2003 YAMAHA ROAD STAR SILVERADO Complaints

ON JANUARY 5, 2004 CONSUMER RECEIVED A RECALL (990021) LETTER REGARDING THE TRANSMISSION. DEALERSHIP STILL DOES NOT HAVE THE PARTS AVAILABLE TO CONDUCT RECALL REPAIRS. THE DEALER DIDN'T KNOW WHEN THE PARTS WILL BE AVAILABLE. *AK AS OF APRIL 23, 2004 THE PARTS WERE STILL NOT AVAILABLE. THE CONSUMER FEELS THIS TIME FRAME IS UNACCEPTABLE AND UNREASONABLE. *NM

I RECEIVED A SAFETY RECALL FOR MY 2003 YAMAHA ROADSTAR SILVERADO CONCERNING THE TRANSMISSION. AS OF THIS DATE 4/29/2004 I AM STILL WAITING FOR THE DEALER TO OBTAIN THE PARTS TO REPAIR THE VEHICLE. I RECEIVED THE NOTICE IN JANUARY AND HAVE NOT USED THE MOTORCYCLE SINCE THEN.

THE CONSUMER RECEIVED NHTSA RECALL 03V309000 CONCERNING TRANSMISSION FAILURE ON JANUARY 23, 2004. THE CONSUMER CONTACTED THE DEALER AND WAS TOLD THAT THE PARTS WERE NOT AVAILABLE. THE DEALER INFORMED THE CONSUMER THAT IT WOULD TAKE ANOTHER TWO MONTHS FOR THE PARTS TO BE AVAILABLE. *AK THE PARTS WERE ON BACK ORDER AND YAMAHA MOTOR CORP DID NOT HAVE AVAILABLE PARTS. *SC *JB

COMPLAINT REGARDING THE HANDLING OF THE RECALL OF THE TRANSMISSION ON YAMAHA PARTS. *PH RECALL# 03V30900 *SC *JB

CONSUMER RECEIVED NHTSA RECALL 0-3V309000 CONCERNING TRANSMISSION FAILURE. CONSUMER CONTACTED THE DEALER ON JANUARY 21 2004. DEALER INFORMED THE CONSUMER THAT THE PARTS WERE NOT AVAILABLE. CONSUMER CONTACTED THE DEALER AGAIN ON MARCH 21, 2004, AND DEALER INFORMED THE CONSUMER THAT THEY DID NOT KNOW WHEN THE PARTS WOULD BE AVAILABLE. *AK

ON JANUARY 7, 2004 CONSUMER RECEIVED A RECALL LETTER REGARDING TRANSMISSION. DEALERSHIP STILL DID NOT HAVE THE PARTS AVAILABLE TO CONDUCT RECALL REPAIRS. DEALER WAS CONTACTED, AND THE INDICATED THAT THE CONSUMER SHOULD WAIT. *AK

CONSUMER RECEIVED NHTSA RECALL 03V309000 CONCERNING TRANSMISSION FAILURE IN JANUARY, 2004. DEALER INFORMED CONSUMER THAT THE PARTS WERE NOT AVAILABLE, AND THAT IT WOULD TAKE ANOTHER TWO MONTHS FOR THE PARTS TO BE AVAILABLE. TWO MONTHS LATER, CONSUMER CALLED THE DEALER AGAIN, AND WAS TOLD THAT THE PARTS WERE NOT AVAILABLE. DEALER DID NOT KNOW WHEN THE PARTS WOULD BE AVAILABLE. *AK

THE PARTS TO PERFORM RECALL 03V309000 REPAIRS HAD NOT BEEN AVAILABLE TO DEALERSHIP FOR PAST THREE MONTHS. *AK

PART HAS BEEN RECALLED, MANUFACTURER REFUSED TO REPAIR. I HAVE BEEN WAITING FOR OVER 3 MONTHS FOR YAMAHA TO SHIP REPLACEMENT PARTS. I HAVE EXPLAINED THAT THIS MOTORCYCLE IS MY ONLY SOURCE OF TRANSPORTATION. THE RECALL NOTICE STATED THAT OPERATION OF THIS VEHICLE COULD CAUSE "INJURY OR DEATH" I HAVE CALLED CS DEPT AND SPOKE W/ CANDY SEVERAL TIMES AND ASIDE FROM BEING UNCOOPERATIVE AND RUDE, SHE IS EITHER UNWILLING OR UNABLE TO HELP ME. I WONDER IF THEY WILL BE MORE COOPERATIVE WHEN THE PART WEARS OUT AND SOMEONE IS KILLED.*AK

NHTSA RECALL 03V309000 CONCERNING TRANSMISSION FAILURE. CONSUMER CONTACTED THE DEALER AND THE MANUFACTURER, AND WAS TOLD THAT THE PARTS WERE NOT AVAILABLE. DEALER INFORMED THE CONSUMER THAT IT WOULD TAKE ANOTHER TWO MONTHS FOR THE PARTS TO BE AVAILABLE.*AK *JB