VOLVO Complaints

DASHBOARD WENT CRAZY, FADING IN AND OUT. ALL PANELS WERE UNREADABLE, SPEEDOMETER, RADIO, TEMPERATURE GAUGE. CAR ACCELERATED ON ITS OWN, WITHOUT MY FOOT ON THE PEDAL. CD WAS SHOT INTO THE BACKSEAT LANDING IN MY CHILD SAFETY SEAT. ALL OF THIS OCCURRED WHILE DRIVING ON THE HIGHWAY. IN ALL 3 INSTANCES THE MESSAGE INDICATOR STATED TO NOT DRIVE THE CAR. I HAD THE CAR TOWED TO 2 DIFFERENT DEALERS. THE FIRST TIME THEY SAID IT WAS THE SOFTWARE AND REINSTALLED. THE SECOND TIME, THEY REPLACED THE ALTERNATOR AND THE CAR WAS IN THE SHOP FOR OVER A WEEK, THE THIRD TIME, THE REPLACE THE CEM MODULE AND RADIO. THE THE FOURTH TIME THE CAR WOULDN'T READ THE KEY AND HAD TO BE TOWED AND THEY REPLACED THE STEERING MODULE. THIS CAR HAS BEEN IN THE SHOP 3 TIMES IN LESS THAN 6 MONTHS FOR 3 ELECTRICAL RELATED ISSUES THE CAR ONLY HAS 42,000 MILE. *TR

TL*THE CONTACT OWNS A 2001 VOLVO S80. THE CONTACT STATED THAT THERE WAS A COLOR DIFFERENTIAL ON THE REARVIEW MIRROR, WHICH MADE VISIBILITY DIFFICULT. THE DEALER STATED THAT THE COMPUTER WAS THE CAUSE OF THE FAILURE. AS OF JULY 5, 2007, THE REARVIEW MIRROR HAS NOT BEEN REPAIRED. THE POWERTRAIN WAS UNKNOWN. THE CURRENT MILEAGE IS 87,400 AND FAILURE MILEAGE WAS 87,200.

HENDRICKSON AIR RIDE FRONT SUSPENSION FOA CLASS 8 TRUCKS: SUSPENSION HAS BEEN INSPECTED BY TRUCK DEALER AND SAID TO BE OPERATING NORMALLY. HOWEVER AT SPEEDS OVER 50 MPH CHASSIS LEANING AND ROCKING MAKES DIRECTIONAL CONTROL DIFFICULT. STEERING INPUT WAS VAGUE AND TURN-IN WHEN NAVIGATING CORNERS INDUCES DIRECTIONAL CONTROL PROBLEMS AS WELL AS AGGRAVATING STABILITY PROBLEMS. *AK

TL*THE CONTACT OWNS A 2000 VOLVO S40. THE CONTACT HEARD A LOUD, UNFAMILIAR NOISE WHILE DRIVING. HE DISCOVERED THAT THE REAR COIL SPRINGS HAD FAILED ON BOTH THE DRIVER AND PASSENGER SIDES OF THE VEHICLE. HE TOOK THE VEHICLE TO THE DEALER AND THEY STATED THAT IT WAS UNUSUAL FOR BOTH SPRINGS TO FAIL SIMULTANEOUSLY. THE DEALER DID NOT STATE WHETHER OR NOT THE VEHICLE WAS RELATED TO ANY RECALL(S) BASED ON HIS VIN. THE CURRENT MILEAGE IS 130,000 AND FAILURE MILEAGE WAS 128,000.

I AM APPEALING FOR YOUR ASSISTANCE REGARDING THE CAR'S INCLUSION IN NHTSA CAMPAIGN 06V-441000. IN PARTICULAR, I HAVE A 2002 VOLVO S60 2.4T W/37,500 MILES. WHILE PULLING OUT OF A PARKING SPOT 2 MONTHS AGO, MY CAR'S ENGINE BEGAN SPUTTERED, AND WHEN I GOT ONTO A MAJOR ROADWAY, THE CAR SUDDENLY WENT INTO LIMP MODE, WHEREBY IT WENT 5 MPH MAXIMUM. *AK THE SUDDEN CHANGE IN SPEED ALMOST RESULTED IN MY CAR GETTING REAR-ENDED. I TOOK THE CAR TO THE DEALER, CHERRY HILL VOLVO IN NEW JERSEY, AND THEY DIAGNOSED THE PROBLEM AS PERTAINING TO THE ELECTRONIC THROTTLE MODULE (ETM). THE DEALER SAID THAT THE ETM NEEDED TO BE CLEANED, AND THEY PROCEEDED TO CLEAN IT. A WEEK AGO, I FOUND OUT THAT NHTSA 06V-441 WAS ISSUED, WHICH ADDRESSES THIS EXACT PROBLEM. HOWEVER, I WAS TOLD BY VOLVO THAT MY CAR, SINCE IT'S A TURBO, WAS NOT INCLUDED IN THE NHTSA LIST, BECAUSE THE ETM IS A DIFFERENT DESIGN. WHAT I'M SUGGESTING IS THAT THE ETM ON MY CAR HAS THE SAME PROBLEM AS THE OLD DESIGN ETM, AND THAT MY FAMILY COULD BE IN DANGER. FROM WHAT I'VE READ ON MESSAGE BOARDS, EVENTUALLY, I WILL NEED TO REPLACE THE ETM AT A COST OF $1100. VOLVO HAS WARRANTIED THE ETM ON MODELS OTHER THAN MINE, FOR 200,000 MILES OR 10 YEARS. I WOULD LIKE TO GET MY CAR ON THAT LIST. HAVE THERE BEEN OTHERS WITH A TURBO LIKE ME WHO HAVE HAD THIS PROBLEM? IS THERE A WAY TO GET MY MODEL CAR ON THE AFFECTED CARS LIST? THANK YOU, MARC FRIEDMAN 732-323-1603 (DAY)

