VOLVO Complaints

THE TYPE OF TIRES VOLVO IS PUTTING ON THE XC90 IS TOO SOFT LEADING TO PREMATURE TIRE FAILURE. VOLVO REPLACED THE TIRES WITH THE SAME TYPE/BRAND AND THE TIRES HAVE AGAIN WORN. I HAVE HAD TWO SETS OF TIRES WITH IN 35,000 MILES. RESEARCHING THE WEB HAS CONFIRMED THIS IS A PROBLEM VOVLO XC90 WIDE. *NM

MY 2000 VOLVO S80 T6 ETM THEY SAID THEY WOULD NOT FIX IT UNLESS I BOUGHT A CEM THEY SAID CAR WOULDN'T WORK WITHOUT IT. SO THEY FIXED IT TO A TUNE OF $900.00 FOR CEM SO I CHARGED IT BACK ON MY CREDIT CARD BECAUSE IT'S ALL COVERED ON ETM UPDATE. IN THE MORNING THE CAR STILL REVS MORE I WANT VOLVO TO BUY THIS CAR BACK FROM ME BECAUSE NO ONE INFORMED ME OF THIS PROBLEMS. THEY WOULDN'T GIVE ME OLD CEM I ASKED. *NM

WE BEGAN REPORTING PROBLEMS WITH HESITATION AND SURGING IN OUR 2001 S80 T6 SEVERAL YEARS AGO TO THE SERVICE DEPARTMENT AT OUR NEAREST DEALER, SILL TERHAR MOTORS IN BROOMFIELD, COLORADO. THEY TRIED REPLACING A TURBO VALVE AND A SOFTWARE UPGRADE THAT WAS AVAILABLE AT THE TIME, AND WE WERE TOLD THAT USING THE HIGHEST OCTANE FUEL WOULD BE NECESSARY IN ORDER TO PREVENT THE HESITATION. THE PROBLEM CONTINUED. GIVEN THE INCONVENIENCE OF THE DEALERS LOCATION AND THAT THEY HAD NOT SEEMED TO BE ABLE TO CORRECT THE PROBLEM, WE HAD THE VEHICLE SERVICED FOR A WHILE AT AN INDEPENDENT VOLVO MECHANIC. LAST FALL THE EMISSIONS AND CHECK ENGINE WARNING LIGHTS TURNED ON, AND THEY REPLACED AN OXYGEN SENSOR AND/OR MASS AIR SENSOR. THE WARNING LIGHTS TURNED ON AGAIN, AND THEY RECOMMENDED THAT WE GO TO THE SERVICE DEPARTMENT AT THE DEALER. WE LEARNED OF THE "EXTENDED WARRANTY" VOLVO WAS BEGINNING TO OFFER AS A RESULT OF THE PROBLEMS IN THE DESIGN OF THE ELECTRONIC THROTTLE MODULE. IN EARLY DECEMBER WE LEFT THE VEHICLE WITH THE SERVICE DEPARTMENT AT SILL TERHAR, AND THEY DID THE SOFTWARE UPGRADE. WITHIN DAYS THE VEHICLE WAS RUNNING HORRIBLY AND WAS STALLING IN INTERSECTIONS. SILL TERHAR HAD THE VEHICLE TOWED AND REPORTED THAT THE PROBLEM WAS DUE TO A HOSE THAT HAD NOT BEEN FASTENED SECURELY. DUE TO TRAVEL DURING THE HOLIDAYS AND THE MULTIPLE SNOWSTORMS IN COLORADO IN LATE DECEMBER, WE DROVE THIS VEHICLE IN EARLY JANUARY AFTER HAVING PUT ONLY ABOUT 100 MILES ON THE VEHICLE SINCE THE TIME THAT IT WAS REPORTEDLY FULLY CLEARED OF PROBLEMS WITH REGARD TO THE ETM, THE CHECK ENGINE WARNING LIGHT TURNED ON AGAIN. WE RETURNED TO SILL TERHAR, AND THEY SAID THAT THE PROBLEM WAS DUE TO A FAULTY RIGHT FRONT OXYGEN SENSOR. THEY WERE CERTAIN THAT THIS WAS UNRELATED TO THE ETM PROBLEM. THAT MOST RECENT WORK COST US $400. WE PICKED UP THE VEHICLE LAST FRIDAY EVENING AND, TODAY, ONLY A FEW DAYS LATER, THE CHECK ENGINE WARNING LIGHT HAS TURNED ON YET AGAIN. *JB

