VOLVO Complaints

WE SOLD VEHICLE TO RETAIL CUSTOMER ON JULY 23, 2005. CUSTOMER COMPLAINED SOON AFTER THAT THEY EXPERIENCE LOSS OF POWER AT TIMES. WE THEN HAD THE VEHICLE SERVICED AT BOBBY RAHAL VOLVO ON 08/11/05 AND THEY REPLACED THE ETM MODULE. *JB

MY 2001 VOLVO V70 SPONTANEOUSLY LOST POWER AND DIED. I WAS STRANDED FAR FROM HOME WITH MY DAUGHTER ON A FRIDAY NIGHT. AFTER SUPPOSEDLY BEING REPAIRED AT THE DEALERSHIP, SEVERAL MONTHS LATER ON A ROAD TRIP, AGAIN FAR FROM HOME, MY CAR ALL OF A SUDDEN STARTED COUGHING AND LOSING POWER, ON THE HIGHWAY AT HIGHWAY SPEED, PUTTING ME AND MY PASSENGERS AT RISK. I WAS ABLE TO CRIPPLE IT ON, AND THE DEALERSHIP EVENTUALLY REPLACED THE THROTTLE BODY AND RELATED COMPUTER MODULE, BUT I UNDERSTAND THAT IT COULD POSSIBLE HAPPEN AGAIN. I LIVE IN A REMOTE AREA AND NEED TO BE ABLE TO DEPEND ON MY CAR. I CANNOT BE STRANDED ON THE OPEN ROAD AT ANY HOUR AND IN ANY WEATHER. *JB

1. A TRI AXLE TRUCK OWNED BY DAHN TIBBETT AND MANUFACTURED BY VOLVO MODEL VHD-84F WAS INVOLVED IN THREE SEPARATE FAILURES OF THE WHEEL STUDS WHICH ARE PART OF THE REAR WHEEL HUB ASSEMBLY. THE REFERENCED TRUCK WAS USED ON PAVED ROADWAY HAULING OF SAND, LOAM AND AGGREGATE MATERIAL. ALL HAULING WAS DONE WITH LEGAL LOADS THAT WERE WEIGHED ON REGISTERED SCALES. 2. THE THREE FAILURES ARE DESCRIBED IN SEQUENCE. A. THE SUBJECT VEHICLE WAS ON THE SIDE OF THE PAVED ROAD AND THE STUDS FAILED. THE OWNER DAHN TIBBETT REPLACED THE WHEEL HUB, TWO RIMS AND WHEEL SEAL. THE STUDS THAT FAILED WERE ON THE LEFT REAR HUB. B. THE SUBJECT VEHICLE WAS TRAVELING ON A HIGHWAY WITH A LOAD AND THE RIGHT REAR TIRES BECAME DETACHED FROM THE TRUCK AT A SPEED OF 55 MPH. THE TWO TIRES WERE RECOVERED AND IT WAS APPARENT THAT THE LUGS WERE STILL TIGHTENED AND THE LUGS HAD SHEARED FROM THE HUB. C. THE SUBJECT VEHICLE WAS TRAVELING ON A SECONDARY PAVED ROAD WITH A LOAD AT A SPEED OF 30 MPH AND SEVEN STUDS SHEARED FROM THE HUB. THE LEFT REAR HUB ASSEMBLY WAS INVOLVED IN THIS EPISODE. PART NUMBER OF HUB IS VOLVO PART # 20478408 RIGHT REAR VOLVO PART # 20478407 LEFT REAR 3. THE FOLLOWING PROCEDURES WERE DONE TO CORRECT THE LUG FAILURE. A. THE OLD LUGS WAS REPLACE ALSO 2 RIMS, OIL SEAL B. THE OLD LUGS WERE REPLACED, REPLACED HUB 2 RIMS 2 TIRES, SHOCK AND OIL SEAL C. THE OLD LUGS WERE REMOVED AND REPLACED. THE DEALER IS O'CONNELL BASED IN MAINE. VOLVO WAS NOT CONTACTED ABOUT INCIDENT #1. VOLVO WAS CONTACTED ABOUT INCIDENT #2 AND A REPRESENTATIVE OF VOLVO COMPENSATED DAHN TIBBETT FOR THE COST OF PARTS ONLY, ADMITTING NO STRUCTURAL FAILURE OCCURED.VOLVE WAS INFORMED OF INCIDENT #3 AND VOLVO HAS SAID THAT THEY HAVE NO LIABILITY IN THIS INCIDENT. *JB

