VOLVO Complaints
View complaints related to VOLVO. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
-
2005 VOLVO S40N- ANN ARBOR, MI
THE CONSUMER STATED THAT THE DISTANCE BETWEEN THE BRAKE PEDAL AND THE TUNNEL WAS 5.1 INCHES WHICH DID NOT LEAVE ENOUGH ROOM FOR HIS FOOT TO MANEUVER. THE CONSUMER FELT THAT THIS WAS A DESIGN DEFECT. *AK (VOLVO S40 2005) *SC *JB
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 VOLVO 780- RAMONA, CA
THE SELF CANCELING TURN SIGNALS DON'T FUNCTION SAFELY DURING TURNING MANEUVERS. *NM STATIONARY SPLASH GUARD MOUNTED OVER THE STEERING TIRES BLOCKED SAFE ACCESS TO THE OUTER WINDSHIELD AND PROHIBITED WINDSHIELD CLEANING. IT TOOK 95 POUNDS OF FORCE TO PRESS THE CLUTCH PEDAL. THE GEARSHIFT STICK WAS MOUNTED TOO FAR TO THE RIGHT AND TO FAR TOO THE REAR, RELATIVE TO THE LOCATION OF THE DRIVER'S SEAT. THE DRIVER'S SEAT IS MOUNTED TOO FAR FORWARD. THE RIGHT FRONT POWER REARVIEW MIRRORS WERE NOT MOUNTED SECURELY IN THEIR HOUSINGS AND AS A RESULT THEY VIBRATE. THE HIGH BEAM INDICATOR LIGHT IS LOCATED AT THE BOTTOM EDGE OF THE INSTRUMENT PANEL. WITH THE TILT STEERING COLUMN THE LIGHT WAS HIDDEN BEHIND THE HUB OF THE STEERING WHEEL. THE DOOR STEPS ARE HIGHER AND FARTHER APART WHICH STRAINS THE DRIVER'S KNEES AND MAKES ENTRY AND EXT FROM THE CAB MORE DIFFICULT. (VOLVO VNL-780 DIESEL). *NM
Source: CONSUMER LETTER -
2000 VOLVO S80- JONESBORO, AR
CONSUMER WAS DRIVING AT APPROXIMATELY 60 MPH AND VEHICLE SLOWED DOWN. THE DASHBOARD INDICATED TO STOP SAFELY AND RESTART. ANOTHER MESSAGE CAME ON STATING ENGINE SERVICE REQUIRED. CONSUMER DROVE THE VEHICLE TO THE DEALERSHIP TO HAVE IT SERVICED. DEALER REPLACED THE THROTTLE UNIT, AND DOWN LOADED SOFTWARE.*AK..........*AK
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
1997 VOLVO 850- PARK RIDGE, IL
I WAS DRIVING TO WORK, 7:30 A.M., CLEAR SUNNY COLD DAY. TRAVELING 55 MPH ON I 190 EXTENSION NEAR O'HARE AIRPORT IN CHGO. THE SRS LIGHT CAME ON MY DASHBOARD (WHICH I'VE NEVER SEEN BEFORE) AND AN INSTANT LATER THE PASSENGER SIDE AIRBAG EXPLODED OUT OF THE DASHBOARD. IT RIPPED APART THE DASHBOARD, AND CRACKED THE WINDSHIELD COMPLETELY ACROSS. I PULLED OVER TO THE RIGHT SHOULDER, TURNED THE CAR OFF AND QUICKLY GOT OUT. THE FUMES AND DUST FROM THE AIRBAG WERE TERRIBLE. ALTHOUGH DRIVE-ABLE, I HAD THE CAR TOWED TO THE VOLVO OF LISLE, IL DEALER SINCE IT SEEMED TO ME TO BE AN OBVIOUS MANUFACTURER'S DEFECT. NO CRASH, NO ACCIDENT, NO COLLISION, AND A SPLIT SECOND WARNING.*AK THE DEALER REPS HAVE HAD MY CAR FOR 3 WEEKS. THE DEALER INITIALLY SAID THAT THEY COULD FIND NO REASON FOR THE DEPLOYMENT, BUT WOULDN'T BEGIN ANY REPAIR UNLESS I/MY INSURER PAID THE BILL. I WAS IN TOUCH WITH VOLVO OF N.A. WITHIN 24 HOURS. THEY INDICATED THAT THEY WOULD SEND OUT AN ENGINEER TO INVESTIGATE. TO DATE, I'VE NOT GOTTEN A REPORT OR AN ANSWER ON THE STATUS OF THIS INVESTIGATION, MY CAR SITS UNREPAIRED AT THE DEALER, AND I'M ON WEEK 3 WITH A RENTAL CAR THAT I FEEL THEY NEED TO PAY FOR AS WELL. I COULD REALLY USE AN ADVOCATE HERE---I'M GETTING A RUN-AROUND.
