VOLVO Complaints
View complaints related to VOLVO. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
-
2001 VOLVO S80- HURON, OH
DT*: THE CONTACT STATED WHILE IN STOP AND GO TRAFFIC THE VEHICLE STALLED THREE TIMES. THE VEHICLE RESTARTED EACH TIME AND WAS TAKEN TO THE DEALERSHIP FOR THE 60,000 MILES CHECKUP. ALTHOUGH THERE WERE NO CODES ON THE COMPUTER, THE DEALERSHIP PERFORMED A SOFTWARE UPDATE FOR THIS PROBLEM. UPDATED 4/19/2006 - 25 MILES AFTER THE 60000 MILE CHECK UP THE VEHICLE STALLED AGAIN AND THE VEHICLE WAS TAKEN BACK TO THE DEALER. THE VEHICLE HAS NOT STALLED AGAIN SINCE THE SOFTWARE UPDATED WAS PERFORMED. *NM
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
1999 VOLVO S80- SEATTLE , WA
1999 VOLVO S80 T6 3/08/06 REPLACED TRANSMISSION ( 75,000 MILES) ( $4,800) 08/05 REPLACE RADIATOR 08/05 REPLACED ETM 04 - REPLACED FRONT SUSPENSION / SWAY BARS / STRUTS/ ETC.. VOLVO UNDER ENGINEERED THE FRONT END OF THIS CAR AND IF YOU GO TO WEB BLOGS IT IS IN ALMOST EVERY 1999 - 2000 S-80 VEHICLE... ITS DISGUSTING THAT THIS CAR IS ALLOWED TO CONTINUE OR FORD/ VOLVO ISN'T HELD LIABLE...*JB
Source: NHTSA WEB SITE -
1993 VOLVO 850- DENVER, PA
GOOD EVENING;THIS IS MORE OF A QUESTION ABOUT A POTENTIAL VEHICLE THAT I WOULD LIKE TO PURCHASE. I AM INTERESTED IN PURCHASING A 1993 VOLVO 850 4 DOOR. SEDAN ,AUTO/A/C,4 CYL,LOADED. I WENT TO TEST DRIVE THE CAR AND THE ENGINE CHECK LIGHTS STAYED ON WHILE I DROVE THE CAR. WHEN I RETURNED TO THE LOT THE CAR STALLED,BUT RESTARTED RIGHT AWAY. THE USED CAR DEALER SAID THE CAR WAS LOW ON FUEL THAT'S WHY THE LIGHTS STAYED ON? I DOUBT THIS VERY MUCH!!ARE THERE ANY RECALLS ON THESE CARS FOR THIS PROBLEM?IF SO I WOULD LIKE MORE INFORMATION. THANK YOU! JM *JB
Source: NHTSA WEB SITE -
2000 VOLVO S80- SNELLVILLE, GA
I HAVE BEEN HAVING PROBLEMS WITH MY 2000 VOLVO S80 HESITATING AS IF IT'S NOT GETTING ANY GAS WHEN FIRST BEGINNING TO DRIVE IT EVERYDAY. I HAVE COMPLAINED ABOUT THIS PROBLEM SINCE PURCHASING THIS VEHICLE BUT THE VOLVO REPAIR SHOP HAVE NOT BEEN ABLE TO FIX THE PROBLEM AND THEY SAY THEY DO NOT KNOW WHAT THE PROBLEM IS. ALSO MY CHECK ENGINE LIGHT, STC LIGHT, AND ABS LIGHT KEEPS COMING ON. I HAVE ALSO NOTICED THAT WHEN THESE LIGHTS COME ON MY CAR BECOMES HARD TO STEER SOMETIMES. AFTER CHECKING INTO THIS PROBLEM I HAVE FOUND THAT MANY OTHER VOLVO S80 'S BUILT AROUND THE SAME TIME AS MINE ARE HAVING THE SAME PROBLEMS. I HAVE COMPLAINED ABOUT MY CAR SUSPENSION MAKING WEIRD NOISES SINCE HAVING THIS VEHICLE AND THE VOLVO REPAIR SHOP SAYS THEY CAN NOT FIND ANY THING WRONG BUT WHEN ENQUIRING WITH OTHERS WHO OWN VOLVO S80'S, BUILT AROUND THE SAME TIME AS MINE, MANY ARE SAYING THEY ARE HAVING THIS PROBLEM ALSO. THE BELOW INFORMATION ASKS FOR AN INCIDENT DATE BUT THE PROBLEM WITH MY 2000 VOLVO S80 HESITATING AND BEING HARD TO STEER OCCUR OFTEN PROBABLY OVER 100 TIMES. *NM
Source: NHTSA WEB SITE -
2000 VOLVO S70- LITITZ, PA
OWNER OF MODEL YEAR 2000 S70 VOLVO WITH ETM PROBLEMS. WAS REPLACE AT EXACTLY OVER 100K MILES IN MARCH OF 2004 AND NOW THE PROBLEM IS HAPPENING AGAIN AT 165K MILES. *NM
