VOLVO Complaints
View complaints related to VOLVO. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2000 VOLVO S70- ALEXANDRIA, NC
WELL, I'VE ALSO JOINED THE ETS CLUB AT ABOUT 60,000 MILES ON MY S70, 2000, TO THE TUNE OF $860 BUCKS! IT HAPPENED AT THE MOST INOPPORTUNE TIME. WHILE CRUISING SOUTH ON I-95, JUNE 6TH, CAR STARTED TO RUN LIKE IT HAD WATER IN THE GAS. AFTER ABOUT AN HOUR OR SO OF THAT, THE ETS WARNING LIGHT COMES ON, SO I CHECK THE OWNER'S MANUAL, AND IT SAYS TO TURN OFF THE CAR, AND RESTART, AND IF THE LIGHT COMES BACK ON, (YOU'RE IN DEEP DOO-DOO) THEN HEAD FOR A VOLVO DEALER. WELL, IT DID COME BACK ON AND ABOUT AN HOUR LATER, THE CAR GOES INTO THE "LIMP-HOME" MODE OF ABOUT 40 MPH. FORTUNATELY WE WERE ABLE TO "LIMP" INTO WILMINGTON, NC, AND LUCKILY, PARKWAY VOLVO WAS ONLY ABOUT ONE-HALF MILE FROM THE COMFORT INN, WHERE WE CRASHED FOR THE EVENING. PARKWAY VOLVO WAS ABLE TO GET TO MY CAR THE VERY NEXT DAY, REPLACED THE ETS MODULE, AND TO DATE (23 JUN 05) THE CAR RUNS LIKE NEW. THE CUSTOMER SERVICE AND TECHNICAL SKILL OF THE SERVICE MANAGER (BRENT WELLS) ARE SUBERB!!! FORTUNATLEY, I ASKED FOR THE OLD ETS UNIT AND HAVE SINCE LEARNED THAT DON WILSON MIGHT TO HAVE IT. I'M SENDING HIM AN EMAIL ([email protected]) TO SEE IF HE STILL WANTS THEM FOR TESTING). I'M ALSO FILING A COMPLAINT AND WILL SUPPORT A "CLASS ACTION LAWSUIT" ANY WAY POSSIBLE. IT'S UNBELIEVABLE THAT VOLVO WON'T STEP UP TO THE PLATE AND TAKE RESPONSIBILITY FOR THIS "DEFECT"..... DEFECTIVE UNIT HAS THESE MARKINGS: MARELLI, 110541F2A, 00W080201; 9188793; 65CFM2; AH.0082030.K. NOTE: THE BOX THAT THE NEW ONE CAME IS IS MARKED: VOLVO 8644347 "MADE IN ITALY"
Source: NHTSA WEB SITE -
1996 VOLVO 850- BATON ROUGE, LA
ABS CONTROL UNIT FAILURE ON 96 VOLVO 850 WITH JUST OVER 60,000 MILES ON IT. ABS LIGHT COMES ON DUE TO FAILURE IN UNIT. FAILURE IS A RESULT OF CRACKS THAT DEVELOP IN CIRCUIT BOARD. ABS FAILS & IS NO LONGER OPERABLE LEADING TO HAZARDOUS BRAKING CONDITION. THIS IS A COMMON & WELL KNOWN ISSUE ON 850 VOLVO'S. INTERNET MESSAGE BOARDS AND VOLVO REPAIR SPECIALISTS AND MEMBERS OF VOLVO COMMUNITY ALL KNOW THAT ABS LIGHT COMING ON MEANS 90% CHANCE TOTAL FAILURE OF UNIT IS INVOLVED. REPAIR COST IS PROHIBITIVE. REPLACEMENT OF DEFECTIVE UNIT IS $650 TO $900.00.
Source: NHTSA WEB SITE -
2001 VOLVO V70XC- ANN ARBOR, MI
(1) MY WIFE WAS DRIVING ABOUT 25 MPH ON A SUNNY AND MILD DAY. (2) THE VEHICLE, SUDDENLY AND WITHOUT WARNING, LOST ITS POWER STEERING. THE MESSAGE CENTER READ "ELECTRICAL FAILURE, SERVICE REQUIRED." CONSEQUENTLY, MY WIFE COULD HARDLY STEER THE VEHICLE. DUE TO THE LOW SPEED AND STRAIGHT ROAD, MY WIFE WAS ABLE TO STOP THE VEHICLE WITHOUT INCIDENT. (3) THE VEHICLE WAS TOWED TO A DEALERSHIP WHERE A DIAGNOSIS IS PENDING. THE TOW OPERATOR OPENED THE HOOD TO FIND THE FEAD BELT LYING IN THE ENGINE COMPARTMENT. IT WAS NOT BROKEN, BUT HAD MANAGED TO SLIP OFF A PULLEY.
