2003 YAMAHA ROAD STAR Complaints

TRANSMISSION RECALL ON THE YAMAHA ROAD STAR MOTORCYCLE. YAMAHA MOTOR CORPORATION IS NOT ADDRESSING THIS PROBLEM IN A TIMELY AND REASONABLE FASHION. I HAVE WAITED NOW OVER TWO MONTHS WITHOUT A RESPONSE. IN THE MEANTIME, I HAVE BEEN INFORMED NOT TO RIDE MY MOTORCYCLE, YET I CONTINUE TO PAY FOR INSURANCE, ETC. *AK

THE PARTS TO PERFORM TRANSMISSION 03V309000 REPAIRS HASN'T BEEN AVAILABLE FOR OVER 2 MONTHS.*AK

THE CONSUMER RECEIVED NHTSA RECALL 03V309000 CONCERNING TRANSMISSION FAILURE. THE DEALER STATED THAT THE PARTS NEEDED FOR REPAIR WERE NOT AVAILABLE AND THERE WAS NO PROJECTED DATE AS TO WHEN THEY WOULD BECOME AVAILABLE. *AK THE DEALER ADVISED THE CONSUMER NOT TO DRIVE THE MOTORCYCLE DUE TO THE POTENTIAL HARM IT MAY CAUSE. *SC *JB

RECALL 03V309000 CONCERNING TRANSMISSION FAILURE. CONSUMER TOOK MOTORCYCLE TO THE DEALER FIVE WEEKS AGO, BUT DEALER DID NOT HAVE THE PARTS. *AK

CONSUMER RECEIVED RECALL NOTICE CONCERNING TRANSMISSION FAILURE. NO PARTS WERE AVAILABLE. YAMAHA, US 6555, KATELLA AVENUE, CYPRESS, CA 90630, 1714 761 7300. SERVICE MANAGER, SARAH.*AK *JB

YAMAHA'S LACK OF PARTS HAS MADE IT IMPOSSIBLE FOR ME TO PUT ADDITIONAL "BREAK-IN" MILES ON THE BIKE BEFORE MY WARRANTY WILL EXPIRE. ACCORDING TO YAMAHA 5000-8000 MILES ARE REQUIRED TO BREAK IN A NEW MOTORCYCLE. *AK *MR

NHTSA RECALL 03V309000 CONCERNING TRANSMISSION FAILURE. CONSUMER RECEIVED THE RECALL NOTICE ON JANUARY 9, 2004. CONSUMER CONTACTED THE YAMAHA MANUFACTURER, AND WAS TOLD THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER INFORMED THE CONSUMER THAT IT WOULD TAKE ANOTHER TWO MONTHS FOR THE PARTS TO BE AVAILABLE.*AK

ON JANUARY 14, 2003 CONSUMER RECEIVED A RECALL LETTER REGARDING TRANSMISSION FAILURE. T DEALERSHIP STILL DID NOT HAVE THE PARTS AVAILABLE TO CONDUCT RECALL REPAIRS. *AK

RECALL - THERE ARE NO PARTS AVAILABLE TO FIX MY BIKE, AND YAMAHA IS NOT DOING ENOUGH IN MY OPINION. I WOULD BE MORE SATISFIED IF THEY COULD SIMPLY GIVE ME A DATE WHEN THE PARTS WOULD BE TO MY DEALER. INSTEAD I GET THE FOLLOWING RESPONSE "WE ARE NOT SURE WHEN THE PARTS WILL BE AVAILABLE, BUT THEY SHOULD ALL BE OUT BY THE END OF APRIL. BUT THAT IS NOT A HARD DATE, SO PLEASE DO NOT TAKE THAT AS A HARD DATE" WHAT THE HECK DOES THAT MEAN. AND THEY ALSO REFUSE TO GIVE ANY COMPENSATION FOR LOSS OF USE. I AM STILL REQUIRED TO PAY MY NOTE, INSURANCE, AND MY WARRANTY IS TICKING AWAY. AND I WAS TOLD MY YAMAHA THERE IS NOTHING THEY CAN DO TO COMPENSATE ANY OF THEIR OWNER. THIS IS THE WORST PRODUCT CUSTOMER SERVICE I HAVE EVER COME ACROSS. *JB

CONSUMER RECEIVED NHTSA RECALL 03V309000 CONCERNING TRANSMISSION FAILURE. CONSUMER CONTACTED THE DEALER, AND WAS TOLD THAT PARTS NEEDED TO REPAIR THE MOTORCYCLE WERE NOT AVAILABLE. IT COULD BE SEVERAL MONTHS BEFORE THEY GET AROUND TO REPAIRING THE MOTORCYCLE.*AK