2002 YAMAHA ROAD STAR WARRIOR Complaints

CONSUMER RECEIVED A RECALL LETTER ON JANUARY 10, 2004 REGARDING TRANSMISSION. DEALERSHIP STILL DOES NOT HAVE THE PARTS AVAILABLE TO CONDUCT RECALL REPAIRS. SERVICE MANAGER HAD BEEN VERY COOPERATIVE, MANUFACTURER DOES NOT EVEN HAVE A TELEPHONE NUMBER TO CALL. THE 1-800 HAS BEEN DISCONNECTED FOR LONG TIME AGO.*AK

NHTSA CAMPAIGN ID # 03V309000 - DATE ENTERED BELOW IS THE DATE ON THE RECALL LETTER I RECEIVED - WHAT INFORMATION HAVE YOU, THE NHTSA, FOUND OUT FROM YAMAHA REGARDING THE UNEXCUSABLE LENGTH OF TIME YAMAHA IS TAKING IN GETTING THE REPLACEMENT PARTS TO DEALERS FOR THIS RECALL ? AND WHO, AT THE GOVERNMENT LEVEL, IS INVESTIGATING THIS PROBLEM FOR US (THE OWNERS OF THE BIKES AFFECTED BY THIS RECALL) ?

ON JANUARY 8, 2004 CONSUMER RECEIVED A RECALL LETTER REGARDING TRANSMISSION FAILURE. DEALERSHIP STILL DID NOT HAVE THE PARTS AVAILABLE TO CONDUCT RECALL REPAIRS. *AK

PARTS NOT AVAILABLE TO PERFORM TRANSMISSION RECALL. *PH THE CONSUMER WAS TOLD THE WAIT WAS TWO TO THREE MONTHS. *SC RECALL 03V309000. *JB

CONSUMER CONCERNED WITH THE LACK OF RESPONSIBILITY YAMAHA EXHIBITED PERTAINING TO THE UNAVAILIBILITY OF PARTS TO PERFORM THE RECALL. *PH *SC

THREE MONTHS AGO CONSUMER RECEIVED A RECALL LETTER REGARDING TRANSMISSION. DEALERSHIP STILL DID NOT HAVE THE PARTS AVAILABLE TO CONDUCT RECALL REPAIRS. MANUFACTURER DISCONNECTED THE 1-800 PHONE NUMBER, AND THERE WAS NO WAY TO CONTACT WITH THEM. *AK

NHTSA RECALL 03V309000 CONCERNING TRANSMISSION FAILURE. THE CONSUMER CONTACTED THE DEALER, AND WAS TOLD THAT THE PARTS WERE NOT AVAILABLE. *AK THE VEHICLE WAS UNABLE TO BE USED FOR 4 MONTHS. *SC *JB

YAMAHA DEALERSHIPS HAD YET TO RECEIVED THE PARTS TO PERFORM TRANSMISSION RECALL FOR DEFECTIVE TRANSMISSION PARTS. *PH

RECALL ISSUED JANUARY 30, 2004 AND MOTORCYCLE HAD YET TO BE REPAIRED. THE MOTORCYCLE CANNOT BE USED UNTIL ALL RECALL REPAIRS HAVE BEEN COMPLETED. *PH *MR

YAMAHA DEALERSHIPS DIDN'T HAVE THE PARTS AVAILABLE TO PERFORM RECALL. *PH (RECALL #03V309000) *JB