MAY 2004 1) NO PRIOR WARNING OR INDICATION 2)CAR DIED WHILE DRIVING ON THE FREEWAY IN HEAVY TRAFFIC. I WAS ABLE TO SHIFT TO NEUTRAL AND RESTART THE VEHICLE. IT RAN RATHER ROUGH FOR SEVERAL MINUTES, BUT I WAS ABLE TO GET OFF OF THE FREEWAY. IT THEN BEGAN TO RUN SMOOTHLY WITH THE CHECK ENGINE LIGHT ON. OVER THE NEXT SEVERAL DAYS THE CAR DIED WITHOUT WARNING (OTHER THAN THE CONSTANTLY LIT CHECK ENGINE LIGHT. 3) I TOOK IT INTO "VOLVO OF RICHARDSON". THEY DIAGNOSED AND REPLACED THE ELECTRONIC THROTTLE MODULE. THIS COST OVER $900.00. SEPTEMBER 2005 1) THE CHECK ENGINE LIGHT CAME ON, BUT THE CAR SEEMED TO BE RUNNING FINE, HAD THE CODE CHECKED AT "AUTO ZONE". THEY TOLD ME THAT IT WAS PROBABLY BAD FUEL BECAUSE IT HAD MULTIPLE CODES THAT WERE ALL RELATED TO THE PROPER AIR/FUEL MIXTURE. THE RECOMMENDED THAT I RUN A COUPLE OF TANKS OF GAS THROUGH IT AND THEN RESET THE CODES AND SEE IF THAT CLEARED UP MY PROBLEM. ON SEVERAL OCCASIONS THE LIGHT CAME BACK ON BUT WENT OFF PRIOR TO GETTING IT CHECKED, AGAIN THE CAR SEEMED TO BE RUNNING FINE. 2) THE CAR DIED WHILE DRIVING. I WAS ABLE TO SHIFT TO NEUTRAL AND RESTART THE VEHICLE. IT RAN RATHER ROUGH FOR SEVERAL MINUTES. IT THEN BEGAN TO RUN SMOOTHLY WITH THE CHECK ENGINE LIGHT ON. OVER THE NEXT SEVERAL DAYS THE CHECK ENGINE LIGHT CAME ON FOR SHORT PERIODS AND THEN WOULD GO OUT. 3) I TOOK IT INTO "VOLVO OF RICHARDSON". THEY DIAGNOSED THE INTERMITTENT CHECK ENGINE LIGHT AND RECOMMENDED THAT THE ELECTRONIC THROTTLE MODULE BE REPLACED BEFORE IT FAILED COMPLETELY. THEY TOLD ME THAT IT IS A MATTER OF TIME BEFORE IT FAILS, AND THAT COULD CREATE A DANGEROUS SITUATION. BUT WOULD ALMOST CERTAINLY ADD A TOWING BILL TO MY ALREADY STEEP ESTIMATE OF $1100.00. I ASKED THEM ABOUT A WARRANTY/RECALL. THEY TOLD ME THAT EVEN THOUGH THEY DO SEE THIS PROBLEM "FROM TIME TO TIME" THERE IS NO RECALL AND NO WARRANTY ON THE ONE THAT THEY PUT IN FOR ME IN MAY OF 2004, SINCE THAT WARRANTY WAS ONLY FOR TWELVE MONTHS. *NM

VEHICLE STALLS WITHOUT WARNING. IT HAS OCCURRED WHILE DRIVING AT DIFFERENT SPEEDS, ON STRAIGHT AWAYS, ON CORNERS AND WHEN COMING TO A STOP. THE CAR , ON OCCASION, WILL ATTEMPT TO LURCH FORWARD WHILE COMING TO A STOP WITH THE FOOT ON THE BRAKE. *NM

THE THROTTLE SURGES AT TIMES WITHOUT ME CHANGING THE THROTTLE PEDAL...ELECTRONIC THROTTLE BODY MAY BE BAD.... *NM

THE ENGINE ON OUR 2001 VOLVO XC PERIODICALLY BEGINS TO BUCK AND THEN GOES INTO LIMP HOME MODE WITH THE "REDUCED ENGINE PERFORMANCE" ERROR MESSAGE DISPLAYED. *NM

DT: 2001 VOLVO V70. B.VEHICLE INTERMITTENTLY STALLED AND LOST POWER WHEN SPEED WAS REDUCED. THIS WAS CAUSED BY A FAULTY THROTTLE BODY. *AK *NM

DT: 2001 VOLVO S60. THE CALLER STATED THE AIR FLOW METER WAS REPLACED AT THE COST $290.00. THIS STARTED ABOUT A YEAR AGO, ANDS HAPPENED 5-6 TIMES . THE CAR WILL LOSE POWER AND STALL. THE CHECK ENGINE LIGHT CAME ON. TOOK VEHICLE TO THE DEALER, AND THEY RAN A DIAGNOSTIC TEST, REPLACED AIR MASS METER. THE WORK WAS PERFORMED ON APRIL 5 2005, BY WC MOTOR COMP INC. THE CALLER HEARD ABOUT THE INVESTIGATION, AND I KNEW THAT THIS WAS WHAT WAS WRONG WITH VEHICLE. DID NOT CONTACT THE MANUFACTURER, BUT JUST CALLED NHTSA. *AK *NM

I HAVE A 2000 VOLVO S80 2.9 SEDAN. ABOUT ONE YEAR AGO, THE CAR STALLED AS I WAS DRIVING THE VEHICLE. THERE WAS NO WARNING SIGN IT SIMPLY LOST POWER AND STALLED. I WAS ABLE TO USE THE EMERGENCY BRAKE TO COME TO A STOP AND AVOID AND ACCIDENT (AT THE TIME I HAD A 4 YEAR OLD AND A 2 YEAR OLD IN THE CAR). THE INCIDENT OCCURRED CLOSE TO MY HOME, SO AFTER A BRIEF PERIOD, I WAS ABLE TO START THE CAR AGAIN AND GET IT HOME. THE NEXT DAY IT SEEMED FINE AND THE DEALERSHIP RECOMMENDED AN ENGINE CLEANER ADDITIVE. ABOUT SIX MONTH LATER THE SAME THING HAPPENED TO MY WIFE AFTER AND SHE WAS ALSO ALMOST IN AN ACCIDENT. SHE WERE ABLE GET THE CAR STARTED AND GET IT HOME. AFTER THAT THE CAR SEEMED TO SURGE FROM TIME TO TIME. THE DEALER TOLD ME IT WAS CALLED "SURGING" AND RECOMMENDED A $ 1,600.00 REPAIR JOB. I DECLINED. TODAY ONCE AGAIN, THE CAR, FOR NO REASON, STALLED. I BECAME AWARE THE OTHERS HAVE HAD THIS ISSUE. I AM SUBMITTING THIS COMPLAINT BECAUSE MY CONCERN IS THAT THE VEHICLE MAY NOT BE SAFE. *NM