VOLVO Complaints
View complaints related to VOLVO. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2006 VOLVO S60- STEVENS POINT, WI
JAN., 2007: CAR WAS TOWED TO VOLVO DEALERSHIP. AFTER TAKING CAR TO CAR WASH IN 14 DEGREE WEATHER, TIRE, BRAKE PADS OR ROTOR FROZE, MAKING THE CAR UNDRIVEABLE. FEB. 24, 2007: DROVE 45 MINUTES ON HIGHWAY DURING BLOWING SNOW. MY CAR HAD BEEN PARKED IN MY HOME GARAGE. I PARKED CAR OUTSIDE FOR 3 HOURS AT MY DESTINATION. DRIVING THE 45 MINUTES RETURN TRIP, THE STEERING WHEEL SHOOK LIKE I WAS HOLDING ONTO A BATTERING RAM OR JACK HAMMER RESULTING IN EXTREMELY ROUGH DRIVING. ACCORDING TO THE DEALERSHIP, THE TIRE, BRAKE PADS OR ROTOR FROZE AND THE FREEZING PROBLEM MAKES THE TIRE(S) SEEM OUT OF BALANCE. THE TIRES FELT EXTREMELY OUT OF BALANCE. MY HANDS WERE LITERALLY SHAKING LIKE I HAD PARKINSONS. 3/7/07: ON MY WAY TO WORK AFTER CAR WAS PARKED IN MY HOME GARAGE, THE TIRES OR BRAKES, ETC. MUST HAVE FROZEN AGAIN WITHIN TEN MINUTES. I TOOK THE FIRST HIGHWAY EXIT TO SLOW FROM 60 MPH TO TRY TO GET THE STEERING WHEEL AND CAR FROM SHAKING SO MUCH. DEALERSHIP SAYS THIS IS "NORMAL". I HAVE HAD MORE INCIDENTS TO A LESSER EXTENT WHERE THE STEERING WHEEL AND CAR SHOOK TO A LESSER EXTENT. I AM AFRAID OF GETTING INTO AN ACCIDENT. THIS 2006 S60 VOLVO IS LESS THAN ONE YEAR OLD, BOUGHT NEW. THE CAR IS NOT FIT FOR WINTER DRIVING. ANOTHER DEALERSHIP TOLD ME THE SEIZING UP OF THE TIRE, BRAKE OR ROTOR COULD HAPPEN EVEN IN WARM WEATHER AND THEY TOO SAID THEY SEE THIS OFTEN IN VOLVOS. IT IS A MAJOR PROBLEM THAT SHOULD BE DEALT WITH. *JB
Source: NHTSA WEB SITE -
2002 VOLVO V70XC- SCITUATE, MA
TL*- THE CONTACT STATED THAT WHILE DRIVING THE 2002 VOLVO V70 XC CROSS COUNTRY AT THE SPEED OF 30 MPH AND TRYING TO ACCELERATE THE VEHICLE STALLED. THE VEHICLE LOST THE ABILITY TO ACCELERATE. THE CONTROL PANEL LIGHTS TURNED ON, AND SHE PULLED OFF TO THE SIDE OF THE ROAD. THE CONTACT TURNED THE IGNITION OFF AND CALLED THE VOLVO MECHANIC. THEY ADVISED HER TO RESTART THE VEHICLE, AND WHILE TRYING TO START THE VEHICLE ,THE INSTRUMENT PANEL STAYED ON. THE VOLVO MECHANIC URGED HER TO HAVE THE VEHICLE TOWED. THE CONTACT HAD THE TRANSMISSION REPLACED TWO WEEKS PRIOR TO THIS INCIDENT, AND HAD THE VEHICLE FULLY SERVICED. THE CONTACT DROVE THE VEHICLE HOME. THE CONTACT STATED THAT THERE WAS RECALL 06V441000 ON THE 2002 VOLVO CONCERNING THE VEHICLE SPEED CONTROL; SHE STATED THAT THE DEALERSHIP INFORMED HER THAT THIS VEHICLE WAS NOT INCLUDED IN THE RECALL. THE FAILURE AND CURRENT MILEAGE WERE BOTH 97,000. *AK UPDATE *4/23/07 *TR
