WINNEBAGO Complaints

TL* THE CONTACT OWNS A 2007 WINNEBAGO VIEW. THE CONTACT STATED THAT THE SKYLIGHT DETACHED FROM THE VEHICLE ON SEVERAL OCCASIONS SINCE OWNING THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC TO BE REPAIRED. THE CONTACT STATED THAT THE BAR THAT UNLATCHED THE SKYLIGHT WAS ALSO FRACTURED WHILE THE VEHICLE WAS BEING SERVICED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THEY WERE UNAWARE OF ANY FAILURES WITH THE SKYLIGHT. THE VEHICLE HAD NOT BEEN REPAIRED. THE DEALER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 60,000.

INQUIRY FROM SENATOR JONI K ERNST ON BEHALF OF CONSTITUENT RE: CONCERNS ABOUT A RECALL REG HIS MERCEDES BENZ RECREATIONAL VEHICLE, ALREADY FILED COMPLAINT AND RECEIVED RESPONSE FROM NHTSA, BUT WANTS AN UPDATE AND ALTERNATIVE SOLUTIONS. *LD THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE RECALL REPAIR. THE CONSUMER WAS UNABLE TO SALE THE VEHICLE DUE TO THE RECALL NOT HAVING A REPAIR SOLUTION.*JS

TL* THE CONTACT OWNED A 2016 WINNEBAGO VIEW. WHILE THE VEHICLE WAS PARKED, IT CAUGHT FIRE. THE FIRE WAS EXTINGUISHED BY THE FIRE DEPARTMENT. A FIRE REPORT WAS NOT FILED. THE CONTACT CALLED MERCEDES-BENZ OF ROCHESTER (4447 CANAL PL SE, ROCHESTER, MN 55904, (507) 216-9006). THE DEALER HAD AN INVESTIGATOR INSPECT THE VEHICLE AND ADVISED THE CONTACT TO CALL NHTSA. A REPRESENTATIVE FROM THE INSURANCE COMPANY ALSO CAME OUT AND INFORMED THE CONTACT THAT THE GLOW PLUG STUCK ON THE ENGINE CAUSED THE FIRE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND AGREED WITH THE DEALER'S ASSESSMENT. THE VEHICLE WAS NOT TAKEN TO A DEALER AND WAS NOT REPAIRED. THE VEHICLE WAS DESTROYED. THE APPROXIMATE FAILURE MILEAGE WAS 14,000.

TAKATA RECALL. I RECEIVED A NOTICE MARCH 2019 ABOUT THE PASSENGER SIDE AIRBAG ON MY WINNEBAGO NAVION ON A MERCEDES SPRINTER CHASIS. I HAVE YET TO BE NOTIFIED THAT THE PART IS AVAILABLE. MY WIFE IS AFRAID TO RIDE IN IT WITH ME. SO WE CAN NOT GO RVING TOGETHER. MY QUESTION IS WHEN WILL A PART BE AVAILABLE, OR SECONDLY IS THIS REALLY A PROBLEM AND THERE SHOULD NOT BE ANY CONCERN TO SAFELY RIDE. IT IS A REAL BUMMER TO HAVE PURCHASED A NEW RV AND THEN NOT BE ABLE TO USE IT. HOW SOON SHOULD A PART BE AVAILABLE.?

TL* THE CONTACT OWNS A 2016 WINNEBAGO ERA 70A. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 19V003000 (AIR BAGS) AND 19V004000 (AIR BAGS). THE MANUFACTURER WAS NOTIFIED AND STATED THAT PARTS WERE NOT AVAILABLE. THE CONTACT WAS INFORMED THAT NHTSA WAS RESPONSIBLE FOR PROVIDING THE REMEDIES. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *BF*JB

WHILE IN MOTION ON A CITY STREET OR HIGHWAY THE DOORS TO BASEMENT STORAGE UNLATCH AND SWING OPEN WITHOUT WARNING. I BELIEVE THAT THE DOOR LATCHES WORK LOOSE FROM IMPROPER ADJUSTMENT, SLICK NYLON LATCH PINS AND BUMPS CAUSING THE LATCH PIN TO RELEASE FROM THE LATCH LOOP. IT IS VERY HARD TO SEE WHEN THEY ARE OPEN AND CAN SWING ALL OF THE WAY OPEN ALLOWING STORED ITEMS TO COME OUT AND CAUSE TRAFFIC HAZARDS, IN ADDITION TO DAMAGES CAUSED BY THE HINGED DOORS THEMSELVES.

BASEMENT DOORS OPEN WHEN TRAVELING. WE HAD 4 OPEN DURING OUR EARLY TRIPS. NOW HAVE 2 THAT OPEN. DEALER HAS TRIED TO ADJUST THESE DOORS 4 TIMES WITH NO SOLUTION. THIS IS A SAFETY HAZARD AS THE DOORS OPEN INTO THE LANES NEXT TO ME. THIS HAPPENS ON BOTH CITY STREETS AND INTERSTATE HIGHWAYS. LATEST TIME THIS HAPPENED WAS 7/9/19 ON I-95 MILEMARKER 100 IN VIRGINIA BUT HAS HAPPENED SINCE MARCH 2019 WHEN WE BOUGHT IT.

BASEMENT DOOR PLASTIC LATCHES GAVE WAY WHILE IN MOTION ON THE INTERSTATE. FOUR DOORS FLEW OPEN IN TRAFFIC. SECURED WITH DUCT TAPE UNTIL DEALER COULD REPAIR UNDER WARRANTY. WINNEBAGO AUTHORIZED LATCH ADJUSTMENT. OTHER FORZA OWNERS TOLD US THE LATCH ADJUSTMENT DOES NOT WORK AND DOORS WILL CONTINUE TO OPEN WHEN UNDERWAY. WE CONTINUE TO SECURE WITH DUCT TAPE, ANTICIPATING THE DOORS WILL FLY OPEN YET AGAIN.

THERE ARE MANY STEERING ISSUES ABOUT THE XCS FREIGHTLINER CHASSIS USED IN THE WINNEBAGO DIESEL PUSHERS. WE HAVE A BRAND NEW WINNEBAGO AND THE STEERING HAS SO MUCH PLAY IN IT. WE HAVE HAD IT TO THE DEALER AND FREIGHTLINER TWICE AND ALL THEY SAY IS IT IS ADJUSTED TO SPECIFICATIONS. THIS RIG IS NOT SAFE TO DERIVE ON THE HIGHWAY. THE AMOUNT OF PLAY IN THE WHEEL MAKES IT DIFFICULT TO KEEP THE MH STRAIGHT ON A ROAD. THIS IS AN ACCIDENT JUST WAITING TO HAPPEN. WE CAN SWAP OUT SOME COMPONENTS AT A STEEP COST, BUT THIS IS A BRAND NEW MH! WE ALSO HAVE PROBLEMS WITH THE EXTERIOR COMPARTMENT DOORS OPENING WHILE TRAVELING.*DT*DT CONSUMER STATED HE WAS THE DRIVER AND WIFE WAS THE ONE WHO FILED THE COMPLAINT. AFTER THE PURCHASE OF THE MOTOR WHILE DRIVING HOME CONSUMER STARTED TO NOTICE VEHICLE REFUSED TO STAY IN LANE AND CONTINUE TO HAPPEN UNTIL TIRE PRESSURE WAS CORRECTED. MANUFACTURER AND DEALER HAS BEEN CONTACTED. ISSUE HAS BEEN RESOLVED TO CONSUMER'S STANDARDS. *JB

COMPARTMENT DOORS THAT KEPT POPPING OPEN WHILE DRIVING, MULTIPLE DOORS AFTER BEING ADJUSTED MULTIPLE TIMES BY DEALERSHIP AND OURSELVES. ONE HITTING A CONSTRUCTION BARRIER DOING $2500 DAMAGE TO THE DOOR WHICH WINNEBAGO DID NOT WANT TO COVER. SPRING OF 2018. FOUGHT WINN AND FINALLY THEY PAID FOR REPAIRS BECAUSE DEALERSHIP HAD DOCUMENTATION THAT THEY HAD MADE ADJUSTMENTS MULTIPLE TIMES AND HAD RECORDS OF SUCH EVEN GOING BACK TO THE DAY THE COACH WAS DELIVERED. TRANSPORT PERSON COMPLAINED THEY KEPT OPENING ON HIM. WINNEBAGO STATED TO ME THAT THEY HADN'T HEARD OF SUCH A PROBLEM BEFORE. (BS) AFTER DOOR WAS REPAIRED AND REPAINTED AND READJUSTED AGAIN, LOCKED AND CHECKED BY 4 PEOPLE BEFORE LEAVING THE DEALERSHIP IT CAME OPEN AGAIN ON THE 30 MILE DRIVE HOME WHICH I JUST HAPPEN TO BE FOLLOWING AND WAS ABLE TO FILM. WE HAD IT AT THIS POINT AND REPLACED ALL LATCHES WITH AN AFTER MARKET METAL LATCH AT OUR OWN EXPENSE AT 12 X $16.50 AND LABOR COST. THE DOORS HAVE NOT POPPED OPEN AGAIN SINCE. WE FELL THIS IS A SAFETY HAZARD FOR ACCIDENTS, HITTING MAYBE PEDESTRIANS, BIKE RIDERS, OTHER VEHICLES. STUFF FALLING OUT ON THE ROAD, ECT AND FEEL THESE ORIGINAL LATCHES NEED TO BE RECALLED AND REPLACED. EVERY FORZA OWNER WE HAVE TALKED TO HAS THIS VERY SAME PROBLEM. UNFORTUNATELY I DO NOT HAVE ANY PICS OR DOCUMENTATION ANY LONGER.