2002 YAMAHA ROAD STAR WARRIOR Complaints

CONSUMER RECEIVED RECALL 03V309000 CONCERNING TRANSMISSION FAILURE. CONSUMER MADE SEVERAL ATTEMPS TO GET THE MOTORCYCLE REPAIRED, BUT TO NO AVAIL. DEALER PLACED THE CONSUMER ON A WAITING LIST BECAUSE THERE WERE NO PARTS AVAILABLE, AND CONSUMER DID NOT KNOW WHEN THE PARTS WILL BE AVAILABLE. *AK

RECALL OF 2002 YAMAHA ROADSTAR WARRIOR. JUST LEARNED YAMAHA WAS NOTIFIED OF NEED TO RECALL IN AUGUST OF 2003...HOWEVER I ONLY RECENTLY RECEIVED A NOTICE AND HAVE BEEN INFORMED BY MY LOCAL YAMAHA DEALER THAT YAMAHA DOES NOT HAVE PARTS FOR THE FIX AND DOESN'T KNOW WHEN THEY WILL BE MADE AVAILABLE. YET YAMAHA CONTINUES TO MANUFACTURE NEW MODELS OF MY MOTORCYCLE. IN MY OPINION, THIS IS WRONG.*AK

THE PARTS TO PERFORM RECALL 03V309000 REPAIRS HAVE NOT BE AVAILABLE TO THE DEALERSHIP SINCE JANUARY, AND THEY DO NOT KNOW WHEN THE PARTS WILL BE AVAILABLE. THE RECALL NOTICE INDICATED NOT TO DRIVE THE MOTORCYCLE UNTIL RECALL REPAIRS WERE PERFORMED.*AK

I JUST FOUND OUT ABOUT THE RECALL FOR MY BIKE. I BOUGHT IT IN MORGANTOWN, WV MID-SEPTEMBER. I'M REALLY UPSET THAT I WAS SOLD A BIKE WITH A "KNOWN" PROBLEM. I AM CURRENTLY LOOKING INTO SEVERAL OPTIONS WITH REGARD TO "DECEPTIVE TRADES PRACTICES ACT", AND WILL BE TALKING TO MY LAWYER VERY SOON. I'M ALSO VERY UPSET IN HOW THEY ARE HANDLING THE ENTIRE SITUATION. I HAVE A BIKE THAT I'M STILL PAYING ON, WITH INSURANCE, BUT CAN'T RIDE IT...AND NO-ONE KNOWS WHEN ANYTHING WILL HAPPEN.*AK

THERE HAS BEEN A RECALL ON MY YAMAHA ROADSTAR WARRIOR SINCE AUG 22, 2003 FOR THE TRANSMISSION. I DID NOT RECEIVE ANY INFORMATION FROM YAMAHA UNTIL LATE JANUARY 2004 ABOUT THIS RECALL. IN THE RECALL NOTICE IT STATES THAT THE VEHICLE SHOULD NOT BE OPERATED BECAUSE THE PROBLEM COULD RESULT IN INURY OR DEATH. THIS VEHICLE IS MY MAIN MODE OF TRANSPORATION. I HAVE CONTACTED THE DEALER THAT SOLD ME THIS VEHICLE (I PURCHASED IT NEW) AND THEY HAVE TOLD ME THAT AS OF THE END OF FEBRUARY 2004 THAT YAMAHA HAS NOT YET SHIPPED ANY PARTS TO FIX THIS PROBLEM. THEY ALSO TOLD ME THAT I AM 17TH ON THE LIST OT HAVE MY VEHICLE FIXED AND THAT IT WILL TAKE AT LEAST 2 MONTHS FROM THE TIME THEY GET THE PARTS UNTIL THEY CAN ACTUALLY DO THE WORK TO FIX THE VEHICLE. I ASKED THE DEALERSHIP ABOUT A LOANER VEHICLE UNTIL THE FIX CAN BE COMPLETED. THEY STATED THAT IT WOULD BE UP TO YAMAHA CORPORATE TO SUPPLY ANY LOANER VEHICLES. I HAVE MADE SEVERAL ATTEMPTS TO CONTACT YAMAHA CORPORATE BY PHONE AND I HAVE ALWAYS GOTTEN A BUSY SIGNAL.*AK

YAMAHA ROADSTAR GAS TANK WASHER AND TRANSMISSION RECALLS. I PURCHASED MY MOTORCYCLE IN JUNE 2003. I LATER FOUND OUT ABOUT A RECALL TO THE GAS TANK WHICH SHOULD HAVE BEEN TAKEN CARE OF ON MY BIKE BEFORE SALE. I HAVE NEVER RECEIVED ANY NOTICE TO THIS DATE. *AK MY BIGGEST COMPLAINT HOWEVER IS THAT APPARENTLY THERE WAS A RECALL ON THIS BIKE FOR TRANSMISSION BACK IN AUGUST 2003. I GOT A LETTER IN FEBRUARY 2004. THIS MAJOR WORK IS TO BE DONE AT A DEALERSHIP. NO WARRANTY HAS BEEN OFFERED. NO PARTS TO REPAIR ARE AVAILABLE TILL MARCH/APRIL. YAMAHA HAVE ADVISED NOT TO USE UNTIL WORK DONE. TO DATE I HAVE NOT BEEN ABLE TO RIDE FOR 3 MONTHS SINCE I FIRST HEARD ABOUT THE RECALL IN DECEMBER AND WILL NOT BE ABLE TO RIDE TILL WHO KNOWS WHEN??

I WAS SOLD A YAMAHA MOTORCYLE BY A DEALER AFTER YAMAHA WAS AWARE OF A DANGEROUS CONDITION IN THE TRANSMISSION. THE MOTOCYCLE IS NOW BEING RECALLED. IT SHOULD NOT HAVE BEEN SOLD TO A CONSUMER WITH THIS DANGEROUS CONDITION.*AK

RECALL OF MY 2002 YAMAHA ROADSTAR WARRIOR FOR A TRANSMISSION PROBLEM. I, AND OTHER OWNERS I KNOW, ARE BECOMING INCREASINGLY FRUSTRATED WITH YAMAHAS DELAY IN GETTING THE NEW PARTS TO THE DEALERS SO THE REPAIRS CAN BE COMPLETED. IT ALSO SEEMS UNFAIR THAT THE ARE ONLY OFFERING A 90 DAY WARRANTY ON PARTS, NOT LABOR, WHEN THE REPAIR REQUIRES THE COMPLETE DISASSEMBLY AND REBUILDING OF THE ENGINE. I HAVE LESS THAN 3,000 MILES ON MY MOTORCYCLE AND THE ENGINE IS HAVING TO BE REBUILT DUE TO A MANUFACTURING DEFECT. IT SEEMS A NEW ORIGINAL WARRANTY (1 YEAR/UNLIMITED MILES) WOULD BE MORE IN ORDER. I CAN'T BELIEVE CONSUMERS WHO HAD NEW AUTOMOBILES, AND HAD TO RETURN THEM TO THE DEALER TO HAVE THE ENGINE REMOVED AND REBUILT , WOULD BE SATISFIED WITH THE TREATMENT ROADSTAR OWNERS ARE RECEIVING FROM YAMAHA. I'M STILL WAITING FOR PARTS TO ARRIVE AT MY LOCAL DEALER.*AK

MY COMPLAINT IS REGARDING NHTSA CAMPAIGN NUMBER 03V309000. THE RECALL WAS INITIATED ON 8/22/2003, AND I WAS MADE AWARE OF IT ON 8/31/2003. I HAVE CONTACTED NUMEROUS DEALERS IN MY AREA SINCE THEN, NONE OF WHICH HAVE HAD THE ABILITY TO PERFORM THE RECALL WORK. 6 MONTHS LATER, I AM STILL NOWHERE NEAR BEING SCHEDULED TO HAVE THE RECALL WORK DONE, WITH NO ETA AS TO RECALL WORK COMPLETION. I AM INTERESTED IN UNDERSTANDING THE NATURE OF THE MANUFACTURER'S INABILITY TO PERFORM THE RECALL WORK. THE VEHICLE IS STILL BEING PAID FOR, ALONG WITH INSURANCE. MANY OWNERS I KNOW (THOUSANDS, ACTUALLY - VIA A WEBSITE THAT I FREQUENT) ARE FILING A CLASS ACTION LAWSUIT AGAINST THE MANUFACTURER. I JUST WANT MY VEHICLE FIXED, AND A REASONABLE WARRANTY APPLIED TO THE WORK REQUIRED TO MEET THE SAFETY STANDARDS OUTLINE IN THE COMPLAINT ABOVE. THANK YOU.*AK

I HAVE BEEN WAITING OVER FOUR WEEKS SINCE I RECEIVED MY RECALL NOTICE MY YAMAHA ROAD STAR WARRIOR IS NOW SITTING AT CHAMPION CYCLE ON WESTERN AVE IN CHICAGO AND ACCORDING TO THERE SERVICE DEPARTMENT MY SIT FOR ANOTHER TEN WEEKS.I CALLED CUSTOMER RELATIONS IN CYPRESS CALIFORNIA AND NO REPAIR KITS ARE FOR ANY WARRIOR OWNER. *AK