VOLVO Complaints

I PURCHASED A 2002 S-60 AWD IN THE FALL OF 2002, LESS THAN 90 DAYS LATER I DEVELOPED A VIBRATION. THE DEALER COULD FIND NOTHING WRONG. I TOOK IT TO A REPUTABLE TIRE DEALER AND HAD AN ALIGNMENT AS WELL AS THE PIRELLI TIRES BALANCED. I HAVE HAD THE VEHICLE ALIGNED TWICE SINCE PURCHASE. I HAVE HAD THE TIRES BALANCED APPROX. 10 TIMES. I HAVE HAD TWO BLOW-OUTS, DESTROYING ONE WHEEL. BOTH BLOW-OUTS REQUIRED A NEW TIRE. DURING ALL OF THIS THE VIBRATION COULD NOT BE CORRECTED BY EITHER THE LOCAL TIRE COMPANY NOR THE DEALER. I WAS INSTRUCTED TO PURCHASE NEW TIRES AS ONE OF THE PIRELLIS HAD SIDEWALL SEPARATION AND ONE HAD A BUBBLE, THE OTHER TWO TIRES WERE RELATIVELY NEW AS I HAD TO PURCHASE THEM AFTER THE BLOW-OUTS, MY VEHICLE HAD LESS THAN 20,000 MILES. I REPLACED THE PIRELLI TIRES WITH TOP OF THE LINE NOKIANS, THE VIBRATION WAS STILL THERE. I WAS THEN TOLD MY PROBLEM WAS THE NEW TIRES!! I'M CURRENTLY USING A LOANER S-60 AND DO NOT HAVE FINAL RESULTS YET.*AK

VOLVO THROTTLE CONTROL MODULE FAILURE.THIS CAUSES THE CAR TO RACE,IDLE INCORRECTLY AND ULTIMATELY STOP WHILE DRIVING.DEALERSHIPS EVEN SAY THAT THE ORIGINAL MODULE WAS NOT DESIGNED CORRECTLY AND THAT VOLVO SHOULD PAY FOR THE $850.00 IT COSTS TO REPLACE.PLEASE HELP. THIS IS A BIG PROBLEM THAT THOUSANDS HAVE AND OR WILL HAVE.IT IS A VERY DANGEROUS PROBLEM WHEN THE CAR JUST STOPS RUNNING IN THE MIDDLE OF THE HIGHWAY WITH NO POWER AND WILL NOT RESTART. MY VOLVO S70 ONLY HAS 48,000 MILES AND MANY OTHERS ARE HAVING THE SAME PROBLEM. THANK YOU. *AK

1999 VOLVO S70 ETS LIGHT COMING ON DUE TO FAULTY MANUFACTURING OF THE ELECTRONIC THROTTLE MODULE. THIS IS HAPENING ON THOUSANDS OF VOLVOS AND CAUSES UNSAFE DRIVING CONDITIONS DUE TO THE ACCELERATOR NOT WORKING PROPERLY AND CAUSES THE CAR TO STALL INTERMITTENTLY. VOLVO WILL NOT TAKE RESPONSIBILITY AND CHARGES FOR THE REPAIR.*AK

2000 VOLVO ("V") S40.ON BELOW DATE I EXIT. HWY AFTER DRIVING NORMAL&WITHIN SPEED LIMIT&PARK AT A GAS PUMP.I WAS AT PUMP FOR 30 SEC. WHEN I HEARD "BANG", "POP", "HISS",& FRONT PASSENGER SIDE OF CAR DIPPED DOWN.TIRE HAD GONE FLAT IN 2 SECONDS.I & EMPLOYEES TRIED TO CHANGE TIRE. WE COULD NOT PULL TIRE FREE. COIL AROUND STRUT SNAPPED&WHEN UNWINDING (I ASSUME), COIL WENT THROUGH ONE SIDE OF BACK OF TIRE & CAME OUT OTHER SIDE.TIRE WAS BEING HELD ONTO CAR BY COIL. CAR WAS TOWED TO NEAREST GARAGE ABOUT 50 FT. AWAY.WASN'T TOWED TO NEAREST V DLR FOR MANY REASONS INC. DEALER WAS AT LEAST 15 MILES AWAY, WAS 3:00 AM BY THE TIME I COULD GET A TOW,& DLR HAD DAMAGED MY CAR ON AT LEAST 2 OCCASIONS WHEN I BROUGHT IT THERE FOR SERVICE.TIRE THAT WAS PUNCTURED WAS LESS THEN 2 MON. OLD BECAUSE DEALER HAD PUNCTURED IT WHEN I BROUGHT MY CAR IN FOR RECALL.I ASKED GARAGE TO KEEP DETAILED RECORDS OF REPAIRS,TAKE PICS IF THEY HAD A DIGITAL CAMERA,&SAVE ALL PARTS SO THEY COULD BE EXAM. TO DETERMINE WHY THEY FAILED.GARAGE REPLACED PRETTY MUCH THE WHOLE FRONT END SUSPENSION ON BOTH SIDES.MECHANIC COULDN'T SAY WHY COIL FAILED, BUT SAID (BEARINGS WERE MISSING FROM TOP OF STRUT (?)).I CLD V ON 8/2/04 & TALKED TO SAM. TOLD ME THAT V WOULDN'T BE ABLE TO DETERMINE HOW FAILURE OCCRD SINCE I HAD NOT HAD CAR FIXED AT V & THAT V WOULD NOT REIMBURSE ME FOR OVER $1300 IN REPAIRS CUZ I DID NOT GO TO A V DEALER. I TOLD HIM V NEEDED TO FIND OUT WHY COIL SNAPPED BECAUSE FAILURE IS VIRTUALLY UNHEARD OF ON OTHER CARS. TOLD ME HE WOULD LOOK INTO SENDING A FIELD REP OUT TO LOOK AT PARTS,ALL OF WHICH I SAVED.NHTSA NEEDS TO INVESTIGATE COMPLAINTS V HAS REC'D ABOUT THIS DANGEROUS PROBLEM SO IT CAN BE CORRECTED. HAD FAILURE OCCURRED 60 SECONDS SOONER,I PROBABLY WOULD NOT BE ALIVE RIGHT NOW,OR WOULD BE VERY SERIOUSLY INJURED. V DOES NOT SEEM TO BE TAKING THIS PROB. SERIOUSLY & SHOULD INVESTIGATE TO DETERMINE IF THERE IS A COMMON DEFECT IN PART & REIMBURSE ME FOR HAVING PROBLEM FIXED. *AK

