VOLVO Complaints

THE ETS (RELATING TO THROTTLE CONTROL MODULE) KEEPS COMING ON DURING ACCELERATION FOLLOWED BY VERY SLUGGISH PERFORMANCE OF VEHICLE. PREVIOUS TIMES UPON LIGHT UP, I'VE TAKEN THIS TO THE DEALER AND BOTH TIMES THEY STATE NOTHING WAS WRONG AND RESET THE SYSTEM. THIS SHOULD HAVE BEEN REPLACED DURING THE WARRANTY PERIOD. I'M AFRAID THAT THERE COULD BE A MAJOR ACCIDENT SOON DUE TO THIS PROBLEM.*AK

AFTER THE DEFECTIVE DIP STICK WAS REPAIRED, CONSUMER NOTICED OIL ON THE GARAGE FLOOR. *PH DURING A 65K MAINTENANCE, THE TECHNICIAN FOUND A MALFUNCTIONING DIP STICK WHICH SPLATTERED OIL. THE PART WAS REPLACED. A COUPLE OF WEEKS LATER THE CONSUMER NOTICED THE GARAGE FLOOR COVERED IN OIL. THE MECHANIC FOUND THAT THE TEMPORARY DIPSTICK REPAIR FAILED. *SC *JB

WHILE APPLYING THE BRAKES, A LOUD NOISE WAS HEARD COMING FROM THE FRONT WHEEL. CONSUMER SHIFTED THE GEAR INTO DRIVE AND THEN REVERSE AND THE LOUD NOISE WAS HEARD AGAIN. THE CONSUMER DROVE THE VEHICLE TO THE DEALER FOR INSPECTION AND THE MECHANIC COULD NOT DUPLICATE THE PROBLEM. *AK *JB

CONSUMER COMPLAINED ABOUT SEAT BELT PROBLEM. SHOULDER HARNESS WAS NOT ADJUSTABLE, AND THE STRAP CAME ACROSS THE DRIVER'S NECK. THE DRIVER WAS 5'2" TALL, AND THE SEAT WAS RAISED AS HIGH AS IT COULD GO. HOWEVER, THE SEAT BELT STILL CAME ACROSS THE NECK OF THE DRIVER. *AK *LA

WHEN ACCELERATING CONSUMER HEARD A KNOCKING NOISE, AND VEHICLE LOST ACCELERATION. CONSUMER CONTACTED DEALERSHIP ABOUT THIS ISSUE, AND MECHANIC DETERMINED THAT TRANSMISSION FAILED. *AK

MY 2004 VOLVO V70 WAGON SPEWED AND SPIT GAS WHEN BEING FILLED WITH GASOLINE. WHEN THE AUTOMATIC SHUT OFF FROM THE GAS PUMP ENGAGED, GAS FROM THE TANK AND THE FILLER LINE GUSHED AND POURED OUT OF THE TANK. THIS HAPPENED ON SEVERAL OCCASIONS INCLUDING THE VERY FIRST TIME I FILLED THE VEHICLE WITH GAS. IT ALSO OCCURRED WHEN I ATTEMPTED TO FILL THE GAS TANK SLOWLY SO THAT PRESSURE WOULD NOT EJECT GASOLINE FROM THE TANK. THE CAR WAS BROUGHT TO THE DEALER WHERE IT WAS PURCHASED (SMITH CO. MOTORS - CHARLESTON, WV) FOR THE PROBLEM TO BE FIXED ON MARCH 31, 2004. AFTER INSPECTING VALVES IN THE GAS TANK AND FUEL FILLER TUBE, THE DEALER CONTACTED ME TO TELL ME NO PROBLEM HAD BEEN FOUND. I ASKED THE DEALER SERVICE MANAGER IF THE TANK HAD BEEN FILLED WITH GAS TO MAKE SURE GASOLINE DID NOT CONTINUE TO GUSH FROM THE TANK. THE DEALER THEN FILLED THE TANK AND CALLED TO ME TO CONFIRM THAT THE PROBLEM HAD NOT BEEN FIXED. THE CAR WAS THEN AT THE DEALER AND OUT OF SERVICE UNTIL APRIL 8, 2004, WHEN A VOLVO REPRESENTATIVE DISCOVERED THAT THE CAR HAD A MANUFACTURING DEFECT. I WAS TOLD THE DEFECT WAS THAT A VALVE HAD NOT BEEN INSTALLED ON THE CAR AT THE FACTORY. ON APRIL 12, 2004 I RETURNED HOME FROM WORK AND PULLED INTO MY DRIVEWAY. I LEFT THE CAR RUNNING IN MY DRIVEWAY. AFTER 1 TO 2 MINUTES INSIDE, I NOTICE A STRONG SMELL OF GASOLINE. THE CAR HAD STOPPED RUNNING AND WAS FREELY SPILLING GALLONS OF GASOLINE INTO MY DRIVEWAY. THE DEALER DISCOVERED A NEW GAS TANK HAD NOT BEEN PROPERLY INSTALLED BY THE SERVICE TECHNICIAN. I AM INTERESTED IN NHTSA INVESTIGATING IF THE REPEATED FAILURES OF MY FUEL SYSTEM ARE RELATED. I AM FURTHER INTERESTED IN NHTSA DETERMINING IF OTHER 2004 VOLVOS WITH SIMILAR FUEL SYSTEM COMPONENTS COULD HAVE ALSO LEFT THE FACTORY WITHOUT A COMPLETELY ASSEMBLED FUEL SYSTEM. I ENCOUNTERED A VERY SERIOUS SAFETY PROBLEM THAT COULD HAVE RESULTED IN A CATASTROPHIC ACCIDENT.*AK

