2003 YAMAHA ROAD STAR Complaints

CONSUMER RECEIVED A RECALL NOTICE CONCERNING TRANSMISSION FAILURE. NO PARTS WERE AVAILABLE. SERVICE MANAGER VICTOR. *AK

CONSUMER RECEIVED NHTSA RECALL 0-3V309000 CONCERNING TRANSMISSION FAILURE. CONSUMER CONTACTED THE DEALER ON JANUARY 21 2004. DEALER INFORMED THE CONSUMER THAT THE PARTS WERE NOT AVAILABLE. CONSUMER CONTACTED THE DEALER AGAIN ON MARCH 21, 2004, AND DEALER INFORMED THE CONSUMER THAT THEY DID NOT KNOW WHEN THE PARTS WOULD BE AVAILABLE. *AK

CONSUMER RECEIVED A RECALL NOTICE REGARDING TRANSMISSION FAILURE. NO PARTS WERE AVAILABLE. HOWEVER, MECHANIC INFORMED CONSUMER THAT THE PARTS WERE AVAILABLE ON FIRST COME FIRST SERVE BASIS. *AK

ON JANUARY 7, 2004 CONSUMER RECEIVED A RECALL LETTER REGARDING TRANSMISSION. DEALERSHIP STILL DID NOT HAVE THE PARTS AVAILABLE TO CONDUCT RECALL REPAIRS. DEALER WAS CONTACTED, AND THE INDICATED THAT THE CONSUMER SHOULD WAIT. *AK

CONSUMER RECEIVED A RECALL NOTICE FOR TRANSMISSION FAILURE. NO PARTS WERE AVAILABLE. SERVICE MANAGER VICTOR. *AK

CONSUMER RECEIVED A RECALL NOTICE REGARDING TRANSMISSION FAILURE. NO PARWERE AVAILABLE. SERVICE MANAGER VICTOR.*AK

CONSUMER RECEIVED NHTSA RECALL 03V309000 CONCERNING TRANSMISSION FAILURE IN JANUARY, 2004. DEALER INFORMED CONSUMER THAT THE PARTS WERE NOT AVAILABLE, AND THAT IT WOULD TAKE ANOTHER TWO MONTHS FOR THE PARTS TO BE AVAILABLE. TWO MONTHS LATER, CONSUMER CALLED THE DEALER AGAIN, AND WAS TOLD THAT THE PARTS WERE NOT AVAILABLE. DEALER DID NOT KNOW WHEN THE PARTS WOULD BE AVAILABLE. *AK

THE PARTS TO PERFORM RECALL 03V309000 REPAIRS HAD NOT BEEN AVAILABLE TO DEALERSHIP FOR PAST THREE MONTHS. *AK

PART HAS BEEN RECALLED, MANUFACTURER REFUSED TO REPAIR. I HAVE BEEN WAITING FOR OVER 3 MONTHS FOR YAMAHA TO SHIP REPLACEMENT PARTS. I HAVE EXPLAINED THAT THIS MOTORCYCLE IS MY ONLY SOURCE OF TRANSPORTATION. THE RECALL NOTICE STATED THAT OPERATION OF THIS VEHICLE COULD CAUSE "INJURY OR DEATH" I HAVE CALLED CS DEPT AND SPOKE W/ CANDY SEVERAL TIMES AND ASIDE FROM BEING UNCOOPERATIVE AND RUDE, SHE IS EITHER UNWILLING OR UNABLE TO HELP ME. I WONDER IF THEY WILL BE MORE COOPERATIVE WHEN THE PART WEARS OUT AND SOMEONE IS KILLED.*AK

SAFETY RECALL ON TRANSMISSION.RECEIVED RECALL ON JAN. 9TH TO HAVE BIKE REPAIRED BUT WHEN I CALLED THE DEALER I WAS INFORMED THERE WAS NO PARTS TO REPAIR IT.I WAS TOLD THAT THE PARTS WOULD NOT BE HERE FOR AT LEAST 2 MONTHS.NOW IT IS THS MIDDLE OF APRIL AND THE PARTS ARE STILL NOT AVAILABLE.THE LETTER STATED DO NOT RIDE BECAUSE THE TRANMISSION COULD LOCK UP AND CAUSE THE REAR WHEEL TO START SLIDING.I TAKED TO BRAD FRANKLIN IN GOVERMENT RELATIONS AT YAMAHA 1-714-761-7842 NO HELP IN THIS DEPARTMENT.WAS TOLD BY HIM THE PARTS SHOULD BE HERE BY THE END OF APRIL.COULD NOT GAURANTEE THAT.IN THE MEAN TIME THE BIKE HAS BEEN SITTING IN THE GARAGE FOR THREE MONTHS AND COLLECTING DUST.THE PAYMENTS AND INSURANCE ARE PAID EACH MONTH.THINKING ABOUT MOVING THE BIKE IN THE HOUSE AND MAKING A $13000.00 CLOTHES RACK OUT OF IT.THATS WHAT WE GET FOR BUYING A JAP. BIKE.NEVER AGAIN I WILL GO WITH HARLEY.*AK