VOLVO Complaints

THE (ADAPTIVES/COMPUTER SYSTEM) IN THE VEHICLE SHUT DOWN THE ENGINE TWICE. ONE SITUATION THE DRIVER WAS RIDING DOWN A HILL WHEN THE VEHICLE SHUT DOWN. THE STEERING WHEEL SNATCHED OUT HIS HAND IMMEDIATELY AND VEERED INTO ANOTHER LANE. NLM

THE CENTER STEERING WHEEL COVER HAS A STICKY RESIDUE WHEN TOUCHED AND IS DIFFICULT TO WASH OFF. THE CONSUMERS EYES BECOME IRRITATED AND SKIN IS ITCHY. *SCC

PROBLEM CONSISTED OF TREAD SEPARATION DESPITE PROPER INFLATION OF 40 PSI AND MAINTAINING 50 MPH MAXIMUM SPEED LIMIT. IN CONTACTING LOCAL FIRESTONE / BRIDGESTONE DEALER TO CLAIM A REPLACEMENT BY MANUFACTURER WARRANTY FOR THIS VEHICLE SAFETY ITEM, I WAS INFORMED THAT THE OFFICIAL DECISION FROM 'HEADQUARTERS' WAS THAT MY WARRANTY CLAIM WOULD NOT BE HONORED DUE TO THE TIRE BEING "IN A HOT TRUNK FOR TEN YEARS". IF THIS IS THE OFFICIAL STANCE OF FIRESTONE / BRIDGESTONE THEY SHOULD PROVIDE A WRITTEN NOTICE TO ALL AFFECTED EARLY MODEL VOLVO OWNERS WITH THIS SPARE TIRE THAT THEIR TIRES HAVE A 'SHELF LIFE' AND NEED TO BE DISCARDED AFTER A PERIOD OF TIME DESPITE NO OUTWARD SIGNS TO THE CONTRARY. THIS SPARE TIRE HAS SEEN LIMITED USE AS CAN BE SEEN BY THE DEPTH OF THE TREAD AND IS NOT SHOWING ANY SIGNS OF 'DRY ROT'. IN FACT, IT APPEARS TO HAVE BEEN COATED WITH A PRESERVATIVE THAT HAS LEFT THE TIRE'S EXTERIOR FLEXIBLE AND FREE OF ANY CRACKS OR OUTWARD SIGNS OF AGING. FOR YOUR REFERENCE, THE ENTIRE DOT CODE ON THE TIRE'S SIDE WALL IS WF P7 B2E T441 AND THERE IS A NOTATION THAT THE TIRE WAS MADE IN SPAIN. I CAN ALSO PROVIDE NHTSA WITH PHOTOS OF THE TIRE IN QUESTION VIA E-MAIL OR SHIP YOU THE ACTUAL TIRE FOR YOUR INDEPTH EXAMINATION IF PROVIDED A FED-EX OR UPS ACCOUNT NUMBER AND A SHIPPING ADDRESS. PLEASE FEEL FREE TO CONTACT ME IF I CAN PROVIDE YOU WITH ANY ADDITONAL INFORMATION OR ANSWER ANY QUESTIONS YOU MAY HAVE. I WILL BE E-MAILING THE NHTSA WEBMASTER A TRANSCRIPT OF THE E-MAIL COMMUNICATION THAT HAS BEEN CIRCULATED BETWEEN FIRESTONE / BRIDGESTONE, VOLVO CUSTOMER SERVICE AND I.

CONSUMER STATES WHILE SITTING THE CAR WILL ACCELERATE WITHOUT WARNING.*JB CONSUMER STATED THAT DURING THE FIRST INCIDENT, THE VEHICLE CLIMBED OVER THE PARKING LOT BUMPER RESULTING IN DAMAGE TO LEFT LOWER CONTROL ARM, LEFT LOWER BALL JOINT, STABILIZER BAR AND BOTH STABILIZER LINKS. IN THE LAST INCIDENT THE WINDSHIELD WIPER BROKE. THE DEALER COULD NOT FIND THE CAUSE FOR THE VEHICLE'S ACCELERATION. *YH