TL*THE CONTACT OWNS A 2002 VOLVO V70XC. WHILE ATTEMPTING TO CHANGE THE VEHICLE'S OIL, THE MECHANIC NOTICED THAT IT WAS BROWN. HE STATED THAT SOMETHING, POSSIBLY COOLANT, WAS LEAKING INTO THE OIL. THE DEALER HAS NOT INSPECTED THE VEHICLE. THE VIN WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 74,682.

TL*THE CONTACT OWNS A 2003 VOLVO XC90. WHEN ATTEMPTING TO ACCELERATE FROM A STOP, THE VEHICLE FAILED TO MOVE. HOWEVER, THE ENGINE WAS STILL RUNNING. THE VEHICLE WAS TOWED TO THE DEALER WHO STATED THAT A NEW TRANSMISSION WAS NEEDED. THERE WERE NO WARNING INDICATORS PRIOR TO THE FAILURE. THE CURRENT AND FAILURE MILEAGES WERE 42,000.

WHILE PULLING OUT OF A PARKING SPOT 2 MONTHS AGO, THE ENGINE OF MY 2002 VOLVO S60 2.4T W/37,500 MILES, BEGAN SPUTTERING, AND WHEN I GOT ONTO A MAJOR ROADWAY, THE CAR SUDDENLY WENT INTO "LIMP" MODE, WHEREBY IT WENT 5 MILES PER HOUR MAXIMUM. THE SUDDEN CHANGE IN SPEED ALMOST RESULTED IN MY CAR GETTING REAR-ENDED. I TOOK THE CAR TO THE DEALER, CHERRY HILL VOLVO IN NEW JERSEY, AND THEY DIAGNOSED THE PROBLEM AS PERTAINING TO THE ELECTRONIC THROTTLE MODULE (ETM). THE DEALER SAID THAT THE ETM NEEDED TO BE CLEANED, AND THEY PROCEEDED TO CLEAN IT. A WEEK AGO, I FOUND OUT THAT NHTSA 06V-441 WAS ISSUED, WHICH ADDRESSES THIS EXACT PROBLEM. HOWEVER, I WAS TOLD BY VOLVO THAT MY CAR, SINCE IT'S A TURBO, WAS NOT INCLUDED IN THE NHTSA LIST, BUT IT SHOULD BE.

TL*THE CONTACT OWNS A 2002 VOLVO S40. THE VEHICLE HESITATED WHEN IT WAS STARTED BY THE CONTACT. THE WINTER WEATHER DRIVING WARNING INDICATOR ARROW AND THE CHECK ENGINE LIGHT ILLUMINATED WHILE DRIVING 5 MPH. THE CHECK ENGINE LIGHT REMAINED ILLUMINATED AFTER TURNING THE VEHICLE ON AN OFF. ON JUNE 23, 2007, THE DEALER ADVISED THE CONTACT NOT TO DRIVE THE VEHICLE UNTIL IT WAS DIAGNOSED. THE DEALER STATED THAT THE VEHICLE HAD A FAULTY TRANSMISSION CONTROL MODULE AND THE ORIGINAL BATTERY WAS WEAK. THE ESTIMATED COST OF REPAIR IS $1,000, WHICH DOES NOT GUARANTEE THAT THE FAILURE WILL NOT RECUR. THE CURRENT AND FAILURE MILEAGES WERE 42,000.

2001 VOLVO S60 2.4T STALLED ON NJ STATE HIGHWAY 21 IN NEWARK, NJ DUE TO A FAILED ETM. THIS RESULTED IN THE CAR BEING REAR ENDED IN THE RIGHT LANE CAUSING $6927.61 IN BODY DAMAGE. THE COST OF REPLACING THE ETM WAS AN ADDITIONAL $753.33. *AK