WORKHORSE Complaints

TL*THE CONTACT OWNS A 2004 WORKHORSE W22. THE CONTACT STATED THAT THE BRAKES FAILED IN 2006 AND WERE REPAIRED AT HIS EXPENSE. HOWEVER, THEY FAILED AGAIN. THE CONTACT RECEIVED A RECALL NOTICE FOR RECALL 09V110000 (SERVICE BRAKES, HYDRAULIC) AND HAD BEEN IN CONSTANT CONTACT WITH THE MANUFACTURER ATTEMPTING TO HAVE THE VEHICLE REPAIRED. HOWEVER, THE PARTS WERE UNAVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 15,000. UPDATED 07/19/10. *LJ UPDATED 09/21/10

THE CONTACT OWNS A 2003 WORKHORSE W22. THE CONTACT STATED THAT WHILE TRAVELING DOWN THE HIGHWAY AT APPROXIMATELY 40MPH THE CALIPER BEGAN TO LOCK UP AND THE VEHICLE BEGAN TO SHIMMY. UPON ARRIVING AT THEIR DESTINATION THE BRAKES FAILED TOTALLY. WORKHORSE WAS NOTIFIED AND THE OWNER WAS TOLD TO DRIVE THE VEHICLE 100 MILES TO HAVE IT REPAIRED. THE OWNER HAS RECEIVED THE RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER: 09V110000 IN MAY 2009, BUT PARTS ARE STILL NOT AVAILABLE. WORKHORSE ADVISED THE OWNER THAT HE NEEDED TO CALL EVERY DAY TO CHECK ON THE PARTS. THE OWNER IS UNABLE TO DRIVE THE VEHICLE BECAUSE THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGE IS APPROXIMATELY 47,500.

2004 HOLIDAY RAMBLER/VACATIONER CLASS A MOTOR HOME (2004 WORKHORSE W22 CHASSIS). CONSUMER STATES PROBLEMS WITH BRAKES *TGW THE DEALER FOUND BOTH FRONT BRAKE ROTORS HAD HEAT CRACKS AND THEY REPLACED THE LEFT FRONT ROTOR, SEALS AND PADS. *JB

TL* THE CONTACT OWNS A 2003 GEORGIE BOY CRUISE MASTER. THE VEHICLE WAS EQUIPPED WITH A WORKHORSE CHASSIS W22. THE CONTACT RECEIVED A RECALL NOTIFICATION UNDER NHTSA CAMPAIGN ID NUMBER 09V110000 (SERVICE BRAKES, HYDRAULIC). THE RECALL REPAIR PART WAS UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED THE FAILURE, HOWEVER WAS DISPLEASED TO KNOW THE PART WAS UNAVAILABLE FOR A SIGNIFICANT PERIOD OF TIME. THERE WAS A CONCERN OF THE POTENTIAL SAFETY HAZARD. THE CURRENT MILEAGE WAS APPROXIMATELY 45,000. THE VIN WAS UNAVAILABLE.

TL* THE CONTACT OWNS A 2004 NATIONAL SEA BREEZE LX RV. THE VEHICLE WAS EQUIPPED WITH A 2004 WORKHORSE CHASSIS W22. THE CONTACT WAS DRIVING APPROXIMATELY 45-55 MPH ON A MOUNTAIN WHEN HE SMELLED A STRONG BURNING ODOR NEAR THE BRAKES. THE VEHICLE WAS DRIVEN ONTO THE EMERGENCY LANE AND INSPECTED. THE CONTACT OBSERVED THAT THE FRONT PASSENGER SIDE WHEEL BEARING OIL CAP DISSOLVED WHICH CAUSED THE OIL LEAK. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHO CONFIRMED THAT THE FAILURE WAS CONTRIBUTED TO THE BRAKES OVER HEATING. THE FRONT PASSENGER SIDE SPINDLE BEARINGS AND FRONT WHEEL OIL SIGHT GLASS WERE REPLACED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER TWICE TO HAVE THE BRAKE CALIPERS REPLACED ON THE FRONT DRIVER SIDE. NHTSA RECALL CAMPAIGN ID NUMBER 09V110000 (SERVICE BRAKES, HYDRAULIC) WAS RELATED TO THE FAILURE; HOWEVER, THE PART WAS UNAVAILABLE. THE REPAIR PART HAS BEEN UNAVAILABLE FOR SEVEN MONTHS. THE DEALER RECENTLY ADVISED THE CONTACT THAT THE PART WOULD BE AVAILABLE IN OCTOBER OF 2010. THE FAILURE MILEAGE WAS 8,339.