Source: NHTSA WEB SITE -
-
2000 VOLVO S80- HACIENDA HEIGHTS, CA
I OPERATE A 2000 VOLVO S-80. IT HAS 70,000 MILES. RECENTLY IT HAS UNEVEN ENGINE IDLE PROBLEM ESPECIALLY WHEN A/C IS ON. FOR TWO OCCASIONS, THE CAR WAS STRANDED ON THE FREEWAY BECAUSE THE ENGINE SUDDENLY STOPPED. THE CAR WAS INSPECTED BY THE LOCAL GARAGE, THE THROTTLE ASSEMBLY WAS CLEANED, BUT THE MECHANIC GAVE NO GUARANTEE BECAUSE HE SAID THE COMPUTER WHICH CONTROLS THE THROTTLE MAY HAVE THE PROBLEM AND HE HAS NO REPLACEMENT PARTS. TWO WEEKS LATER, I RECEIVED A NOTICE FROM THE VOLVO STATING MY CAR MIGHT HAVE THE ETS (ELECTRONIC THROTTLE SYSTEM) PROBLEM AND THEY OFFER THE REFUND OF REPAIR COST. I SUBMITTED MY REFUND REQUEST THREE WEEKS AGO BUT RECEIVED NO RESPONSE. CURRENTLY THE CAR STILL HAS THE SAME PROBLEM.*JB
Source: NHTSA WEB SITE -
1998 VOLVO S90- LEXINGTON, SC
1988 VOLVO S90 SUNROOF HAS BROKEN DOWN REPEATEDLY SINCE IT WAS NEW. IT WOULD TYPICALLY WORK APPROXIMATELY A FEW TIMES THEN MALFUNCTION UNEXPECTEDLY WITH BROKEN PIECES RAINING DOWN UPON THE HEADS OF THE FRONT OCCUPANTS, POSING A DANGER TO DRIVING. AFTER THE MALFUNCTION IT WOULD THEN NOT BE OPERABLE AT ALL, POSING A THREAT TO WEATHER DAMAGE, THEFT, ETC. AFTER REPAIRING IT SEVERAL TIMES, BOTH THE DEALER (DICK DYER VOLVO OF COLUMBIA, SC) AND VOLVO REFUSED TO FIX IT ANY MORE UNDER WARRANTY, EVEN WHEN THE VEHICLE WAS EXACTLY AT 50,000 MILES AND LESS THAN 1 YEAR OLD. BOTH THE DEALER AND VOLVO CLAIMED THE WARRANTY WAS GOOD UP TO, BUT NOT INCLUDING, 50,000 MILES. *JB
Source: NHTSA WEB SITE -
1990 VOLVO 740- CLINTON, KY
DT*: THE CONTACT STATED WHILE TRAVELING OVER A HILL AT 45 MPH, A DEER ENTERED THE PATH OF THE VEHICLE. THE BRAKES WERE APPLIED, BUT THE VEHICLE STRUCK THE DEER. THE VEHICLE WENT OFF THE ROAD AND DOWN AN EMBANKMENT STRIKING TREES. THE FRONT END WAS DAMAGED IN THE COLLISION. THE CONTACT WAS WEARING A SEAT BELT, BUT SUSTAINED MINOR INJURIES. THERE WAS A POLICE REPORT TAKEN AT THE SCENE. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE MANUFACTURER SENT A TECHNICIAN WHO DETERMINED, BASED ON THE SPEED AND ANGLE THE VEHICLE MADE CONTACT, THE AIRBAGS SHOULD NOT DEPLOY. THERE HAVE BEEN NO REPAIRS TO THE VEHICLE. UPDATED 03/28/06. *JB
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2001 VOLVO V70XC- INDIANAPOLIS, IN
THE EVENTS LEADING UP TO THE FAILURE WAS A ROUGH IDLE (VEHICLE WOULD SURGE TO 1100 RPM AND DROP TO 500 RPM) WHILE AT A STOP. THE VEHICLE ALSO STALLED TWICE WHILE IDLING IN PARK. I CONTACTED THE VOLVO DEALERSHIP TO MAKE AN APPOINTMENT FOR SERVICE. ON MY WAY HOME FROM WORK THE DAY BEFORE I WAS TO DROP THE VEHICLE OFF AT THE DEALERSHIP, THE VEHICLE STALLED IN AN INTERSECTION. THERE WAS A NEAR COLLISION DUE TO THE STALL. I WAS ABLE TO RESTART THE VEHICLE AND DRIVE IT TO THE SHOULDER. I CALLED THE DEALERSHIP AND DESCRIBED THE PROBLEM. I ASKED THE SERVICE ADVISOR IF IT WOULD DAMAGE THE VEHICLE IF I WOULD CONTINUE TO DRIVE IT. HE INDICATED THAT THEY COULD NOT MAKE A RECOMMENDATION. I ASKED