VOLVO Complaints

TL* THE CONTACT OWNS A 2003 VOLVO S60. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, SHE WAS INFORMED THAT THE TURN SIGNALS HAD FAILED. THE CONTACT ALSO MENTIONED THAT THE CLOCK FAILED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS INFORMED THAT THE INSTRUMENT PANEL MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED FOR THE INSTRUMENT PANEL MODULE. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 125,000.

WHILE DRIVING THE DASH (NOT THE RADIO, OR OTHER ELECTRICAL COMPONENTS) WENT OUT-COMPLETELY BLANK. I LOST, THE TAC, THE SPEEDOMETER/ODOMETER, ENGINE GAUGE AND GAS GAUGE. THIS PROBLEM HAS CONTINUED INTERMITTENTLY AND I CAN NOT RELATE IT TO A GIVEN SPEED OR WEATHER. NOT KNOWING YOUR SPEED IS A SAFETY ISSUE AND AT NIGHT IT'S ODD TO BE DRIVING A CAR W/OUT AN ILLUMINATED DASH/CONTROLS. I DO HAVE AN SRS CODE-SERVICE IMMEDIATELY. WHEN I WAS LAST AT THE DEALER THEY HAD "NEVER HEARD OF THIS ISSUE" AND WOULD HAVE TO CHARGE ME DIAGNOSTIC FEES. ONLINE RESEARCH SHOWS THIS TO BE A COMMON PROBLEM AND A NEW DIM ($1200) CAN FIX THE PROBLEM. THIS IS A SAFETY ISSUE AND THERE ARE TOO MANY COMPLAINTS POSTED ONLINE FOR THIS TO BE A LITTLE PROBLEM. WHAT IS THE R/1000 (REPAIR PER THOUSAND VEHICLES)? *TR

I HAVE ~15 YEARS EXPERIENCE DRIVING MOST MAKE/MODELS OF CLASS 8 TRUCKS IN ALASKA AND LOWER 48 STATES. I HAVE NEVER OPERATED ANY TRUCK WITH LOW BEAM HEADLIGHTS SO BAD THAT I HAD TO RISK BLINDING ON-COMING TRAFFIC WITH MY HIGH BEAMS IN ORDER TO OPERATE AT ALL AFTER SUNSET - UNTIL THIS ONE. THE PROJECTOR STYLE LENS SHEDS LITTLE MORE LIGHT ON THE PAVEMENT AHEAD THAN I EXPECT FROM A CLEARANCE LAMP SHOP MECHANICS TELL ME THAT THIS IS NORMAL FOR ALL VOLVO TRUCKS USING THE "VN" STYLE AERO-COMPOSITE DESIGN. ON THE OTHER HAND, THE HIGH BEAM, FOG AND DRIVING LAMPS ARE WONDERFUL. THIS REALLY IS STUNNINGLY DANGEROUS AND NEEDS AN INVESTIGATION. I'M MYSTIFIED THAT NHTSA HASN'T ACTED ALREADY. COULD IT BE AS SIMPLE AS WORN OUT BULBS? ...INCORRECT BULBS? INVISIBLY DEGRADED PROJECTOR LENSES? ...DEGRADED VOLTAGE TO THE BULBS? WHATEVER IS WRONG, NOBODY SEEMS TO KNOW HOW TO FIX IT. AND EVERY NIGHT I OPERATE, I WORRY THAT I MIGHT BE BLAMED FOR AN INCIDENT BECAUSE MY LOW BEAMS KEEP ME BLIND OR BECAUSE I BLINDED ON-COMING TRAFFIC WITH MY HIGH BEAMS. HOW 'BOUT IT NHTSA? THIS IS YOUR OPPORTUNITY TO FIX SOMETHING BEFORE PEOPLE GET HURT. PLEASE SEE ALSO: HTTP://WWW.THETRUCKERSREPORT.COM/TRUCKINGINDUSTRYFORUM/VOLVO-FORUM/168835-STARTED-VOLVO-HEADLIGHT-COMPLAINT-WITH-NHTSA.HTML. *TR

