VOLVO Complaints

ABS MODULE ON MY 1998 VOLVO S70 (76K MILES) IS DEFECTIVE BUT IS NOT COVERED UNDER WARRANTY. I BELIEVE IT SHOULD BE COVERED FOR THE LIFE OF THE VEHICLE. I KNOW MANY VOLVO OWNERS HAVE EXPERIENCED THIS SAME PROBLEM. PLEASE INSTRUCT VOLVO TO ISSUE A RECALL TO FIX THIS CRUCIAL SAFETY PROBLEM. *JB

INTERIOR FIRE IN CAR, MOST LIKELY CAUSED BY DEFECTIVE SEAT HEATERS. CAR SEATS WERE SOURCE OF FIRE. CAR WAS INCINERATED. *JB

I AM THE OWNER AND DRIVER OF A 1996 VOLVO 850. ON SUNDAY MARCH 16TH 2003, THE DRIVER AND MYSELF WERE STOPPED IN A DRIVE THROUGH RESTAURANT WHEN MY DRIVERS SEAT CAUGHT ON FIRE. THE CAR STARTED SMOKING FROM THE SEATS, THEN WE TURNED AROUND TO LOOK WHERE IT WAS COMING FROM WE NOTICED FLAMES COMING OUT FROM UNDER THE SEAT INTO THE BACK SEAT AREA. WE YELLED FOR A FIRE EXTINGUISHER THAT THE DRIVER USED TO PUT OUT THE FIRE, WHILE PUTTING IT OUT HE SUSTAINED INJURY. THE LOCAL FIRE DEPARTMENT WAS NOTIFIED AND A REPORT WAS TAKEN. THEY HAD ADVISED ME NOT TO DRIVE MY CAR. I WAS CONFUSED ON WHAT HAD HAPPENED SO I DECIDED TO RESEARCH "ELECTRICAL WIRING PROBLEMS IN VOLVO'S" WHEN I FOUND DIFFERENT ARTICLES RECALLING MY MAKE AND MODEL OF MY CAR THAT AS OF DECEMBER 2, 2002: 65,000 1996, 850 VOLVO'S WERE BEING RECALLED BECAUSE THE SEAT HEATERS COULD SHORT CIRCUIT AND CATCH FIRE. IN MANY OF THE ARTICLES IT HAS STATED THAT EITHER VOLVO HASN'T STARTED A CAMPAIGN YET TO NOTIFY THEIR CONSUMERS OR THAT VOLVO WOULD NOT RETURN CALLS TO COMMENT ON RECALLS. I CONTACTED THE NEAREST VOVLO DEALERSHIP TO ME AND THEY WERE VERY CONFUSED ON WHAT TO DO. THE MAN ON THE PHONE FIRST TOLD ME THAT HE HASN'T HEARD OF A RECALL FOR THAT BUT A FEW MINUTES LATER HE SAID THEY RECENTLY SERVICED HIS BOSS' 1996 850 VOLVO FOR THE SAME RECALL, HE SAID HE WOULD RESEARCH AND CALL ME BACK. EARLY AFTERNOON, I CONTACTED VOLVO CARS OF NORTH AMERICA TO COMPLAIN. I TOLD THE ABOVE STORY, WHERE THEY THOUGHT THEY WEREN'T LIABLE FOR THIS. ONE MAN SAID JUST BECAUSE IT'S RECALLED DOESN'T MEAN THAT IS WHAT HAPPENED WITH MY CAR. I THEN SPOKE WITH HIS SUPERVISOR WHO TOLD ME THAT I NEEDED TO TOW MY CAR TO THE DEALERSHIP WHICH IS APPROXIMATELY 45 MILES AWAY, I HAVE TO FOOT THE BILL AND THAT'S WHERE AN ADJUSTER FROM VOLVO WILL INSPECT THE CAR. IN THE MEANTIME I CAN NOT DRIVE MY VEHICLE AND THEY WILL NOT PAY FOR A RENTAL WHILE MY CAR IS OUT OF COMMISSION. LIVID AT THE FACT THAT MY SAFETY AND THE SAFETY OF MY PASSENGERS WAS COMPROMISED! *JB

THIS ISN'T SAFETY RELATED, BUT EMISSION'S PROBLEM. STARTED LATTER PART OF NOV.,2002. TECH HASN'T BEEN ABLE TO MAKE SATISFACTORY REPAIR TO DATE. AUTO HAS BEEN IN SHOP OVER 30 DAYS AND IS IN SHOP AT PRESENT. TECH HAS REPLACED ALMOST ALL EMISSION RELATED PARTS,SOME MORE THAN ONCE, BUT AUTO STILL RUNNING EXTREMELY RICH, ONLY ABOUT 10 MPG(CITY), NORMALLY GETS 21-22 MPG. ENGINE HAS BEEN CHECKED ON LATEST DIAG. EQUIPMENT TO NO AVAIL. AM I THE ONLY ONE THAT HAS A PROBLEM WITH OUR 96 VOLVO(MODEL 850)???? *NLM

THE ABS FAILED, WHICH CAUSED THE VEHICLE TO EXPERIENCE EXTENDED STOPPING DISTANCE. *JB

THE WINDSHIELD CRACKED WHEN WATER WAS APPLIED TO IT WHILE WASHING THE CAR. *JB

A FEW WEEKS BEFORE THE ACTUAL INCIDENT, I NOTICED THAT MY DRIVER SIDE WINDOW WOULD ONLY GO DOWN HALFWAY BEFORE ROLLING BACK UP AUTOMATICALLY ON ITS OWN. IT KEPT DOING IT UNTIL I TURNED THE ENGINE OFF AND THEN TURNED IT BACK ON. A FEW WEEKS LATER, WHEN I CLOSED MY DRIVER SIDE DOOR THE SIDE IMPACT AIRBAGS DEPLOYED. THE VOLVO REPRESENTATIVE CAME OUT AND INSPECTED IT AND VOLVO FIXED IT BECAUSE IT WAS STILL UNDER WARRANTY, BUT THEY DID NOT KNOW WHAT CAUSED THIS PROBLEM.*JB

MECHANIC INFORMED OWNER THAT AC EVAPORATOR NEEDS TO BE REPLACED AND THAT R7R REQUIRES REMOVAL OF DASH. ESTIMATED COST IS $2,000. AC ONLY USED OCCASIONALLY. THIS IS A VERY HIGH COST FOR REPLACING A RELATIVELY INEXPENSIVE PART DUE TO A DESIGN FLAW. WOULD LIKE VOLVO NA TO ASSIST. *NLM

WHEN THE BRAKES WERE APPLIED, THE VEHICLE EXPERIENCED EXTENDED STOPPING DISTANCE.*JB

THE REAR WHEEL CRACKED IN HALF, WHICH CAUSED THE DRIVER TO LOSE CONTROL OF THE VEHICLE. WHICH RESULTED IN AN ACCIDENT.*JB