THEM IF THEY WOULD TOW THE VEHICLE TO THEIR FACILITY. THEY REFERRED ME TO A PRIVATE TOWING COMPANY. THERE WAS NO ANSWER TO THE PHONE NUMBER I WAS GIVEN. I DECIDED TO WAIT FOR THE TRAFFIC TO SUBSIDE AND DRIVE TO THE DEALERSHIP USING SECONDARY ROADS. I WAS ABLE TO KEEP THE VEHICLE RUNNING BY PUTTING THE VEHICLE IN NEUTRAL AND APPLYING THE GAS PEDAL TO KEEP THE IDLE HIGH WHENEVER I APPROACHED A STOP. WHEN I WAS APPROXIMATELY 1 MILE FROM THE DEALERSHIP, THE GAS PEDAL STOPPED FUNCTIONING ALTOGETHER. THE CHECK ENGINE LIGHT CAME ON AS WELL AS AN EMISSION SERVICE REQUIRED MESSAGE. I TURNED THE VEHICLE OFF AND RESTARTED IT. THE GAS PEDAL RESUMED WORKING BUT THE CHECK ENGINE LIGHT AND EMISSION SERVICE REQUIRED MESSAGE CONTINUED. I LEFT THE VEHICLE AT THE DEALERSHIP (APPROX. 7:30 P.M. '' BY THIS TIME THEY WERE CLOSED). THE FOLLOWING DAY, THE VOLVO SERVICE ADVISOR INFORMED ME THAT THE PROBLEM WAS RELATED TO THE ELECTRONIC THROTTLE MODULE (ETM). I WAS TOLD THAT THERE WAS AN EXTENDED WARRANTY FOR THIS PART (10-YEARS, 200,000-MILE). THE SERVICE INCLUDED A CLEANING OF THE PART AND RELOADING OF SOFTWARE. AFTER LEARNING THIS, I SEARCHED THE INTERNET AND FOUND THIS PROBLEM WAS TYPICAL TO THIS MAKE AND MODEL. IT IS ONLY A MATTER OF TIME UNTIL YOUR REPORTS WILL SOON SHOW AN INCREASE IN THE INJURIES. *JB
Source: NHTSA WEB SITE -
2004 VOLVO C70- LOS ANGELES, CA
THE 2004 C70 HAS MAJOR ELECTRICAL PROBLEMS. WE PURCHASED OUR VEHICLE NEW. SINCE OWNERSHIP THIS CAR HAS BEEN WELL MAINTAINED. OVER THE PAST 14 MONTHS OUR CAR HAS STALLED SIX TIMES AS OF 3-8-06. EACH OCCASION HAS HAPPENED IF THE VEHICLE HASN'T BEEN DRIVEN WITHIN FOUR TO FIVE DAYS. EACH SITUATION HAS BEEN DISCOVERED AFTER ITS SAT OVER-NIGHT. THE FIRST SEVERAL TIMES THE DEALER BLAMED IT ON A FAULTY SUN-VISOR WIRE. AS OF THIS DATE, BOTH SUN-VISOR WIRES HAVE BEEN REPLACED, THEY'VE REPLACED OUR BATTERY THREE TIMES... AND THE PROBLEM STILL EXIST. THE DEALER ALSO CLAIMS THAT DO TO THE ON BOARD COMPUTER WHICH RUNS EVEN WHEN THE VEHICLE IS NOT RUNNING, THIS WILL CONTINUOUSLY DRAIN THE BATTERY... CAUSING THIS EXPERIENCE. I HAVE THREE REAL CONCERNS: 1. DOES THIS MEAN THAT THE CONSUMER CAN'T LEAVE THEIR CAR AT THE AIRPORT FOR A WEEK TO GO ON A BUSINESS TRIP...? 2. THIS ELECTRICAL SITUATION IS NOT MENTIONED IN ANY OF THE VOLVO AD LITERATURE... MAINTENANCE BOOKS, MAGAZINES OR COMMERCIALS... OR AT TIME OF PURCHASE!!!! ARE THE CONSUMERS EXPECTED TO ABSORB THIS DEFECTIVE PRODUCT? 3. MY WIFE IS DISABLED. BECAUSE OF THE NUMEROUS REPAIR NON-CONFORMITY.... WE NO LONGER HAVE FAITH IN THIS PRODUCT. WE HAVE WRITTEN THE MANUFACTURER WHO WAS SUPPOSEDLY INVOLVED WITH THIS LAST REPAIR. WE'RE NOW CONVINCED THAT THERE IS A HORRIBLE ELECTRICAL PROBLEM WITH THIS VEHICLE, AND VOLVO IS NOW TRYING TO PLAY DAMAGE CONTROL... AT THE CONSUMER'S EXPENSE... AND POSSIBLE LIVES... AN UNRELIABLE VEHICLE PUTS MY WIFE'S SAFETY AT RISK.. WE ARE PURSUING REQUESTING THAT THIS VEHICLE BE REPLACED. DON'T BUY THE CONVERTIBLE C70... YOU'LL HAVE PROBLEMS... *JB
Source: NHTSA WEB SITE