THE V50 T5 BEGAN TO SHAKE AND TREMBLE WHEN STARTED AND PLACED IN REVERSE. DRIVER THOUGHT THE CAR HAD A FLAT TIRE. INSPECTED VEHICLE AND SHUT CAR DOWN. TURNED ENGINE BACK ON AND PUT IN REVERSE. LIMITED POWER WHEN PRESSING ON THE GAS PEDAL. NO TURBO POWER. PEDAL PLACED TO FLOOR AND LITTLE TO NO SPEED. VEHICLE TREMBLED AND HAD LIMITED ACCELERATION WHILE BEING DRIVEN. THIRD TIME OF TURNING VEHICLE ON, THE VEHICLE MOVED ABOUT 100-200 FEET AND STALLED. VEHICLE TOWED TO FAIRFAX VOLVO AT 11050 FAIRFAX BLVD. FAIRFAX VOLVO FOUND "SEVERAL MISFIRE FAULT CODES. CLEARED CODES. UPGRADE ECM WITH NEW SOFTWARE." AS WRITTEN ON SERVICE INVOICE. THE SAME VEHICLE HAD THE SAME TREMBLING AND SHAKING WHILE BACKING OUT ON 01/04/2007. *JB

A COLLEAGUE AND I OFTEN CARPOOL TO WORK. SHE PICKED ME UP IN HER NEW VOLVO VAN - PURCHASED FROM DEALER IN LATE 2006. THE COLLEAGUE, GOT OUT TO CHAT WITH MY SISTER WHILE I GATHERED THE THINGS I NEEDED TO TAKE TO WORK. THE PASSENGER SIDE WINDOW WAS HALF-WAY OPEN BECAUSE IT HAD BEEN A MILD JANUARY DAY IN NJ. THE DOOR, THOUGH, WAS LOCKED, AND I WANTED TO GET INSIDE THE CAR READY TO BE ON OUR WAY. I LEANED MY HEAD INSIDE AND PUSHED THE BUTTON I THOUGHT WAS THE DOOR LOCK. INSTEAD, I ACTIVATED THE POWER WINDOW WHICH CONTINUED TO CLOSE ON MY NECK EVEN AFTER I RELEASED IT. I JUST BARELY FIGURED OUT WHAT WAS HAPPENING AND SLIPPED MY HEAD OUT IN TIME. I AM AFRAID PEOPLE WILL BE INJURED. ISN'T THERE A SAFETY FEATURE TO PREVENT WINDOWS FROM CLOSING AUTOMATICALLY? HAS THE FEATURE BEEN DISABLED ON SOME CARS? BAD IDEA! *JB

I'VE REPLACED THE STRUTS AND STRUT MOUNTS TWICE; ORIGINAL OWNER REPLACED THEM ONCE.... SWAY BAR REPLACED LAST YEAR AND WHOLE FRONT END HAS BEEN RE-BUILT.... NOW I HAVE STEERING PROBLEMS.. REPLACED U-JOINT AND RACK.... *NM

TL* - THE CONTACT STATED SHE IS CONTINUOUSLY HAVING TO REPLACE THE BRAKES ON HER 1999 VOLVO S70. THE CONTACT STATED SHE REPLACED THE LEFT AXLE BOOT AT 56,690 MILES. THE LEFT AND RIGHT AXLES WERE REPLACED AT 70,800 MILES. THE LEFT & RIGHT AXLES WERE REPLACED AT 70,850. THE CONTACT STATED FOUR CV JOINTS WERE REPLACED AND FOUR CV JOINT BOOTS WERE REPLACED. THE CONTACT TOOK THE VEHICLE TO A REPAIR SHOP WHEN THE VEHICLE HAD 82,260 MILES AND WAS TOLD THE BOOTS WERE LEAKING AND THAT THEY SHOULD NOT BE LEAKING. THE CONTACT TOOK THE VEHICLE TO A VOLVO DEALER AND WAS TOLD THAT THE BOOTS WERE NOT LEAKING, BUT THAT THE VEHICLE NEEDED FRONT AND REAR PADS & ROTORS. THE CONTACT STATED SHE WAS TOLD THIS WHEN SHE TOOK THE VEHICLE IN FOR SCHEDULED MAINTENANCE NOT BECAUSE SHE WAS EXPERIENCING ANY FAILURES. THE CONTACT BELIEVES THERE IS A DEFECT BECAUSE SHE IS HAVING TO REPLACE THE BRAKES TOO OFTEN. THE CONTACT HAS REPAIR INVOICES.

TIRE FAILURE. BF GOODRICH TRACTION T/A 195-60/15. 35000 MILES WEAR. MOUNTED ON RIGHT REAR OF 99 VOLVO V70 WAGON. SUDDEN BLOWOUT WHILE DRIVING ABOUT 45 MPH. TIRE PRESSURE WAS ABOUT 34 PSI AND HAD ALWAYS BEEN RELIGIOUSLY MAINTAINED. WEATHER: DRY, 55 F. NO PUNCTURE OR ROAD HAZARD INVOLVED. *NM

MY 2001 VOLVO S80 T6 COST ME AROUND $3,500 IN REPAIRS/MAINTENANCE AFTER PURCHASE IN THE LAST 3 MONTHS. THIS CAR HAS SOMETHING GOING WRONG ONE THING AFTER ANOTHER. TO MENTION SOME: FRONT SWAY-BAR LINKS, TURBO CHARGER DRAIN, BAD ALTERNATOR (THAT CAUSE OTHER ELECTRONICS TO MALFUNCTION I.E. THE VEHICLE'S ENTIRE HEATING SYSTEM), IN-CAR SENSOR FAILURE FOR INTERIOR AIR QUALITY , ELECTRONIC THROTTLE MODULE FAILURE THAT CAUSED ME TO HAVE THE VEHICLE TOWED TO THE VOLVO DEALERSHIP FOR $190, CATALYTIC CONVERTER FAILURE, OXYGEN SENSOR FAILURE, THE FRONT STRUTS AND MOUNTS NEED TO BE REPLACED, YET. MAINTENANCE WISE, THE 60K MAINTENANCE, WHICH THE DEALERSHIP NEVER MENTIONED THAT IT HAD BEEN COMPLETED ON THIS VEHICLE ( NO PAPER WORK FOR THE VEHICLE WAS PROVIDED TO ME AT THE TIME OF PURCHASE), THE BRAKES WENT BAD IN TWO WEEKS AFTER PURCHASE, THE TIRES NEEDED TO BE REPLACED, TOTAL COST: AROUND $2,000. I DON'T KNOW WHAT MORE TO EXPECT TO HAVE GONE WRONG ON THIS VEHICLE. THIS CAR HAS PUT ME THROUGH LOTS OF STRESS, WASTE OF TIME, AND LOSS OF MONEY. I BOUGHT THE VEHICLE FOR $14,000 AND HAS PUT IN ALMOST $3,500 AND IT'S NOT EVEN WORTH $17,000 IN THE MARKET AT THIS POINT. VOLVO NEEDS TO HAVE A RECALL ON THEIR SUSPENSION PROBLEMS (STRUTS, SWAY BAR LINKS, BUSHINGS) WHICH HAPPEN QUITE OFTEN AS I HAVE HEARD AND READ ON THE CONSUMER COMPLAINTS ONLINE, AND ALSO FOR THE ALTERNATOR FAILURE AND CAUSE AFTERWARDS. ALSO, IF THE CAR HAD TO BE TOWED BECAUSE OF A RECALL PROBLEM, THEY SHOULD COVER THE COST OF TOW SINCE THE PROBLEM WAS CAUSED BY THEIR RECALL ITEM. *NM

ON MY BRAND NEW S-40 VOLVO WITH A MANUAL 5 SPEED TRANSMISSION OPERATING THE CLUTCH PEDAL TO BE FULLY DEPRESSED TO THE FLOOR CAN BE OBSTRUCTED EASILY BY AN ADJACENT PROTRUDING PANEL ON THE FLOOR BOARD. WHEN MY LEFT FOOT IS BLOCKED BY THIS PROTRUDING PANEL, I AM INHIBITED FROM SHIFTING GEARS. THIS CONDITION IS VERY DANGEROUS IN HEAVY TRAFFIC. VOLVO CUSTOMER SERVICE HAS BEEN ADVISED OF THIS PROBLEM AND HAS REFUSED TO ACKNOWLEDGE IT AS A DEFECT. VOLVO HAS REFUSED TO PROVIDE A SIMPLE SOLUTION TO THE PROBLEM BY SUPPLYING A PROPERLY FORMED CLUTCH LEVER THAT POSITIONS THE CLUTCH PEDAL FAR ENOUGH AWAY FROM THE PROTRUDING PANEL FOR CONSISTENTLY PROPER DEPRESSION OF THE CLUTCH DURING SHIFTING. *JB