WORKHORSE Complaints

2003 NEWMAR MOUNTAIN AIRE MOTORHOME ON A 2003 WORKHORSE W22 CHASSIS. CONSUMER WRITES IN REGARDS TO WORKHORSE BRAKE SYSTEM RECALL *TGW THE CONSUMER STATED IN MAY OF 2009, HE RECEIVED AN INTERIM NOTICE WARNING ABOUT A POSSIBLE PROBLEM WITH THE WORKHORSE SYSTEM. THE NOTICED STATED THERE WAS A POSSIBILITY OF THE BRAKES STICKING, BURNING AND THE ABS LIGHT ILLUMINATING. IT FURTHER STATED THAT IF THE SYMPTOMS SHOULD APPEAR, THAT THE DRIVER SHOULD PULL OVER AND EXAMINE THE WHEELS FOR EXCESSIVE HEAT AND CONTACT A WORKHORSE SERVICE CENTER. IN JUNE 2009 THE CONSUMER WAS ABOUT 100 MILES INTO HIS TRIP, WHEN HE EXPERIENCED OVER HEATING OF THE BRAKES AND THE ABS LIGHT ILLUMINATED. HE PULLED OVER AND CALLED THE NUMBER LISTED ON THE RECALL. ARRANGEMENTS WERE MADE TO HAVE THE RV TOWED TO A SERVICE CENTER, THE SERVICE CENTER MADE TEMPORARY REPAIRS TO THE RV AND FOUND THERE WAS ALSO A RECALL ON THE CATALYTIC CONVERTER, WHICH WAS ALSO REPLACED. IN JANUARY 2010, THE CONSUMER BEGAN TO NOTICE A SLIGHT LOSS OF POWER AND HE COULD HEAR A MUFFLED SOUND OF BACK FIRING THROUGH THE EXHAUST WHENEVER HE DROVE UP AN UPGRADE AND/OR HARD ACCELERATING. IN JUNE OF 2010, HE RETURNED THE RV TO THE SERVICE CENTER, TO HAVE THEM CHECK THE BACK FIRING AND SEVERAL OTHER ITEMS THAT NEEDED TO BE REPAIRED OR REPLACED, BUT THEY WERE UNABLE TO FIND A PROBLEM. IN OCTOBER 2011, THE RV BEGAN TO SLOW DOWN AND SMOKE STARTED EMITTING OUT OF THE LEFT EXHAUST. THE RV WAS TOWED TO A SERVICE CENTER. A DIAGNOSTIC TEST REVEALED THE CATALYTIC CONVERTERS WERE CLOGGED UP AND BLEW OUT THE MUFFLERS. THE SERVICE CENTER ALSO FOUND THE SPARK PLUGS NEEDED TO BE REPLACED. THE CONSUMER ALSO STATED OVER THE LAST FIVE YEARS, THE FUEL PUMP, SERPENTINE BELT, HEATER VALVE, SPEEDOMETER, DASH PANEL CLUSTER LIGHTS AND TURN SIGNAL/ DIMMER SWITCH ALL HAD TO BE REPLACED. *JB