Source: NHTSA WEB SITE -
1999 VOLVO V70- RESTON, VA
I HAD MY TROTTLE UNIT, PCV SYSTEM REPLACED TWICE ON MY 1999 VOLVO V70, ONCE UNDER WARRANTY AND AGAIN 35000 MILES LATER AT MY EXPENSE ($1041.91). I HAVE SUBSEQUENTLY LEARNED THAT THIS IS A PERVASIVE PROBLEM WITH THESE MODEL VOLVO CARS FROM YEARS 1999 THROUGH 2001. AN ARTICLE IN THE LAS ANGELOS TIMES DATED MAY 3, 2005 STATES THAT BETWEEN 21 AND 94% OF THESE UNITS FAIL WITHIN THE FIRST 100,000 MILES. VOLVO NA REFUCES TO RECALL THESE UNITS APPARENTLY, ACCORDING TO THE ARTICLE, REPLACING SOME UNITS UNDER A SILENT EXTENDED WARRANTY PROGRAM. I AM REQUESTING YOUR ORGANIZATION TO INVESTIGATE THIS MATTER AND, IF FOUND THAT THE MAJORITY OF THESE UNITS FAIL WITHIN THE TIME PERIOD SPECIFIED, YOU MANDATE THAT VOLVO NA RECALL THESE UNITS. AS SUCH, THOSE OF US WHO HAVE ALREADY PAID TO HAVE THEM REPLACED CAN RECEIVE A FULL REFUND FOR THE REPAIR.
Source: NHTSA WEB SITE -
1999 VOLVO S70- EAST GREENWICH, RI
I WAS INVOLVED IN A HEAD ON COLLISION. THE AIRBAG FAILED TO DEPLOY RESULTING IN INJURIES FROM HITTING STEERING WHEEL. VEHICLE TOTAL LOSS, BROKEN MOTOR MOUNTS, AIRBAG FAILURE
Source: NHTSA WEB SITE -
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2000 VOLVO S70- BIRMINGHAM, AL
2000 S70 - MULTIPLE REPAIRS AND MULTIPLE RECURRING INCIDENTS OF THIS SAME PROBLEM! CHECK ENGINE LIGHT COMES ON, ENGINE RUNS ROUGH, TACH BOUNCES AND POWER DEMINISHES BECOMING A SEVER HAZARD IN HIGH SPEED TRAFFIC. DEALER FOUND THE PROBLEM TO BE "KNOWN ISSUES" WITH THE ELECTRONIC AIR MASS AND THROTTLE SYSTEMS. REPLACED TWICE WHILE UNDER WARRANTY, EXTENDED WARRANTY DENIED, SHORTLY OUT OF WARRANTY AND PROBLEM RETURNS AGAIN. DEALERSHIP NOR VOLVO WILL TAKE ANY CORRECTIVE ACTION ON >$1000 REPAIR (WHICH ACCORDING TO THE SERVICE TECH IS ALMOST GUARANTEED TO RETURN). THIS IS MY THIRD VOLVO, AND CERTAINLY MY LAST.
Source: NHTSA WEB SITE -
2004 VOLVO S40- SOMERVILLE, MA
2004 VOLVO S40 EXPERIENCING PROBLEMS WITH THE REAR TAIL LIGHT ASSEMBLY. *MR THE LEFT REAR TAIL LIGHT ASSEMBLY WAS INTERMITTENT. AT NIGHT THERE WOULD BE NO REAR TAIL LIGHTS. THE RIGHT FRONT PARK LIGHT AND THE YELLOW SIDE MARKER LIGHT HAD GONE OUT AS WELL. THE DEALER REPLACED THE CEM. THE VEHICLE'S BATTERY LASTED 8 MONTHS. *SC
Source: CONSUMER LETTER -
2005 VOLVO S40N- PLANO, TX
2005 VOLVO S40 HAS A WIDE METAL JOINT/BAND ABUTTING THE REAR GLASS PANE AND THE ROOF ON EITHER SIDE OF THE CAR. THIS OBSTRUCTS THE DRIVER'S VIEW OF APPROACHING REAR TRAFFIC.*MR *NM
Source: CONSUMER LETTER -
2005 VOLVO S60- BRIDGEVILLE, PA
BLOWN TIRE. THIS VEHICLE HAS A HISTORY OF BLOWN TIRES WITH THE OEM PIRELLI P-ZERO'S AS EVIDENCED BY THIS POLL WHICH SHOWS THAT ROUGHLY 50% OF OWNERS WITH 18" RIMS HAD AT LEAST ONE BLOWN TIRE - WHICH FOR ME, AT HIGHWAY SPEED WAS VERY DANGEROUS. HTTP://FORUMS.SWEDESPEED.COM/ZEROTHREAD?ID=38570
Source: NHTSA WEB SITE -
1999 VOLVO S70- PLACENTIA, CA
DT:CONSUMER SAYS THAT THE SRS LIGHT CAME ON AND STAYED ON. CONSUMER TOOK VEHICLE TO VOLVO, AND THEY SAID IT NEEDED A NEW AIR BAG. CONSUMER'S VEHICLE WAS HIT IN THE REAR. ONCE THE VEHICLE WAS OUT OF GARAGE THE AIRBAG LIGHT WAS ON. CONSUMER TOOK IT TO ANOTHER DEALER TO HAVE IT CHECKED; THE DEALER SAID THAT THE SRS CONTROL MODULE HAD AN INTERNAL FAULT. THE DEALER ORDERED THE NEEDED PART, AND IS NOW IN THE PROCESS OF REPAIRING THE PROBLEM. CONSUMER'S WARRANTY EXPIRED, AND CONSUMER MUST PAY FOR REPAIRS $522. *AK
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE