VOLVO Complaints
View complaints related to VOLVO. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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1996 VOLVO 850- SAINT LOUIS, MO
VEHICLE WAS PARKED IN THE GARAGE, ONCE THE CONSUMER TRIED TO START IT, IT WOULD NOT START. THE AUTOMOBILE CLUB CAME AND JUMPED THE VEHICLE. CONSUMER PROCEEDED TO THE DEALER, AND WAS TOLD THE BATTERY NEEDED TO BE REPLACED, AND IT WAS REPLACED. CONSUMER RETRIEVED THE VEHICLE, AND THE PROBLEM OF STARTING THE VEHICLE RECURRED. AUTOMOBLE CLUB CAME AGAIN, AND THE CONSUMER WAS TOLD THE ALTERNATOR WAS DEFECTIVE.*AK *JB
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
1995 VOLVO 850- BAKERSFIELD, CA
DT: RECEIVED MANUFACTURER'S RECALL S139032105, TOOK VEHICLE TO DEALER FOR RECALL REPAIRS. AFTER AN EMISSION TEST WAS DONE VEHICLE DID NOT PASS IT. VEHICLE WAS TAKEN BACK TO DEALER FOR A CHECK UP. THE DEALER SAID THAT PART FOR THE EMISSION WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER STATED THE SAME THING. THIS WAS DONE ON JULY 18, 2005. CONSUMER BELIEVED THIS PART SHOULD BE INCLUDED IN THE RECALL BECAUSE IT WAS RELATED TO THE DEFECTIVE PART MENTIONED IN THE RECALL. *AK
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2000 VOLVO S80- SANTA MONICA, CA
ELECTRONIC THROTTLE SYSTEM THE PROBLEM IS NOT BEING HANDLED RESPONSIBLY AND THE DEALERS USE INTIMIDATION AND THEN BULLY THEIR CLIENTS INTO PAYING FOR OTHER SERVICES. THEY REFUSE TO ADDRESS THIS LIFE THREATENING ISSUE. THEY ARE WITHHOLDING VALUABLE INFORMATION. I OWN BOTH VOLVO S70 AND S80 AND THEY HAVE SHUT DOWN IN HIGHWAY TRAFFIC. *THIS IS A DIRECT QUOTE I RECEIVED FROM A MASTER VOLVO MECHANIC WHEN I POSTED A QUESTION CONCERNING ELECTRONIC THROTTLE SYSTEM. " YOUR ETS LIGHT IS A LITTLE MORE SEVERE THEN THAT THIS IS A VERY COMMON PROBLEM THE MANUFACTURE KNOWS THIS AND WILL NOT STAND BEHIND PROBLEM . HOWEVER THE PROBLEM IS THE THROTTLE UNIT, IT HAS A MALFUNCTION AND NEEDS TO BE REPLACED THE DEALER WILL PROBABLY TELL YOU IT NEEDS A DOWNLOAD,THAT IS UNFORTUNATELY ONLY GOING TO FIX PROBLEM FOR A SHORT WHILE.". *NM
Source: NHTSA WEB SITE -
1994 VOLVO 850- WEYBRIDGE, VT
DT: WHILE HE WAS IN A PARKING LOT THE FRONT PASSENGER WHEEL FELL OFF. THE BOLTS THAT HELD THE FRONT ASSEMBLY BROKE OFF, AND THE AXLE BROKE. DEALER SAID HE SAW THIS PROBLEM BEFORE. ANOTHER DEALER SAID THEY NEVER HEARD OF THIS PROBLEM, AND GAVE HIM THEIR PHONE NUMBER. MANUFACTURER HAS NOT BEEN CONTACTED YET. *AK
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 VOLVO S80- CHARLOTTE, NC
I WAS DRIVING ON A HIGHWAY WITHIN THE DESIGNATED 70 MILE LIMIT WHEN THE STEERING WHEEL BEGAN TO SHAKE AND THE CAR SPUN OUT OF CONTROL. IT SWERVED TO THE RIGHT AND LEFT AND LUCKILY THERE WAS NO TRAFFIC, OR A TRAGIC ACCIDENT COULD HAVE OCCURRED, SINCE MY TWO CHILDREN WERE IN THE CAR. I LANDED IN A DITCH. THE DRIVING CONDITIONS WERE SUNNY AND THE ROAD WAS CLEAR OF DEBRIS. THE DEALERSHIP REPAIRED A LOOSE GRAVE SHIELD, WHICH THEY SAID WAS CAUSED BY SOMETHING HITTING THE CAR, ALTHOUGH THE ROAD WAS CLEAR OF DEBRIS AT THE TIME OF THE ACCIDENT. I TOLD THEM THAT THERE WAS A RECALL ON YOUR SIGHT FOR S80 2004 VOLVOS, BUT THEY SAID MY VIN WASN'T PART OF THAT RECALL. WHILE THEY REPLACED THE GRAVE SHIELD AND COMMENTED THAT NO DAMAGE WAS NOTED THEY SAID THAT SOMETHING HAD "KNOCKED IT LOOSE" AND THAT MAY HAVE CAUSED THE STEERING WHEEL TO SHAKE OUT OF CONTROL. SINCE WHAT HAPPENED WAS RELATED TO THE SHAKY STEERING WHEEL, I AM CONCERNED THAT THE PROBLEM MIGHT REOCCUR AND I AM AFRAID TO DRIVE THIS CAR, EVEN THOUGHT THE VIN IS NOT PART OF THE RECALL. PLEASE ADVISE. *NM
