VOLVO Complaints

View complaints related to VOLVO. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2001 VOLVO S40
    - CARY, NC

    A DEFECT HAS OCCURRED SINCE I PURCHASED THE CAR IN 2005. THE VEHICLE IS A 2001 VOLVO S40 . THE DEFECT IS WITH A RESISTOR FOR THE HEATER BLOWER MOTOR THAT OPERATES ERRATICALLY. THIS TYPE OF DEFECT WAS IDENTIFIED AS NHTSA RECALL NUMBER 01V169000. THE DEALER REFUSES TO REPAIR FOR FREE. THE RESISTOR THAT IS DEFECTIVE AND CAUSING THE PROBLEM. THEY CLAIM THAT THERE ARE NO OUTSTANDING RECALLS ON THIS VEHICLE. PLEASE CLARIFY IF THIS RESISTOR DEFECT IS INCLUDED UNDER THE RECALL. *JB

    Source: NHTSA WEB SITE
  • 2004 VOLVO S60
    - MONTCLAIR, NJ

    I HAVE A VOLVO S60 2004. AROUND JANUARY 2007, IT STARTED STALLING WITHOUT WARNING IN THE MIDDLE OF THE HIGHWAY AT 60 MPH. IT DID THIS ABOUT 3 TIMES IN 2 WEEKS, SO I TOOK IT TO THE VOLVO DEALER. THEY COULDN'T REPRODUCE THE PROBLEM, BUT SUPPOSEDLY UPGRADED THE SOFTWARE AND CLEANED THE THROTTLE INTAKE, AND RETURNED THE CAR TO ME. THE CAR WAS FINE UNTIL MARCH 6, WHEN THE SAME PROBLEM OCCURRED. THE CAR IS CURRENTLY BACK AT THE SHOP WHERE THEY HAVE TOLD ME THEY HAVE FOUND NOTHING WRONG AND ARE GOING TO RETURN THE CAR TO ME. I WOULD NOT LIKE TO GET KILLED ON THE HIGHWAY, AND AS I HAVE SEEN THAT THIS HAS BEEN REPORTED BEFORE ON OTHER INTERNET SITES, ITS WORTH REPORTING HERE. *JB

    Source: NHTSA WEB SITE
  • 2006 VOLVO XC90
    - BROOKLYN, NY

    3/7/2007. 2006 VOLVO X90. CONTACT HAS A REAR BACK UP SENSOR AND SIRRIUS RADIO AND BLUETOOTH PHONE INSTALLED CONTACT STATES THAT THE REAR SENSOR WOULD GO OFF FOR LONG PERIODS WHEN NOTHING WAS VISIBLY NEAR THE VEHICLE. *MC THE CONSUMER STATED THAT SOMETIMES THE REAR BACK UP SENSOR WOULD NOT RESPOND AT ALL WHEN AN OBJECT WAS NEAR THE VEHICLE. THE CONSUMER STATED HE STRUCK A WOODEN POLE THAT WAS INVISIBLE THROUGH THE REAR VIEW OR SIDE MIRRORS. THE DEALER INFORMED THE CONSUMER NOTHING WAS WRONG WITH THE SENSOR, BUT THERE WAS A 20 SECOND DELAY AFTER IGNITION START UP. IT WAS NEVER MENTIONED TO THE CONSUMER THAT THE BLUETOOTH WOULD OVERRIDE THE SENSOR NOR WAS HE TOLD ABOUT THE 20 SECOND DELAY. *JB

    Source: NHTSA VEHICLE OWNERS QUESTIONNAIRE
  • 2000 VOLVO S40
    - RIDGE , NY

    3/6/2007. VOLVO S40 2000. CONTACT HAS A CONCERN WITH THE BRAKES AND THE HEADLIGHTS.*MC THE HEADLIGHTS AND BRAKES FAILED. *JB

