VOLVO Complaints

NO WARNING THAT THERE WAS A PROBLEM. CAR DIED SUDDENLY WHILE DRIVING 20-30 MPH. MASS AIR FLOW SENSOR WAS REPLACED UNDER WARRANTY. *NM

200 S80 WAS ACCELERATING SPONTANEOUSLY AND LUNGING FORWARD. THE CAR CRASHED INTO A GARAGE WALL WHILE COASTING INTO A PARKING SPACE, AND THE ACCELERATOR WAS NOT DEPRESSED. THE ELECTRONIC THROTTLE MODULE WAS REPLACED. THE VOLVO DEALERSHIP MECHANIC COULD NOT GET THE COMPUTER ERROR CODE, OR APPRECIATE THE SYMPTOMS WHEN HE TEST DROVE THE VEHICLE, AND HAD TO CALL MY LOCAL MECHANIC (WHO IDENTIFIED THE FAULTY ETM) FOR HELP. VOLVO WILL NOW REIMBURSE ALL CUSTOMERS WHO PAID FOR THROTTLE MODULE REPAIR/REPLACEMENT IN THE PAST. I FOUND THIS OUT ONLY AFTER I WENT TO MY DEALERSHIP'S SERVICE DEPARTMENT AND LODGED A COMPLAINT ABOUT THE ETM REPAIR. *NM

2000 VOLVO S70 NEEDED A THROTTLE BODY MODULE INSTALLED. I UNDERSTAND THIS VEHICLE HAS HAD A NUMBER OF COMPLAINTS ABOUT TIS MODULE. I ALSO UNDERSTAND THAT CALIFORNIA IS ASKING VOLVO TO EITHER HAVE A RECALL OR EXTEND THE WARRANTY. *NM

I AM AN OWNER OF A 2001 VOLVO XC70. IT RECENTLY BROKE DOWN IN NYC WITH A "DECREASED PERFORMANCE" MESSAGE SHOWN ON THE COMPUTER AS WELL AS JERKING AND LAG IN ALL FORWARD MOVEMENT. THE CAR WAS SEEN AT MARTIN'S MANHATTAN AFTER BEING TOWED. THEY FOUND NOTHING WRONG WHEN PLUGGED INTO THE COMPUTER. DROVE THE CAR HOME FROM NYC TO RICHMOND VA. DURING THIS TIME THE CAR DISPLAYED A MODERATE LAG DURING HIGHWAY SPEEDS WHEN ACCELERATION WAS NEEDED(I.E. HILLS, PASSING). TOOK THE CAR INTO MOORS VOLVO TO HAVE THEM DO WHAT I THOUGHT WOULD BE A MORE DETAILED INVESTIGATION. THEY ALSO FOUND NOTHING AND SAID THEY "UPGRADED" THE SOFTWARE. THEN, THIS MORNING DEC. 24 2005 THE CAR ONCE AGAIN GAVE A "REDUCED PERFORMANCE" MESSAGE, LAGGED, ONLY MOVED FORWARD WITH MARKED INHIBITION AND WOULD VIBRATE TERRIBLY WHEN IN NEUTRAL. IF I CAN BE OF ANY ASSISTANCE PLEASE FEEL FREE TO CONTACT ME. *JB

REFERENCE 10143655 FOR SECOND ETM REPLACEMENT, FIRST REPLACED AT 42,000 MILES, WAS STALLING , HESITATING, ROUGH ID. E. HARD TO START AFTER STALLS. SMCH *AK

DT: THE CONTACT HAS REPLACED 5 PIRELLI TIRES IN FIRST 20,000 MILES OF OWNERSHIP BASED ON PHONE CONVERSATION ON 12-22-2005. RE EVOQ 10131977) SMCH. LAST TIRE REPLACED LAST WEEK, , LEAKED AIR AT BOTH INNER AND OUTER WHEEL WEIGHTS. *AK

