2003 YAMAHA ROAD STAR Complaints

THE YAMAHA DEALER HAD THE RECALL PARTS BUT ONLY HAD ONE TECHNICIAN ON DUTY. THE DEALERSHIP OWNER WAS CONTACTED AND HE INDICATED THAT THE CONSUMER SHOULD WAIT AN ADDITIONAL THREE MONTHS. THE CONSUMER CALLED THREE OTHER DEALERSHIP IN NORTH CAROLINA BUT THEY REFUSED TO HONOR THE RECALL BECAUSE CONSUMER DIDN'T PURCHASE THE MOTORCYCLE FROM THEM. *NM

CONSUMER DISSATISFIED WITH THE TIMETABLE TO HAVE THE RECALL WORK PERFORMED ON HIS MOTORCYCLE. *PH THE REPAIR HAVE BEEN TAKING SO LONG BECAUSE THE MANUFACTURER HAS NOT PROVIDED THE DEALER WITH THE PARTS TO MAKE THE REPAIRS. *NM

DIFFICULTY GETTING YAMAHA TO PERFORM RECALL PERTAINING TO CERTAIN TRANSMISSION COMPONENTS THAT MAY NOT MEET QUALITY CONTROL STANDARDS. *PH THE TRANSMISSION COULD ALLOW ABNORMAL WEAR THAT EVENTUALLY RESULTS IN A BROKEN RETAINING CIRCLIP. CONSUMER'S MOTORCYCLE ONLY HAS 1,300 MILES ON IT. *LA

WHILE DRIVING 20 MPH BOTH FRONTAL DOOR AIR BAGS WENT OFF INADVERTENTLY. DRIVER WAS NOT HURT, AND WAS ABLE TO DRIVE THE VEHICLE TO THE DEALER FOR INSPECTION. MECHANIC INFORMED THE DRIVER THIS WAS AN INSURANCE CLAIM ISSUE. AT THIS TIME DEALERSHIP COULD NOT RESOLVE THE PROBLEM. *AK

THE CONSUMER RECEIVED A RECALL NOTICE FOR REPLACEMENT OF THE TRANSMISSION. NO PARTS WERE AVAILABLE. *AK

TWO MONTHS AGO THE CONSUMER RECEIVED NHTSA'S RECALL LETTER 03V309000 REGARDING TRANSMISSION FAILURE. THE DEALERSHIP DID NOT HAVE THE PARTS AVAILABLE TO CONDUCT RECALL REPAIRS. *AK *SC *JB

CONSUMER RECEIVED A RECALL NOTICE FOR REPLACEMENT OF THE TRANSMISSION. NO PARTS WERE AVAILABLE. *AK

MY 2003 YAMAHA ROAD STAR LIMITED IS UNDER THE YAMAHA TRANSMISSION RECALL NOTICE AND HAS BEEN IN MY LOCAL DEALERSHIP SHOP (RAINIER YAMAHA HONDA, TACOMA, WA) IN EXCESS OF 60 DAYS WAITING FOR THE TRANSMISSION REPAIR KIT. THE BIKE HAS ABOUT 3,500 MILES ON IT. NO ONE CAN TELL ME FOR SURE WHEN THE KIT WILL ARRIVE SO MY BIKE CAN BE REPAIRED. I WROTE YAMAHA IN CALIFORNIA EARLY ON ABOUT THIS PROBLEM AND THEY DIDN'T EVEN BOTHER TO RESPOND TO MY LETTER. *JB

ON 1/17/04 I BROUGHT THE AFFECTED VEHICLE IN FOR REPAIRS ASSOCIATED WITH THE VOLUNTARY RECALL ANNOUNCED ON 1/09/04. MORE THAN 60 DAYS HAVE ELAPSED AND THE REPAIRS HAVEN'T BEEN STARTED YET BECAUSE YAMAHA HAS NOT SHIPPED THE PARTS. ADDITIONALLY THERE IS NO PROJECTED DATE FOR THE PARTS TO ARRIVE. *JB

IN JANUARY I RECEIVED NOTIFICATION THAT MY ROADSTAR SILVERADO HAD A TRANSMISSION RECALL. SINCE THEN, I'VE ATTEMPTED TO MAKE AN APPOINTMENT AT 4 DIFFERENT AUTHORIZED DEALERS AND I'VE BEEN TOLD THAT THEY HAVE NOT RECEIVED ENOUGH PARTS FROM YAMAHA. THEY ARE NOW ON BACK ORDER. I DOUBT THAT I'LL EVEN BE ABLE TO RIDE THIS YEAR; MEANWHILE THEY ARE RECEIVING PAYMENT. *JB