2002 YAMAHA ROAD STAR WARRIOR Complaints

YAMAHA DEALERSHIP'S DIDN'T KNOW WHEN THE RECALL PARTS WOULD BE AVAILABLE TO COMPLETE RECALL REPAIRS ON 2002 YAMAHA ROADSTAR WARRIOR. *PH *MR

THE PARTS TO PERFORM REAR RECALL 03V309000 REPAIRS HAS NOT BEEN AVAILBLE TO THE DEALERSHIP FOR 2 MONTHS. *AK

I'VE TRIED TO TURN MY MOTORCYCLE IN FOR THE RECALL (FIX) SINCE 2/4/04, BUT I'M TOLD THAT NO RECALL KITS HAVE BEEN SHIPPED OUT TO FIX THE BIKES YET AND IT'S OK TO RIDE THE BIKES. I WOULD LIKE TO BE INFORM ON WHAT'S GOING ON. IS IT SAFE TO RIDE OR NOT ,IF NOT THEN SHOULDN'T YAMAHA PICK UP THE PACE IN DOING THE FIX ? I'M PAYING FOR A MOTORCYCLE THAT I CAN'T RIDE. *NM

THE PARTS TO FIX THE RECALL WERE NOT SUPPLIED TO THE MECHANIC SO I HAVE NOT HAD THE USE OF MY MOTORCYCLE FOR 28+ DAYS. YAMAHA MOTOR CORPORATION, U.S.A., HAS DETERMINED THAT A DEFECT WHICH RELATES TO MOTOR VEHICLE SAFETY EXISTS IN 2002 AND 2003 XV17PCP, PCPC, PCR, AND PCRC (ROAD STAR WARRIOR) MOTORCYCLES. IN AFFECTED MOTORCYCLES, CERTAIN TRANSMISSION COMPONENTS MAY NOT MEET YAMAHA QUALITY-CONTROL STANDARDS, WHICH COULD ALLOW ABNORMAL WEAR THAT EVENTUALLY RESULTS IN A BROKEN RETAINING CIRCLIP. IF THE CIRCLIP BREAKS, THE TRANSMISSION COULD LOCK UP, WHICH WOULD ALSO CAUSE THE REAR WHEEL TO LOCK UP. THIS COULD RESULT IN LOSS OF CONTROL AND A VEHICLE CRASH WITH INJURY OR DEATH.*AK

FAILURE TO REMEDY SITUATION IN A TIMELY MANNER AND NOT WARRANTING WORK OF THIS MAGNITUDE (INTERNAL TRANSMISSION WORK ON RECALL #03V309000) FOR A SUFFICIENT PERIOD OF TIME FOLLOWING RECALL PROCEDURE. ALSO, I WANT TO RIDE MY MOTORCYCLE! *JB

NHTSA RECALL 03V309000 CONCERNING TRANSMISSION FAILURE. CONSUMER CONTACTED THE DEALER, AND WAS TOLD THAT THE PARTS WERE NOT AVAILABLE.*AK

I RECEIVED A RECALL NOTICE FROM YAMAHA MOTOR CORP. AROUND THE FEB. 1ST. STATING THAT THERE WAS A PROBLEM WITH THE TRANSMISSION IN MY ROAD STAR WARRIOR. THE NOTICE SAID THAT I SHOULD NOT RIDE THE MOTORCYCLE AND SHOULD CONTACT MY DEALER TO GET THE BIKE FIXED. THE DEALER SAID THAT THE PARTS TO REPAIR THE BIKE WERE NOT AVAILABLE YET AND DID NOT KNOW WHEN THEY WOULD BE ABLE TO GET THE PARTS. THLIS HAS BEEN ABOUT A MONTH AND ONE HALF SO FAR AND STILL NO IDEA WHEN THE BIKE CAN BE REPAIRED. MY COMPLAINT IS THAT I DO NOT BELIEVE THAT A CONSUMER SHOULD BE TREATED IN THIS MANNER. I PAID A LOT OF MONEY FOR THIS PRODUCT AND HAVEN'T BEEN ABLE TO USE IT AND YAMAHA DOESN'T SEEM TO CARE. I HAVE CALLED THEM AND THEY SEEM VERY IRRITATED THAT SOMEONE IS CALLING AND QUESTIONING THEM.

CONSUMER RECEIVED A RECALL NOTICE FOR REPLACEMENT OF THE TRANSMISSION. HOWEVER, NO PARTS WERE AVAILABLE. YAMAHA, US 6555, KATELLA AVENUE, CYPRESS CA 90630. 714-761-7300. SERVICE MANAGER VICTOR. *AK *JB

CONSUMER STATED THAT HE RECEIVED A RECALL LETTER FOR MOTORCYCLE, BUT EVERYWHERE HE CALLED, NO BODY HAD THE PARTS TO REPAIR IT. THE RECALL LETTER STATED NOT TO RIDE THE MOTORCYCLE BECAUSE IT WAS DANGEROUS. HE CALLED THE MANUFACTURER, AND WAS TOLD THAT THE PARTS HAVE NOT YET BEEN MADE. *AK

YAMAHA CORP. AND THERE LACK THEREOF TO ISSUE A RECALL AND PROVIDE ADEQUATE PARTS TO SOLVE THE PROBLEM IN A TIMELY MANNER. FIRST ISSUED ON SEPTEMBER 9, 2003 AND PARTS STILL ON BACKORDER AS OF MARCH 14, 2004 IT HAS BEEN OVER SIX MONTHS SINCE ORIGINAL ISSUE OF RECALL AND THE PARTS ARE STILL ON BACKORDER. *AK