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2005 VOLVO XC90- PLAINEDGE, NY
THIS VEHICLE WAS PURCHASED OUTRIGHT AS A NEW VEHICLE IN FEBRUARY 2005. THIS 2005 XC90, FWD WITH APPROXIMATELY 13,880 MILES HAD A COMPLETE TRANSMISSION FAILURE ON 03/21/2007. DAY PRIOR TO THE EVENT, AN ODD NOISE WAS HEARD ON DRIVER'S SIDE OF VEHICLE. UPON ACCELERATION VEHICLE WOULD HESITATE THEN LUNGE FORWARD. SERVICE DEPARTMENT CALLED UPON ARRIVAL AT HOME. THE FOLLOWING MORNING, ON WAY TO DEALERSHIP/SERVICE, 2 BLOCKS FROM THERE VEHICLE LOST POWER AND WOULD NO LONGER ACCELERATE. WAS NOTIFIED THAT A NEW TRANSMISSION WAS NEEDED. CURRENTLY AM AWAITING NEW TRANSMISSION. AS PER SERVICE THIS WAS UNDER WARRANTY. SERVICE DEPT AND VOLVO NA, STATED THAT THE NEW TRANSMISSION WILL ONLY BE COVERED FOR THE REMAINDER OF THE NEW CAR WARRANTY PERIOD WHICH WOULD BE APPROXIMATELY 2 YEARS.*AK
Source: NHTSA WEB SITE -
2004 VOLVO C70- BONITA SPRINGS, FL
MY WIFE AND I LEASED THIS CAR IN APRIL 2004 . SINCE THAT TIME WE HAVE HAD IT TO DEALER FOR SERVICE EIGHT TIMES FOR STARTING PROBLEMS. THE CAR CAN BE HOT OR COLD. IT WILL NOT STALL WHILE RUNNING THIS IS JUST WHEN YOU GO TO START IT. *AK SO FAR, THEY HAVE REPLACEED AN IMMOBILIZER TWO TIMES,AN ENGINE SPEED SENSOR THREE TIMES, REPLACED AN ENGINE IMMOBILZER ANTENNA RING TWO TIMES, A MAIN RELAY ONCE,TOTALLY RELOADED THE COMPUTER SYSTEM ONCE,AND REPLACED AN RPM SENSOR ONCE. THIS IS BY FAR THE WORSE CAR I'VE EVER HAD. I STILL HAVE ONE YEAR TO GO ON THE LEASE AND WE DON'T EVEN FEEL LIKE DRIVING IT. I DEFIANTLY WANT TO PURSUE THE FLORIDA LEMON LAW ON THIS CAR I WANT VOLVO TO TAKE THIS INFERIOR PRODUCT BACK NOW. MY WIFE IS A FORD RETIREE AND WE LEASED THIS CAR MAINLY BECAUSE FORD OWNS VOLVO. WHAT A MISTAKE.
Source: NHTSA WEB SITE -
2005 VOLVO VN- BALTIMORE, MD
TL*THE CONTACT OWNS A 2005 VOLVO VN. THE TRACTOR TRAILERS DID NOT HAVE CIRCUIT BREAKERS WHICH CAUSED THE FUSE TO BLOW AND THE BRAKE LIGHT NOT TO ILLUMINATE. THE CONTACT WAS AWARE OF THE SAFETY RISK INVOLVED. THE MILEAGE WAS UNKNOWN. *AK
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2006 VOLVO XC90- MINDEN, LA
I HAVE A 2006 VOLVO XC90 SUV WITH ONLY 21000 MILES ON IT AND THE PIRELLI SCORPION TIRES 235/65 R17 ARE WORN OUT. DEALERSHIP HAS SAID THEY WOULD REPLACE THEM AT 60%. I WOULD HAVE TO PAY THE 40%. IF THE TIRES ARE NOT UP TO STANDARDS AND WEAR OUT AGAIN I WOULD EXPECT A FULL 100% REPLACEMENT. OLD TREAD WEAR WARRANTY DEAL.*AK SEEMS THIS IS A MAJOR PROBLEM FOR VOLVO AND PIRELLI TIRES, LOTS OF COMPLAINTS BUT LITTLE ACTION FROM VOLVO OR PIRELLI. EACH BLAME THE OTHER'TIRES ARE TOO SOFT, FRONT END TOE SETTING ARE WRONG, BLAA BLAA. CAN YOU LOOK INTO THIS ISSUE? LET THEM KNOW SOMEONE IS OUT THERE WATCHING THEM AND THIS COULD BE A KILLER FOR SOMEONE, SUV WITH BAD TIRES. THANKS JESSE J. QUINNETT