Source: NHTSA WEB SITE -
2000 VOLVO V70XC- PLYMOUTH, VT
AFTER A CHANGE OF OIL AT THE DEALERSHIP I DROVE 168 MILES. WHEN I TRIED TO START THE CAR THE OIL WARNING LIGHT WENT ON. I TRIED TO CHECK THE OIL LEVEL AND A BURST OF OIL CAME OUT OF THE STICK PIT. I HAD THE CAR TOWED BACK TO THE DEALER. *AK WE WAITED THREE WEEKS FOR A PART TO REPLACE THE TURBO, BUT THE MECHANIC COULDN'T FIND OIL PRESSURE. NOW THEY ARE ASKING FOR 2,700 DOLLARS TO OPEN THE ENGINE AND SEE WHAT IS THE PROBLEM OR 6 THOUSAND TO REPLACE THE ENGINE. I HAD THE WARNING LIGHT ON TWO TIMES BEFORE, FIRST TIME I PAID TO REPLACE SOME SEALERS, THE SECOND TIME THEY COULDN'T FIND THE PROBLEM. (I COMPLAINED ABOUT HAVING TO ADD OIL) THEIR ANSWER WAS THAT AFTER 100,000 MILES IS CONSIDERED NORMAL.
Source: NHTSA WEB SITE -
-
2001 VOLVO V70XC- PRINCETON, MA
FAILURE OF ELECTRONIC THROTTLE MODULE ON VOLVO 2001 XC V70. THE ELECTRONIC MODULE CONTROLS THE THROTTLE. THE FAILURE OF THIS ELECTRONIC AT A HIGH RATE OF SPEED CAN CAUSE IMMEDIATE LOSS OF POWER OR A SURGE IN POWER RESULTING IN A POSSIBLE ACCIDENT. THIS PROBLEM APPEARS TO BE PREVALENT IN VOLVO CARS. THE RESOLUTION IS EXPENSIVE ($1K). I AM SURPRISED THAT A RECALL WAS NOT MADE FOR THIS FAULTY COMPONENT WHICH HAS SAFETY CONSEQUENCES.*AK
Source: NHTSA WEB SITE -
2004 VOLVO XC70- ROYAL PALM BEACH, FL
SINCE THE PURCHASE IN AUGUST 2003, MY C70 CONVERTIBLE HAS TURNING PROBLEMS AND I CAN'T SAFELY MAKE A U-TURN IN TRAFFIC OR PARK IN A PARKING SPACE. THE WHEEL TURNS ONLY TO A CERTAIN POINT AND THEN STOPS. THE INCOMPETENT VOLVO SERVICE DEPT. HAS SAID THAT I NEED MY "STOPS" ADJUSTED - WHY WOULD THEY BE THERE IN THE FIRST PLACE? I BRING THE CAR IN FOR SERVICE AND THEY DO SOME MEANINGLESS SERVICE AND THE STEERING IS TEMPORARILY FIXED FOR A SHORT PERIOD OF TIME. WHEN I BROUGHT IT IN TO SERVICE ANOTHER TIME, THEY TOLD ME MY TIRES WERE THE WRONG SIZE - IT'S THE TIRES THAT VOLVO PUT ON THE CAR, NOT ME. THE STEERING WHEEL SHAKES SIGNIFICANTLY BETWEEN 30-45 MPH AND, AGAIN, THEY TOLD ME IT'S THE TIRES. THE AUTO-DIM MIRROR DOES NOT DIM SINCE I LEASED THE VEHICLE AND VOLVO SERVICE TOLD ME THAT IT ONLY WORKS WHEN HEADLIGHTS FROM ONCOMING TRAFFIC HITS THE SENSOR. WHAT???? I HAVE LITERALLY BEEN BLINDED BY TRAFFIC BEHIND ME