    Source: CONSUMER LETTER
  • 2001 VOLVO V70XC
    - SAN JOSE, CA

    IN DEC 2005, MY VOLVO WAS SERVICED AT THE DEALERSHIP. VEHICLE HAD 48,300 MI. DEALERSHIP NOTED THAT FRONT AND REAR SUSPENSION NEEDED TO BE REPLACED. VEHICLE HAS NEVER BEEN DRIVEN OFF ROAD. IT IS PRIMARILY A SHORT DISTANCE COMMUTER CAR. AT TIME, COULD NOT AFFORD REPAIRS. WAITED ONE YEAR (FEB 2007 - 54,000MI) AND TOOK VEHICLE TO INDEPENDENT REPAIR SHOP WHERE THEY VERIFIED THAT THE FRONT LOW CONTROL ARM BUSHINGS WERE BROKEN OFF, REAR SWAY BAR LINK WAS BROKEN, ALL PARTS NEEDED TO BE REPLACED. AT THE SAME TIME, REPAIR SHOP NOTICED THAT THE REAR DIFFERENTIAL HAD FAILED. OIL WAS LEAKING INTO THE EXHAUST AND CAR WAS DEEMED TO BE INOPERABLE AT ANY MOMENT. UPON CALL TO VOLVO TO PURCHASE PART, IT WAS LEARNED THAT THE DEALERSHIP WAS AWARE OF THE ISSUE W/ FAULTY REAR DIFFERENTIAL. DEALERSHIP WAS OUT OF STOCK ON THE PART DUE TO THE NUMBER OF DIFFERENTIALS THAT NEEDED REPLACING. MY PART WAS SPECIAL ORDERED. AUTO REPAIR SHOP INFORMED ME THAT IT WAS HIGHLY UNLIKELY FOR A REAR DIFFERENTIAL TO FAIL ON A VEHICLE W/ SUCH LOW MILEAGE. IN ADDITION, I WENT BACK THROUGH PREVIOUS SERVICE RECORDS AND FOUND THAT VOLVO HAD PATCHED A LEAK IN THE DIFFERENTIAL JUST PRIOR TO WARRANTY EXPIRING. IN TOTAL, THE REPAIRS FOR THE SUSPENSION AND DIFFERENTIAL COST $4,600 AND I WAS W/O A VEHICLE FOR 4 DAYS. *JB

    Source: NHTSA WEB SITE
  • 2000 VOLVO S70
    - GARDNERVILLE, NV

    TL*- THE CONTACT STATED THAT WHILE DRIVING THE 2000 VOLVO S70 AT APPROXIMATELY 15 MPH THE VEHICLE SURGED FORWARD WITHOUT WARNING, CAUSING THE CONTACT'S VEHICLE TO CRASH INTO THE BACK OF AN SUV. THE FRONT BUMPER OF THE CONTACTS VEHICLE WAS UNDERNEATH BUMPER OF THE SUV. THE MANUFACTURER SENT A TECHNICIAN TO INSPECT THE THROTTLE CONTROL MODULE. THE TECHNICIAN WAS UNABLE TO COMPLETE INSPECTION DUE TO VEHICLE NOT BEING ABLE TO START. THE DEALERSHIP INSPECTED THE VEHICLE BEFORE THE CRASH. HOWEVER, THEY WERE UNABLE TO DUPLICATE THE SURGE. THE CONTACT STATED THAT HE RECEIVED A RECALL NOTICE ON DECEMBER 22, 2006 FOR THE THROTTLE CONTROL MODULE. THE CRASH OCCURRED ON DECEMBER 14 2006. THE RECALL NOTICE STATED THAT THE THROTTLE CONTROL MODULE WOULD CAUSE THE VEHICLE TO SURGE FORWARD. THE VEHICLE HAD 154000 MILES AT THE TIME OF THE CRASH. THERE WERE TWO INJURIES. *AK UPDATED 04/05/07. *JB

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 VOLVO S60
    - W PALM BEACH, FL