Source: NHTSA WEB SITE -
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1993 VOLVO 240- ATLANTA, GA
DT: CONSUMER STATED THAT A VEHICLE SHE WAS ABOUT TO PURCHASE HAD ODOMETER FRAUD INVOLVED. THE VEHICLE WAS 1993 VOLVO WAGON 240. THE CONSUMER WAS CONSIDERING PURCHASING THIS VEHICLE RAN A CAR FAX ON THE VOLVO. THE CAR FAX SHOWED THAT THE MILEAGE WAS INCREASING. THE ACTUAL MILEAGE WAS INCREASING AND CONSISTENT, COULD TELL THROUGH THE DMV RECORDS. THE LAST MILEAGE SHOWN WAS ON JULY 30, 2004 WITH THE GEORGIA INSPECTION STATION FOR AN EMISSION TEST, THE MILEAGE WAS 298,106 MILES. THE CONSUMER IS POINTING OUT THAT THIS WAS NOT A CLERICAL ACCIDENT. THE CONSUMER HAD A MECHANIC LOOK AT THE CAR AND THE MILEAGE, THE MILEAGE WAS SHOWING AS 156,820 MILES. THERE WAS AN INDIVIDUAL THAT WAS ADVERTISING THIS CAR FOR SALE IN THE LOCAL PAPER CLASSIFIEDS ON THE INTERNET. THE EXACT WEB ADDRESS IS AJCCARS.COM THE CONSUMER HAS THE NAME AND CELL PHONE NUMBER OF THE INDIVIDUAL WHO IS TRYING TO SALE THE CAR. THE CONSUMER ALSO HAS A KEY TO THE CAR IN HER POSSESSION. THE POLICE HAVE NOT BEEN CONTACTED BY THE CONSUMER AT THIS POINT. ALL THE CONSUMER HAS ABOUT THE VEHICLE IS THE VIN NUMBER. THE CONSUMER ALSO HAS A RECEIPT FROM HER MECHANIC WITH THE 156,820 MILES ON IT. ALTHOUGH, THE CONSUMER IS REPORTING THIS, THERE IS NOT ANY MORE INFORMATION THAT CAN BE PROVIDED BY THE CONSUMER.*AK
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2000 VOLVO C70 CONVERTIBLE- FOX ISLAND , WA
1. DRIVING ON HIGHWAY 16 - UPHILL SLOPE, HEAVY TRAFFIC. 2. SPEED DROPPED FROM 60 TO 30 MPH - NO WARNING. CAR REMAINED VERY SLUGGISH. WARNING FOR ELECTRONIC THROTTLE CONTROL CAME ON. PUT FLASHERS ON, MOVED TO RIGHT LANE AT 30 MPH. CLOSE CALL TO AN ACCIIDENT. 3. HAD CAR TOWED TO VOLVO DEALER. ELECTRONIC MODULE REPLACED.
Source: NHTSA WEB SITE -
2004 VOLVO S40- BROOMFIELD, CO
DURING A FRONTAL DRIVERS SIDE CRASH THE DRIVERS SIDE AIRBAG DID NOT DEPLOY CAUSING INJURY TO THE DRIVER. HOWEVER THE PASSENGER SIDE AIRBAG DID DEPLOY, BUT NO PASSENGERS WERE PRESENT AT THE TIME OF THE ACCIDENT. THE IMPACT OF THE CRASH WAS MOSTLY DRIVERS SIDE. I ALSO BELIEVE THE BRAKING SYSTEM FAILED SINCE MY CAR FAILED TO SLOW LIKE A CAR SHOULD DURING BRAKING.
Source: NHTSA WEB SITE -
2000 VOLVO S80- WILLIAMSTON, SC
CAR HAS SHUT OFF 6-8 TIMES WHILE DRIVING. THE MAJORITY OF TIMES HAVE BEEN ON THE INTERSTATE IN RUSH HOUR. THE FIRST FEW TIMES THIS HAPPENED THE CAR WOULD "SURGE" AND THE LIGHTS INSIDE WOULD FLICKER BEFORE THE REDUCED PERFORMANCE LIGHT CAME ON AND THE CAR COMPLETELY SHUT DOWN. EACH TIME IT HAS TAKEN LONGER TO GET THE CAR TO START BACK UP. THE CAR WOULD TURN OVER AND THEN IMMEDIATELY CHOKE DOWN. THE LAST INCIDENT HAPPENED WITHOUT WARNING WHILE DRIVING 80 ON THE INTERSTATE AT 5:30PM ON A WEEKDAY. NOW, THE CAR WILL TURN OVER, BUT WILL NOT STAY CRANKED. I HAVE MADE THREE PAYMENTS ON THIS CAR AND HAVE NOT DRIVEN IT FOR TWO MONTHS FOR FEAR THAT I WILL BE KILLED OR STRANDED.
Source: NHTSA WEB SITE -
2000 VOLVO V70- SHARON, MA
DRIVING ALONG 495 HEADING WEST IN FAST LANE AT ABOUT 65 MPH. ETC LIGHT CAME ON. I STARTED MOVING OVER TO BREAKDOWN LANE AND STOPED. HAD TO PUT THE CAR IN NEUTRAL AS ENGINE WAS SURGING. SHUT OFF ENGINE. LOOKED UP ETC IN MANUAL WHICH SAID "SHUT OFF ENGINE THEN RESTART. AFTER RESTARTING, ENGINE WAS SURGING. TACHOMETER GOING UP AND DOWN. SWITCHED OFF ENGINE. OPENED HOOD TO LOOK FOR LOOSE WIRE, CONNECTOR OR BLOWN ETC FUSE. SAW NO LOOSE WIRES OR CONNECTORS. IDENTIFIED FUSE. REMOVED FUSE, FUSE LOOKED FINE. REPLACED SAME FUSE. TRIED ENGINE, PROBLEM DISAPEARED!
Source: NHTSA WEB SITE