Source: NHTSA WEB SITE -
2001 VOLVO S40- PRINCETON JUNCTION, NJ
TL* - THE CONTACT OWNS A 2001 VOLVO S40. THE VEHICLE HESITATED WHEN ACCELERATING. THE VEHICLE IDLED ROUGHLY. THE DEALER COULD NOT FIND ANYTHING WRONG. THE CHECK ENGINE LIGHT STARTED TURNING ON. THE FAILURE MILEAGE WAS 36,000. THE DEALER REPLACED THE O2 SENSOR THE VEHICLE CONTINUED TO HESITATE , AND THE CHECK ENGINE LIGHT STILL CAME ON INTERMITTENTLY. THE FAILURE MILEAGE WAS 29,000 AND THE CURRENT MILEAGE WAS 86000. *AK
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 VOLVO S60- SILVER SPRING, MD
ON MARCH 12 MY VOLVO S-60R WAS T-BONED"BY A LARGE SUV ORD EXPLORER THAT IMPACTED A POINT NEAR MY FRONT DRIVER'S-SIDE WHEEL. THE SUV IMPACT CAUSED MAJOR DAMAGE TO THE FRONT END BY TOTALLY REMOVING THE VOLVO'S BUMPER AND MANGLING THE FRONT DRIVER QUARTER PANEL DOWN TO THE CHASSIS. ALTHOUGH MY CAR WAS SENT SPINNING BY THE FORCE OF THE COLLISION. NONE OF THE AIRBAGS DEPLOYED AT THIS INITIAL IMPACT. AS MY VOLVO PROCEEDED TO SPIN CLOCKWISE ACROSS THE PAVEMENT IT IMPACTED THE OVER PASS GUARD-RAIL SUCH THAT THE DRIVER'S SIDE SLAMMED INTO THE GUARD-RAIL, PINNING ME IN THE VEHICLE. ONLY THE PASSENGER FRONT AIRBAG DEPLOYED ON HITTING THE GUARD RAIL AND RELEASING MUCH SMOKE INTO THE CABIN. EVEN THOUGH THIS WAS AN ABRUPT, VIOLENT IMPACT , BOTH WHEN THE SUV HIT ME, AND WHEN MY CAR SLAMMED INTO THE GUARD RAIL THE ONLY COMPONENT OF THE AIRBAG/COLLISION CURTAIN SYSTEM TO FUNCTION WAS THE DASHBOARD INSTALLED PASSENGER AIR BAG. IT IS IMPORTANT TO NOTE THAT THERE WAS NO OTHER PERSON TRAVELING IN THE VOLVO BUT ME. THE FRONT PASSENGER SEAT AND THE REAR SEATS- WERE EMPTY. WITHIN ABOUT 12 HOURS OF THE ACCIDENT I WROTE VOLVO AMERICA TO EXPRESS MY EXTREME DISSATISFACTION WITH THE FAILURE OF THE CAR'S SAFETY SYSTEM.*AK
Source: NHTSA WEB SITE -
2006 VOLVO XC90- ALISO VIEJO, CA
ON JANUARY 29, 2007 I TOOK MY 2006 VOLVO XC90 2WD TO THE VOLVO DEALER FOR THE 15,000 MILE SCHEDULED SERVICE TO INCLUDE THE SCHEDULED TIRE ROTATION AND BALANCE. THE CAR HAD 14,764 MILES. THE SERVICE ADVISOR CALLED LATER IN THE DAY TO STATE THAT (1) I NEEDED FRONT BRAKE PADS, AND (2) NEEDED FOUR NEW TIRES BECAUSE THE ORIGINAL EQUIPMENT TIRES WERE COMPLETELY WORN OUT. WHEN I ASKED WHY THOSE ITEMS WERE NEEDED, HE