VOLVO Complaints

TL*THE CONTACT OWNS A 2001 VOLVO S60 T5. THE CONTACT SMELLED GAS FUMES INSIDE THE VEHICLE. THE MECHANIC STATED THAT THERE WAS A CRACK IN THE FUEL SYSTEM. THE MANUFACTURER STATED THAT HIS VIN WAS NOT INCLUDED IN NHTSA RECALL # 9515498898. THE POWERTRAIN INFORMATION WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 110,000.

THE CAR HESITATES WHEN PRESSURE IS APPLIED TO THE GAS PEDAL, AND IN ORDER TO SPEED UP THE PEDAL HAS TO BE PUSHED AGAIN. I HAVE COMPLAINED TO THE SERVICE DEPARTMENT SEVERAL TIMES. THE SECOND TIME I COMPLAINED THE SERVICE MANAGER DROVE THE CAR AND SAID IT THE WAY THE CAR WAS SUPPOSE TO BE, THE COMPUTER SYSTEM WORKED THAT WAY. I BROUGHT IT BACK IN WITH THE SAME COMPLAINT AND THEY SAID OTHER CARS HAD SIMILAR DIFFICULTIES, AND THEY REPLACED A COMPUTER CHIP. THE PICK-UP WAS A LITTLE BETTER BUT STILL NOT LIKE OTHER CARS. THE LATEST FAILURE OCCURRED AS I WAS TAKING A LEFT OUT OF A DRIVEWAY. I PUT MY FOOT ON THE GAS, NOTHING HAPPENED AND I PUT MY FOOT ON THE GAS AGAIN, AT WHICH TIME THE CAR SPED ACROSS THE ROAD AND HIT A TELEPHONE POLE. *TR

CONSISTENT GRINDING SOUND WHEN DRIVING. IT WAS DRIVESHAFT FAILURE. 2000 VOLVO XC HAD ONLY 56,021 MILES ON IT AND WAS DRIVEN 4 1/2 YEARS WHEN THIS BEGAN HAPPENING. PARTS/LABOR REPLACED. *AK

TL*THE CONTACT OWNS A 2000 VOLVO S80. WHILE DRIVING 35 MPH, ALL OF THE DASHBOARD WARNING LIGHTS ILLUMINATED AND THE ENGINE COMPLETELY FAILED. THE CONTACT WAS ABLE TO PULL TO THE SIDE OF THE ROAD. THE VEHICLE WOULD NOT RESTART AND WAS TOWED TO THE DEALER. THE DEALER STATED THAT THE ENGINE NEEDED TO BE REPLACED AND THAT THE CAUSE OF FAILURE WAS A FAILED TIMING BELT TENSIONER. THE CURRENT AND FAILURE MILEAGES WERE 97,000.

TL*THE CONTACT OWNS A 2005 VOLVO S60. WHILE DRIVING AT LOW SPEEDS, THE VEHICLE'S STEERING WHEEL SHAKES AND MAKES A LOUD NOISE. THE VEHICLE WAS TAKEN TO THE DEALER TWICE. ON THE FIRST VISIT, THEY ROTATED THE TIRES AND, ON THE SECOND VISIT, THEY REPLACED THE ENGINE MOUNTS. THE STEERING WHEEL CONTINUES TO SHAKE. THE VIN, ENGINE SIZE, AND # OF CYLINDERS WERE UNKNOWN. THE CURRENT MILEAGE IS 28,000 AND FAILURE MILEAGE WAS 27,000.

NEW VEHICLE 2007 VOLVO S60 R WAS PICKED UP FROM THE DEALERSHIP, VOLVO OF OAK PARK, OAK PARK, IL IN THE AFTERNOON. THE VEHICLE WAS DRIVEN TO MY RESIDENCE IN FARMER CITY, IL. THE ODOMETER READING WAS 186 MILES WHEN THE TRANSMISSION FAILED , MOST LIKELY, A SHIFT LINKAGE MALFUNCTIONED, WHICH RESULTED IN A TOTAL LOSS OF POWER. THE PROBLEM OCCURRED WHEN UP SHIFTING WHILE PASSING ON A RURAL ROAD AND NEARLY CAUSING A HEAD-ON COLLISION WITH AN ONCOMING VEHICLE. THE VEHICLE WAS EQUIPPED WITH A 6-SPEED MANUAL TRANSMISSION.*AK

TL*THE CONTACT OWNS A 2006 VOLVO XC90. THE CONTACT NOTICED THAT THE TREAD ON THE VEHICLE'S PIRELLI SCORPION ZERO TIRES WERE COMPLETELY WORN ON BOTH OF THE FRONT TIRES. THE DEALER STATED THAT THE TIRES WERE INDEED WORN BUT FAILED TO PROVIDE AN EXPLANATION. THE DEALER OFFERED TO REPLACE THE TIRES AND PRO-RATE THE COST. THE CONTACT STATED THAT SHE HAS WAITED APPROXIMATELY THREE WEEKS FOR THE DEALER TO RECEIVE THE TIRES. THE CURRENT MILEAGE IS 17,700 AND FAILURE MILEAGE WAS 15,000. UPDATED 06/19/07 *TR

