVO CUSTOMER SERVICE OF THIS ISSUE. THEY SAY THEY ARE AWARE, BUT COULD NOT PROVIDE ANY DATE FOR THE SOFTWARE UPGRADE TO FIX THIS IMPORTANT ISSUE. SOME URGENCY NEEDS TO BE PROVIDED IN FIXING THIS AS IT IS A SIGNIFICANT SAFETY ISSUE. *TR

WHILE DRIVING BACK FROM WORK THE PASSENGER LOW BEAM WENT OUT. I BOUGHT A NEW BULB AND THE LIGHT STILL DID NOT WORK L THEN CHECKED. THE WIRING GOING INTO THE HEADLIGHT AND THERE WAS NO POWER FOR THE LOW BEAM HOW DOES THIS HAPPEN IT WAS BAD ENOUGH I HAD TO REPLACE THE WHOLE TRANSMISSION JUST 3MONTHS AGO AND NOW THIS I ALSO READ NONLINEAR THEY HAD PROBLEMS WITH THE TRANNYS. *TR

TL* THE CONTACT OWNS A 2012 VOLVO S60. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THERE WAS A LOSS OF STEERING CONTROL AND THE REAR END SPUN UNCONTROLLABLY. THE DYNAMIC TRACTION CONTROL FAILED TO ACTIVATE AND THE VEHICLE CRASHED INTO THE CURBSIDE, CAUSING DAMAGE TO THE FRONT DRIVER AND PASSENGER'S SIDE WHEEL RIMS. IN ADDITION, THE REAR DRIVER'S SIDE RIM AND FRONT BUMPER WAS DAMAGED. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSTIC TESTING. A TROUBLE CODE WAS DETECTED FOR THE SRS MODULE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 18,991.

IN MAR, 2010 WHILE IN HEAVY SLOW MOVING TRAFFIC, CAR STALLED. MILEAGE INDICATOR SHOWED 245 MILES TO EMPTY. CAR TOWED TO VOLVO DEALERSHIP AND IT WAS FOUND TANK WAS EMPTY AND FUEL SENSOR WAS NOT FUNCTIONING PROPERLY. PROBLEM WAS SUPPOSEDLY FIXED UNDER WARRANTY. IN MAR, 2012 ON INTERSTATE IN DRIVING RAIN CAR STALLED AGAIN. I WAS ABLE TO GET TO SHOULDER BEFORE COMPLETE STOPPAGE. FUEL INDICATOR SHOWED 255 MILES TO EMPTY. AGAIN WE WERE OUT OF GAS. CAR TAKEN TO DEALERSHIP WHERE IT WAS PURCHASED FROM AND THEY REPORTED THEY COULD FIND NO PROBLEM. FUEL INDICATOR SEEMED TO WORK FINE AFTER THAT UNTIL AUG, 2013. ON A MAJOR HIGHWAY THE CAR BEGAN STALLING AGAIN. I GOT IT OFF THE MAJOR ROAD TO WAIT FOR AAA ASSISTANCE. FUEL INDICATOR SHOWED 245 MILES TO EMPTY BUT TANK WAS AGAIN EMPTY. VOLVO DEALERSHIP STATES IT WILL COST APPROX. $800 TO DIAGNOSE THE PROBLEM WITH FUEL SENSOR AND THEY ARE UNABLE TO QUOTE A POTENTIAL COST FOR THE REPAIR WITHOUT THE DIAGNOSIS. THE LOSS OF CONTROL WHEN CAR RUNS OUT OF GAS IS DANGEROUS AND TERRIFYING. EVEN IF WE COULD AFFORD THE DIAGNOSIS AND REPAIR, THERE IS NO GUARANTEE THAT THIS WILL NOT HAPPEN AGAIN, ESP. SINCE IT WAS SUPPOSEDLY REPAIRED IN 2010! *TR

VEHICLE STARTED TO UNCONTROLLABLY HARD-SHIFT AND JERK UPON DECELERATION. ACCORDING TO VOLVO DEALER TRANSMISSION NEEDS TO BE REPLACED EVEN THOUGH CAR HAS UNDER 100K MILES.

TL*THE CONTACT OWNS A 2001 VOLVO V70XC. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, SMOKE EMERGED FROM THE PASSENGER'S SIDE COMPARTMENT AND THE ENGINE CAUGHT ON FIRE. THE FIRE DEPARTMENT CONTAINED THE FIRE AND THE VEHICLE WAS DESTROYED. THE CONTACT DID NOT SUSTAIN ANY INJURIES. A FIRE REPORT WAS FILED AND THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT INSPECTED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 160,000.