WORKHORSE Complaints

View complaints related to WORKHORSE. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2004 WORKHORSE W22
    - RANCHO CUCAMONGA, CA

    2004 SOUTHWIND MOTORHOME ON A 2004 WORKHORSE W22 CHASSIS. CONSUMER STATES THAT IT IS INVOLVED IN THE WORKHORSE RECALL FOR DEFECT WITH BOSCH BRAKES. HE STATES THAT HE HAD TO GET A COMPLETE BRAKE JOB. CONSUMER WOULD LIKE REIMBURSEMENT FOR REPAIRS. *KB ALL FOUR ROTORS WERE CRACKED AND HAD TO BE REPLACED. THE CONSUMER WAS DENIED REIMBURSEMENT BASED ON THE BRAKE PROBLEM BEING CAUSED BY FATIGUE. *JB

    Source: CONSUMER LETTER
  • 2004 WORKHORSE W22
    - BROCKPORT, NY

    THE ABOVE VEHICLE WAS PURCHASED ON 10/29/2010, WHILE CONDUCTING THE FIRST 30 DAY RIVING TEST, IT WAS NOTICED THAT THE INSTRUMENT CLUSTER WAS NOT FUNCTIONING PROPERLY, THE DISPLAY LIGHT WILL NOT COME ON AND THEREFORE HAD TO DRIVE IN THE EVENING WITHOUT THIS KNOWLEDGE. DURING THE DAILIGHT, WHEN I PLACED THE VEHICLE IN CRUISE CONTROL THE INSTRUMENT CLUSTER FAILED TO TELL ME SO. THERE ARE MANY OTHER FEATURES TO THIS INSTUMENT THAT I DO NOT KNOW IF THEY WORK OR NOT. UPON BRINGING THE VEHICLE BACK TO THE PURCHASING DEALER, I WAS TOLD THAT THE INSTRUMENT PANEL HAD BEEN PREVIOUSLY RECALLED BY THE MANUFACTURER AND THAT THE WORK HAD ALREADY BEEN COMPLETED ON APRIL 2010 AND THEREFORE IF I WANTED IT FIXED, I WOULD HAVE TO PAY APPROXIMATELY $600.00 TO GET IT FIXED. THIS VEHICLE WAS SOLD TO ME WHILE BEING UNSAFE TO DRIVE, HOW CAN THEY TELL ME THAT I WOULD HAVE TO PAY FOR A SAFETY REPAIR OF THIS MAGNITUDE WHEN IT DID NOT HAPPEN WHILE I OWNED THE VEHICLE. THE WORKHORSE RECALL NUMBER WAS BULLETIN NO. 50402-C. IT IS MY CONTENTION THAT THE DEALERSHIP SHOULD PAY FOR THIS VERY IMPORTANT PART OF THE SAFETY OF THIS VEHICLE.

    Source: PORTABLE SAFETY COMPLAINT FORM
  • 2002 WORKHORSE W22
    - THOUSAND OAKS, CA

    2002 WORKHORSE W22 CHASSIS. CONSUMER WRITES IN REGARDS TO PROBLEMS WITH WORKHORSE BRAKES AND REQUESTS REIMBURSEMENT *TGW THE CONSUMER STATED THE FIRST PROBLEM HE ENCOUNTERED WITH THE RV WAS THE SMELL OF BURNING BRAKES WHICH WAS NOTICED IN 2004 AND THE REPAIRS WERE DONE DURING THE BOSCH BRAKE CALIPER RECALL. THE NEXT PROBLEM CAME IN LATE 2007 WHEN THE CONSUMER STARTED EXPERIENCING BRAKE FAILURE AND THE ABS LIGHT ILLUMINATED. THE CALIPERS, ROTORS AND ABS REPAIRS WERE COMPLETED AT A COST OF $3700. THE EXTENDED WARRANTY COVERED ROUGHLY HALF THE COST, BUT THE CONSUMER HAD TO PAY OVER $1800. THE DENIAL LETTER WORKHORSE SENT THE CONSUMER, STATED THE WORK THAT WAS PERFORMED IN 2004 SHOWED NO ISSUES IN REGARDS TO WORKMANSHIP OR MATERIAL DEFECTS *JB

    Source: CONSUMER LETTER
  • 2002 WORKHORSE W22
    - WINNEBAGO, IL

    2002 WORKHORSE W22 CHASSIS. CONSUMER IS SEEKING REIMBURSEMENT FOR A TOWING BILL DUE TO PROBLEMS WITH WORKHORSE CUSTOM CHASSIS *TGW THE CONSUMER STATED THE BRAKES FAILED TO RELEASE WHILE DRIVING.*JB

    Source: CONSUMER LETTER
  • 2003 WORKHORSE W22
    - JACKSONVILLE, FL

    CONSUMER WRITES IN REGARDS TO SAFETY RECALL 51101-C WORKHORSE CUSTOM CHASSIS BOSCH BRAKE CALIPER *TGW THE CONSUMER STATED WHEN HE APPLIED THE BRAKE GENTLY TO STOP FOR TRAFFIC, THE RIGHT FRONT BRAKE LOCKED UP AND WOULD NOT RELEASE. HE DROVE SLOWLY ALMOST AT FULL THROTTLE TO THE CAMPGROUND WITH SMOKE EMITTING FROM THE WHEEL BEARING. THE BRAKE ROTOR, CALIPER AND ABS SENSOR HAD TO BE REPLACED. WORKHORSE STATED THE CONSUMER WAS NOT ELIGIBLE FOR REIMBURSEMENT AS THE REPAIRS WERE NOT MADE BETWEEN NOVEMBER 16, 2007 AND JUNE 15, 2009. *JB

