WORKHORSE Complaints

The contact owns a 2000 Winnebago Workhorse RV. The contact stated that while the RV was parked, the front windshield cracked. While the RV was parked, the contact heard an abnormally loud popping sound and became aware that the windshield had cracked. There was rust located on the metal part near the windshield. The RV was taken to a glass shop, which confirmed the cracked windshield. The RV was repaired, but the failure recurred on three occasions. The local dealer was not contacted. The RV was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 40,000.

The contact owns a 2007 Workhorse W22. The contact stated that while driving at an undisclosed speed, the driver's and passenger's window panels fogged up, causing the contact to not be able to see the roadway. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 54,000.

The contact owns a 2004 Workhorse W22. The contact stated that after the RV was stored for several years, the contact learned that the brakes had seized. The contact then became aware that the RV was included in a recall. The RV was taken to the dealer and repaired under NHTSA Campaign Number: 09V110000 (Service Brakes, Hydraulic) however, the RV experienced brake failure. The contact stated that after the repair due, to personal issues, he was unable to use the RV for several months. The contact stated that he recently started driving the RV around the property and locally; however, he became aware of brake fluid leaking underneath the RV. There was no warning light illuminated. The contact had not taken the RV to the dealer. The manufacturer was not made aware of the failure. The approximate failure mileage was 23,022.

The contact owns a 2002 Workhorse W22 Chassis. The contact stated that while driving at an undisclosed speed, the brake pedal went to the floorboard while depressed. Additionally, the ABS warning light was illuminated. The contact related the failure to NHTSA Campaign Number: 09V110000 (Service Brakes, Hydraulic). The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 21,000.

The contact owns a 2007 Itasca Suncruiser built on a 2006 Workhorse W24 Chassis. The contact stated while driving at an undisclosed speed, the propane alarm sounded. The contact veered to the side of the road. The contact stated that upon inspecting the propane tank, he noticed that the bracket that held the propane tank into position, was loosened. An independent mechanic repaired the bracket. The dealer was not notified of the failure. The manufacturer was notified of the failure but provided no assistance. The failure mileage was approximately 69,000.

The contact owns a 2004 Workhorse W22 RV. The contact stated while driving approximately 60 MPH, the brakes heated up and seized. The contact stated that the ABS warning light was illuminated. The contact pulled over and smelled a burning odor. The contact stated that he waited for over one hour for the brakes to cool and then he continued driving to his destination. The contact stated that the failure became constant and he no longer took the RV on long trips. The contact had taken the RV to an independent mechanic where it was diagnosed and determined that the calipers, pistons, sensors, and rotors needed to be replaced. The RV had been repaired; however, the failure reoccurred. The manufacturer had not been informed of the failure. The failure mileage was approximately 60,000.

The contact owns a 2004 Newmar Kountry built on a 2004 Workhorse W22 chassis. The contact stated while driving 70 MPH, the brake pedal was depressed but failed to respond as needed. The contact was able to continue driving. The vehicle was taken to an independent mechanic on four occasions where the brake pads were replaced four times however, the failure persisted. The contact stated while driving on a wet road surface and attempting to make a stop at the stop sign, the vehicle slid into a ditch. The contact did not sustain any injuries. The contact was able to pull the RV out of the ditch with the assistance of a four-wheel drive vehicle. The contact’s friend, an independent mechanic, arrived at the scene and diagnosed that the brake calipers had seized, causing the brakes to overheat while driving. Additionally, the independent mechanic diagnosed that the brake rotors needed to be replaced. The mechanic performed an unknown service on the brakes which allowed the contact to drive to his residence. However, the failure reoccurred and the brake pedal was smoking. The contact became aware that the VIN was included in NHTSA Campaign Number: 09V110000 (Service Brakes, Hydraulic). The manufacturer was notified of the failure and referred the contact to the dealer for assistance. The dealer informed the contact that they needed to verify that the manufacturer would cover the recall repair prior to assisting. The contact contacted other unknown dealers who declined to assist. The vehicle was not repaired. The failure mileage was approximately 30,000.

The contact owns a 2003 Workhorse W22. The contact stated that upon stopping the motorhome in her driveway, her husband discovered a bluish-black color smoke emitting from underneath the vehicle. The rear passenger side brake caliper had caught fire and the contact's husband was able to extinguish the fire with a water hose. The fire department was not called and a report was not filed. The contact stated that the brake and ABS warning lights had illuminated on the instrument panel after the failure. The contact's husband took pictures of the damage and showed them to an independent mechanic. The mechanic then informed the contact's husband of NHTSA Campaign Number: 09V110000(SERVICE BRAKES, HYDRAULIC) which he linked to the failure. The mechanic contacted then notified the manufacturer of the failure but received no assistance. The contact also made multiple attempts to reach the manufacturer but had no success. The vehicle had yet to be repaired. The failure mileage was approximately 54,000.

PARKING BRAKE LOCKED UP ON THE ROAD. 60MPH ON I-65 NORTH BOUND SOUTH OF BOWLING GREEN KY. TIRE BLEW BEFORE WE STOPPED - AS RESULT ? -ONE ON THE REAR DUALLY, (WE HAD PLANNED TO REPLACE TIRES WHEN WE GOT HOME) HAD TO DISCONNECT PARKING BRAKE ON SIDE OF THE FREEWAY. MILEAGE ON ODOMETER APPROX 37,000. LIMPED ON SHOULDER 15 MILES INTO BOWLING GREEN AND LEFT VEHICLE AT CAMPING WORLD. HAD ALL NEW TIRES INSTALLED AND RETURNED FOLLOWING WEEK TO DRIVE HOME TO MICHIGAN WITH AUTO PARK SYSTEM DISCONNECTED. USING WHEEL CHOCKS NOW. TRYING TO FIGURE OUT A BETTER PARKING BRAKE SYSTEM AS THESE ARE A KNOWN ONGOING ISSUE.

WE JUST PURCHASED THIS MOTORHOME AND DURING MY INVESTIGATION FOR VARIOUS REPAIRS FOUND THERE WERE 2 RECALLS ON THIS COACH. ONLY 1ST OF THE 2 OF THE RECALLS WAS ADDRESSED WITH THE 2ND RECALL BEING A MORE INTENSE MODIFICATION OF THE 1ST. I AM NOW TRYING TO FIND OUT HOW TO GET THE 2ND RECALL IMPLEMENTED SINCE NAVISTAR ABSORBED WORKHORSE AND NAVISTAR HAS BOTH CHANGED THEIR BUSINESS MODEL AND IS NOW SEEKING A BUYER. SOMEHOW, SOME WAY, THE LIABILITY OF INSURING ALL REPAIRS ARE COMPLETED RESTS WITH SOMEONE. THANKS FOR YOUR HELP IN GIVING ME SOME DIRECTION TO GET THIS RESOLVED. 😀 MARK EGAN*DT*JB