REAR BRAKE PADS NEEDED REPLACEMENT AT 13,500 MILES. THIS IS UNUSUALLY EARLY AND WHEN I STATED THAT I WAS UPSET VOLVO SAID "THEY WERE HAVING PROBLEMS WITH THE S40 PADS BEING TOO SOFT." ALTHOUGH, THEY STILL MADE ME PAY FOR THE REPLACEMENT.THEY SAID VOLVO WAS MAKING THE NEW PADS BETTER BUT BECAUSE IT WAS TOO EARLY THEY DID NOT KNOW HOW LONG THEY WOULD BE LASTING. *AK

WHEN DRIVING WITHIN 10-15 MPH OR 30-35 MPH VEHICLE STALLED. VEHICLE BEEN TO THE DEALER ON 4 SEPARATE OCCASIONS, BUT PROBLEM RECURRED. *AK

REPLACE MAIN COMPUTER AFTER COMPUTER REGISTERED "URGENT, BRAKE FAILURE" CODE AND VOLVO DETERMINED IT WAS A FAULTY CODE. THREE MONTHS LATER, I HAD TRANSMISSION SLIPPAGE WHILE UP SHIFTING...GETTING EXTREMELY BAD. HAD TRANSMISSION REBUILT AT A REPUTABLE TRANSMISSION SHOP AND HE TOLD ME THE TRANSMISSION (AT 80,000M) FAILED BECAUSE IT WAS NEVER SERVICED PROPERLY. I HAVE ALL SERVICE RECEIPTS...ALL DONE AT VOLVO DEALERSHIPS THROUGH 50K WARRANTY. TRANSMISSION SHOP SAID, MY GM TRANSMISSION, UNLIKE EARLIER VOLVO TRANSMISSION NEEDS MORE SERVICING THAN A VOLVO TRANSMISSION. TRANSMISSION SHOP SAID THAT MY "TRANSMISSION FILTER HAD NEVER BEEN CHANGED!!!!"*AK CONTACTED VOLVO CONSUMER AFFAIRS AND THEY BASICALLY LAUGHED AT ME. I AM THINKING ABOUT FILING A COMPLAINT IN SMALL CLAIMS COURT FOR 2K THE COST OF MY REBUILT TRANSMISSION. PRESIDENT OF CARS SUGGESTED THAT WAS A VIABLE OPTION. *TR

I PURCHASED A USED VEHICLE AND FILLED THE TANK FULL UNTIL AUTO PUMP KICKED OFF, DROVE LESS THAN 1 MILE HOME AND PARKED IN THE GARGE. THE NEXT MORNING, GARAGE FILLED WITH GAS FUME ODOR, NO VISIBLE LEAK, RESEARCHED HAYNED REPAIR MANUAL, FOUND ACCESS COVER TO FUEL TANK SENDING UNIT AND FUEL PUMP INSIDE VEHICLE, REMOVED COVERS, FOUND FUEL LEAK AT FUEL PUMP COVER.*AK

REAR MIDDLE SEAT BELT WILL NOT EXTEND, RESULT IN INOPERABLE SEAT BELTS. *AK THE SEAT BELT FOR THE INTEGRATED CHILD SEAT WOULD NOT EXTEND TO ALLOW THE CONSUMER TO FASTEN THE CHILD IN THE SEAT. *NM

WHILE DRIVING BRAKES LOCKED UP, KEY WAS STUCK IN IGNITION, AND ELECTRONIC SYSTEM WAS DOWN. *AK