2002 YAMAHA ROAD STAR Complaints

THE PARTS TO PERFORM TRANSMISSION RECALL 03V309000 REPAIRS HAVE NOT BEEN AVAILABLE FOR 2 MONTHS. *AK

I OWN A 2002 YAMAHA ROADSTAR WARRIOR WHICH IS INVOLVED IN A RECALL WHICH I HAVE NOT RECIEVED A LETTEROR PHONE CALL FROM YAMAHA OR MY LOCAL DEALER I ONLY FOUND OUT AFTER I CALLED. THE THEY TOLD ME THEY HAD NO IDEA WHEN YAMAHA WAS SENDING THE PARTS SO THEY PUT ME ON A WAITING LIST. THE LACK OF COMUNICATION IS UNACCEPTABLE WHEN MY SAFTY IS INVOLVED. NOW THEY SAY WHEN THEY FIX THE BIKE THE LABOR IS NOT COVERED UNDER THE WARRANTY AND THE PARTS ARE FOR90 DAYS. THEN I HAVE TO BREAK THE BIKE IN FOR 600 MILES AGAIN AND HAVE THE FIRST SERVICE DONE AGAIN AT MY COST (APPROX $300). I BOUGHT THIS BIKE LAST SUMMER AND ONLY HAVE 1100 MILES ON IT. NOW THE REMAINING PORTION OF MY WARRANTY IS RUNNING OUT WHILE MY BIKE SITS IN MY GARAGE BECAUSE IT IS UNSAFE TO DRIVE. SEEING HOW THEY ARE REBUILDING THE MOTOR I THINK THE NORMAL 1 YEAR WARRANTY SOULD BE GIVIN WITH THE REPAIR. ALSO I SHOULD NOT HAVE TO PAY FOR THE FIRST SERVICE AFTER THEY FIXED IT I PAID THAT ONCE ALREADY THEN LAST THE COMMUNICATION IS HORRIBLE IF DIDN'T HAVE FRIEND WITH THE SAME BIKE MY FAMILY MAY HAVE FOUND OUT ABOUT THE RECALL AFTER MY REAR TIRE LOCKED UP ON THE HIGHWAY DOING 75 MPH CAUSING ME TO LOSE CONTROL CROSS THE MEDIAN AND GET HIT MY A SEMI- TRUCK HEAD ON AND DIE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

CONSUMER RECEIVED NHTSA RECALL 03V309000 CONCERNING TRANSMISSION FAILURE. DEALER HAS HAD THE MOTORCYCLE FOR FIVE WEEKS AND STILL THE PARTS WERE NOT AVAILABLE. DEALER HAD NO INFORMATION ON WHEN THE PARTS WILL BE AVAILABLE.*AK

CONSUMER RECEIVED NHTSA RECAL 03V309000 CONCERNING TRANSMISSION FAILURE. CONSUMER CONTACTED THE DEALER, WHO INFORMED THE CONSUMER THE PARTS WERE NOT AVAILABLE TO REPAIR THE MOTORCYCLE. THE PARTS WILL NOT BE AVAILABLE FOR ANOTHER TWO MONTHS.*AK

YAMAHA MOTOR CORP. HAS PERFORMED A RECALL ON ALL 02-04 ROADSTAR WARRIOR MOTORCYCLES. THEY HAVE ADVISED THEIR CUSTOMERS NOT TO RIDE THEM, AS THE TRANSMISSION COULD SEIZE, RESULTING IN POSSIBLE DEATH. HOWEVER, THEY ARE OFFERING ONLY A LIMITED 90 DAY WARRANTY ON PARTS AND SERVICE AND ARE MAKING ALL OF THEIR FAITHFUL CUSTOMERS WAIT UPWARDS OF SIX MONTHS TO PERFORM THE RECALL. MEANWHILE, US CUSTOMERS ARE STILL MAKING OUR PAYMENTS, PAYING OUR INSURANCE, AND WILL ALSO HAVE TO HAVE ANOTHER INITIAL 600 MILE SERVICE PERFORMED AFTER THE RECALL WORK IS DONE ($250) AS THE RESULT IS, IN ESSENCE, A REBUILT TRANSMISSION. THIS IS HORRIBLY WRONG THE WAY THAT YAMAHA IS HANDLING THIS. WHAT CAN BE DONE ABOUT IT? *JB

CONSUMER RECEIVED A RECALL NOTICE CONCERNING TRANSMISSION FAILURE. NO PARTS WERE AVAILABLE. YAMAHA, US 6555, KATELLA AVENUE, CYPRESS, CA 90630. SERVICE MANAGER VICTOR. *AK

YAMAHA MOTORS RECALLED MY 2002 ROAD STAR WARRIOR. THEY HAVE NOT ISSUED THE PART AND HAVE NO RELEASE DATE. ALL THEY ARE SAYING IS DO NOT RIDE. I DO NOT FEEL THEY HAVE HANDLED THIS RECALL IN A TIMELY MANNER. *AK

I HAVE RECIEVED A RECALL NOTICE FROM YAMAHA CONCERNING A DEFECTIVE CLIP IN THE TRANSMISSION WHICH COULD BREAK RESULTING IN A REAR WHEEL LOCK UP. I WOULD LIKE TO KNOW WHY YAMAHA IS ENACTING SUCH A RECALL YET, ACCORDING TO MY LOCAL DEALER, IS NOT PRODUCING THE PARTS TO FIX SUCH A PROBLEM. I WAS TOLD DURING A PHONE CALL TO THE CUSTOMER SERVICE CENTER IN CYPRESS, CA THAT ALL CUSTOMERS WOULD BE HANDLED ON A CASE BY CASE BASIS AND AT NO TIME WOULD THESE PARTS BE AVAILABLE TO OWNERS UNTIL THE RECALL IS COMPLETE. SO THAT MEANS THAT YAMAHA IS BASICALLY TELLING MORE THAN HALF A MILLION CUSTOMERS F@$K YOU, WE'LL FIX YOUR BIKES WHEN WE WANT TO WITH NO WARRANTIES ON THE LABOR REQUIRED TO COMPLETELY TEAR DOWN THE MOTOR TO REPLACE THE DEFECTIVE 50 CENT CLIP.

CONSUMER RECEIVED A RECALL NOTICE CONCERNING TRANSMISSION FAILURE. NO PARTS WERE AVAILABLE. YAMAHA, US 6555, KATELLA AVENUE, CYPRESS, CA 90630. SERVICE MANAGER VICTOR. *AK

CONSUMER RECEIVED A RECALL NOTICE CONCERNING TRANSMISSION. FAILURE. NO PARTS WERE AVAILABLE. YAMAHA, US 6555 KATELLA AVENUE, CYPRESS, CA 90630. 714-761-7300. SERVICE MANAGER VICTOR. *AK