2004 GEORGIE BOY CRUISE MASTER CLASS A MOTOR HOME ON A 2004 WORKHORSE CHASSIS. CONSUMER WRITES IN REGARDS TO PROBLEM WITH BRAKES *TGW THE CONSUMER STATED THE PROBLEM FIRST BEGAN IN SEPTEMBER 2007, WHEN THE BRAKES BEGAN OVERHEATING AND SMOKING. THE CONSUMER HAD THE RV TOWED . WORKHORSE PAID PART OF THE BILL BECAUSE THE RV WAS STILL UNDER WARRANTY. IN AUGUST 2009, THE BRAKES FAILED AND THE RV WOULD NOT STOP. THE RV WAS TOWED AGAIN, WHERE THE BRAKING SYSTEM WAS REPAIRED. IN SEPTEMBER 2010, THE CONSUMER RECEIVED A RECALL LETTER FROM WORKHORSE REGARDING A PROBLEM WITH THE BRAKES. THE CONSUMER TOOK THE RV TO A REPAIR FACILITY TO HAVE IT INSPECTED. THE RV FAILED INSPECTION, DUE TO THE BRAKING SYSTEM OVERHEATING AND SMOKING. THE CONSUMER CONTACTED WORKHORSE WHILE AT THE REPAIR FACILITY AND WORKHORSE REFUSED TO ABSORB THE COST OF HAVING THE RV TOWED TO AN AUTHORIZED SERVICE CENTER. THE CONSUMER INFORMED WORKHORSE, THE BRAKES WERE OVERHEATING AND SMOKING AND HE WOULD NOT BE ABLE TO DRIVE IT. A REPRESENTATIVE FROM THE REPAIR SHOP INFORMED WORKHORSE IT WAS THEIR RESPONSIBILITY TO HAVE THE RV TOWED. WORKHORSE DECIDED TO PAY FOR THE TOWING. REPAIRS WERE ONLY MADE TO THE CALIPERS. IN JULY 2011, THE RV WOULD NOT STOP AND WENT OUT OF CONTROL ON THE INTERSTATE, FORCING THE CONSUMER OFF THE HIGHWAY. THE CONSUMER CONTACTED WORKHORSE AGAIN, TO INFORM THEM OF THE BRAKE FAILURE AND THEY REFUSED TO HAVE THE RV TOWED OR PAY FOR ANY OF THE REPAIRS. *JB

I HAD NEW TIRES PUT ON THIS MOTORHOME AND THE MECHANIC SHOWED ME FRONT ROTORS WERE BOTH CRACKED AND REMINDED ME OF THE BOSCH CALIPER RECALL. I CHECKED MY VIN # ON WORKHORSE WEB SITE AND IT SHOWED THE RECALL FOR MY CHASSIS. I TOOK IT TO BOB STALL CHEVROLET IN SAN DIEGO TO HANDLE THE RECALL. I WAS INFORMED WORKHORSE DENIED THE ROTORS WERE DAMAGED BY THE POSSIBILITY OF THE CALIPERS NOT RELEASING AND OVERHEATING AND CRACKING THE ROTORS. I HAVE NEVER EVEN SMELT HOT BRAKES ON THIS MOTORHOME SINCE I HAVE OWNED IT. I WAS SURPRISED TO SEE CRACKED ROTORS ESPECIALLY THIS SIZE OF ROTORS. I HAVE DONE ALL MY OWN VEHICLE MAINTENANCE FOR THE LAST 35 YEARS INCLUDING MANY BRAKE JOBS. I HAVE RARELY EVEN HAD TO TURN ROTORS ON ANY OF MY AUTOS,B USUALLY JUST CHANGE PADS OR SHOES. I AM EXTREMELY CONSCIOUS OF HOW I USE MY BRAKES ESPECIALLY ON THE MOTORHOME AS THIS IS MY THIRD ONE IN 20 YEARS. I HAD A BOUNDER ON A FORD CHASSIS FOR TEN YEARS PRIOR TO THIS WORKHORSE AND I CHANGED THE PADS AT 40K MILES WITH NO ISSUES WITH ROTORS OR CALIPERS. MY PROBLEM IS THAT I AM PAYING $1600.00 TO HAVE NEW ROTORS AND PADS WITH SEALS ON A 5 YEAR OLD CHASSIS. THIS IS TOTALLY UNACCEPTABLE ESPECIALLY FOR SOMETHING I PAID $130,000.00 FOR. I BELIEVE THESE ROTORS WERE EITHER DAMAGED BY STICKING CALIPERS OR UNEVEN TEMPERING DURING THE MANUFACTURING PROCESS OF THESE ROTORS. *TR

THE PARK-BRAKE AND PARK HAS FAILED TWICE ON MY 2001 MOTOR HOME ON A WORKHORSE CHASSIS. THE FIRST TIME UNDER WARRANTY AT 25,784 MILES AND THE SECOND AT 43,634. THE VEHICLE FREELY ROLLS WHEN THIS HAPPENS. THERE IS NO WAY TO STOP IT FROM ROLLING EXCEPT TO BLOCK THE TIRES. THIS MH HAS A GVW OF 18,000 POUNDS. VERY DANGEROUS WHEN ROLLING FREELY. *TR