    Source: CONSUMER LETTER
  • 2003 WORKHORSE W22
    - PHOENIX, AZ

    2003 RV. ATTORNEY WRITES ON BEHALF OF CONSUMERS REGARDING FAULTY BRAKES AND RECALL. *TGW AN INSPECTION OF THE RV REVEALED EXTREME CRACKING DAMAGE HAD BEEN CAUSED TO THE ROTORS WHICH WAS A DIRECT RESULT OF THE FAULTY BRAKE CALIPERS. THE CONSUMER WAS INFORMED THAT THE RECALL DID NOT COVER ADDITIONAL DAMAGE THAT HAD BEEN CAUSED TO THE ROTORS BY THE FAULTY CALIPERS. THE CONSUMER HAD TO PAY FOR THE ROTORS, PADS AND BRAKE LINES. ALSO, THE ABS WAS SERVICED TWICE PRIOR TO THE RECALL. *JB

    Source: CONSUMER LETTER
  • 2006 WORKHORSE W24
    - RAPID CITY,, SD

    WORKHORSE W-24 PARK BRAKE ONE TIME USE FOR EMERGENCY THEN FAILS WITHOUT WARNING WHO WAS THE IDIOT THAT APPROVED SUCH A SYSTEM MOST OF THE GENERAL MOTORS COACHES ARE WITHOUT ANY EMERGENCY OR PARK BRAKES ,YOU CAN NOT REPAIR CRAP THAT WILL NOT WOK AS DESIGNED WITH A FAILURE RATE OF 100% WITHIN THREE YEARS. I THINK YOU HAVE TAKEN OR JUST DO NOT HAVE THE BALLS TO APPLY THE LAWS THAT YOU SPONSORED THRU CONGRESS. REPAIR PARTS ARE NOT READILY AVAILABLE ONLY NEW PART FROM WORKHORSE. 1 THE FAILURE ONE TIME USE ITEM,IT DOES NOT SAY THAT IN ANY WRITTEN MATERIAL FROM WORKHORSE2MY BATTERY POWER CABLE TO MY COACH FAILED,THE POWER LOSS OPENED ALL CONTACTS SO NO POWER TO BRAKE LIGHTS,EMERGENCY FLASHERS EVERYTHING DEAD ...I HAD TO USE THE TOAD FLASHERS TO HOLD TRAFFIC AT BAY TILL A TOW TRUCK ARRIVED. MY PARKING BRAKE WORKED ON LEVEL GROUND BUT WHEN I PARKED ON A HILL IT WAS A SCRAMBLE TO APPLY THE BRAKE WITH ENGINE OFF. FROM A MOTORHOME TO ROLLING CRAP IN 2 SECONDS WITH NO WARNING 3 THE FIX IS TO PURCHASE THE NEW---NEW PARK BRAKE ASSEMBLY FROM WORKHORSE,NOT IN THE NEAR FUTURE, THIS SYSTEM IS ALSO IN BUS FRAMES THAT CARRY OUR CHILDREN TO SCHOOL. YOU GUYS BLEW THIS ONE, CONFESS UP, AND FIX IT. *TR

    Source: NHTSA WEB SITE
  • 2003 WORKHORSE W22
    - PALMYRA, NY

    TL* THE CONTACT OWNS A 2003 WORKHORSE W22. THE CONTACT STATED THAT THE VEHICLE WAS BEING SERVICED FOR REPAIRS UNDER NHTSA CAMPAIGN ID NUMBER: 09V110000 (SERVICE BRAKES, HYDRAULIC) WHEN HE WAS INFORMED BY THE TECHNICIAN THAT ALL FOUR ROTORS WERE FRACTURED AND THE VEHICLE WAS DEEMED AS UNSAFE TO DRIVE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND ADVISED THE CONTACT THAT THE FAILURE WAS COMMON AND THEY WERE UNABLE TO PROVIDE ANY ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 50,983. UPDATED 03/15/11 *BF UPDATED 06/03/11

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 WORKHORSE W22
    - ARVADA, CO

    2004 DOLPHIN MOTOR HOME ON A 2004 WORKHORSE W22 CHASSIS. CONSUMER FEELS THAT BECAUSE OF THE DEFECTIVE CALIPERS HE SHOULD NOT HAVE TO INCUR THE REPAIR EXPENSE, SINCE HE RECEIVED A RECALL NOTICE. *TGW THE CONSUMER STATED IT WAS DISCOVERED THAT ALL FOUR CALIPERS WERE DEFECTIVE, WHICH CAUSED THE PISTONS TO HOLD THE BRAKE PADS OUT AND RUB, WHICH GENERATED HEAT. THE HEAT CAUSED ALL FOUR ROTORS TO CRACK, WHICH IN TURN WORE OUT THE DISC PADS. *JB

    Source: CONSUMER LETTER
  • 2003 WORKHORSE W22
    - CAPE CORAL, FL

    TL*THE CONTACT OWNS A 2003 WORKHORSE W-22. THE CONTACT STATED THAT HE RECEIVED A RECALL NOTICE FOR RECALL 09V110000 (SERVICE BRAKES, HYDRAULIC). THE VEHICLE WAS REPAIRED ACCORDING TO THE RECALL AND THE CONTACT WAS INFORMED THAT THE ROTORS HAD CRACKED DUE TO THE HEAT GENERATED FROM THE FAILED CALIPERS. THE DEALER STATED THAT EVEN THOUGH THE ROTORS WERE A PART OF THE BRAKING SYSTEM, THEY WOULD NOT BE REPAIRED UNDER THE RECALL. THE FAILURE MILEAGE WAS 42,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE