VOLVO Complaints
View complaints related to VOLVO. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2002 VOLVO V70- RURAL HALL, NC
TL*THE CONTACT OWNS A 2002 VOLVO V70. WHILE DRIVING 35 MPH, THE VEHICLE SPUTTERED AND THE CHECK ENGINE LIGHT ILLUMINATED. THE VEHICLE DID NOT LOSE POWER. THE VOLVO DEALER DIAGNOSED THE VEHICLE AS NEEDING THE ELECTRONIC THROTTLE MODULE REPLACED. THE VEHICLE HAS NOT BEEN REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 78,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2001 VOLVO V40- HICKORY, NC
TL*THE CONTACT OWNS A 2001 VOLVO V40. THE CURRENT MILEAGE WAS 105000. THE CHECK ENGINE WARNING INDICATOR LIGHT TURNS ON. THE VEHICLE HAS BEEN TAKEN TO BOTH VOLVO REPAIR SHOPS AND LOCAL MECHANICS NUMEROUS TIMES FOR THIS FAILURE. THEY ARE ABLE TO TURN THE LIGHT OFF; HOWEVER, IT USUALLY COMES BACK ON WITHIN THREE WEEKS. THE DEALER IS UNABLE TO DIAGNOSE THE FAILURE. THE FAILURE MILEAGE WAS 25,000. THE ENGINE SIZE IS UNKNOWN. THE VIN WAS PROVIDED BUT APPEARS TO BE INVALID.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 VOLVO XC70- RIVER EDGE, NJ
THE 2004 VOLVO XC70 WILL JUST STOP WHILE I AM DRIVING. IT HAS HAPPENED AT LEAST 5 TIMES IN THE LAST 1.5 YEARS. THERE IS NO PATTERN TO THE PROBLEM. IT IS VERY INTERMITTENT. I WAS IN A SITUATION WHEREBY I WAS DRIVING 65 MPH ON A MAJOR NJ HIGHWAY WITH A TRACTOR TRAILER BARRELING DOWN ON ME WHEN THE CAR JUST STOPPED, LOSING ALL POWER, - INCLUDING POWER STEERING AND FLASHERS SO THAT I CAN WARN OTHERS OF THE PROBLEM I AM HAVING. LAST WEEK, I WAS DRIVING ON LOCAL ROADS, 30 MPH WITH MY CHILD, AND IT HAPPENED AGAIN. THE LOCAL AND RESPECTABLE DEALERSHIP WAS AWARE OF IT AND HAS TRIED TO ADDRESS THE ISSUE, BUT THEY HAVE VERY LITTLE INFORMATION TO GO ON. HOWEVER, THE BOTTOM LINE THAT I HAVE NO WARNING AS TO WHEN THIS WILL HAPPEN . DID NOT SPUTTER AND NO WARNING LIGHTS WENT ON, UNTIL AFTER THE CAR WAS STOPPED). I AM AFFRAID TO DRIVE THE CAR, AND MORE IMPORTANTLY I AM NERVOUS ABOUT TRANPORTING MY CHILDREN IN IT. ON THE WHOLE, WE LOVE VOLVO AND THIS IS OUR 3RD CONSECUTIVE LEASE FROM THE SAME DEALERSHIP, BUT THIS IS BECOMING A SERIOUS CONCERN FOR MY FAMILY. THE "SAFE" VOLVO THAT I BOUGHT INTO WHEN I HAD MY FIRST CHILD, IS NO LONGER SAFE. *AK