    TL*- WHILE PARKING THE 2004 VOLVO S60 IN THE DRIVEWAY THE VEHICLE SUDDENLY LURCHED FORWARD, CAUSING THE FRONT WHEELS TO GO OVER A CEMENT BLOCK, HITTING THE HOUSE LIGHTLY. SMOKE STARTED COMING FROM THE ENGINE, AND THE SERVICE ENGINE LIGHT ILLUMINATED ON THE DASHBOARD. THE CONTACT HAD THE VEHICLE TOWED TO A BODY SHOP SINCE THERE WAS SOME SLIGHT DAMAGE IN THE FRONT OF THE VEHICLE. CONTACT COULD PROVIDE PICTURES IF NEEDED. THE CURRENT AND FAILURE MILEAGE WERE BOTH 26800.*AK

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2001 VOLVO S60
    - FRANKFORT, KY

    MY DAUGHTER WAS STOPPED AT A RED LIGHT AND SURROUNDED BY CARS ON A FOUR LANE ROAD. ALL OF SUDDEN THE PASSENGER SIDE AIR BAGS DEPLOYED CAUSING MY DAUGHTER TO PANIC THINKING SHE WAS ON FIRE DUE TO THE SMOKE AND EXPLOSION. SHE EXITED THE CAR IN TRAFFIC AND CALLED ME AND THE POLICE. NOBODY ELSE WAS IN THE CAR AT ANY TIME AND NO EVENT INSIDE OR OUTSIDE TOOK PLACE THAT CAUSED THE DEPLOYMENT. POLICE AND VOLVO DEALER INSPECTED THE CAR AND FOUND NO EVIDENCE THAT WOULD CAUSE A DEPLOYMENT. VOLVO PAID TO REPLACE ALL PARTS AND SENT SENSORS TO GET TESTED. TEST CAME BACK INDICATING THERE WAS A DEFINITE EVENT THAT CAUSED DEPLOYMENT. THIS IS WHY I AM REPORTING THIS INCIDENT , THE TESTING THEY PERFORMED INDICATING AN EVENT TOOK PLACE THAT CAUSED DEPLOYMENT IS CONTRARY TO PHYSICAL EVIDENCE COLLECTED BY POLICE AND VOLVO DEALER AND EYE WITNESS ACCOUNTS. EITHER VOLVO'S TESTING IS FAULTY OR SOMETHING WORSE HAS HAPPENED. *NM

    Source: NHTSA WEB SITE
  • 2005 VOLVO V70
    - ARLINGTON HEIGHTS, IL

    AFTER SEVERAL REPAIR EFFORTS, THE PASSENGER SEAT AIR BAG SENSOR DOES NOT OPERATE PROPERLY. WHEN PERSONS ARE RIDING IN THE PASSENGER SEAT, THE PASSENGER AIRBAG OFF LIGHT IS LIT. *NM

    Source: NHTSA WEB SITE
  • 2005 VOLVO S40
    - MIAMI, FL

    1) I HAD TO CHANGE A FLAT TIRE AND USED THE VEHICLE SUPPLIED SCISSOR JACK. I NOTICED THAT IT GOT INCREASINGLY DIFFICULT TO TURN THE JACK TO RAISE THE CAR. EVENTUALLY IT GOT SO STIFF THAT IT REQUIRED BOTH ARMS TO TURN THE LEVER. 2) THE JACK SUDDENLY FAILED AND THE CAR CAME CRASHING DOWN ONTO THE PAVEMENT. NO DAMAGE TO THE VEHICLE AS THE TIRE WAS STILL ON THE AXLE. NO PERSONAL INJURY AS BOTH ARMS WERE ON THE JACK'S LEVER ARM. UPON CLOSER INSPECTION, I NOTICED THE WORM SCREW WAS SOMEHOW STRIPPED. 3) REPORTED TO VOLVO CUSTOMER SERVICE AND WAS TOLD TO BRING THE JACK BACK TO THE DEALERSHIP FOR A WARRANTY REPLACEMENT. *JB

    Source: NHTSA WEB SITE