2002 YAMAHA ROAD STAR Complaints

CONSUMER RECEIVED NHTSA RECALL 03V309000 CONCERNING TRANSMISSION FAILURE IN JANUARY 2004. CONSUMER WAS TOLD BY THE DEALER THAT PARTS WERE SLOW COMING IN, AND THAT IT COULD BE SEVERAL MONTHS BEFORE MOTORCYCLE COULD BE REPAIRED. *AK

CONSUMER RECEIVED A RECALL NOTICE CONCERNING TRANSMISSION FAILURE. NO PARTS WERE AVAILABLE.*AK

ON JANUARY 3, 2004 CONSUMER RECEIVED A RECALL LETTER REGARDING TRANSMISSION FAILURE. DEALERSHIP DID NOT HAVE THE PARTS AVAILABLE TO CONDUCT RECALL REPAIRS. *AK

I RECEIVED A RECALL NOTICE FROM YAMAHA MOTOR CORP. AROUND THE FEB. 1ST. STATING THAT THERE WAS A PROBLEM WITH THE TRANSMISSION IN MY ROAD STAR WARRIOR. THE NOTICE SAID THAT I SHOULD NOT RIDE THE MOTORCYCLE AND SHOULD CONTACT MY DEALER TO GET THE BIKE FIXED. THE DEALER SAID THAT THE PARTS TO REPAIR THE BIKE WERE NOT AVAILABLE YET AND DID NOT KNOW WHEN THEY WOULD BE ABLE TO GET THE PARTS. THLIS HAS BEEN ABOUT A MONTH AND ONE HALF SO FAR AND STILL NO IDEA WHEN THE BIKE CAN BE REPAIRED. MY COMPLAINT IS THAT I DO NOT BELIEVE THAT A CONSUMER SHOULD BE TREATED IN THIS MANNER. I PAID A LOT OF MONEY FOR THIS PRODUCT AND HAVEN'T BEEN ABLE TO USE IT AND YAMAHA DOESN'T SEEM TO CARE. I HAVE CALLED THEM AND THEY SEEM VERY IRRITATED THAT SOMEONE IS CALLING AND QUESTIONING THEM.

NHTSA RECALL 03V309000 CONCERNING TRANSMISSION FAILURE. CONSUMER CONTACTED THE DEALER, AND WAS TOLD THAT THE PARTS NEEDED TO SERVICE MOTORCYCLE WERE NOT AVAILABLE, AND THAT THERE WAS NO PROJECTED DATE AS TO WHEN THEY WOULD BE AVAILABLE. *AK *JB

CONSUMER RECEIVED A RECALL NOTICE FOR REPLACEMENT OF THE TRANSMISSION. HOWEVER, NO PARTS WERE AVAILABLE. YAMAHA, US 6555, KATELLA AVENUE, CYPRESS CA 90630. 714-761-7300. SERVICE MANAGER VICTOR. *AK *JB

CONSUMER RECEIVED NHTSA RECALL 03V309000 CONCERNING TRANSMISSION FAILURE. CONSUMER CONTACTED DEALER, AND WAS TOLD THAT THE PARTS NEEDED TO REPAIR MOTORCYCLE WOULD NOT BE AVAILABLE FOR SEVERAL MONTHS. *AK

CONSUMER RECEIVED RECALL NOTICE FOR TRANSMISSION FAILURE. NO PARTS WERE AVAILABLE. *AK

NHTSA RECALL 03V309000 CONCERNING TRANSMISSION FAILURE. CONSUMER CONTACTED THE DEALER, AND WAS TOLD THAT THE PARTS WERE NOT AVAILABLE. DEALER INFORMED THE CONSUMER THAT IT WOULD TAKE ANOTHER TWO MONTHS FOR THE PARTS TO BE AVAILABLE.*AK

CONSUMER WAS STILL WAITING FOR PARTS FOR MOTORCYCLE RECALL REPAIRS SINCE JANUARY 9, 2004. METRO CYCLES, THORNTON RD, LITHIA SPRINGS, GA 770-941-9050. *AK