Source: NHTSA WEB SITE -
2001 VOLVO V70- STOUGHTON, MA
2001 V70 HEADLIGHT BULB SOCKET ON RUNNING LIGHTS H& BULB BURNED UP. THIS CAUSED THE HEADLIGHT ON DRIVERS SIDE TO FAIL.
Source: NHTSA WEB SITE -
1995 VOLVO 850- WITCHITA, KS
TL*THE CONTACT OWNS A 1995 VOLVO 850. HE NOTICED A GAS SMELL COMING FROM THE REAR OF THE VEHICLE. HE STATED THAT GAS LEAKS FROM THE GAS TANK WHEN HE FILLS IT UP. HE HAS NOT SPOKEN WITH THE DEALER OR THE MANUFACTURER. THE CURRENT AND FAILURE MILEAGE WAS 132,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2000 VOLVO S70- PLANO, TX
I OWN A 2000 VOLVO S70 AND AM WAS EXPERIENCING RPM SURGING. I TOOK THE CAR TO AN INDEPENDENT VOLVO REPAIR SPECIALIST, SOUTHWEST AUTOMOTIVE, WHO IDENTIFIED THE CAUSE OF THE SURGING AS AN ELECTRONIC THROTTLE MODULE PROBLEM, AND THAT I SHOULD TAKE THE CAR TO A VOLVO DEALERSHIP. I TOOK THE CAR TO A DEALERSHIP,VOLVO OF RICHARDSON, WHO INFORMED ME THAT THE ETM HAD BEEN REPLACED UNDER VOLVO?S WARRANTY, AND THAT THE SOFTWARE HAD BEEN UPGRADED. VOLVO OF RICHARDSON RECOMMENDED A REPLACEMENT OF THE TRANSMISSION. I DO NOT BELIEVE THAT THE POWER SURGING IS CAUSED BY THE TRANSMISSION. I AM OF THE BELIEF THAT A SOFTWARE UPGRADE HAS LOWERED THE TRIGGER POINTS THAT ARE SUPPOSED TO PROVIDE A DIAGNOSTIC CODE THAT WOULD INDICATE A MALFUNCTIONING ELECTRONIC THROTTLE MODULE. IN THIS CASE, THE PARAMETERS HAVE BEEN RECONFIGURED SO LOW AS TO NOT PRESENT A CODE THAT WOULD IDENTIFY THE PROBLEM IS ETM, EVEN WHEN SURGING IS PRESENT TO THE EXTENT OF VISUALLY WATCHING THE TACHOMETER MOVE BY 50 TO 100 RPM'S DURING STEADY TO MINOR ACCELERATION. SINCE MODIFYING THE SOFTWARE PARAMETERS DOES NOT FIX A POWER SURGE ISSUE, THEN LOGIC WOULD INDICATE THAT THE MODIFICATION IS AN ATTEMPT TO HIDE FAILURES IN A METHODOLOGY THAT VOLVO IS NOT BEING DAMNED BY THE CAR?S OWN DIAGNOSTIC SYSTEM! IN THIS CASE, VOLVO IS DENYING THE EXISTENCE OF AN ISSUE BY THE SIMPLE EXPEDIENT OF NOT REPORTING THEM. IF FACTUAL, THIS ACTION PROVES INTENTIONAL FRAUD. THE ONLY RESULT IS A LONGER TIME TO REPLACEMENT AT FINAL ETM FAILURE. WHICH I SUSPECT VOLVO IS HOPING WILL BE AFTER THE WARRANTY EXTENSION, TO VOLVO?S ILLICIT BENEFIT. I SUSPECT THAT THE RESULT OF THIS THROTTLE SURGING BEHAVIOR IS (1) A SAFETY ISSUE, (2) CAUSES PREMATURE WEAR AND STRESS ON THE VEHICLE, (3) PRODUCES LOWER FUEL MILEAGE AND THE CHANGE IN SOFTWARE HAS PRODUCED AN UNANTICIPATED CONSEQUENCE OF PUTTING VOLVO DEALERS IN A POSITION OF EXPLOITING VOLVO OWNERS INTO REPAIR COSTS THAT ARE NOT NECESSARY THROUGH SIMPLE MISIDENTIFICATION OR FRAUD.*AK
Source: NHTSA WEB SITE -
2001 VOLVO S80- BERRYVILLE, VA
2001 S80 VOLVO, HEADLIGHTS GATHER MOISTURE ANYTIME IT RAINS. HAD TO REPLACE BEFORE PASSING INSPECTION. *TR
Source: NHTSA WEB SITE -
2001 VOLVO V70- SAN RAFAEL, CA
CUSTOMER'S SEAT BELT ON A 2001 VOLVO V70 WOULD NOT PULL OUT. THE PLASTIC TRIM PIECE IN THE "B" PILLAR WHERE THE SEAT BELT SLIDES THROUGH HAD BROKEN, CAUSING THE BELT TO DOUBLE UP ON RETRACTION AND SEIZE UP. THIS IS A BRITTLE PIECE OF PLASTIC AND BREAKS FAIRLY OFTEN WITH MINOR IMPACTS. THIS WOULD SEEM TO BE A CRITICAL FAULT IN A MAJOR SAFETY DEVICE.
Source: NHTSA WEB SITE -
2002 VOLVO XC70- BLOOMINGTON, IN
TL*THE CONTACT OWNS A 2002 VOLVO XC70. ON JUNE 4, 2007, THE VEHICLE WILL NOT EXCEED 20 MPH WHEN ACCELERATING FROM A STOP. THE CONTACT STATED THAT THIS HAS OCCURRED ON TWO DIFFERENT OCCASIONS. THERE IS SAFETY RECALL # 06V441000 (VEHICLE SPEED CONTROL). SHE WAS TOLD THAT THE SAFETY RECALL DOES NOT APPLY TO HER VIN. THE CURRENT MILEAGE IS 33,000 AND FAILURE MILEAGE WAS 32,800.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2001 VOLVO S60- MATAWAN, NJ
TL*THE CONTACT OWNS A 2001 VOLVO S60. WHILE AT THE MECHANIC, THE POWER STEERING RESERVOIR AND HOSE NEEDED TO BE REPLACED BECAUSE THE FLUID WAS LEAKING. THE MECHANIC NOTICED THAT THE POWER STEERING FLUID WAS LEAKING AGAIN WHILE PERFORMING AN OIL CHANGE. THE CURRENT MILEAGE IS 67,780 AND FAILURE MILEAGE WAS 50,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE