WORKHORSE Complaints

TL*THE CONTACT OWNS A 2003 DAMON INTRUDER. ON A 2003 WORKHORSE W22 CHASSIS. UPON EXITING THE VEHICLE, THE CONTACT SMELLED A BURNING ODOR FROM THE BRAKE AREA. THE FAILURE OCCURRED AFTER LONG DISTANCE DRIVES. THE VEHICLE WAS BEING SERVICED FOR RECALL 09V110000 (SERVICE BRAKES, HYDRAULIC) WHEN THE CONTACT WAS INFORMED THAT THE ROTORS WERE CRACKED. THE VEHICLE WAS REPAIRED. THE FAILURE MIEAGE WAS 32,490 UPDATED 01/21/11 *BF UPDATED 04/15/11

TL*THE CONTACT OWNS A 2004 FLEETWOOD SOUTHLAND MOTOR HOME WITH A 2004 WORKHORSE W22 CHASSIS. RECALL NHTSA#09V198000; SERVICE BRAKES, AIR WHICH WAS RELATED TO THE CALIPERS THAT WERE CRACKED, OVER HEATING AND STICKING. THE FAILURE ALSO CAUSED THE ROTORS TO CRACK WHICH RENDERED THE VEHICLE UNDRIVABLE. AFTER THE DEALER REPLACED THE CALIPERS THEY FOUND ADDITIONAL DAMAGE ON THE ROTORS. THE CONTACT WAS BILLED DOUBLE TO REPAIR THE ADDITIONAL BRAKE DAMAGE WHICH SHOULD BE A PART OF THE RECALL. THE MANUFACTURER WAS CONTACTED AND STATED THAT THEY WOULD NOT REPLACE THE ROTORS BECAUSE THEY WERE NOT COVERED BY THE WARRANTY. THE CONTACT WAS RESPONSIBLE FOR THE REPAIR COST. THE FAILURE MILEAGE WAS 24,127.

TL*THE CONTACT OWNS A 2003 WINNEBAGO ITASCO SUN CRUISER EQUIPPED WITH A 2003 WORKHORSE W22 CHASSIS. THE CONTACT STATED THAT RECALL FOR THE BRAKE CALIPERS (WORKHORSE RECALL) CAUSED DAMAGE WITHIN THE BRAKE PADS AND BRAKE HUBS. THE CONTACT CALLED THE MANUFACTURER WHO STATED THAT THEY WOULD ONLY REPAIR THE BRAKE CALIPERS AND THE OTHER COMPONENTS WERE NORMAL WEAR AND TEAR. THE VEHICLE HAD NOT BEEN REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 28,000. UPDATED 02/09/11*LJ UPDATED 11/03/11 *BF UPDATED 11/29/2011 *LN

TL*THE CONTACT OWNS A 2003 FLEETWOOD BOUNDER EQUIPPED WITH A 2003 WORKHORSE W22. THE CONTACT STATED THAT THE PASSENGER SIDE REAR BRAKE LOCKED UP WHILE HE WAS DRIVING APPROXIMATELY 50 MPH. HE WAS ABLE TO REVERSE AND SLAM ON THE BRAKE PEDAL WHICH FREED THE BRAKE. THE VEHICLE WAS TAKEN TO HIS RESIDENCE AND PARKED IT. HE RECEIVED A RECALL NOTICE FOR RECALL 09V198000 (SERVICE BRAKES, AIR) AND WAS TOLD THAT THE MANUFACTURER WOULD INFORM HIM WHEN THE PARTS FOR REPAIR WERE AVAILABLE. WHEN HE TOOK THE VEHICLE IN FOR REPAIR, THE DEALER STATED THAT THEY COULD NOT REPAIR THE VEHICLE BECAUSE THE ROTORS AND BRAKE LINES WERE RUSTED AND NEEDED TO BE REPLACED. THEY WOULD NOT REPAIR THE CALIPERS DUE TO THE OTHER RUSTED PARTS. THE CONTACT WAS GIVEN ANOTHER NUMBER TO A CONTACT WITH THE MANUFACTURER AND HE WAS AWAITING A CALLBACK. THE VIN WAS UNAVAILABLE. THE CURRENT MILEAGE WAS APPROXIMATELY 11,000. THE FAILURE MILEAGE WAS APPROXIMATELY 10,800.

TL*THE CONTACT OWNS A 2003 NATIONAL DOLPHIN MOTOR HOME WITH A 2002 W22 WORKHORSE CHASSIS. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHEN THE BRAKES FAILED. THE BRAKE ROTORS, BRAKE PADS AND THE SEALS WERE REPAIRED AT THE CONTACTS EXPENSE. HE RECEIVED A RECALL NOTICE ON THE CALIPERS FROM WORKHORSE BUT THE BRAKE ROTORS, BRAKE PADS AND THE SEALS HAVE FAILED AGAIN. THE DEALER STATED THAT THE WOULD ONLY REPAIR THE CALIPERS BUT NOT THE BRAKE SYSTEM; THEREFORE, THE CONTACT WOULD BE RESPONSIBLE FOR THE REPAIRS. THE DEALER CONTACTED WORKHORSE WAS WAITING FOR A RESPONSE BEFORE THEY PROCEED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 40,000. UPDATED 01/12/11*LJ THE DEALER INFORMED THE CONSUMER THE ROTORS WERE CRACKED. UPDATED 04/06/11

TL*THE CONTACT OWNS A 2002 FLEETWOOD ARROW EQUIPPED WITH A WORKHORSE W22 CHASSIS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR RECALL 04V084000 (SERVICE BRAKES, HYDRAULIC) ON OCTOBER 5, 2010. THE DEALER REPLACED THE CALIPERS AND ADVISED THE CONTACT THAT THE ROTORS AND BRAKE PADS NEEDED TO BE REPLACED AS WELL BUT WERE NOT COVERED UNDER RECALL. THE CONTACT STATED THAT THE CALIPERS CAUSED THE OTHER FAILURES AND THE MANUFACTURER SHOULD PAY FOR IT. THE CONTACT CALLED THE MANUFACTURER WHO OFFERED NO ASSISTANCE. THE CURRENT AND FAILURE MILEAGES WERE 30,840. UPDATED 01/11/11*LJ UPDATED 04/01/11

TL*THE CONTACT OWNS A 2006 FLEETWOOD BOUNDER EQUIPPED WITH A WORKHORSE W22 CHASSIS. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE CALIPERS LOCKED SUDDENLY WHILE HE WAS DRIVING 35 MPH. HE PULLED OVER USING THE EMERGENCY BRAKE AND UNLOCKED THE CALIPER. THE CONTACT CALLED THE DEALER WHO STATED THAT THEY WOULD REPLACE THE CALIPERS ACCORDING TO RECALL 09V110000 (SERVICE BRAKES, HYDRAULIC) BUT WOULD NOT REPLACE THE ROTORS AND BRAKE PADS WHICH WERE ALSO DAMAGED. THE CONTACT CALLED THE MANUFACTURER WHO STATED THAT HE COULD SUBMIT INVOICES FOR THE OTHER PARTS BUT THEY WOULD NOT GUARANTEE REIMBURSEMENT. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 17,000.

2003 WORKHORSE W22 CHASSIS. CONSUMER WRITES REGARDING WORKHORSE RECALL *TGW THE CONSUMER STATED THE BRAKES WERE REPLACED ON JANUARY 28, 2010. EIGHT MONTHS LATER, THE RV WAS BACK AT THE REPAIR SHOP FOR MORE BRAKE WORK. WHEN THE CONSUMER ARRIVED HOME FROM A TRIP, THERE WAS A RECALL NOTICE IN THE MAIL REGARDING THE BRAKES. THE FRONT AND REAR CALIPERS WERE REPLACED, AS WELL AS THE ROTORS AND PADS. *JB

2002 WORKHORSE W22 CHASSIS. CONSUMER WRITES REGARDING BRAKE FAILURE *TGW THE CONSUMER STATED HE EXPERIENCED BRAKE FAILURE IN DECEMBER 2004. THE BRAKES WERE TEMPORARILY REPAIRED, BECAUSE ACCORDING TO THE REPAIR SHOP A RECALL WAS ISSUED, HOWEVER, THE RECALL PARTS WERE NOT AVAILABLE. IN DECEMBER 2009 THE CONSUMER RECEIVED A RECALL NOTICE REGARDING THE BRAKES. HOWEVER, WHEN HE WENT TO THE DEALER HE WAS INFORMED AGAIN THE PARTS WERE NOT AVAILABLE. IN JULY 2010, HE EXPERIENCED ANOTHER BRAKE FAILURE. THE CONSUMER WAS THEN INFORMED THE PARTS WOULDN'T BE AVAILABLE UNTIL DECEMBER 2010. SO THEREFORE, ANOTHER TEMPORARY BRAKE REPAIR WAS PERFORMED. THE CONSUMER STATED WHILE DRIVING, HE REALIZED HE HAD NO BRAKES AND HAD TO PUMP THEM TWICE IN ORDER TO STOP. THE ABS LIGHT ILLUMINATED AS WELL. THE CALIPERS AND SENSORS NEEDED TO BE REPLACED, THE WHEEL SEAL WAS LEAKING, THE ROTORS WERE DESTROYED AND THE CALIPERS BOOTS HAD MELTED. *JB

DRIVING TO WORKHORSE SERVICE CENTER (JIM PRICE CHEVY TRUCK CENTER, CHARLOTTESVILLE VA) FOR A DIFFERENT MATTER THE DASH WARNING LIGHTS STARTED BLINKING FOR BRAKES, ABS, ATC AND PARKING BRAKE. SERVICE CENTER HOOKED UP COMPUTER AND DETERMINED THAT THE MERITOR/WABCO HYDRAULIC COMPACT UNIT (HCU) WHICH IS THE MAJOR PART OF THE HYDRAULIC POWER BRAKE (HPB) SYSTEM MALFUNCTIONED. I LEARNED THAT THESE UNITS ARE ON MANY INTERNATIONAL BRAND SCHOOL BUSES AS WELL AS MY WORKHORSE UFO CHASSIS RV AND OTHER VEHICLES AND THAT THE HCU IS FAILING ON A REGULAR BASIS ON THESE AND OTHER VEHICLES AND THAT MERITOR/WABCO HAS REDESIGNED THE INTERNALS AND EXTENDED THE WARRANTY ON SAME. WORKHORSE ARRANGED TO HAVE A REDESIGNED UNIT FROM MERITOR/WABCO OVERNIGHTED AND INSTALLED THE NEXT DAY. HOWEVER, SINCE IT IS A CRITICAL BRAKE PART WHY HAS THERE NOT BEEN A RECALL BY MERITOR/WABCO? OUR SCHOOL CHILDREN ARE AT RISK! PLEASE INVESTIGATE IMMEDIATELY. THE NEWSPAPERS WOULD LOVE TO GET THIS FIRST. PLEASE GET OUT IN FRONT OF THIS QUICKLY. UPDATED 10/20/10 *BF UPDATED IVOQ 10/26/10*JB *TR