THIS IS AN ONGOING PROBLEM WITH THE BRAKE SYSTEM IN THIS VEHICLE, WHICH BEGAN IN THE FIRST WEEKS OF OWNERSHIP AND HAS CONTINUED TO THE PRESENT, AND WHICH INCLUDES BOTH THE BRAKE POWER ASSIST SYSTEM WHICH IS REFLECTED IN A NON-RESPONSE TO DEPRESSION OF THE BRAKE PEDAL AND AN EXCESSIVE AND UNEVEN BRAKE PAD PROBLEM. EXTENSIVE BUT FRUITLESS COMMUNICATIONS HAVE BEEN CONDUCTED WITH VOLVO CUSTOMER SERVICE AND LEGAL REPRESENTATIVES RESULTING IN THE PREPARATION OF A LEGAL COMPLAINT FOR WHICH RELIEF WILL BE SOUGHT UNDER COLORADO'S LEMON LAW AND UNDER THEORIES OF FRAUD AND BREACH OF WARRANTY. NLM

MY CAR HAS A DESIGN FLAW REGARDING THE AIR INTAKE TUBE. IT PROTRUDES APPROXIMATELY 3" BELOW THE SURFACE OF THE CAR. I HAVE READ ACCOUNTS BY OTHER OWNERS WHO, WHILE PARKING THEIR CARS, GENTLY STRUCK THE CEMENT BLOCK WHILE PULLING INTO A PARKING SPOT. THIS CAUSED THE AIR INTAKE TUBE TO BE FORCED UPWARDS, INTO THE SERPENTINE BELT, CAUSING IT TO JUMP OFF THE TRACK AND ULTIMATELY CAUSE MASSIVE ENGINE DAMAGE TOTALLING OVER $3,000. I HAVE VERIFIED THAT NEW 2002 VOLVO S80'S FEATURE A COMPLETELY REDESIGNED AIR INTAKE TUBE, SIGNALING THE MANUFACTURER'S RECOGNITION OF THE DESIGN FLAW. I CONTACTED MY DEALER, BUT HE WAS UNWILLING TO PERFORM THE SIMPLE OPERATION OF CUTTING THE PROTRUDING TUBE AND SECURING IT AS IT IS NOT A VOLVO-AUTHORIZED REPAIR. I REALLY HOPE THAT NHTSA WILL FORCE VOLVO TO RECALL AFFECTED CARS AND MAKE A SIMPLE MODIFICATION THAT IS PREVENTATIVE AND COULD SAVE OWNERS THOUSANDS OF DOLLARS IN UNNECESARY REPARIS. NLM

MY VEHICLE WAS IN PARK, AND MY 8-YEAR-OLD DAUGHTER CLOSED THE FRONT PASSENGER DOOR FROM OUTSIDE THE CAR. THE SIDE AIRBAG DEPLOYED FOR NO APPARENT REASON. I HAVE CONTACTED VOLVO, AND THEY INSPECTED THE CAR ON SEPT. 5. THEY PROMISED TO GIVE ME A FULL REPORT ALONG WITH A DECISION ON WHETHER OR NOT THEY WOULD PAY FOR THE REPAIR WITHIN A WEEK. IT'S BEEN ALMOST THREE WEEKS, AND THEY STILL HAVE NOT SUPPLIED THE REPORT OR A DECISION DESPITE SEVERAL PHONE CALLS THAT I HAVE MADE TO THEM. THEY SAY THAT THEY WILL GLADLY PAY FOR THE REPAIR IF IT'S THEIR FAULT, BUT THEY CONTINUE TO PUT ME OFF AND SEEM TO BE LOOKING FOR AN EXCUSE NOT TO COVER THE COST OF REPAIR. NLM

I REPLACE THE TRANSMISSION AT 99,000 AND NOW AT 27,000 ON THE ORGINAL VOLVO REPLACEMENT TRANSMISSION I HAVE TO REPLACE THE SECOND TRANSMISSION. THIS TRANSMISSION OF THE 850 VOLVO IS A LEMON. *AK

PROBLEM REPORTED TO DEALER AND VOLVO NA. CRITICAL PART OF SAFETY SYSTEM, OUT OF WARRANTY, $553 REPAIR COST. KNOWN DEFECT IN S/V/C 70 SERIES. *AK

A/C EVAPORATOR IS LEAKING R134A. THIS IS DANGEROUS AND THE CAR SHOULD BE RECALLED.*AK