2003 YAMAHA ROAD STAR Complaints

RECALL 03V309000 CONCERNING TRANSMISSION FAILURE. PARTS WERE NOT AVAILABLE TO DEALERSHIP FOR OVER 2 MONTHS.*AK *JB

THE DEALERSHIP REFUSED TO PERFORM RECALL 03V309000 REPAIRS UNTIL THE RECALL REPAIRS WERE PERFORMED ON THE MOTORCYCLES OF THE CONSUMERS THAT BOUGHT THEIR MOTORCYCLES FROM THIS DEALER. THE CONSUMER HAD BEEN WAITING FOR OVER 2 MONTHS. *AK *SC *JB

THE CONSUMER RECEIVED NHTSA RECALL 03V309000 CONCERNING THE TRANSMISSION FAILURE IN JANUARY 28,2004. THE CONSUMER CONTACTED THE DEALER TO MAKE AN APPOINTMENT FOR THE RECALL REPAIRS. THE DEALER DID NOT HAVE THE PARTS, AND INFORMED THE CONSUMER THAT THE PARTS WOULD ARRIVE IN ABOUT FOUR TO SIX WEEKS. THE CONSUMER RECENTLY CONTACTED THE SAME DEALER, WHO STILL DID NOT HAVE THE PARTS, AND HAD NOT RECEIVED ANY INFORMATION FROM YAMAHA AS TO WHEN THE PARTS WOULD BE SHIPPED. THE CONSUMER THEN CONTACTED YAMAHA, WHO INFORMED THE CONSUMER THAT NOTHING COULD BE DONE AT THAT TIME BECAUSE THE PARTS WERE NOT AVAILABLE. *AK *SC *JB

THE CONSUMER RECEIVED NHTSA RECALL 03V309000 CONCERNING TRANSMISSION FAILURE ON JANUARY 23, 2004. THE CONSUMER CONTACTED THE DEALER AND WAS TOLD THAT THE PARTS WERE NOT AVAILABLE. THE DEALER INFORMED THE CONSUMER THAT IT WOULD TAKE ANOTHER TWO MONTHS FOR THE PARTS TO BE AVAILABLE. *AK THE PARTS WERE ON BACK ORDER AND YAMAHA MOTOR CORP DID NOT HAVE AVAILABLE PARTS. *SC *JB

NHTSA RECALL 03V309000 CONCERNING TRANSMISSION FAILURE. THE CONSUMER RECEIVED A RECALL NOTICE ON FEBRUARY 12, 2004. THE CONSUMER CONTACTED THE DEALER,AND WAS TOLD THAT PARTS WOULD NOT BE AVAILABLE. ALSO, NO DATE WAS PROJECTED AS TO WHEN THE PARTS WOULD BE AVAILABLE. *AK *SC *JB

THREE MONTHS AGO CONSUMER RECEIVED A RECALL LETTER REGARDING AUTOMATIC TRANSMISSION FAILURE. DEALERSHIP STILL DID NOT HAVE THE PARTS AVAILABLE TO CONDUCT RECALL REPAIRS. CONSUMER WAS ANGRY THAT YAMAHA HAD NOT ISSUED ANY STATEMENT ON HOW LONG IT WILL TAKE TO OBTAIN THE COMPONENT ITEMS ON RECALL. *AK

DEALERSHIP DIDN'T HAVE PARTS TO PERFORM TRANSMISSION RECALL IN THE SPECIFIED TIME FRAME. *PH CUSTOMER SERVICE REPRESENTATIVE INFROMED CONSUMER THAT THEY'RE NOT CERTAIN WHEN THE PARTS FOR REPAIR WILL ARRIVE. *LA

YAMAHA FAILURE TO REPLACE TRANSMISSION PART(S) THAT WAS RECALLED OVER THREE MONTHS AGO. *PH CONSUMER SEEKING REIMBURSEMENT FOR THE REPAIR AND OBTAIN THE NEEDED REPLACEMENT PART FOR MOTORCYCLE. *LA

YAMAHA UNABLE TO REPAIR THE MOTORCYCLE IN A REASONABLE TIME FRAME. *PH *SC RECALL #03V309000. *JB

COMPLAINT REGARDING THE HANDLING OF THE RECALL OF THE TRANSMISSION ON YAMAHA PARTS. *PH RECALL# 03V30900 *SC *JB