AT 97000 MILES THE COUNTERBALANCE SHAFT BROKE RESULTING IN ENGINE FAILURE. SERVICE AT VOLVO SAYS I NEED A NEW ENGINE. 7000-10000 FOR A USED ENGINE. CONTACTED MANUFACTURER, WAITING FOR RESPONSE. *TR

WHILE DRIVING ON SMOOTH SURFACE- HEARD A SUDDEN LOUD SOUND AS IF SOMETHING LARGE DROPPED ON THE ROAD. CAR CONTINUED TO DRIVE NORMALLY EXCEPT WITH A LOUD CLUNKY SOUNDS HEARD OVER BUMPS. LESS THAN 5-MILES LATER, WHEN I PULLED OVER TO THE GARAGE- I RECOVERED A PIECE OF THE SPRING COIL WHICH DROPPED: THE DRIVER SIDE COIL SPRING HAD BROKEN/FAILED INSTANTANEOUSLY. THIS UNCOMMON PROBLEM APPEARS TO BE COMMON WITH XC70 OWNERS- AND COULD RESULT IN POTENTIALLY SERIOUS ACCIDENTS. *TR

AT 111,000 THOUSAND MILES THE COUNTER BALANCE SHAFT BEARING WENT INSIDE THE MOTOR. I DID A LITTLE RESEARCH ON LINE AND FOUND OUT THAT IT IS A DESIGN PROBLEM, THAT VOLVO KNOWS ABOUT. IT COULD COST ANY WHERE FROM $5000.00 TO $15000.00. I BELIEVE THAT THEY SHOULD BE FORCED TO DO A RECALL FOR THIS KNOWN PROBLEM, AND HELP THERE CUSTOMERS WITH THE REPAIRS. THANK YOU FOR YOUR HELP IN THIS MATTER. *TR

INSTRUMENT CLUSTER PANEL FAULTY, UNABLE TO DETECT VEHICLE SPEED, BLINKER OPERATION, GAS IN FUEL TANK REMAINING. *TR

NOTICED A BURNING SMELL WHILE DRIVING, AND SMOKE EMANATING FROM LEFT SIDE OF DRIVER'S SEAT. FELT AROUND AND MY HAND WAS BURNED. PULLED OVER TO FIND THAT THE HEATING ELEMENT INSIDE THE SEAT HAD BURNED THROUGH THE CUSHION AND LEATHER LEAVING A HOLE ON THE SIDE OF THE DRIVER'S SEAT. SEARCHING THE INTERNET, THIS APPEARS TO HAVE ALSO HAPPENED TO OTHER DRIVERS. *TR

TL* THE CONTACT OWNS A 2003 VOLVO XC90. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE INSTRUMENT PANEL LIGHTS STOPPED ILLUMINATING AND ALL OF THE GAUGES FAILED. THE VEHICLE WAS NEITHER DIAGNOSED NOR REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 145,000.

ON MULTIPLE OCCASIONS OVER SEVERAL MONTHS , THE PASSENGER SIDE DOOR WOULD POP OPEN WHILE DRIVING AT HIGHWAY SPEEDS OR EVEN AT SLOWER SPEEDS WHEN TAKING A TURN. WAS RANDOMLY OCCURRING AND NOT NECESSARILY RELATED TO DRIVING OVER ANY BUMPS. DEALER KEPT FOR SEVERAL WEEKS STATING DOOR LATCH WAS IN SPEC AND THAT MANUFACTURER WOULD NOT REIMBURSE DEALER IF NOT DEFECTIVE PART. FIRST DEALER ATTEMPTED TO PUT IN METAL SPLINTS WEDGED INTO THE FRONT DOOR PANEL FRAME. PROBLEM STILL OCCURRED. FINALLY DEALER REPLACED DOOR LATCH AND PROBLEM HAS NOT REOCCURRED IN 8 MONTHS SINCE. HAVE SEEN SIMILAR REPORTS ONLINE FROM OTHER CAR OWNERS. *TR