TL* THE CONTACT OWNS A 2005 WORKHORSE W22 RV. THE CONTACT STATED THAT HE RECEIVED AN INTERIM RECALL NOTICE FROM WORKHORSE TO ADDRESS THE BRAKE FAILURE OVER A YEAR AGO (NHTSA CAMPAIGN ID NUMBER: 09V110000: SERVICE BRAKES, HYDRAULIC). WHILE DRIVING 40 MPH, THE CONTACT SMELLED A BURNING ODOR AND WITHIN A FEW MINUTES NOTICED SMOKE ON THE FRONT DRIVERS SIDE OF THE VEHICLE. THE CONTACT WAS ABLE TO SAFELY DRIVE ONTO THE EMERGENCY LANE AND CONFIRM THAT THE RIGHT FRONT WHEEL WAS ON FIRE. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE RECALLED REPAIR PARTS WERE NOT AVAILABLE. THE VEHICLE WAS TOWED TO A LOCAL REPAIR SHOP. THE MANUFACTURER ADVISED THE CONTACT THAT HE WOULD BE REIMBURSED FOR ANY REPAIRS THAT WERE MADE TO CORRECT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 21,591 AND THE CURRENT MILEAGE WAS 24,791. UPDATED 7/26/10 *CN THE CONSUMER STATED THE RIGHT FRONT CALIPER SMOKED PROFUSELY, BUT DID NOT CATCH FIRE. UPDATED 08/09/10*JB

TL*- THE CONTACT OWNS A 2008 WORKHORSE W22 CHASSIS MOTOR HOME. WHILE DRIVING AT 30 MPH, THE CONTACT ENGAGED THE BRAKES AND BUT THEY WOULD NOT RELEASE. HE HAD TO COAST TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALERSHIP. THE VEHICLE WAS NOT REPAIRED AT THE TIME THE COMPLAINT WAS FILED. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 15,800.

TL* THE CONTACT OWNS A 2002 WORKHORSE W22 CHASSIS RV. THE CONTACT STATED THAT HE RECEIVED NOTIFICATION OF NHTSA RECALL CAMPAIGN ID NUMBER 04V084000 (SERVICE BRAKES, HYDRAULIC) IN DECEMBER 2009, YET THE DEALER ADVISED THE PARTS NEEDED TO MAKE THE REPAIRS WERE NOT YET AVAILABLE. THE MANUFACTURER STATED THAT THEY WERE REDESIGNING THE CHASSIS WHICH CAUSED THE RECALL REMEDY TO BE DELAYED. THE CONTACT ALSO ADVISED THE MANUFACTURER THAT FIVE UNSUCCESSFUL ATTEMPTS WERE PREVIOUSLY MADE TO REPAIR THE BRAKES. THE MANUFACTURER STATED THAT THEY WOULD REIMBURSE HIM FOR THE REPAIRS; HOWEVER, HE HAD NOT BEEN REIMBURSED WHEN THE COMPLAINT WAS FILED. HE MADE SEVERAL ATTEMPTS TO CONTACT WORKHORSE TO NO AVAIL. THE CONTACT WAS DISPLEASED WITH THE FACT THAT IT HAS TAKEN OVER A YEAR FOR A SAFETY RECALL TO BE ADDRESSED. THE FAILURE MILEAGE WAS APPROXIMATELY 18,000 AND THE CURRENT MILEAGE WAS APPROXIMATELY 40,000.

GENTLEMEN: IN MAY OF THIS YEAR I RECEIVED A RECALL LETTER CONCERNING BRAKE ISSUES ON MY 2003 TIFFIN ALLEGRO MOTORHOME (VEHICLE ID #[XXX] ) WITH THE WORKHOUSE CHASSIS. THE ORIGINAL RECALL OF JULY 2004 DIDN'T COVER MY CHASSIS. ON 05/03/06 THE FRONT BRAKE CALIPERS LOCKED UP AND I HAD TO HAVE A COMPLETE BRAKE JOB DONE ON THE MOTORHOME WHICH ONLY HAD 5,318 MILES ON IT. IN SEPTEMBER OF THIS YEAR I WAS ON VACATION IN COLORADO WHEN THE SAME PROBLEM OCCURRED. I HAD TO CANCEL MY VACATION AND DRIVE BACK TO SAN DIEGO, CALIFORNIA USING MOSTLY THE TRANSMISSION TO BRAKE THE VEHICLE. THE VEHICLE NOW HAS 13,575 MILES. I HAVE 2 FRIENDS THAT HAVE THE SAME CHASSIS AS MINE AND ARE HAVING THE SAME PROBLEMS. THIS BRAKE PROBLEM HAS BEEN DRAGGING ON FOR OVER 5 YEARS AND WORKHORSE IS NOT FIXING IT. MY MOTORHOME IS UNUSABLE BECAUSE OF THIS AND IS SITTING IN MY YARD DEPRECIATING AND IS UNABLE TO BE SOLD IN THIS CONDITION. I AM SURE THERE HAVE BEEN MANY CLAIMS WITH THIS PROBLEM. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL*THE CONTACT OWNS A 2005 WINNABEGO ADVENTURER RV. THE VEHICLE WAS EQUIPPED WITH A WORKHORSE CHASSIS W22. THE CONTACT RECEIVED A RECALL NOTIFICATION LETTER REGARDING THE WORKHORSE CHASSIS UNDER NHTSA CAMPAIGN ID NUMBER 09V110000 (SERVICE BRAKES, HYDRAULIC). HOWEVER, THE REPAIR PART WAS UNAVAILABLE FOR THE RECALL REMEDY REPAIR. THE MANUFACTURER WAS NOTIFIED ON TWO SEPARATE OCCASIONS WHICH THERE WAS AN UNCERTAINTY OF WHEN THE PART WOULD BE AVAILABLE. THE MANUFACTURER REPORT DATE WAS APRIL 1,2009. THE CONTACT HAD NOT EXPERIENCED THE FAILURE AT THE TIME OF THE COMPLAINT.