THAT I PULL OVER TO THE SIDE OF THE ROAD UNTIL THEY PASS. THE MIRROR DOES NOT WORK AND IS CAUSING ME NOT TO DRIVE AT NIGHT FOR MY OWN SAFETY. VOLVO HAS PRODUCED AN UNSAFE VEHICLE AND WILL NOT TAKE RESPONSIBILITY FOR IT. I TAKE MY LIFE IN MY HANDS EVERY TIME I GET INTO THE VEHICLE. I KNOW OTHER VOLVO OWNERS THAT ARE EXPERIENCING THE STEERING WHEEL SHAKING PROBLEM AND THEY ARE NOT GETTING SATISFACTION. I HAVE ALSO TALKED OTHER PEOPLE AND ADVISED THEM NOT TO LEASE OR PURCHASE THIS C70 CONVERTIBLE. MY CAR IS 18 MONTHS OLD AND I HAVE ONLY 12000 MILES ON IT BECAUSE I AM FRIGHTENED TO DRIVE IT. *JB
Source: NHTSA WEB SITE -
1997 VOLVO 960- WAKEFIELD, MA
DRIVER SIDE SEAT BELT WILL NOT RETRACT OUT OF THE RETRACTOR. THIS C LEAVES THE DRIVER WITHOUT ANY RESTRAINT IF INVOLVED IN A CRASH. DEALER WAS NOTIFIED.*AK
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 VOLVO XC70- ANNANDALE, NJ
THERE WERE TRANSMISSION, ACCELERATION, DECELERATION AND DRASTIC LURCHING PROBLEMS THAT HAD BEEN OCCURRING FOR THE PAST 14 MONTHS. *BF THE LURCHING PROBLEM WAS NOT DUPLICATED. THE PROBLEM WOULD OCCUR IN PARKING LOTS WHEN THE CONSUMER FOOT WAS REMOVED FROM THE BRAKE AND PRIOR TO TOUCHING THE ACCELERATOR. THE STICK SHIFT WOULD LOCK AS WELL. *SC THERE WAS A RE-OCCURRING SQUEAK IN THE STEERING. *JB
Source: CONSUMER LETTER -
1998 VOLVO V70XC- ARLINGTON, VA
I HAVE A 1998 VOLVO V70 XC. THE SRS LIGHT KEEPS COMING ON- I HAVE IT TESTED AND 2 OR 3 TIMES I WAS TOLD EVERYTHING CHECKS OUT OK IT JUST NEEDS TO BE RESET BUT WITHIN A FEW DAYS OR WEEKS IT IS BACK ON AGAIN. OTHER TIMES THE SENSOR CODES INDICATED THE REAR SEAT BELT SENSOR WAS BAD, THE DRIVERS ENTIRE SEATBELT MECHANISM WAS BAD AND THEY WERE REPLACED. BUT AGAIN THE LIGHT COMES BACK ON WITHIN A SHORT PERIOD OF TIME. MY UNDERSTANDING IS THAT IF THE SRS LIGHT IS ON THE AIRBAGS WILL NOT DEPLOY - IS THIS CORRECT? I HAVE BEEN TOLD IT MAY BE THAT THE MAIN COMPUTER FOR THE AIRBAG SYSTEM THAT IS BAD. IF THAT IS THE CASE, IS IT POSSIBLE THAT ALL FO THE OTHER ERROR CODES /REPLACEMENTS WERE INCORRECT/UNNECESSARY? I HAVE BEEN TOLD BY MY MECHANIC THAT HE HAS HA A LOT OF SIMILAR PROBLEMS WITH VOLVOS ESPECIALLY V70 IN THIS MODEL YEAR RANGE, BUT THAT THERE HAS BEEN NO RECALL.*AK
Source: NHTSA WEB SITE