VOLVO Complaints

SEP 29,2006 MY WIFE WAS DRIVING HOME AND THE CAR SHUT OFF AS SHE WAS MAKING A TURN. SHE ALSO NOTED THE SIGNAL LIGHTS AND DASH LIGHTS WERE ACTING ERRATICALLY. COME MONDAY WE ARE SCHEDULING A VISIT TO THE DEALERSHIP. THIS APPEARS TO BE A SAFETY ISSUE THE REASON BEING SUPPOSE SHE HAD BEEN IN HIGHWAY TRAFFIC. *JB

ROUTINE 90K MAINTENANCE ON VOLVO S40 YEAR 2000 REVEALED CRACKED ENGINE MOUNT. ACCORDING TO THE VOLVO MECHANIC THIS IS SEEN OFTEN ON VOLVO CARS S80, S60 AND S40. *JB

OUR FAMILY OWNS A 2001 XC70 THAT WE BOUGHT SECOND HAND. THANKFULLY, I PURCHASED AN EXTENDED WARRANTY. WE DID RECEIVE THE DEC 2005 SOFTWARE UPGRADE WHICH APPEARED ODD, BUT WE COMPLIED. SINCE THEN THE CAR ACTUALLY STARTED TO RUN MORE POORLY. WE BROUGHT THE CAR TO THE LOCAL DEALERSHIP IN ANN ARBOR SEVERAL TIMES. AFTER I SPOKE TO THE SERVICE MANAGER AND SUGGESTED THAT I HAD READ ABOUT THE ETM FAILURE AND WAS CONCERNED, I WAS TOLD THAT THEY WOULD FIX IT UNDER WARRANTY. DEALERSHIP WAS VERY COURTEOUS, BUT I SUSPECT THAT THEIR HANDS ARE TIED AS ONE OF THE SERVICE MANAGERS TOLD ME THAT VOLVO WARRANTY REQUIRED THEM TO DO THE SOFTWARE UPGRADE, THEN THE CLEANING AND THEN THEY COULD REPLACE THE ETM. MY CONCERN IS THAT THE NEW ETM WILL FAIL AGAIN AND POSE A DANGER TO MY FAMILY. MY WIFE USES THE VOLVO TO TRANSPORT OUR THREE CHILDREN IN. I FIND IT OUTRAGEOUS THAT IF IT IS TRUE THAT VOLVO INTENTIONAL MISLEAD THE PUBLIC ABOUT THIS SAFETY DEFECT GIVEN THAT I DID NOT HAVE A PROBLEM PAYING PREMIUM DOLLAR FOR OUR FIRST VOLVO BECAUSE OF ITS REPUTATION AND ADVERTISING REGARDING ITS EXEMPLARY SAFETY RECORD. I WOULD BE WILLING TO HELP YOUR AGENCY INVESTIGATE THIS PROBLEM IF YOU NEED ME. *JB

ON SEPTEMBER 18 I WAS TRAVELING DOWN INTERSTATE 10 WHEN MY 2004 VOLVO S60 COMPLETELY STOPPED RUNNING WHILE GOING 70 MPH. I WAS UNABLE TO GET THE CAR OUT OF THE TRAFFIC (NO POWER TO DRIVE TO THE SHOULDER). MY CAR WAS COMPLETELY USELESS. I CALLED 911 AND ROADSIDE ASSISTANCE TO GET HELP BEFORE I WAS HIT (I WAS UNABLE TO EXIT THE VEHICLE DUE TO MOVING TRAFFIC ON EITHER SIDE OF ME). AFTER 50 MINUTES I WAS HIT IN THE REAR. THE VEHICLE WAS TOWED TO BERGERON VOLVO. I WAS INFORMED THAT THE FUEL PUMP HAD FAILED. THERE WAS NO WARNING AND THE VEHICLE HAD JUST BEEN IN FOR SERVICE 1 MONTH BEFORE. IT ONLY HAS 24,000 MILES. *JB

SINCE BUYING MY 2000 VOLVO S80 T6 IN 2001 I'VE BEEN PUZZLED BY AN OCCASIONAL NOISE COMING FROM THE FRONT OF THE CAR AND WOULD MENTION IT TO THE PAT PATTERSON VOLVO, MEMPHIS, TN SERVICE WRITER. HE WOULD PASS MY COMMENTS ON TO THE MECHANICS BUT NOTHING WAS EVER FOUND. ON SATURDAY 8/5/2006 I MADE A TRIP IN THE MOUNTAINS OF CENTRAL ARKANSAS DURING WHICH I DROVE ON A ROUGH, GRAVEL ROAD. AFTER A LITTLE OVER A MILE I HEARD A NOISE SOMETHING LIKE THAT CAUSED WHEN THERE IS A FLAT TIRE. I WAS FORTUNATE IN FINDING A MECHANIC TO LOOK AT THE CAR. HE WAS ABLE TO GET ME ON MY WAY AND I THUS WAS NOT STRANDED ON A WEEKEND A HUNDRED MILES FROM HOME. MYSTERY OF THE LONG TIME NOISE SOLVED! THE PROBLEM WAS A BOLT LOOSE ON THE RIGHT FRONT HUB. THE MECHANIC STATED THE BOLT HAD BEEN LOOSE FOR A LONG TIME AND THEORIZED THAT DRIVING ON THE ROUGH ROAD HAD CAUSED IT TO FINALLY COME ALL THE WAY OUT. THE REASON THE BOLT CAME LOOSE, HE SAID, WAS THAT LOCK-TIGHT WASN'T APPLIED BY THE FACTORY. THE LOCAL MECHANIC REMOVED THE BOLT ON SATURDAY BUT DIDN'T HAVE A REPLACEMENT SO I TOOK IT BACK TO PAT PATTERSON VOLVO (PPV) YESTERDAY. THE LACK OF LOCK-TIGHT HAVING BEEN USED BY THE FACTORY WAS CONFIRMED. *JB

I OWN A 2001 VOLVO S60 2.4T. I HAVE LATELY NOTICED A STRONG GASOLINE ODOR ON THE PASSENGER SIDE OF THE VEHICLE. I HAVE TAKEN THE VEHICLE TO THE DEALER AND THEY TELL ME THE GASOLINE PUMP NEEDS TO BE REPLACED BECAUSE THERE IS A PLASTIC CAP THE JOINS THE PUMP TO THE GAS TANK THAT IS CRACKED AND THAT IS CAUSING GASOLINE TO LEAK. I HAVE RESEARCHED WITH SEVERAL SERVICE SHOPS, AND THEY TELL ME THEY HAVE SEEN MANY OCCURRENCES WITH THESE MODEL FOR THAT PROBLEM, WHICH FOR A 5 YEAR OLD CAR SEEMS UNACCEPTABLE. IT IS A VERY EXPENSIVE PART AND LABOR AND IT SEEMS IT ALL CAUSED BECAUSE OF A DEFECTIVE PLASTIC "CAP" THAT JOINS THE PUMP TO THE TANK. I HAD THE DEALER REPLACE THE PART, BUT SEEMS TO ME THIS IS A MAJOR PROBLEM THAT SHOULD BE COVERED BY A MANUFACTURER'S RECALL. ALSO, THE CAR HAS PLASTIC OR FIBERGLASS MOLDING THAT RUN ON TOP BETWEEN THE DOORS AND CEILING THAT HAVE BUILT UP A LOT OF RUST, WHICH AGAIN THE DEALER STATES ARE NOT COVERED UNDER ANY WARRANTY, BUT AGAIN, FOR A 5 YEAR OLD CAR SEEMS UNACCEPTABLE. *JB

THE VEHICLE HAS THE FOLLOWING INTERMITTENT ELECTRICAL PROBLEMS. DASHBOARD, RADIO, CLIMATE CONTROLS TURN-OFF BY THEMSELVES. WIPERS ACTIVATE BY THEMSELVES. SRS WARNINGS ARE DISPLAYED. FUEL DOOR BUTTON DOES NOT ACTIVATE. IGNITION WILL NOT ACTIVE SO CAR WILL NOT START. *JB

THE INFORMATION PANEL GIVES THE FOLLOWING WARNINGS: BRAKE FAILURE STOP SAFELY ASAP (T2 GOES TO ------) STC SERVICE REQUIRED' WHEN THIS HAPPENS THE CRUISE CONTROL DOESN'T WORK. WE HAVE CALLED THE DEALER TO FIND OUT WHAT TO DO. HE SAYS TO BRING THE CAR IN WHEN THE MESSAGE IS SHOWING. THE MESSAGE COMES AND GOES AND ISN'T CONSISTENT ENOUGH TO BE ABLE TO TAKE IT TO THE DEALER WHEN IT IS ON. WE WERE TOLD THAT THE BRAKES SHOULD WORK WITHOUT THE ABS FEATURE. THE DEALER HAS MOVED TO 45 MILES FROM OUR HOUSE. WE BELIEVE THAT THIS IS A FALSE WARNING. *NM

FOR 6-12 MONTHS MY WIFE HAS COMPLAINED OF SURGING OR LOSS OF POWER IN OUR 2001 VOLVO T6 S80 (MILEAGE 56,000 MILES). ON 9/10/2006 WHILE DRIVING AT 35/MPH IN TRAFFIC I HAD COMPLETE LOSS OF POWER. I WAS ABLE TO COAST TO RT. SIDE OF HIGHWAY AND RESTART AFTER SHIFTING TO PARK. LOCAL DEALER FOUND NOTHING WRONG. SCARY FOR I-40. *NM

THE KEY HAS BEEN STICKING IN MY IGNITION WHEN I PARK. THIS TIME WHEN I COULD NOT GET THE KEY OUT, I RESTARTED THE CAR IN PARK, OF COURSE WITH MY FOOT ON THE BRAKE. THE CAR JUMPED INTO REVERSE AND FLEW BACKWARDS OUT OF MY GARAGE AT A HIGH RATE OF SPEED. IT CROSSED THE ROAD AND ENDED UP KNOCKING DOWN A GARAGE AND TOTALING THE CAR. THE BRAKES WERE ON AS EVIDENCED BY THE TIRE TREAD AND SKID MARKS. IT WAS A BIZARRE OCCURRENCE AND VERY FRIGHTENINGLY. *JB