(1) NO WARNING PRIOR TO FAILURE (2) THE ENGINE SUDDENLY STALLED, LEADING TO INSTANT LOSS OF POWER / SPEED. THE VERY FIRST TIME IT HAPPENED TO ME WAS 2.5 YRS AGO(JULY, 2003) THE DAY AFTER I BOUGHT THE CAR AT 62 K MILES. THE ENGINE STALLED WHEN I WAS DRIVING @40-50 MILES/HR FOR 6 MILES. THE CAR WAS TOWED TO THE GARAGE AND A THROTTLE WAS REPLACED. THEN, AFTER 2.5 YEAR, WHEN THE MILEAGE REACHED 91K (LESS THAN 30K AFTER THROTTLE REPLACEMENT), THE SAME STALLING APPEARED AGAIN. THE FIRST TIME IT HAPPENED WAS AROUND 12/10, WHEN I PARKED THE CAR. THE SECOND TIME WAS ON 12/18, WHEN I PULLED OVER TO A TRAFFIC LIGHT THE THIRD TIME WAS ON 12/19, AGAIN WHEN I APPROACHED PARKING LOT, TO TAKE IT TO THE VOLVO SERVICE. (3) IN THE FIRST DAY AT VOLVO DEALER SERVICE (@ 96TH ST., INDIANAPOLIS) COULD NOT DIAGNOSE THE PROBLEM: NO ERROR CODE WAS FOUND. IN THE SECOND DAY, UPON MY REQUEST, THE SERVICE PERSONNEL DROVE THE CAR FOR TWO OR THREE MILES AND THE CAR STALLED AGAIN. I WAS TOLD THAT THEY FOUND THE ERROR CODE, AND DETERMINED IT RELATED TO AIR INTAKE / THROTTLE. I WAS ALSO TOLD THAT THE REPAIR WOULD BE UNDER VOLVO EXTENDED WARRANTY OF THROTTLE CLEANING, WHICH I WAS NOT NOTIFIED BUT FOUND THROUGH NHTSA WEBSITE, AND MADE INQUIRY TO THE SERVICE PERSONNEL. TODAY IS THE THIRD DAY OF CAR IN THE GARAGE, AND I HAVE NOT HEARD ANY WORD FROM VOLVO DEALER. I AM AFRAID ANY FIX I RECEIVE TODAY OR IN THE NEAR FUTURE IS JUST TEMPORARY, AS THE SAME PROBLEM HAPPENED AT 62K. EVEN AFTER NEW THROTTLE WAS INSTALLED, THIS PROBLEM APPEARED AT 91K. I WAS ALSO TOLD BY THE VOLVO DEALER THAT THE PREVIOUS OWNER HAD THE SAME PROBLEM. *NM

I HAVE A 2001 VOLVO V70 T5. THIS CAR HAS THE HIGH FAILURE RATE ELECTRONIC THROTTLE MODULE COMPONENT. DURING HIGHWAY DRIVING, I EXPERIENCED A SUDDEN LOSS OF POWER WHILE IN PASSING LANE OF A 2 LANE HIGHWAY. THE MESSAGE WINDOW ON THE DASH FLASHED "PERFORMANCE REDUCED" THIS OCCURRED DURING WHILE PASSING A SEMI WITH OTHER CARS FOLLOWING CLOSELY BEHIND IN A CARAVAN. IT WAS IN POURING RAIN WITH WATER FROM THE SEMI SPLASHING OVER THE WINDSHIELD. NEEDLESSTOSAY, THIS WAS A NERVOUS MOMENT WHEN POWER WAS SUDDENLY LOST. I WAS ABLE TO SLOW DOWN AND PULL OFF TO THE NEXT EXIT RAMP WHERE THE ENGINE WAS SPUTTERING WHILE IDLING. SHUTTING OFF THE ENGINE AND RESTARTING MADE THE PROBLEM DISAPPEAR. ABOUT 3 MONTHS LATER, I'M GETTING "PERFORMANCE REDUCED" MESSAGE NEARLY EVERY DAY. FINALLY TRACE IT DOWN TO THE ETM INTERNAL FAULT USING A OBDII READER I PURCHASED TO DIAGNOSE THIS PROBLEM. VOLVO DEALER CONFIRMED THE FINDING AND REPLACED THE ETM. *NM

DECEMBER 2004, ETM / SPEED CONTROL FAILS ON EXPRESSWAY. CAR SLOWS DANGEROUSLY - UNCONTROLLABLE THROTTLE. TAKEN TO DEALER, TWO WEEKS OUT OF WARRANTY - ALL REPAIRS $1,000,OUT OF MY POCKET - NO ASSISTANCE BY VOLVO - COMPLAINED TO NORTH AMERICA HQ - NO RESPONSE. TOLD AT SERVICE DESK THIS WAS NOT AN ISSUE WITH OTHER VEHICLES - AFTER READING SEVERAL NEWS ARTICLES AND THE VARIOUS ISSUES SURROUNDING THIS S -80 COMPONENT - IT IS APPARENT THERE IS A MAJOR ISSUE WITH THIS COMPONENT AT VOLVO. *JB

2001 VOLVO V70 BRAKING SYSTEM FAILED AND ENGINE COMPLETELY SHUT DOWN WITHOUT WARNING. *TS *NM *** NO ANSWER REQUIRED***