MICHELIN 195/65 R15 MXV4 + ENERGY RADIAL XSE DEVELOPED RADIAL CRACK ON OUTSIDE SIDEWALL OF TIRE. INSTALLED ON 2003 VOLVO V70. DIAGNOSED BY DEALER AS TIRE DEFECT (BELT SEPARATION). DEALER (DISCOUNT TIRE) REFUSED ADJUSTMENT ON TIRE WITH APPROX 9K MILES. HAD TO BUY NEW TIRE. LATER OFFERED 75% DISCOUNT AT SEARS ON NEW TIRE.

THE RADIATOR OPENING TO WHICH THE HOSE ATTACHES [FOR RETURN OF THE COOLANT TO THE ENGINE] CRACKED AND BROKE OFF. THERE ARE CRACKS IN THE PLASTIC PORTION OF THE RADIATOR WHERE THE HOSE ATTACHES. THE FAILURE IS NOT THE RESULT OF ANY IMPACT OR OTHER EXTERNAL FORCES. THE PLASTIC OUT OF WHICH THE RADIATOR IS MADE IS EITHER DEFECTIVE OF INADEQUATELY DESIGNED FOR NORMAL WEAR AND TEAR. I AM TOLD THAT NO REPAIR IS POSSIBLE. THE ENTIRE RADIATOR MUST BE REPLACED.

REPEATED INCIDENTS OF ABS/TRACTIONCONTROL WARNING LIGHT. COMPUTER READOUT SHOWS FAILURE OF ABS/TRACS COMPUTER BOARD. *AK

I'M REPORTING THE FUEL TANK ON OUR 1996 VOLVO 850, VIN NO. [XXX], CALIF. LIC. [XXX], MILEAGE 93238. THE FUEL TANK STARTED LEAKING AROUND MARCH 27, 2004, UPON MY INVESTIGATION I OBSERVED FUEL LEAKING FROM THE LEFT SIDE OF THE FUEL TANK AT THE SEAM BEHIND THE EXHAUST HEATSHIELD. ON THE LEFT SIDE OF THE FUEL TANK THERE ARE THREE (3) SCREWS THAT FASTEN THE HEATSHIELD TO FUEL TANK. REMOVING THE TWO (2) OF THE SCREWS ALLOWED ME TO FURTHER OBSERVE FUEL LEAKING FROM MOLDED SCREW RETAINER. THE CAR HAS NOT BEEN DRIVEN DUE TO THE DANGERS ASSOCIATED WITH THIS LEAKING FUEL TANK. I FOUND ON THE NHTSA WEBSITE A PRELIMINARY EVALUATION (PE03-003) WAS OPENED IN JANUARY OF 2003 BUT CLOSED IN JUNE 2003. I ALSO FOUND AN ENGINEERING ANALYSIS (EA03-008) HAS BEEN OPENED AND THAT NHTSA HAS BEEN INVESTIGATING THIS MATTER AND HAS CORRESPONDENCE WITH VOLVO CONCERNING THE OTHER FIFTY FOUR (54) INCIDENCES. WE PURCHASED THIS VEHICLE NEW IN JUNE 1996, AND HAVE PROPERLY MAINTAINED THE VEHICLE AS SPECIFIED BY VOLVO. THIS CAR IS IN EXCELLENT CONDITION AND HAS NEVER BEEN IN AN ACCIDENT OR DAMAGED. PLEASE ADVISE WHAT SOLUTIONS OR REMEDIES THIS AGENCY OR VOLVO IS PLANNING OR DOING REGARDING THIS SERIOUS MATTER. UPDATED 07/30/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)