I OWN A 2002 LANDAU BY GEORGIEBOY CLASS A MOTOR HOME WORKHORSE CHASSIS WHICH IS HAVING THE EXACT BRAKE FAILURE PROBLEMS DESCRIBED IN RECALL CAMPAIGN 09V193000 WORKHORSE NUMBERS W20, W22 AND W23 UNITS. I HAVE A P32 WHICH IS NOT INCLUDED IN YOUR RECALL FOR WORKHORSE. I CONTACTED WORKHORSE AND WAS TOLD THAT MY UNIT IS NOT COVERED IN THIS RECALL. I HAD COMPLETE BRAKE FAILURE WHILE DRIVING ON HIGHWAY (BOILING BRAKE FLUID). WHY, IF, IT IS NOT COVERED BY RECALL WHY AM I HAVING THIS SAFETY PROBLEM??? THE UNIT IS EQUIPPED WITH BENDIX BRAKES AND NOT BOSCH AS STATED IN RECALL. *TR

2003 WORKHORSE W22 CHASSIS. CONSUMER WRITES TO INQUIRE ABOUT RECALLS *TGW THE CONSUMER STATED THE ANTI-LOCK BRAKE LIGHT ILLUMINATED TWICE AND THE REPAIR SHOP REPLACED THE WHEEL SENSORS. ALSO, THE FRONT BRAKE PADS AND ROTORS WERE REPLACED. THE CONSUMER STATED HE RECEIVED A PENDING RECALL NOTICE FOR THE BRAKES. HE CONTACTED THE DEALER TO MAKE AN APPOINTMENT, BUT WAS INFORMED IT WOULD BE MONTHS BEFORE THE REPAIRS COULD BE MADE. *JB

2003 WORKHORSE HORSE CHASSIS. CONSUMER WRITES IN RESPONSE TO A DENIAL OF REIMBURSEMENT FOR REPLACEMENT OF CALIPER ASSEMBLY. *TGW THE CONSUMER STATED ALL OF THE REPAIRS MADE FROM SEPT 2007 THROUGH JULY 2008 PRIOR TO AN SAFETY RECALL NOTICES FROM WORKHORSE. ON SEPTEMBER 12, 2007, BOTH FRONT WHEEL SEALS WERE LEAKING AND HAD TO BE REPLACED. WORKHORSE DENIED THE CLAIM, BECAUSE THEY WERE ONLY CONSIDERING REPAIRS MADE AFTER NOVEMBER 16, 2007 FOR REIMBURSEMENT. ON A SEPARATE OCCASION, WHILE ENROUTE TO HIS SUMMER HOME, THERE WAS A BURNING ODOR AND SMOKE COMING FROM THE WHEEL. THE MECHANIC REMOVED THE BURNED ABS SENSOR AND REPLACED THE HUB CAPS AND SEALS. *JB

2005 DAMON CHALLENGER RV ON A 2004 W22 WORKHORSE CHASSIS. CONSUMER STATES THE HYDRAULIC BRAKE LINE IS IN CONTACT WITH THE EXHAUST SYSTEM ON BOTH SIDES OF THE UNIT (REAR AXLE) *TGW

BOTH OF MY CATALYTIC CONVERTERS FAILED 2/16/11 ON MY 2004 W22 WORKHORSE CHASSIS WITH ONLY 30,000 MILES. REPLACEMENT COST $1,200.00. THERE WAS A RECALL REPLACING DEFECTIVE CATALYTIC CONVERTERS ON THE 2003 WORKHORSE CHASSIS. IS THIS THE CONTINUATION OF THE SAME PROBLEM OF DEFECTIVE CATALYTIC CONVERTERS? I'VE KEPT MY 8.1L TUNED AND SERVICED AS PER MANUFACTURE INSTRUCTIONS. *TR

2002 DAMON INTRUDER ON A 2002 WORKHORSE W22 CHASSIS. CONSUMER STATES DEFECTIVE CALIPERS AND SEEKS REIMBURSEMENT FOR REPAIRS *TGW THE CONSUMER STATED THE ROTORS, SEALS, PADS AND HOSES ALSO HAD TO BE REPLACED. THE CONSUMER BELIEVED THE DEFECTIVE CALIPERS CAUSED DAMAGE TO THE OTHER BRAKE COMPONENTS. *JB