TOLD ME (1) THE FRONT BRAKE PADS WEAR EARLY BECAUSE THEY AREN'T LARGE ENOUGH TO SUPPORT THE WEIGHT OF THE CAR, AND (2) THE ORIGINAL 17" PIRELLII SCORPION ZERO TIRES ARE A PERFORMANCE TIRE AND "TOO SOFT" FOR THE VEHICLE AND THUS WEAR OUT PREMATURELY. HE ESTIMATED I HAD ABOUT 1 OR 2 MM OF TREAD LEFT, AND ADVISED ME NOT TO DRIVE IN THE RAIN. I SPOKE TO THE VOLVO DEALER SERVICE MANAGER THE SAME DAY WHO SAID HE WOULD LOOK INTO GETTING ME 4 NEW TIRES FREE FROM PIRELLI AS A ONE-TIME "GOODWILL" GESTURE. ON JANUARY 30, 2007, THE VOLVO SERVICE MANAGER CALLED TO SAY THAT BECAUSE MY CAR WAS UNDER 15,000 MILES PIRELLI HAD AGREED TO REPLACE ALL 4 TIRES FREE. THE 17" TIRES NEEDED TO BE ORDERED AND WOULD ARRIVE IN 4-6 WEEKS. THE SERVICE MANAGER ASSURED ME THAT MY CAR WAS SAFE TO DRIVE UNTIL THE NEW TIRES WERE INSTALLED. ON MARCH 18, 2007 I NOTICED THAT THE TREAD HAD COMPLETELY WORN AWAY ON BOTH BACK TIRES, AND BELT IS SHOWING THROUGH. ON MARCH 19, 2007 I CALLED THE VOLVO DEALER TO FIND OUT WHAT WAS THE STATUS OF MY NEW PIRELLI TIRES AND WAS TOLD THAT THERE WERE NO 17" PIRELLI TIRES IN STOCK, AND THEY HAD TO BE SPECIAL ORDERED. I TOLD THE SERVICE SCHEDULER THAT THE CAR IS UNDRIVABLE BECAUSE THE TIRES ARE COMPLETELY BALD. I AM STILL WAITING FOR THE VOLVO DEALER TO CALL ME BACK.
Source: NHTSA WEB SITE -
2003 VOLVO S40- RICHFIELD, MN
MY 2003 S40 HAS BEEN SLIPPING GEAR BETWEEN 3RD AND 4TH GEAR AND OCASSIONAL HARD SHIFT BETWEEN 2ND AND 3RD GEAR. THE CAR ONLY HAS 49000 MILES. I HAVE GONE TO THE DEALER AND THEY SAID, THERE IS NO SOFTWARE UPDATE FOR THE TCM (TRANSMISSION CONTROL MODULE)AND IT NEEDS TO BE REPLACED. COST $800. THIS GEAR SLIP MAKES DRIVING VERY BOTHERSOME AND DANGEROUS ON OCCASION. IF YOU NEED TO SPEED UP TO GET OUT OF THE WAY, THE SLIP CAUSES THE CAR TO LOSE POWER. FEW SECONDS MAKES A DIFFERENCE BETWEEN LIFE AND DEATH. I HAVE TAKEN THE CAR TO ANOTHER IMPORT REPAIR SHOP AND HAD THEM REPLACE THE TCM. WHICH DID NOT HELP THE ISSUE. THEN I TOOK THE CAR BACK TO THE DEALER AND ASKED TO DO ANOTHER DIAGNOSTIC TO SEE IF THE TCM IS THE ISSUE OR NOT. THEY SAID, THE TCM COULD NOT BE FUNCTIONING PROPERLY. THEY WANT ME TO REPLACE THE TCM THROUGH THEM AND SEE IF IT WILL RESOLVE THE PROBLEM, OTHERWISE IT WILL BE A TRANSMISSION ISSUE. I HAVE RESEARCHED ON THE WEB AND THROUGH MULTIPLE FORUMS, THERE HAVE HUNDREDS OF ISSUES RELATED TO TCM AND TRANSMISSION ON THESE MODELS. I DO NOT UNDERSTAND HOW CAN A CAR HAVE TCM OR TRANSMISSION ISSUE WITH ALL IT'S FACTORY RECOMMENDED SERVICE DONE AS SCHEDULED.
Source: NHTSA WEB SITE