THIS IS THE FIFTH TIME THIS PROBLEM OCCURRED, THE LAST ONE BEING YESTERDAY ON 5/7/07. IT HAPPENED THE FIRST TIME ON 9/25/06, THEN 10/03/05, 8/1/06 . DEALER CALLED ON 08 /04/06 , AND SAID CAR WAS READY. HUSBAND CRANKED CAR AND HAD SAME PROBLEM AGAIN. THIS TIME DEALER KEPT CAR UNTIL 8/15/06 , AND HAD NOT HAD PROBLEM AGAIN UNTIL YESTERDAY, AND IT WAS THE SAME PROBLEM AGAIN. DRIVING ABOUT 50 MPH THE ENGINE HESITATED ABOUT THREE TIMES AND THEN THE ELECTRICAL SYSTEM FAILED. THE ENGINE KEPT RUNNING THOUGH NOT AT FULL POWER. THE BRAKES WERE OPERATIVE , BUT THE PEDAL WENT ALMOST TO THE FLOOR. ALL GAUGES FLICKERED AND WENT BLANK. THE AIR CONDITIONER (A/C) FAN KEPT RUNNING, BUT THERE WAS NO COOL AIR. THE WINDOWS WILL NOT OPERATE, THE TURN SIGNALS WILL NOT OPERATE, THERE WERE NO BRAKE LIGHTS. AND I WAS SCARED. WILL TAKE TO DEALER AGAIN TODAY. *AK

TREBOL MOTORS DISTRIBUTORS CORP. PO BOX 11204, FDEZ. JUNCOS STA. SAN JUAN, P.R. 00910-2304 PHONE # 787-793-2828 FAX 787-793-2978 YEAR 2000 S80 GENTLEMEN: ACCORDING TO NORTH AMERICA VOLVO I HAVE AT LIST THREE RECALLS ON MY UNIT. THE SAME ARE UNDER THE NUMBERS: 1- RECALL ID # 06V441000 VEHICLE SPEED CONTROL DATED NOV. 15, 2006 MODEL AFFECTED 2000 VOLVO S80 2- RECALL ID # 04V451000- ENGINE AND ENGINE COOLING:COOLING SYSTEM FAN 3- RECALL ID # 00V238000-SUSPENSION FRONT CONTROL ARM: UPPER BALL JOINT , DATED AUG. 24, 2000. THOSE RECALLS ARE APPLICABLE TO MY CAR AS TELEPHONE CALL FROM VOLVO NORTH AMERICA. TWO OF THEM, THE FIRST TWO, OCCURRED TO MY VEHICLE, AND I PAID YOU FOR LABOR AND PARTS. 2- INVOICES: 1- # 04937 DATED 09/05/06 THROTTLE HOUSING 8644347 TOTAL COST PAID $ 815.74. PAID 09-15-2006 2- # 02481 DATED 06/18/04 ELECTRICAL FAN 30636445 TOTAL COST PAID $ 498.02 PAID 06-17-2004 THE THIRD RECALL I DO NOT FIND INVOICES FOR, BUT MAY BE INVOICES: THAT PART PROBABLY DAMAGE THE SHOCK ABSORBERS WHICH WERE CHANGE ON 09/05/2006 INVOICE 04937 , IN WHICH I PAID FOR PARTS 8667253 , 8646713 THE AMOUNT OF $ 566.98, PAID ON 09/16/2006. I CALL SEVERAL TIMES TO YOUR SERVICE DEPARTMENT BUT THE MANAGER OF SERVICE NEVER EVER RETURN MY CALLS. I EXPECT YOUR REACTION SOON. YOUR PROMT ATTENTION WILL BE APPRECIATED. PLEASE ACKNOWLEDGE RECEIPT. I AUTHORIZE MY FATHER JOSE D. SANTIAGO TO VISIT AND MAKE ALL EFFORTS WITH TREBOL MOTORS TO TAKE WHATEVER ACTIONS MAY BE NEEDED TO GET REIMBURSEMENT OF PAYMENTS MADE UP TO NOW.I ALSO AUTHORIZE HIM TO SIGN ALL DOCUMENTS, DELIVER COPIES, AND HANDLE NOTIFICATIONS TO TREBOL MOTOR & /OR VOLVO.ALSO TO TAKE CAR FOR SERVICE COVERED BY ANY RECALLS NOT YET REPAIR. JOSE D. SANTIAGO DATED MAY 4, 2007 *TR

CUSTOMER STATES THAT SHE BEGAN TO DETECT CREAKING SOUNDS EVERY TIME SHE OPENED AND CLOSED THE FRONT DOOR ON THE DRIVER' SIDE**CC THE CONSUMER WAS INFORMED THERE WAS A CRACK IN THE FRAME OF THE DOOR. *JB