VOLVO Complaints

MY 2001 VOLVO S80 DIED IN TRAFFIC AS I WAS LEAVING THE POST OFFICE IN TEXARKANA, TX. IT WOULD NOT RESTART AND I LET IT ROLL BACK TO TRY AND GET PARTIALLY OUT OF THE ROADWAY. IT WAS TOWED TO THE VOLVO DEALERSHIP IN SHREVEPORT, LA. THE SERVICE MANAGER CALLED AND TOLD ME IT WAS THE ELECTRONIC THROTTLE MODULATOR AND WOULD HAVE TO BE REPLACED. HE CALLED BACK LATER AND TOLD ME THE ELECTRONIC MODULE IN THE GAS PEDAL HAD A FAULT AND ALSO NEEDED TO BE REPLACED. IN TOTAL THE BILL WAS OVER $1500.00 I RESEARCHED ONLINE AND FOUND THAT THIS WAS A HIGH FAILURE RATE PART AND THAT CALIFORNIA HAD FILED A LAWSUIT TO FORCE VOLVO TO DO A RECALL AND ALSO REIMBURSE OWNERS WHO HAD ALREADY PAID TO HAVE THIS PROBLEM FIXED. I CALLED VOLVO AND TALKED TO DONNA, A CUSTOMER SERVICE REP, WHO SAID SHE WOULD TALK TO THE REGIONAL MANAGER TO SEE IS THERE WAS ANYTHING THEY COULD DO FOR ME. THE CAR WAS REPAIRED AND AFTER A WEEK OF PHONE CALLS BACK AND FORTH, OF COURSE VOLVO SAID THEY COULD DO NOTHING TO HELP ME WITH THE EXPENSE. *JB

DT: VEHICLE STALLED/DIED, AND LOST POWER DUE TO THROTTLE BODY FAILURE. *AK WHILE DRIVING THE CONSUMER NOTICED THAT THE VEHICLE WAS NOT HOLDING AT A CONSTANT SPEED. THIS OCCURRED WHETHER THE CONSUMER USED THE CRUISE CONTROL OR MANUALLY OPERATED THE ACCELERATOR PEDAL. THE CONSUMER CONTACTED THE DEALER WHO DETERMINED THAT EH PROBLEM WAS THE THROTTLE BODY. *NM

DT: THE VEHICLE STALLED/DIED, AND LOST POWER DUE TO THROTTLE BODY FAILURE. THE CONSUMER WAS INVOLVED IN SEVERAL NEAR MISSES. *AK *NM

DT: 2003 VOLVO S60. VEHICLE STALLED/LOST POWER DUE TO THROTTLE BODY FAILURE. *AK THE VEHICLE STALLED A TOTAL OF SIX TIMES WHILE THE CONSUMER WAS ON A ROAD TRIP. THE VEHICLE WAS TAKEN TO A REPAIR FACILITY BUT THEY DIDN'T HAVE THE PART TO REPAIR THE PROBLEM. *NM

DT: 2000 VOLVO S80. VEHICLE STALLED/DIED, AND LOST POWER. DEALERSHIP REPLACED THROTTLE BODY THREE TIMES. *AK *NM

DT: 1999 VOLVO S70. THE CONSUMER STATED THERE WAS AN INVESTIGATION OPEN FOR THE VEHICLE SPEED CONTROL. THE ELECTRONIC THROTTLE CONTROL HAD TO BE REPLACED ALTHOUGH THE VEHICLE DID NOT STALL. THIS HAPPENED APPROXIMATELY MARCH 26, 2004. THE CHECK ENGINE LIGHT CAME ON, BUT VEHICLE SEEMED TO BE RUNNING FINE. WHEN THE CONSUMER TOOK THE VEHICLE TO THE DEALER, THEY STATED IT WAS BECAUSE OF THE ELECTRONIC THROTTLE CONTROL. THE CONSUMER PAID FOR THE REPLACEMENT. THIS ONLY HAPPENED ONCE. *AK

DT: THE CONSUMER WAS EXPERIENCING ENGINE STALLING. THE DEALER REPLACED THE ELECTRONIC THROTTLE MODULE. *AK *JB

DT: CONTACT OWNED 2001 A VOLVO. HE COMPLAINED ABOUT THROTTLE BODY PROBLEM. THE VEHICLE WAS TAKEN TO THE DEALER TWICE WITH WHAT HE THOUGHT WAS A TRANSMISSION PROBLEM. THEY COULD NOT ADJUST THE TRANSMISSION. CURFRENTLY, THEY TOLD HIM THAT IT WA STHE THROTTLE BODY. TO REPLACE IT WOULD COST CONSUMER $800.00. HE ENDED UP PAYING $250.00 FOR THROTTLE BODY REPLACEMENT. WHEN HE DROVE THE CAR HOME IT SURGED BETWEEN SHIFTS CHANGES. HE CALLED THE DEALER BACK AND INFORMED THEM IT WAS DOING THE SAME THING. THEY SAID A TECHNICIAN NEEDED TO RIDE AROUND WITH HIM TO FIND THE PROBLEM. THE CONSUMER SAID THE PROBLEM WAS INTERMITTENT.*AK *JB

DT: VEHICLE STALLED/LOST POWER AND HESITATED. THROTTLE BODY MODULE FAILED AND WAS REPLACED. *AK *NM

DT: WHILE DRIVING ON A FREEWAY, THE VEHICLE SURGED. IT WAS IMPOSSIBLE TO CONTROL THE VEHICLE. CONSUMER E PULLED THE VEHICLE OFF OF THE ROAD AND CALLED THE DEALERSHIP, THEY TOLD HIM TO BRING THE VEHICLE IN THEY REPLACED THE ELECTRONIC FUEL REGULATOR. THIS OCCURRED IN SEPTEMBER 22, 2004. THIS HAS NOT HAPPENED SINCE, BUT HE CONSUMER WAS CONCERNED IT MAY HAPPEN AGAIN. THERE WAS CURRENTLY AN INVESTIGATION OPEN REGARDING THIS PROBLEM, PE05041.*AK *JB